Troubleshooting - Moulinex COMPACTEO ERGO Manual

• Open the lid (9) of your vacuum cleaner – fig. 14.
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• Remove the motor protection grid (12) - fig. 17a.
• Remove the microfilter* (13) - fig.17b, and keep the motor protection grid (12).
• Throw the microfilter* (13) in the bin -fig. 17c.
• Place a new microfilter * (13) on the motor protection grid (12) - fig. 17d.
• Place the pins in the notches - fig. 17d.
• Lock the motor protection grid (12) - fig. 17e.
• Make sure the motor protection grid (12) is properly in position before closing the lid (9).
CHANGE THE HEPA* FILTER CASSETTE (REF: MT0007 01) SUITABLE FOR PAPER BAGS AND
WONDERBAG COMPACT
Important: Replace the HEPA filter cassette* MT0007 01 every 6 months (depending on the frequency of use).
• Open the lid (9) of your vacuum cleaner – fig. 14.
• Remove the HEPA filter cassette* (14a) – fig. 18a – 18b.
• Throw the cassette into the dustbin – fig. 18c.
• Place the pins for the new HEPA filter cassette in the notches - fig. 18d.
• Lock the new HEPA filter cassette* (14a) (ref. MT0007 01) in its housing – fig. 18e.
• Make sure the HEPA filter cassette* (14a) is properly in position before closing the lid (9).
CLEAN THE HEPA* FILTER CASSETTE (REF: RS-RT900034) SUITABLE FOR TEXTILE BAGS
Please note! This cleaning operation is reserved exclusively for the HEPA filter cassette * ref: RS-RT900034.
• Open the lid (9) of your vacuum cleaner – fig. 14.
• Remove the HEPA filter cassette* (14b) – fig. 19a – 19b.
• Tap the HEPA filter cassette* (14b) over a dustbin – fig. 19c.
• Then hold it under running water – fig. 19d, and allow to dry at least 24 hours – fig 19e.
• Ensure that the HEPA filter cassette * (14b) is completely dry before replacing it.
• Place the pins in the notches – fig. 19f.
• Lock the HEPA filter cassette* (14b) (Ref: RS-RT900034) in its housing – fig. 19g.
• Make sure the HEPA filter cassette* (14b) is properly in position before closing the lid (9).
CLEANING THE VACUUM CLEANER
• Wipe the body of the vacuum cleaner and accessories with a soft damp cloth, then dry.
• Wipe the lid with a dry cloth – fig. 20.
• Do not use detergents or any corrosive or abrasive products.

6. TROUBLESHOOTING

Important: As soon as your vacuum cleaner stops performing efficiently, and before making any checks,
stop it by pressing on the On/Off pedal.
IF YOUR VACUUM CLEANER DOES NOT START
• The appliance is not powered: make sure the appliance is properly connected.
IF YOUR VACUUM CLEANER DOES NOT SUCK
• An accessory or the hose is blocked: unblock the accessory or hose.
• The lid is not properly closed: check the position of the bag and bag support (15) and close the lid.
IF YOUR VACUUM CLEANER IS NOT SUCKING PROPERLY OR IS MAKING A WHISTLING NOISE
• An accessory or the hose is partially blocked: unblock the accessory or hose.
• The bag is full or saturated by fine dust: replace the paper bag* (17a) or the Wonderbag Compact* (17c), or
empty the textile bag* (17b).
IF THE BAG FULL INDICATOR REMAINS RED AFTER CHANGING THE BAG
The filtration system is saturated:
- HEPA cassette*: change the HEPA cassette * (14a) (ref. MT0007 01) and replace it in its housing or
wash the HEPA filter cassette* (14b) (ref. RS-RT900034) according to the procedure.
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* According to model: these systems are specific to certain models or are accessories available as an option.