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indicates high water conductivity and should be checked and/
or replaced more often than an anode rod that appears to be
intact. Replacement of a depleted anode rod can extend the
Please check guidelines below. For your safety, water heater service should be performed only by a qualified service technician.
Read the GENERAL SAFETY INFORMATION section first.
PROBLEM
WATER LEAKS
LEAKING T & P
HOT WATER ODORS
(Refer to CATHODIC
PROTECTION,)
PILOT OUTAGE
PILOT WILL
NOT LIGHT
NOT ENOUGH
OR
NO HOT WATER
WATER TOO HOT
WATER HEATER
SOUNDS:
SIZZLING·RUMBLING
SOOTING
TROUBLESHOOTING
CAUSE
mproperly sealed, hot or cold supply connections,
I
relief valve, drain valve or thermostat threads.
Leakage from other appliances or water lines.
Condensation of flue products.
Thermal expansion in closed water system.
Improperly seated valve.
High sulfate or mineral content in water supply.
Bacteria in water supply.
Dirty pilot burner.
Thermocouple tip is not in contact with pilot flame.
Thermocouple malfunction.
Thermocouple malfunction.
Gas knob dial not positioned correctly.
Pilot orifice clogged.
Pinched or clogged pilot tube.
Main gas supply off.
Heater not lit or thermostat not on.
Thermostat set too low.
Heater undersized.
Low gas pressure.
Incoming water is unusually cold.
Leaking hot water pipes or fixtures.
High temperature limit switch activated.
Thermostat set too high.
Condensation dripping on burner.
Sediment at bottom of heater tank.
Improper combustion
life of your water heater. Inspection should be conducted by a
qualified technician, and at a minimum should be checked
annually after the warranty period.
Tighten threaded connections.
Inspect other appliances near water heater.
Refer to CONDENSATION.
Install thermal expansion tank
(DO NOT plug T & P valve).
Check relief valve for proper operation
(DO NOT plug T & P valve).
Drain and flush heater thoroughly, then refill.
Chlorinate or aerate water supply.
Clean pilot assembly.
Insert thermocouple correctly.
Replace thermocouple
Check thermostat.
Refer to LIGHTING INSTRUCTIONS.
Clean or replace pilot orifice.
Replace pilot tube.
Turn on main gas shutoff valve.
Refer to LIGHTING INSTRUCTIONS.
Refer to TEMPERATURE REGULATION
Reduce hot water use.
Contact dealer.
Allow more time for heater to re-heat.
Have plumber check and repair leaks.
Contact dealer to determine cause. See
HIGH TEMPERATURE SWITCH note below.
Refer to HIGH TEMPERATURE REGULATION
Refer to CONDENSATION above.
Clean sediment from tank. Refer to DRAINING
instructions in Maintenance section of manual.
Refer to AIR REQUIREMENTS on page 4.
10
SOLUTION
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