NETGEAR EX7500-100UKS User Manual

NETGEAR EX7500-100UKS User Manual

Ac2200 tri-band
Table of Contents

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Nighthawk X4S AC2200
Tri-Band WiFi Range Extender
User Manual
Model EX7500
December 2017
202-11793-02
350 E. Plumeria Drive
San Jose, CA 95134
USA

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Table of Contents
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Summary of Contents for NETGEAR EX7500-100UKS

  • Page 1 Nighthawk X4S AC2200 Tri-Band WiFi Range Extender User Manual Model EX7500 December 2017 202-11793-02 350 E. Plumeria Drive San Jose, CA 95134...
  • Page 2 For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621. Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply. Trademarks NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.
  • Page 3: Table Of Contents

    Place the Extender and Apply Power..............11 Connect to an Existing WiFi Network..............11 Connect With WPS..................11 Connect With the NETGEAR Installation Assistant........13 Connect a Device to the Extender Network............13 Connect a Device to the Extender Network Using WiFi........14 Connect a Device to the Extender Network Using WPS.........14 Log In to the Extender After Installation...............14...
  • Page 4 Nighthawk X4S AC2200 Tri-Band WiFi Range Extender Automatically Adjust for Daylight Saving Time.............33 Manually Set the Extender Clock.................34 Back Up and Manage the Extender Configuration..........35 Back Up the Configuration Settings..............35 Restore the Configuration Settings..............36 Return the Extender to Its Factory Default Settings..........37 Use the Reset Button..................37 Log In and Reset the Extender to Factory Settings.........37 Update the Extender Firmware................38...
  • Page 5: Chapter 1 Overview

    This chapter covers the following topics: • Meet Your Extender • System Requirements • When to Use Your Extender • How the Extender Works Note For more information about the topics covered in this manual, visit the support website at support.netgear.com.
  • Page 6: Meet Your Extender

    Nighthawk X4S AC2200 Tri-Band WiFi Range Extender Meet Your Extender Before you install your extender, familiarize yourself with its LEDs and buttons. LEDs Figure 1. Front panel Overview...
  • Page 7 Nighthawk X4S AC2200 Tri-Band WiFi Range Extender The following table describes the LEDs. Table 1. LED descriptions Description Router Link LED This LED indicates the WiFi connection between the extender and the router. • Solid blue. Best connection. • Solid amber. Good connection. •...
  • Page 8: Buttons

    Nighthawk X4S AC2200 Tri-Band WiFi Range Extender Table 1. LED descriptions (Continued) Description 5 GHz Client Link LED This LED indicates the connection between the extender and a 5 GHz WiFi client: • Solid blue. Best connection. • Solid amber. Good connection. •...
  • Page 9: System Requirements

    Nighthawk X4S AC2200 Tri-Band WiFi Range Extender System Requirements You need the following to install your extender: • 2.4 GHz or 5 GHz 802.11 a/b/g/n/ac wireless router or gateway • Compatible web browser: Microsoft Internet Explorer® 8.0 or higher Firefox 2.0 or higher Safari 5.1 or higher Google Chrome 25.0 or higher When to Use Your Extender...
  • Page 10: Chapter 2 Get Started

    Get Started This chapter covers the following topics: • Install the WiFi Extender • Connect a Device to the Extender Network • Log In to the Extender After Installation • Run Smart Setup Installation...
  • Page 11: Install The Wifi Extender

    Note WPS does not support WEP network security or a hidden SSID network. If your router WiFi network uses WEP security or its SSID is hidden, follow the instructions in Connect With the NETGEAR Installation Assistant on page 13. •...
  • Page 12 Nighthawk X4S AC2200 Tri-Band WiFi Range Extender To use WPS to connect the extender to your WiFi router: Press the WPS/Power button on the extender. The WPS LED blinks. Within two minutes, press the WPS button on your router or access point. When the extender connects to your existing WiFi network, the WPS LED on the extender lights solid blue.
  • Page 13: Connect With The Netgear Installation Assistant

    Connect With the NETGEAR Installation Assistant You can use the NETGEAR installation assistant to connect your extender to your existing WiFi router network. To use the NETGEAR installation assistant, you must launch a web browser on your computer or mobile device.
  • Page 14: Connect A Device To The Extender Network Using Wifi

    Nighthawk X4S AC2200 Tri-Band WiFi Range Extender Connect a Device to the Extender Network Using WiFi If you enabled the One WiFi Name feature, your extender uses the the same WiFi network name and password as your router. To connect to the extender WiFi network: On your WiFi-enabled computer or mobile device, open the WiFi connection manager that manages your WiFi connections.
  • Page 15: Run Smart Setup Installation

    Nighthawk X4S AC2200 Tri-Band WiFi Range Extender Run Smart Setup Installation You can use Smart Setup to change the extender settings. This is an easy way to connect the extender to a different router or to change the extender WiFi network name (SSID) or WiFi password. To run Smart Setup: Launch a web browser from a computer or mobile device that is connected to your extender network.
  • Page 16: Chapter 3 Extender Network Settings

    Extender Network Settings This chapter covers the following topics: • Enable or Disable One WiFi Name • Enable or Disable Smart Connect • View Connected Devices • View WiFi Settings • Change the WiFi Network Name • Turn Off the SSID Broadcast to Create a Hidden Network •...
  • Page 17: Enable Or Disable One Wifi Name

    Nighthawk X4S AC2200 Tri-Band WiFi Range Extender Enable or Disable One WiFi Name The One WiFi Name feature enables your extender to use the same WiFi network settings as your router. To enable or disable the One WiFi Name feature: Launch a web browser from a computer or mobile device that is connected to your extender network.
  • Page 18: View Connected Devices

    Nighthawk X4S AC2200 Tri-Band WiFi Range Extender To enable or disable the Smart Connect feature: Launch a web browser from a computer or mobile device that is connected to your extender network. Log in to your extender: • If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of the browser.
  • Page 19: View Wifi Settings

    Nighthawk X4S AC2200 Tri-Band WiFi Range Extender To view connected devices: Launch a web browser from a computer or mobile device that is connected to your extender network. Log in to your extender: • If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of the browser.
  • Page 20: Change The Wifi Network Name

    Nighthawk X4S AC2200 Tri-Band WiFi Range Extender A login page displays. Enter your admin user name and password and click the LOG IN button. The Status page displays. If your browser displays the Menu icon , click it. The extender menu displays. Select Settings >...
  • Page 21: Turn Off The Ssid Broadcast To Create A Hidden Network

    Nighthawk X4S AC2200 Tri-Band WiFi Range Extender Turn Off the SSID Broadcast to Create a Hidden Network By default, the extender broadcasts its WiFi signal so that its WiFi network names (SSIDs) are easy for you to find and connect to from your computer, tablet, or smartphone. You can turn off the SSID broadcast to create a hidden WiFi network.
  • Page 22: Change The Wifi Speed

    Nighthawk X4S AC2200 Tri-Band WiFi Range Extender • If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of the browser. • If you enabled the One WiFi Name feature, enter one of the following URLs: Windows-based computers.
  • Page 23: Use Wps To Add A Computer To The Extender's Wifi Network

    Nighthawk X4S AC2200 Tri-Band WiFi Range Extender A login page displays. Enter your admin user name and password and click the LOG IN button. The Status page displays. If your browser displays the Menu icon , click it. The extender menu displays. Select Settings >...
  • Page 24: Use Wps With The Pin Method

    Nighthawk X4S AC2200 Tri-Band WiFi Range Extender Windows-based computers. http://mywifiext Mac computers and iOS devices. http://mywifiext.local Android devices. http://<extender’s IP address> (for example, http://192.168.1.3) For more information about how to find your extender’s IP address, see Find the Extender’s IP Address on page 46.
  • Page 25: Deny Access To A Computer Or Wifi Device

    Nighthawk X4S AC2200 Tri-Band WiFi Range Extender A login page displays. Enter your admin user name and password and click the LOG IN button. The Status page displays. If your browser displays the Menu icon , click it. The extender menu displays. Select Settings >...
  • Page 26: Set Up An Access Schedule

    Nighthawk X4S AC2200 Tri-Band WiFi Range Extender A login page displays. Enter your admin user name and password and click the LOG IN button. The Status page displays. If your browser displays the Menu icon , click it. The extender menu displays. Select Settings >...
  • Page 27: Change The Extender's Device Name

    Nighthawk X4S AC2200 Tri-Band WiFi Range Extender Select Do More > Access Schedule. The Access Schedule page displays. Select the Access Schedule On radio button. The page adjusts. In the Days menu and the Time menu, select the day and time when you want to disable Internet access. Click the Add Time button to add the time that you specified to the Scheduled Times table.
  • Page 28: Set Up The Extender To Use A Static Ip Address

    Nighthawk X4S AC2200 Tri-Band WiFi Range Extender Your settings are saved. Set Up the Extender to Use a Static IP Address The extender comes set up to use a dynamic IP address, which is the correct setting for most home networks. To set up the extender to use a static IP address: Launch a web browser from a computer or mobile device that is connected to your extender network.
  • Page 29: Use The Extender With Mac Filtering Or Access Control

    Nighthawk X4S AC2200 Tri-Band WiFi Range Extender Use the Extender With MAC Filtering or Access Control When the WiFi device connects through the extender to your router, the MAC address of the WiFi device that is shown on the router is translated to another MAC address. If your router’s MAC filter, wireless access control, or ACL is enabled, the WiFi device connects to the extender but cannot get an IP address from the extender and cannot access the Internet.To allow the WiFi device to receive an IP address from the extender and access the Internet, you must provide the translated MAC address to the router.
  • Page 30: Chapter 4 Maintain And Monitor The Extender

    Maintain and Monitor the Extender This chapter covers the following topics: • Change the Extender admin User Name and Password • Turn Password Protection Off and On • Recover a Forgotten User Name or Password • Automatically Adjust for Daylight Saving Time •...
  • Page 31: Change The Extender Admin User Name And Password

    Nighthawk X4S AC2200 Tri-Band WiFi Range Extender Change the Extender admin User Name and Password You can change the admin user name and password that you use to log in to the extender. To add an extender user: Launch a web browser from a computer or mobile device that is connected to your extender network. Log in to your extender: •...
  • Page 32: Recover A Forgotten User Name Or Password

    Nighthawk X4S AC2200 Tri-Band WiFi Range Extender To turn password protection off or on: Launch a web browser from a computer or mobile device that is connected to your extender network. Log in to your extender: • If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of the browser.
  • Page 33: Automatically Adjust For Daylight Saving Time

    Nighthawk X4S AC2200 Tri-Band WiFi Range Extender Windows-based computers. http://mywifiext Mac computers and iOS devices. http://mywifiext.local Android devices. http://<extender’s IP address> (for example, http://192.168.1.3) For more information about how to find your extender’s IP address, see Find the Extender’s IP Address on page 46.
  • Page 34: Manually Set The Extender Clock

    Nighthawk X4S AC2200 Tri-Band WiFi Range Extender The extender menu displays. Select Do More > Access Schedule. The Access Schedule page displays. Select the Automatically adjust for daylight savings time check box. Click the SAVE button. Your settings are saved. Manually Set the Extender Clock If you turned on the access schedule, you can set the extender clock.
  • Page 35: Back Up And Manage The Extender Configuration

    Nighthawk X4S AC2200 Tri-Band WiFi Range Extender Back Up and Manage the Extender Configuration When the extender works correctly after initial setup, we recommend that you back up the extender configuration settings. After you back up the settings, if you change the extender configuration settings but are not content with the new settings, you can restore the extender configuration to the backed-up settings.
  • Page 36: Restore The Configuration Settings

    Nighthawk X4S AC2200 Tri-Band WiFi Range Extender Restore the Configuration Settings You can restore the configuration settings of the extender to a previously saved configuration file. To restore the extender configuration settings: Launch a web browser from a computer or mobile device that is connected to your extender network. Log in to your extender: •...
  • Page 37: Return The Extender To Its Factory Default Settings

    Nighthawk X4S AC2200 Tri-Band WiFi Range Extender Return the Extender to Its Factory Default Settings Under some circumstances (for example, if you lose track of the changes that you made to the extender settings), you might want to erase the configuration and reset the extender to factory default settings. To reset the extender to factory default settings, you can either use the Reset button on the back panel or log in to the extender and reset it.
  • Page 38: Update The Extender Firmware

    Nighthawk X4S AC2200 Tri-Band WiFi Range Extender Windows-based computers. http://mywifiext Mac computers and iOS devices. http://mywifiext.local Android devices. http://<extender’s IP address> (for example, http://192.168.1.3) For more information about how to find your extender’s IP address, see Find the Extender’s IP Address on page 46.
  • Page 39: Manually Upload Firmware To The Extender

    Nighthawk X4S AC2200 Tri-Band WiFi Range Extender • If you did not enable the One WiFi Name feature, enter www.mywifiext.net in the address field of the browser. • If you enabled the One WiFi Name feature, enter one of the following URLs: Windows-based computers.
  • Page 40: Restart The Extender Remotely

    Nighthawk X4S AC2200 Tri-Band WiFi Range Extender For more information about how to find your extender’s IP address, see Find the Extender’s IP Address on page 46. A login page displays. Enter your admin user name and password and click the LOG IN button. The Status page displays.
  • Page 41: Turn The Extender Leds On Or Off

    You can turn the Router Link LED, 2.4 GHz Client Link LED, 5 GHz Client Link LED, and WPS LED on or off. If you turn the LEDs off, the Power LED remains lit. To turn the NETGEAR logo LED on or off: Launch a web browser from a computer or mobile device that is connected to your extender network.
  • Page 42 Nighthawk X4S AC2200 Tri-Band WiFi Range Extender To turn the LEDs on, select the ON radio button. To turn the LEDs off, select the OFF radio button. If you turn the LEDs off, the Power LED remains lit. Click the SAVE button. Your settings are saved.
  • Page 43: Chapter 5 Faqs And Troubleshooting

    FAQs and Troubleshooting This chapter covers the following topics: • FAQs • Cannot Connect to the Extender • Cannot Join a WiFi Network and Receive an Error Message • Cannot Access mywifiext.net • Find the Extender’s IP Address...
  • Page 44: Faqs

    Nighthawk X4S AC2200 Tri-Band WiFi Range Extender FAQs This section provides answers for difficulties you might experience with the extender. The web browser setup keeps asking me for my network password (passphrase) or security key, and I am sure that I entered the correct password. What can I do? The extender is probably placed at the borderline of the range covered by the router or access point.
  • Page 45: Cannot Connect To The Extender

    Nighthawk X4S AC2200 Tri-Band WiFi Range Extender Cannot Connect to the Extender If you cannot connect to the extender, determine what prevents you from connecting: • If you cannot access www.mywifiext.net, see Cannot Access mywifiext.net on page 45 for more information.
  • Page 46: Find The Extender's Ip Address

    Android device, you must use the extender’s IP address. You can log in to your router to find your extender’s IP address. If you own a NETGEAR router, use the following procedure to find the extender’s IP address. If you do not own a NETGEAR router, see your router's documentation.
  • Page 47 Nighthawk X4S AC2200 Tri-Band WiFi Range Extender Select Attached Devices. A list of devices connected to your router displays. Find your extender in the list and note your extender’s IP address. FAQs and Troubleshooting...
  • Page 48: Appendix A Supplemental Information

    Supplemental Information This appendix covers the following topics: • Factory Default Settings • Technical and Environmental Specifications...
  • Page 49: Factory Default Settings

    Nighthawk X4S AC2200 Tri-Band WiFi Range Extender Factory Default Settings To reset the extender to factory default settings, you can use the Reset button on the side panel or you can log in and click the onscreen RESET button. For more information, see Return the Extender to Its Factory Default Settings on page 37.
  • Page 50: Technical And Environmental Specifications

    Nighthawk X4S AC2200 Tri-Band WiFi Range Extender Technical and Environmental Specifications The following table shows the technical and environmental specifications. Table 3. Technical specifications Technical Specifications Network protocol and Data and routing protocols: TCP/IP, DHCP server and client, DNS relay standards compatibility Physical specifications •...

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