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78
SMARTSHARE
Problem
Can I cancel an
app that I have
purchased?
Should I use only an
email address for
my ID?
Do I need to change
my ID format to the
email address?
What is the LG
account?
•
As a member, you cannot demand refund
just because you changed your mind after
purchase.
•
If there is a defect in the product or a
problem of using the product, which is
not your fault, you can ask for a refund.
However, the valid reason for refund must
be provided.
•
For new sign-up members, the ID format
has changed from a combination of
alphanumerics to your email address.
•
You can only use an email address for your
ID when signing up.
•
For new sign-up members, the ID format
has changed from a combination of
numbers and alphabets to the email
address.
•
If you are already a member, you can still
use your existing ID or change it to the email
address.
•
The LG account allows you to sign into all
of the LG Smart service with a single ID
and password. You can use the following
services with your LG account:
LG Projector, LG Smart World (excluding
some countries), LG Smart ThinQ, and LG
Smart air conditioning, etc.
Additional information may be required
depending on the service.
Solution
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