General Information
FREQUENTLY ASKED QUESTIONS
General
I would like to have louder
sound by connecting additional
speakers or a Soundbar.
General
Why are some options in the
menu unavailable and greyed
out.
General
Can I stop my TV automatically
turning off after 4hrs?
TV
I have tuned in Digital TV but I
am not receiving any or all of the
channels and/or the channels I
receive are breaking up.
TV
I have re-tuned my television
but when I switch it off it is not
storing the channels.
VCR/DVD
I have connected the TV to my
Recorder
VCR or DVD Recorder via SCART
but it is not recording.
Game Consoles
I have connected my
Playstation/Xbox to the TV via
HDMI, but I am not receiving
any pictures or sound on my
Television.
Game Consoles
I have connected my
Playstation/Xbox to the TV via
Component cables (red, green
& blue) but I am not receiving
any sound.
System Lock
I have changed the password
on the television and now
forgotten it.
USB Mode
I have inserted a USB Memory
Key, but the TV does not
recognise it.
1) Use either the 3.5mm headphone output on the TV and a 3.5mm to
phono cable (available separately) to connect to an amplifi er/surround
sound/soundbar. Please note this will deactivate the TV's built in speakers.
or:
2) Connect a digital optical audio cable from the TV's digital optical audio
output to your amplifi er/surround sound/soundbar digital optical audio
input.
Some options are only available in certain inputs/sources, i.e. HDMI. They are
unavailable in the other sources where they have no eff ect.
Yes, in the 'Time' menu settings, scroll down to Auto standby and select 'OFF' .
1) Check you are in an area that can receive Freeview/Saorview, visit www.
freeview.co.uk or www.saorview.ie
2) Check you are using an aerial that is able to receive a good digital signal.
In most cases, you will need an outdoor digital hi-gain/wideband aerial.
In areas that have excellent digital coverage, you may be able to use a loft
type aerial but it is highly likely that you will also need to connect a booster
between the back of the TV and the TV aerial wall socket. Unfortunately, to
receive a good enough digital signal, it is not possible to use a portable/
indoor type aerial.
If the TV does not save the channels when you power it off , it's likely the
channel database has become corrupt.
1) Turn off the TV.
2) Remove the RF/Aerial cable from the rear of the TV and then turn the TV
back on again.
3) Using the remote control, press Menu followed by 8-8-8-8 to enter the
initial setup/fi rst time installation menu.
4) Press OK (let the TV run the full tuning process).
5) Once completed, turn off the TV, reconnect the RF/Aerial cable then turn
the TV back on again.
6) Repeat steps 3 & 4.
In addition to connecting via SCART, you should connect the aerial cable
from the wall socket to your VCR/DVD Recorder and another aerial cable
from the VCR/DVD Recorder to the TV.
1) Ensure the TVs' source is set to HDMI.
2) Check your settings on your Playstation/Xbox are as per the Playstation/
Xbox instruction manual.
Component cables only provide HD pictures. For the sound you will need
to connect the red & white audio cables on the Playstation/Xbox to the red
& white phono inputs (or mini AV input where fi tted) on the rear of the TV.
Please refer to the 'Connections' pages.
There is a master password of 4711, to gain access to the TV menu and reset
the normal password.
Ensure the USB Memory Key is formatted to type FAT32.
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