Ethernet Service Port Procedures - Dell PowerVault LTO8 User Manual

Notice: Some backup software applications do not require device drivers to be loaded and, in some
cases, installing device drivers could interfere with proper functioning of the application. See the
documentation for the respective application prior to loading these drivers. The latest drivers are
available at http://www.Dell.com/support.

Ethernet Service Port Procedures

To update the drive's firmware using the ethernet interface:
Note: The drive uses a limited version of FTP protocol to communicate on the ethernet interface. It is
recommended to use a simple, command line FTP session, such as the DOS command prompt, when
communicating with the drive. This product is not intended to be connected directly or indirectly by any
means whatsoever to interfaces of public telecommunications networks. When the IP address has been
changed to the customer LAN or DHCP has obtained a new address, the default address of the tape
drive will still be available. This does not create a LAN conflict as the customer LAN address takes
operational preference. The default address will not conflict with other drives having the default address.
When the drive comes online the drive checks if the default address is on the LAN and will not become
active while another drive is active. This is acceptable operation and at times a multi-drive LAN may see
different drives with accessible default address.
1. Obtain the latest drive firmware from the web. Go to http://www.Dell.com/support.
2. Connect an ethernet patch cable to the drive's ethernet interface and to a computer. In order to meet
electromagnetic immunity requirements, a shielded ethernet cable is required.
3. Create an FTP session between the drive and the computer. The drive's default IP address: 169.254.0.3.
4. At the user prompt, type guest and press Enter.
5. At the password prompt, press Enter. No response is needed.
6. Type bin to set the communication mode to binary.
7. Type put firmware name to transfer the firmware to the drive. Replace firmware name with the actual
firmware file name. The drive will reset automatically when the transfer is complete and the FTP
session will be lost. Type quit to end the FTP session.
8. After the drive resets, the new firmware will be loaded on the drive.
9. Remove the ethernet patch cable from the drive's ethernet interface.
Capturing a drive dump using the ethernet interface
Another way to capture a drive dump is using the ethernet port. To capture a dump on the drive using
the ethernet interface follow the steps below.
Note: The drive uses a limited version of FTP protocol to communicate on the ethernet interface. It is
recommended to use a simple, command line FTP session, such as the DOS command prompt, when
communicating with the drive. This product is not intended to be connected directly or indirectly by any
means whatsoever to interfaces of public telecommunications networks.
1. Connect an ethernet patch cable to the drive's ethernet interface and to a computer. In order to meet
electromagnetic immunity requirements, a shielded ethernet cable is required.
2. Create an FTP session between the drive and the computer. The drive's default IP address: 169.254.0.3.
3. At the user prompt, type guest and press Enter.
4. At the password prompt, press Enter. No response is needed.
5. Type bin to set the communication mode to binary.
6. Type mget *.dmp to transfer a drive dump to the computer. If a dump already exists, the drive will
show you the dump name and ask if you want to transfer it to the computer. Type y to transfer the
existing dump or n to skip this dump file. Then the drive will ask if you want a forced dump. Type y
to force a dump and to transfer the forced dump to the computer, or type n to skip forcing a dump.
7. Type quit to end the FTP session.
Setting Up the Tape Drive
15