BEFORE CALLING FOR SERVICE
SERVICE CALLS CAN OFTEN BE AVOIDED!
IF YOU FEEL YOUR REFRIGERATOR IS NOT OPERATING PROPERLY, CHECK THESE
POSSIBLE CAUSES FIRST:
PROBLEM
REFRIGERATOR DOES NOT
OPERATE
REFRIGERATOR OR
FREEZER COMPARTMENT
TEMPERATURE TOO WARM
ABNORMAL NOISE(S)
REFRIGERATOR HAS ODOR
DEW FORMS ON THE
CABINET SURFACE
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To Prove Warranty Coverage
Retain your Sales Receipt to prove date of purchase.
A copy of your Sales Receipt must be submitted at the time warranty service is provided.
To Obtain Product, Customer or Service Assistance
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Call Toll-free for Customer Service
Tel : 1-888-542-2623 (1-888-LG-CANADA)
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To Obtain Nearest Authorized Service Center
Call 1-888-542-2623, push option #1, 24 hours a day, 7days per week.
Please have your product type (Monitor, TV, VCR, MWO, Refrigerator) and ZIP code ready.
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POSSIBLE CAUSES
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Has a house fuse blown or circuit breaker tripped?
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Has the power cord plug been removed or loosened from
the electrical wall outlet?
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Temperature control not set on proper position.
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Appliance is placed close to wall or heat source.
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Warm weather-frequent door openings.
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Door is not closed entirely.
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Door left open for a long time.
Large amount of foods are kept in the refrigerator.
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Refrigerator is installed in a weak or uneven place or
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leveling screw needs adjusting.
Unnecessary objects placed in the back side of the
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refrigerator.
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Foods with strong odors should be tightly covered or
wrapped.
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Interior needs cleaning.
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Not unusual during periods of high humidity.
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Door may have been left ajar.
Customer Assistance Numbers: