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MODELS: ER15, ES15, ER23, ES25, EG4, and EG5
Owner's Manual
2012
Important Information Enclosed:
Please read before setting-up or using your spa
Rev 1.1.12

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Table of Contents
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Summary of Contents for Balboa Tranquility Series

  • Page 1 MODELS: ER15, ES15, ER23, ES25, EG4, and EG5 Owner’s Manual 2012 Important Information Enclosed: Please read before setting-up or using your spa Rev 1.1.12...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS Important Safety Instructions .......................... …….. Location and Installation ..........................…….. Spa Set Up ..............................…….. Water Care, Consumer Notice ........................…….. Spa Care and Maintenance ........................... …….. Winterizing ..............................…….. 120 Volt to 240 Volt Wiring Conversion ......................…….. Control Panel Instructions ……………………………………….……………………………………………………………...
  • Page 3 ELECTRICAL SAFETY INSTRUCTIONS Read & follow all safety instructions. A green colored terminal or a terminal marked G, GR, Ground, Grounding, or the international symbol is located inside the supply terminal box or compartment. To reduce the risk of electric shock, this terminal must be connected to the grounding means provided in the electric supply panel with a continuous copper equivalent in size to the circuit conductors supplying this equipment.
  • Page 4: Location And Installation

    LOCATION AND INSTALLATION Your spa has been conveniently designed for use in either an indoor or outdoor setting. While selecting an appropriate location for your spa, there are important things to consider. Indoor Considerations Walls, ceiling, flooring, and/or hardwood must be able to withstand high humidity. Just like in your bathroom, an exhaust fan would be a good idea.
  • Page 5: Spa Set Up

    Indoor or Outdoor Considerations When installing the spa, provide for adequate drainage to prevent water from entering the equipment module area. When installing the spa, enable access to the equipment compartment. Refer to figure 3 below for information pertaining to your exact spa model.
  • Page 6 PLUMBING & ELECTRONIC RENDERING * Not to scale; May vary by model Figure 4 120VAC Power Cord—Models ER15 & ES15 Only GATE VALVE, 2” SOCKET X 2” SOCKET 120VAC POWER CORD WITH INLINE GFCI HEATER TAILPIECE, 2” SOCKET • 25 FT LONG CORD •...
  • Page 7: Water Care, Consumer Notice

    WATER CARE Your spa is equipped with what we believe is the finest filtering device available. We call it the Skim/Filter system, and it is one of the few skimmers available which actually skims the water surface. When your spa is operating, watch how the Skim/Filter bobs up and down with the water level.
  • Page 8: Spa Care And Maintenance

    SPA CARE AND MAINTENANCE Draining Your Spa Under normal usage, you should change the water in your spa every 3-4 months. Before doing so be sure to turn off all power to the spa, then follow these easy steps to drain the spa: 2.
  • Page 9: Winterizing

    Thermal Spa Cover It is important that you properly care for your spa cover. Do not sit or stand on the cover, as it will break. Do not let snow build up on your cover. Lock-down tabs are included with your cover and should be used to prevent access to the spa by children.
  • Page 10: 120 Volt To 240 Volt Wiring Conversion

    INSTRUCTIONS FOR CONVERTING SPA PACK FROM 120V TO 240V These instructions pertain only to those spas furnished with a factory installed Balboa VS300 spa pack (see figure 1). It is possible to convert these systems to 240 volt operation in order to meet your installation requirements. The following instructions must be carefully followed.
  • Page 11: Control Panel Instructions

    CONTROL PANEL INSTRUCTIONS FOR BALBOA VS300 SYSTEM Models: ER15, ES15, ER23, ES25, EG4 and EG5 Initial start-up Programming the filter cycles Your spa will enter Priming Mode when it is energized. During Priming The first preset filter cycle begins 6 minutes after the spa is energized. The Mode, press “Jets”...
  • Page 12: Troubleshooting Topside Control Error Codes

    TROUBLE SHOOTING / VS300 ERROR CODES MEANING MESSAGE ACTION REQUIRED The control panel will be disabled until power returns. No message on display. Power has been cut off Spa settings will be preserved until next power up. to spa. After the pump has been running for 1 minute, the current Temperature unknown.
  • Page 13: Troubleshooting

    TROUBLESHOOTING • Equipment Module Will Not Operate • Make sure the spa control is plugged into the control system of the equipment module. • Check the main circuit breaker panel. If the GFCI or circuit breaker has tripped, reset the breaker. •...
  • Page 14: Spa Information

    Thank You! We would like to extend our sincere thanks to you for purchasing a new spa. We hope that you, your family, and friends will experience many enjoyable years of fun and relaxation in your new spa For technical support and product questions, please call us at 800.766.7727, Monday-Friday, 8:00 AM—4:00 PM EST.
  • Page 15: Warranty

    Emerald Spa Corporation, manufacturer of Emerald Spas and Great Lakes Spas (“Emerald”) extends this Limited Warranty solely to the original consumer purchaser of the Spa (Tranquility Series) manufactured in the U.S.A. or Canada after January 1, 2009. MODELS — ER15, ES15, ER23, and ES25:...
  • Page 16 " ACTS INVALIDATING WARRANTIES These warranties shall be null and void if the spa has been subject to alteration, misuse or abuse (or is used in manner that is not consistent with the product specifications or for which it is not designed) or if any repairs to the spa are attempted by anyone other than an authorized representative of Emerald. Alteration shall include but is not lim- ited to any component or plumbing change, electrical conversion, or the addition of any non-approved sanitation or water purification device or heating system, which contributes to a component or unit failure, or unsafe operation of the system.

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