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Security + ELITE 3840 Owner's Manual

Elite series garage door opener for residential use only
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GARAGE DOOR OPENER
Model 3840
For Residential Use Only
Owner's Manual
Please read this manual and the enclosed safety materials carefully!
■
Fasten the manual near the garage door after installation.
■
The door WILL NOT CLOSE unless the Protector System
■
and properly aligned.
Periodic checks of the opener are required to ensure safe operation.
■
The model number label is located under the light lens on the left side panel
■
of your opener.
®
The Chamberlain Group, Inc.
845 Larch Avenue
Elmhurst, Illinois 60126-1196
www.LiftMaster.com
®
is connected

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Summary of Contents for Security + ELITE 3840

  • Page 1 Periodic checks of the opener are required to ensure safe operation. ■ The model number label is located under the light lens on the left side panel ■ of your opener. ® The Chamberlain Group, Inc. 845 Larch Avenue Elmhurst, Illinois 60126-1196 www.LiftMaster.com ® is connected...

  • Page 2: Table Of Contents

    Operation safety instructions ..... 26 Using your garage door opener ....26 Using the Smart Control Panel Using the remote control .

  • Page 3: Preparing Your Garage Door

    To prevent damage to garage door and opener: • ALWAYS disable locks BEFORE installing and operating the opener. • ONLY operate garage door opener at 120V, 60 Hz to avoid malfunction and damage. Tools needed During assembly, installation and adjustment of the opener, instructions will call for hand tools as illustrated below.

  • Page 4: Planning

    Planning Identify the type and height of your garage door. Survey your garage area to see if any of the conditions below apply to your installation. Additional materials may be required. You may find it helpful to refer back to this page and the accompanying illustrations as you proceed with the installation of your opener.

  • Page 5: Carton Inventory

    Carton Inventory Your garage door opener is packaged in two cartons which contain the motor unit and all parts illustrated below. Accessories will depend on the model purchased. If L O C L I G ® Smart Control Panel Motor Unit with 2 Light Lenses...

  • Page 6: Assembly

    ASSEMBLY STEP 1 Fasten the Rail to the Motor Unit To avoid installation difficulties, do not run the garage door opener until instructed to do so. To aid in assembly and installation, replace the foam packing around the motor unit. Remove it after Installation Step 5.

  • Page 7: Installation

    4. Disable ALL locks and remove ALL ropes connected to garage door BEFORE installing opener to avoid entanglement. 5. Install garage door opener 7 feet (2.13 m) or more above floor. 6. Mount emergency release handle 6 feet (1.83 m) above floor.

  • Page 8: Determine The Header Bracket Location

    INSTALLATION STEP 1 Determine the Header Bracket Location To prevent possible SERIOUS INJURY or DEATH: • Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling, otherwise garage door might not reverse when required. DO NOT install header bracket over drywall.

  • Page 9: Install The Header Bracket

    INSTALLATION STEP 2 Install the Header Bracket You can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the instructions which will work best for your particular requirements. Do not install the header bracket over drywall. If installing into masonry, use concrete anchors (not provided).

  • Page 10: Attach The Rail To The Header Bracket

    Header Wall Header Bracket Rail Bracket Header Bracket Garage Door Clevis Pin 5/16"x2-3/4" Clevis Pin 5/16"x2-3/4" INSTALLATION STEP 3 Attach the Rail to the Header Bracket NOTE: (Optional) With some existing installations, you may re-use the old header bracket with the two plastic spacers included in the hardware bag.

  • Page 11: Install The Protector System

    6" (15 cm) max. above floor Facing the door from inside the garage ® Be sure power is not connected to the garage door opener BEFORE installing the safety reversing sensor. To prevent SERIOUS INJURY or DEATH from a closing garage door: •...
  • Page 12 INSTALLING THE BRACKETS Be sure power to the opener is disconnected. Install and align the brackets so the sensors will face each other across the garage door, with the beam no higher than 6" (15 cm) above the floor. They may be installed in one of three ways, as follows: Garage door track installation (preferred): •...
  • Page 13 MOUNTING THE SAFETY SENSORS • Slide a 1/4"-20x1/2" carriage bolt head into the slot on each sensor. Use wing nuts to fasten sensors to brackets, with lenses pointing toward each other across the door. Be sure the lens is not obstructed by a bracket extension (Figure 5).

  • Page 14: Position The Opener

    • The top of the door should be level with the top of the motor unit. Do not position the opener more than 4" (10 cm) above this point. To prevent damage to garage door, rest garage door opener rail on 2x4 placed on top section of door. RELEASED...

  • Page 15: Hang The Opener

    INSTALLATION STEP 6 Hang the Opener Three representative installations are shown. Yours may be different. Hanging brackets should be angled (Figure 1) to provide rigid support. On finished ceilings (Figure 2 and Figure 3), attach a sturdy metal bracket to structural supports before installing the opener.

  • Page 16: Install The Smart Control Panel

    -22° F (-30° C) may damage the LCD screen. SPECIAL NOTE: Only one Smart Control Panel connected to each garage door opener. If additional door controls are desired to operate the same garage door opener, it is recommended to use model 378LM wireless door control as the secondary door control.

  • Page 17: Install The Standby Power (Optional)

    Then the lights will turn OFF. • Reverse the procedure to close the lens. • Use A19, standard neck garage door opener bulbs for replacement. NOTE: Use only standard light bulbs. The use of short neck or speciality light bulbs may overheat the endpanel or light socket.

  • Page 18: Electrical Requirements

    INSTALLATION STEP 11 Electrical Requirements To avoid installation difficulties, do not run the opener at this time. To reduce the risk of electric shock, your garage door opener has a grounding type plug with a third grounding pin. This plug will only fit into a grounding type outlet. If the plug doesn’t fit into the outlet you have, contact a qualified electrician to install the proper outlet.

  • Page 19: Fasten The Door Bracket

    INSTALLATION STEP 13 Fasten the Door Bracket Follow instructions which apply to your door type as illustrated below and on the following page. A horizontal reinforcement brace should be long enough to be secured to two or three vertical supports. A vertical reinforcement brace should cover the height of the top panel.
  • Page 20 ONE-PIECE DOORS Please read and comply with the warnings and reinforcement instructions on the previous page. They apply to one-piece doors also. • Center the door bracket on the top of the door, in line with the header bracket as shown. Mark either the left and right, or the top and bottom holes.

  • Page 21: Connect The Door Arm To The Trolley

    INSTALLATION STEP 14 Connect Door Arm to Trolley Follow instructions which apply to your door type as illustrated below and on the following page. SECTIONAL DOORS ONLY Make sure garage door is fully closed. Pull the emergency release handle to disconnect the outer trolley from the inner trolley.
  • Page 22 ALL ONE-PIECE DOORS 1. Assemble the Door Arm: • Fasten the straight and curved door arm sections together to the longest possible length (with a 2 or 3 hole overlap). • Make sure the garage door is fully closed. Connect the straight door arm section to the door bracket with the 5/16"x1-1/4"...

  • Page 23: Adjustment

    ADJUSTMENT STEP 1 Program the Travel Limits Travel limits regulate the points at which the door will stop when moving up or down. Figure 1 Side Panel Adjust the position of the door by using the black and purple buttons. Black moves the door UP (open) and purple moves the door DOWN (close).

  • Page 24: Set The Force

    ADJUSTMENT STEP 2 Set the Force The force setting measures the amount of force required to open and close the door. 1. Push the purple button twice to enter into the Force Adjustment Mode. The LED will flash quickly. 2. Push the door control or programmed remote control. The door will close (DOWN).

  • Page 25: Test The Safety Reversal System

    The door will not move more than 1" (2.5 cm), and the opener lights will flash. The garage door opener will not close from a remote if the indicator light in either sensor is off (alerting you to the fact that the sensor is misaligned or obstructed).

  • Page 26: Operation

    • The wall-mounted Door Control: Hold the push button or bar down until the door starts to move. • The Keyless Entry (See Accessories): If provided with your garage door opener, it must be programmed before use. See Programming. When the opener is activated (with the safety reversing sensor correctly installed and aligned): 1.

  • Page 27: Using The Smart Control Panel

    Using the Smart Control Panel THE SMART CONTROL PANEL Press the push bar to open or close the door. Press again to reverse the door Motion Sensing during the closing On/Off cycle or to stop the door while it's opening. Prog <Learn>...

  • Page 28: Using The Remote Control

    To Open the Door Manually DISCONNECT TROLLEY: The door should be fully closed if possible. Pull down on the emergency release handle (so that the trolley release arm snaps into a vertical position) and lift the door manually. The lockout feature prevents the trolley from reconnecting LOCKOUT POSITION (MANUAL DISCONNECT)

  • Page 29: Troubleshooting

    Using the Remote Control NOTE: To activate the remote control functions, pull out the plastic pull tab protruding from the remote control housing. This remote control is equipped with a proximity lighting feature. When moving a hand within close proximity to the remote control, the LED lights turn on for 3 seconds.

  • Page 30: Standby Power (Optional)

    Standby Power (Optional) OPERATING INSTR UCTIONS 1. Test the installed battery with the motor unit. To test the battery, disconnect the motor unit power cord from the electrical outlet. • A solid orange LED indicates the battery is operating on battery power.

  • Page 31: Having A Problem

    Limits. 5. My lights will not turn off when door is open: • The garage door opener is equipped with a security light feature. This feature activates the light on when the safety sensor beam has been obstructed. Refer to Operation section;...

  • Page 32: Diagnostic Chart

    Motor Unit “Learn” Button LED or Diagnostic “Learn” Your garage door opener is programmed with self-diagnostic Button capabilities. The “Learn” button/diagnostic LED will flash a number of times then pause signifying it has found a potential issue. Consult Diagnostic Chart below.

  • Page 33: Operation

    Smart Control Panel The following messages are contained within the Smart Control Panel opener: Message SAFETY SENSORS CHECK ALIGNMENT, BLOCKAGE OR MISWIRING. SEE OWNER’S MANUAL. Message SAFETY SENSORS MALFUNCTION. CHECK MISWIRING. SEE OWNER’S MANUAL. Message LEARN REMOTE CONTROL. PRESS LEARN BUTTON TO CONFIRM.

  • Page 34: Programming

    The owner of the copyright in the garage door opener does not authorize the purchaser or supplier of the non-rolling code remote control to circumvent that technical measure.

  • Page 35: To Add, Reprogram Or Change A Keyless Entry Pin

    To Add, Reprogram or Change a Keyless Entry PIN NOTE: Your new Keyless Entry must be programmed to operate your garage door opener. USING THE “LEARN” BUTTON 1. Press and release the “learn” button on motor unit. The learn indicator light will glow steadily for 30 seconds.

  • Page 36: Repair Parts

    REPAIR PARTS Rail Assembly Parts Installation Parts L O C L I G KEY PART NO. NO. PART 398LM 373P 10A19 10A33 29C151 41A2828 41B4494-1 41A5047 41A4353 41A5034 178B34 178B35 41A5266-1 485LM 101D173 41A4675-7 114A3741 114A3741SP DESCRIPTION 41A6353 Hardware bag (includes sprocket coupling) 81C275 Rack...

  • Page 37: Motor Unit Assembly Parts

    Motor Unit Assembly Parts KEY PART DESCRIPTION 41C588 Drive shaft cover 41B135 Line cord 41B6701 Filter 41A6790 Wire harness kit 41A6538 Motor with position sensor 41C6551 Positioning sensor 41B0024 Drive belt 41DS002-2 Logic board KEY PART 41A6231 41C213 31D504-20 41C22-1 108D79 175B88 485LM...

  • Page 38: Accessories

    395LM Remote Light Control Enables homeowner to turn on a lamp, television or other appliance from their car with their garage door opener remote or from anywhere in their home with an additional LiftMaster Security✚ 990LM Surge Protector: The Garage Door Opener Surge...

  • Page 39: Notes

    NOTES...

  • Page 40: Repair Parts And Service

    Service number for a list of dealers in your area. The Chamberlain Group, Inc. (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is originally installed, that it is free from defect in materials and/or workmanship for a period of five years from the date of purchase, the motor is free from defect in materials and/or workmanship for the lifetime of the product.

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