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TROUBLESHOOTING
WARNING! Refer to Safety chapters.
INTRODUCTION
The start of the appliance does not occur or it
stops during operation.
First try to find a solution to the problem (refer to
the table). If not, contact the Authorised Service
Centre.
With some problems, the acoustic signals operate.
The red indicator of the button Départ/Pause -
Start/Pause flashes and one of the phase indicators
comes on, to show an alarm code:
POSSIBLE FAILURES
Problem
The programme does not
start.
The appliance does not fill
with water properly.
The appliance does not
drain the water.
The spin phase does not
operate or the washing cy-
cle lasts longer than usual-
ly.
There is water on the floor.
•
•
•
•
•
Make sure that the mains plug is connected to the mains socket.
•
Make sure that the appliance door is closed.
•
Make sure that there is not a damaged fuse in the fuse box.
•
Make sure that the Start/Pause has been pressed.
•
If the delay start is set, cancel the setting or wait for the end of
countdown.
•
Deactivate the Child Lock function if it is on (if available).
•
Make sure that the water tap is open.
•
Make sure that the pressure of the water supply is not too low. For
this information, contact your local water authority.
•
Make sure that the water tap is not clogged.
•
Make sure that the sink spigot is not clogged.
•
Make sure that the drain hose has no kinks or bends.
•
Make sure that the drain filter is not clogged. Clean the filter, if nec-
essary. Refer to 'Care and cleaning'.
•
Make sure that the drain hose is in the correct position. The hose
may be too low.
•
Set the drain programme if you set a programme without drain
phase.
•
Set the drain programme if you set an option which ends with water
in the tub.
•
Set the spin programme.
•
Adjust manually the items in the tub and start the spin phase again.
This problem may be caused by balance problems.
•
Make sure that the couplings of the water hoses are tight and there
is not water leakages.
•
Make sure that the drain hose have no damages.
•
Make sure you use the correct detergent and the correct quantity of
it.
- The appliance does not fill with water
properly.
- The appliance does not drain the water.
- The appliance door is open or not closed
correctly. Please check the door!
The indicator of button Départ/Pause - Start/
Pause flashes in red 11 times and 1 (or 2 or 3)
time(s) in green: the mains supply is unstable.
Wait until the mains supply is stable and the
appliance automatically starts operating.
WARNING! Deactivate the appliance
before you do the checks.
Possible solution
17
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