Samsung UE19ES4000W E-Manual

Samsung UE19ES4000W E-Manual

19” es4000 series 4 slim led tv ue19es4000w user manual

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E-MANUAL
Thank you for purchasing this Samsung
product. To receive more complete service,
please register your product at
www.samsung.com/register
Model __________ Serial No. ____________

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Summary of Contents for Samsung UE19ES4000W

  • Page 1 E-MANUAL Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register Model __________ Serial No. ____________...
  • Page 2: Table Of Contents

    Contents Channel Setting • Using the INFO button (Now & Next guide) • Using Channel menu • Retuning Channels Basic Features • Changing the Preset Picture Mode • Adjusting Picture Settings • Changing the Picture Options • Changing the Preset Sound Mode • Adjusting Sound Settings • Selecting the Sound Mode Preference Features • Connecting to the Network • Setting the Wired Network • Setting the Wireless Network • Managing the Network Connected Devices • Executing initial setup • Setting the Time • Using the Sleep Timer • Setting the On / Off Timer • Locking Programme • Picture In Picture (PIP) • Economical Solutions...
  • Page 3: Using The Info Button (Now & Next Guide)

    ❑ Using the INFO button (Now & Next guide) The display identifies the current channel and the status of certain audio-video settings. The Now & Next guide shows daily TV programme information for each channel according to the broadcasting time. When you press the programme.
  • Page 4: Using Channel Menu

    ❑ Using Channel menu MENUm → Support Press the CONTENT button to select the desired menu. Each screen will be displayed. Channel List ■ You can view channel information, TV, Radio, Data/Other, Analogue Favourites 1-5. ◀ When you press the CH LIST button on the remote control, Channel List displayed at once.
  • Page 5 ● All: Shows all currently available channels. ● TV: Shows all currently available TV channels. ● Radio: Shows all currently radio channels. ● Data/Other: Shows all currently available MHP or other channels. ● Analogue: Shows all currently available analogue channels. ●...
  • Page 6 Using the control buttons with the ● T (Tools): Displays the option menu. ● (Ch. Mode / Analogue When you select the move to other channels using L (Channel) button. ● (Watch / details of the selected programme. ● k (Page): Move to next or previous page. ◀...
  • Page 7 How to use Schedule Viewing in Channel List (digital channels only) When you set the programme in Programme 1. Press the CH LIST button, then select a desired digital channel. 2. Press TOOLS button, and then select the list for that channel appears. 3.
  • Page 8 Using Option Menu t Set each channel using the Favourites, Lock/Unlock, Edit Channel Name, Edit Channel Number, Delete, Information, Sort, Edit Option menu items may differ depending on the channel status. 1. Select a channel and press the TOOLS button. 2.
  • Page 9 ● Programme View: Displays the programme when digital channel is selected. ● Edit Favourites: Set channels you watch frequently as favourites. Add or delete the selected channel in Select the Press the ENTERE button to select button. One favourite channel can be added in several of favourites among Favourites ◀...
  • Page 10 ● Lock/Unlock: Lock a channel so that the channel cannot be selected and viewed. This function is available only when the The PIN input screen appears. Enter your 4-digit PIN. Change the PIN using the ● Edit Channel Name name. ◀...
  • Page 11 ● Edit Channel desired. Some area may not be able to support Channel Number ● Delete: You can delete a channel to display the channels you want. ● Information: Displays details of the selected programme. ● Sort: Changes the list ordered by channel number or channel name. ◀...
  • Page 12 ● Edit Mode: You can select desired channels and edit it. Using Option Menu t Set each channel using the menu options Delete, Deselect, Select Press the TOOLS button in Mode. A check box appears to the left of the channel. Press the ▲/▼...
  • Page 13 ● Edit Favourites: Set the selected channels you watch frequently as favourites. Edit Favourites Favourites the groups. Press the ▲/▼ buttons to select a group. ● Lock/Unlock: Lock a channel so that the channel cannot be selected and viewed. This function is available only when the The PIN input screen appears.
  • Page 14 Guide ■ The EPG (Electronic Programme Guide) information is provided by broadcasters. Using programme schedules provided by broadcasters, you can specify programmes you want to watch in advance so that the channel automatically changes to the selected programme ◀ channel at the specified time. Programme entries may appear blank or out of date depending on a channel status.
  • Page 15 (Sche. Mgr): Moves to the reserved programmes in Green (-24 Hours): Viewing the list of programmes to be broadcasted before 24 hours. Yellow (+24 Hours): Viewing the list of programmes to be broadcasted after 24 hours. Blue (Ch. Mode): Select the type of channels you want to display on the Channel List window.
  • Page 16 5 `(Information): Displays details of the selected programme. 6 k (Page): Move to previous or next page. (Watch / Schedule) ● When selecting the current programme, you can watch the selected programme. ● When selecting the future programme, you can reserve to watch the selected programme.
  • Page 17: Schedule Manager

    Schedule Manager ■ You can set a desired channel to be displayed automatically at the intended time. In addition, you can view, modify or delete a channel you have reserved to watch. Set the current time first to use this function. Using Option Menu t Set each channel using the menu options Schedule manually, View...
  • Page 18 ● Repeat: Select your convenience. If you select Manual, you can set the day you want. The (c) mark indicates the day you’ve selected. ● Date: You can set the desired date. It is available when you select ● Time: You can set the start time you want. Start If you want to edit or cancel the schedule, select the reserved schedule on Reserved...
  • Page 19: Retuning Channels

    ❑ Retuning Channels Aerial (Air / Cable) ■ MENUm → Channel Before your television can begin memorising the available channels, you must specify the type of signal source that is connected to the TV (i.e. an system). ◀ → → ENTERE Aerial English Cable...
  • Page 20 Country ■ (depending on the country) MENUm → Channel The PIN input screen appears. Enter your 4 digit PIN number. ● Digital Channel: Change the country for digital channels. ● Analogue Channel: Change the country for analogue channels. ◀ → →...
  • Page 21: Auto Tuning

    Auto Tuning ■ (depending on the country) MENUm → Channel Scans for a channel automatically and stores in the TV. Automatically allocated programme numbers may not correspond to actual or desired programme numbers. If a channel is locked, the PIN input window appears.
  • Page 22 When Aerial Source is set to Air or Cable: When selecting scan for cable channels. – Operator Selection cable services. – Search Mode (Full / Network / broadcast stations and stores them in the TV. If you select Quick, you can set up the ◀...
  • Page 23 – Frequency: Displays the frequency for the channel. (differs in each country) – Modulation: Displays available modulation values. – Symbol Rate: Displays available symbol rates. ● Cable Search Option (depending on the country & cable channels only) Sets additional search options such as the frequency and symbol rate for a cable network search.
  • Page 24: Manual Tuning

    Manual Tuning ■ MENUm → Channel Scans for a channel manually and stores in the TV. If a channel is locked, the PIN input window appears. According to the channel source, When Aerial Source is set to Air or Cable: ●...
  • Page 25 ● Analogue Channel button to search the channels by adjusting the Sound System, Channel, Channel mode – (programme mode): When tuning is complete, the broadcasting stations in your area have been assigned to the position numbers from P0 to P99. You can select a channel by entering the position number in this mode.
  • Page 26: Transfer Channel List

    Transfer Channel List ■ (depending on the country) MENUm → Channel Imports or exports the channel map. You should connect a USB storage to use this function. The PIN number input screen appears. Enter your 4 digit PIN number. ● Import from USB: Import channel list from USB.
  • Page 27 Fine Tune ■ (analogue channels only) MENUm → Channel If the signal is weak or distorted, fine tune the channel manually. Fine tuned channels are marked with an asterisk “*”. To reset the fine-tuning, select Reset. ◀ → → ENTERE Fine Tune English ▶...
  • Page 28 Edit Channel Number (Disable / Enable) ■ (depending on the country) MENUm → → → ENTERE Channel Edit Channel Number Use this to change channel number. When channel number is changed, channel information is not updated automatically. ◀ ▶ English...
  • Page 29: Changing The Preset Picture Mode

    ❑ Changing the Preset Picture Mode MENUm → Picture Picture Mode ■ Select your preferred picture type. When connecting a PC, you can only make changes to the Standard. ● Dynamic: Suitable for a bright room. ◀ ● Standard: Suitable for a normal environment. ●...
  • Page 30: Adjusting Picture Settings

    ❑ Adjusting Picture Settings Samsung MagicAngle ■ MENUm → Picture Adjust screen viewing Angle to optimize screen quality according to your viewing position. ● Samsung MagicAngle: When viewing the screen at an angle from below or above by setting the appropriate mode for each position, you can obtain a similar picture quality as viewing the screen directly from the front.
  • Page 31 Backlight ■ for LED, LCD TV / Sharpness / Colour / Tint (G/R) Your television has several setting options for picture quality control. NOTE ● In analogue function is not available. ● When connecting a PC, you can only make changes to Backlight and Sharpness.
  • Page 32 Screen Adjustment ■ MENUm → Picture Set the various picture options such as picture size and aspect ratio. ● Size: Your cable box/satellite receiver may have its own set of screen Picture sizes as well. However, we highly recommend you use 16:9 mode most of the time.
  • Page 33 Zoom: Magnifies the 16:9 wide pictures vertically to fit the screen size. Adjusts the 4:3: Sets the picture to basic (4:3) mode. Do not watch in 4:3 format for a long time. Traces of borders displayed on the left, right and centre of the screen may cause image retention (screen burn) which are not covered by the warranty.
  • Page 34 Smart View 1 Smart View 2 NOTE ● Smart View 1 ● Smart View 2 ● The picture size can vary depending on the input resolution when content is played using ● Position: Adjust the picture position. It is only available in ◀...
  • Page 35 ● Zoom/Position: Adjust the picture size and position. It is only available in Zoom. NOTE ● After selecting Component (1080i / 1080p) mode, you may need to centre the picture LCD 420 does not support AV, Component mode Press the ▲ or ▼ button to select Position. Press the ENTERE button.
  • Page 36 ● The available items may differ depending on the selected mode. ● When connecting a PC, only ● Settings can be adjusted and stored for each external device connected to an input on the TV. ● If you use the at the top, bottom, left and right as in the overscan function.
  • Page 37 ● PC Screen Adjustment for LED 4 series 19", 5 series 22" It is available in mode. Coarse / Fine: Removes or reduces picture noise. If the noise is not removed by Fine-tuning alone, then adjust the frequency as best as possible (Coarse) and Fine-tune again.
  • Page 38 Depending on the version of Windows and the video card, the actual screens on your PC may differ in which case the same basic set-up information will almost always be applied. (If not, contact your computer manufacturer or Samsung Dealer.) for LED 4 series 19", 5 series 22"...
  • Page 39 To set screen resolution, click on the “Control Panel” on the Windows start menu, and then set the desired screen resolution in the “Display”. NOTE ● The correct size setting (Screen resolution) - [Optimum: 1366 X 768 pixels] - [Optimum: 1920 X 1080 pixels] ●...
  • Page 40: Changing The Picture Options

    ❑ Changing the Picture Options Advanced Settings ■ MENUm → Picture (available in Standard / Movie You can adjust the detailed setting for the screen including colour and contrast. When connecting a PC, you can only make changes to Balance. for LED 4 series 19", 5 series 22"...
  • Page 41 ● Dynamic Contrast (Off / Low / Medium / High): Adjust the screen contrast. ● Black Tone (Off / Dark / Darker / Darkest): Select the black level to adjust the screen depth. ● Tone: Adjust the flesh tone Flesh colour.
  • Page 42 ● White Balance: Adjust the colour temperature for a more natural picture. R-Offset / G-Offset / darkness. R-Gain / G-Gain / Reset: Resets the ● Gamma: Adjust the primary colour intensity. ● Motion Lighting (Off / control adapted motion. This function is not supported in ◀...
  • Page 43: Picture Options

    Picture Options ■ MENUm → Picture When connecting a PC, you can only make changes to the ● Colour Tone (Cool / Standard / Warm1 / Warm2) Warm1 Dynamic. Settings can be adjusted and stored for each external device connected to an input on the TV.
  • Page 44 ● Digital Noise Filter (Off / Low / Medium / High / Auto / Auto If the broadcast signal received by your TV is weak, you can activate the Digital Noise Filter on the screen. When the signal is weak, try other options until the best picture is displayed.
  • Page 45 ● MPEG Noise Filter (Off / Low / Medium / High / noise to provide improved picture quality. ● HDMI Black Level (Low / adjust the screen depth. Available only in ● Film Mode (Off / Auto1 / process film signals from all sources and adjust the picture for optimum quality.
  • Page 46 Reset Picture (Yes / No) ■ MENUm → → → ENTERE Picture Reset Picture Resets your current picture mode to its default settings. ◀ ▶ English...
  • Page 47: Changing The Preset Sound Mode

    ❑ Changing the Preset Sound Mode Sound Mode ■ MENUm → Sound ● Standard: Selects the normal sound mode. ● Music: Emphasizes music over voices. ● Movie: Provides the best sound for movies. ● Voice: Emphasizes voices over other sounds. Clear ◀...
  • Page 48: Adjusting Sound Settings

    ❑ Adjusting Sound Settings Sound Effect ■ (standard sound mode only) MENUm → Sound Use the up and down arrow keys to select an option, and then press ENTERE. ● SRS TruSurround HD (Off / On) (standard sound mode only) ◀...
  • Page 49 ● SRS TruDialog (Off / On) (standard sound mode only) This function allows you to increase the intensity of a voice over background music or sound effects so that dialogue can be heard more clearly. ● Equaliser Use Equaliser to customize sound setting for each speaker. Balance: Adjusts the balance between the right and left speaker.
  • Page 50: Broadcast Audio Options

    Broadcast Audio Options ■ MENUm → Sound ● Audio Language (digital channels only) Change the default value for audio languages. The available language may differ depending on the broadcast. ● Audio Format (digital channels only) ◀ When sound is emitted from both the main speaker and the audio receiver, a sound echo may occur due to the decoding speed difference between the main speaker and the audio receiver.
  • Page 51 ● Audio Description (not available in all locations) (digital channels only) This function handles the Audio Stream for the AD (Audio Description) which is sent along with the Main audio from the broadcaster. Audio Description (Off / On): Turn the audio description function on or off. Volume: Adjust the audio description volume.
  • Page 52: Additional Settings

    Additional Settings ■ MENUm → Sound ● DTV Audio Level (MPEG / HE-AAC) allows you to reduce the disparity of a voice signal (which is one of the signals received during a digital TV broadcast) to a desired level. According to the type of broadcast signal, adjusted between -10dB and 0dB.
  • Page 53 ● SPDIF Output to provide digital sound, reducing interference going to speakers and various digital devices such as a DVD player. Audio Format: You can select the Digital Audio output (SPDIF) format. The available Digital Audio output (SPDIF) format may differ depending on the input source.
  • Page 54 ● Dolby Digital Comp (Line / between a dolby digital signal and a voice signal (i.e. MPEG Audio, HE-AAC, ATV Sound). Select Line between loud and soft sounds at night time. Line: Set the output level for signals greater or less than -31dB (reference) to either -20dB or -31dB.
  • Page 55: Speaker Settings

    Speaker Settings ■ MENUm → Sound ● Speaker Select (External Speaker / TV Speaker) A sound echo may occur due to a difference in decoding speed between the main speaker and the audio receiver. In this case, set the TV to Speaker.
  • Page 56 ● Auto Volume (Off / Normal / Night) To equalize the volume level on each channel, set to Normal. Night: This mode provides an improved sound experience compared to Normal mode, making almost no noise. It is useful at night. To use the volume control on the source device connected to the TV, Auto Volume control of the source device may not be applied.
  • Page 57 Reset Sound (Yes / No) ■ MENUm → → → ENTERE Sound Reset Sound Reset all sound settings to the factory defaults. ◀ ▶ English...
  • Page 58: Selecting The Sound Mode

    ❑ Selecting the Sound Mode t When you set to Dual A2 Stereo NICAM Stereo ◀ If the stereo signal is weak and an automatic switching, occurs, then switch to the mono. Only activated in stereo sound signal. Only available when the I-II, the current sound mode is displayed on the screen.
  • Page 59: Connecting To The Network

    ❑ Connecting to the Network for LED 5 series 32" and above, PDP 490 series For LED TVs, network function is not supported depending on the country. ■ Wired Network Connection You can attach your TV to your LAN using cable in three ways: ◀...
  • Page 60 ● You can attach your TV to your LAN by connecting the LAN port on the back of your TV to an external modem using a LAN cable. See the diagram below. * It may differ depending on the model. TV Rear Panel External Modem The Modem Port on the Wall...
  • Page 61 ● You can attach your TV to your LAN by connecting the LAN port on the back of your TV to a IP Sharer which is connected to an external modem. Use LAN cable for the connection. See the diagram below. * It may differ depending on the model.
  • Page 62 ● Depending on how your network is configured, you may be able to attach your TV to your LAN by connecting the LAN port on the back of your TV directly to a network wall outlet using a LAN cable. See the diagram below. Note that the wall outlet is attached to a modem or router elsewhere in your house.
  • Page 63 Modems and routers that support DHCP automatically provide the IP address, subnet mask, gateway, and DNS values your TV needs to access the Internet so you do not have to enter them manually. Most home networks use a Dynamic IP address. Some networks require a Static IP address. If your network requires a Static IP address, you must enter the IP address, subnet mask, gateway, and DNS values manually on your TV’s Cable Setup Screen when you set up the network connection.
  • Page 64: Wireless Network Connection

    ■ Wireless Network Connection To connect your TV to your network wireless, you need a wireless router or modem and a Samsung Wireless LAN Adapter (WIS12ABGNX, WIS09ABGNX), which you connect to your TV’s back or side panel USB port. See the illustration below.
  • Page 65 Samsung’s Wireless LAN adapter is sold separately and is offered by select retailers and Ecommerce sites. Samsung’s Wireless LAN adapter supports the IEEE 802.11a/b/g and n communication protocols. Samsung recommends using IEEE 802.11n. When you play video over a network connection, the video may not be played smoothly.
  • Page 66 ● To use a wireless network, your TV must be connected to a wireless IP sharer (either a router or a modem). If the wireless IP sharer supports DHCP, your TV can use a DHCP or static IP address to connect to the wireless network.
  • Page 67 ● If HIGH PURE THROUGHPUT (Greenfield) 802.11n mode is selected and the Encryption type is set to WEP or TKIP for your wireless router, Samsung TVs will not support a connection in compliance with new Wi-Fi certification specifications. ● If your wireless router supports WPS (Wi-Fi Protected Setup), you can connect to the network via PBC (Push Button Configuration) or PIN (Personal Identification Number).
  • Page 68 – Manual Setup – WPS(PBC) – Wi-Fi Direct ● The Samsung Wireless LAN Adapter may not be recognized when using a connection via a USB hub or via a USB extension cable other than the cable supplied. ◀ English ▶...
  • Page 69 Notice The picture may appear corrupted or have static for some channels when the TV is connected to the Samsung Wireless LAN Adapter. In such a case, establish a connection using one of the following methods or connect the Samsung Wireless LAN Adapter using a USB cable in a place that is not affected by radio interference.
  • Page 70 3. Attach the Samsung Wireless LAN Adapter to ◀ the back of the TV near the top, using double- sided adhesive tape. The Samsung Wireless LAN Adapter should be installed in an interference-free area in order to avoid interference between the adapter and tuner. Method 2 * The position of port may differ depending on the model.
  • Page 71: Network Settings

    Network Settings ■ MENUm → Network You can set the wired or wireless network connection. For detailed settings for wired network, refer to the "Setting the Wired Network", and for detailed settings for wireless network, refer to the "Setting the Wireless Network" in this manual. ◀...
  • Page 72 Network Status ■ MENUm → → → ENTERE Network Network Status You can check the current network and Internet status. ◀ ▶ English...
  • Page 73: Setting The Wired Network

    ❑ Setting the Wired Network for LED 5 series 32" and above, PDP 490 series For LED TVs, network function is not supported depending on the country. ■ Wired Network Setup (Auto) When connecting the LAN Cable, the screen pop-up appears directly to set wired network.
  • Page 74 Manual. Refer to following “How to set up manually”. screen. Network Settings Network cable connected. Press Start to configure your wired network settings. If you want to connect to your wireless network, plug in a Samsung Wireless LAN Adapter. English Start Cancel ▶...
  • Page 75 ■ Wired Network Setup (Manual) Use the Manual Network Setup when connecting your TV to a network that requires a Static IP address. Getting the Network Connection Values To get the Network connection values on most Windows computers, follow these steps: 1.
  • Page 76 How to set up manually To set up your TV’s cable network connection manually, follow these steps: 1. Follow Steps 1 through 2 in the “How to set up automatically” procedure. 2. Select the IP Settings connection screen. 3. Set IP Mode 4.
  • Page 77 The check list for wired network connection failure When wired network connection failed, try to apply the following information to each issue. Issues No network cable found. IP auto setting failed. ◀ Solutions and Explanations • Check that your network cable is plugged in. • If it is connected, make sure that the router is turned on;...
  • Page 78 Issues Unable to connect to the network. Connected to your local network, but cannot connect to the Internet. Network setup complete, but cannot connect to the ◀ Internet. Solutions and Explanations • Check if your IP address is set correctly in • Contact your Internet Service Provider for more information.
  • Page 79: Setting The Wireless Network

    Security Key for your wireless network, you will have to enter the Pass Phrase during the setup process. When connecting Samsung Wireless LAN Adapter, the screen pop-up appears directly to set wireless network.
  • Page 80 Network Settings and enter the correct network name and Security key to English Samsung Wireless LAN Adapter connected. Press Start to configure your wireless network settings. If you want to connect to your wired network, plug in a network cable.
  • Page 81 5. If the Security screen pop-up appears, go to step 6. If you select the wireless router which does not have wireless security, go to step 7. 6. To set wireless security for the router, enter the Security key(Security or PIN). When you enter the Security key (Security or PIN), use ▲/▼/◄...
  • Page 82 ■ Wireless Network Setup (Manual) Use the Manual Network Setup when connecting your TV to a network that requires a Static IP address. Getting the Network Connection Values To get the Network connection values on most Windows computers, follow these steps: 1.
  • Page 83 How to set up manually To set up your TV’s cable network connection manually, follow these steps: 1. Follow Steps 1 through 7 in the “How to set up automatically” procedure. 2. Select the IP Settings 3. Set IP Mode 4.
  • Page 84 ■ Wireless Network Setup (WPS(PBC)) If your router has a WPS(PBC) button, follow these steps: 1. Go to Network Settings 2. Select Start. 3. The Network function searches for available wireless networks. When done, it displays a list of the available networks. 4.
  • Page 85 • No wireless router selected. Go to router. • Samsung Wireless LAN adapter is required to use a wireless network. • Make sure the TV is connected to a wireless IP sharer (Router). • Try the following to set your IP address automatically or set your IP address manually by selecting • Ensure DHCP server is enabled on router and unplug and re-plug-in the...
  • Page 86 Issues Unable to connect to wireless router. Unable to connect to the network. Connected to your local network, but cannot connect to the Internet. ◀ Network setup complete, but cannot connect to the Internet. Solutions and Explanations • Check that the router is turned on, and if it is on, try turning it off and on again.
  • Page 87 The internet connection may fail because of a firewall problem. If this is the case, contact your Internet service provider. If you cannot connect to the Internet even after you have followed the procedures of your Internet service provider, please contact Samsung Electronics. English...
  • Page 88: Managing The Network Connected Devices

    Network Set to connect the TV to wireless mobile devices. Using this function, you can connect wireless mobile devices with your TV directly without a wireless router. You can use this function when connecting the Samsung Wireless LAN ◀ Adapter.
  • Page 89 How to connect the device to your TV using Wi-Fi Direct function 1. Go to Wi-Fi Direct 2. Turn on the Wi-Fi Direct function on your device. Select the desired device, and then press the ENTERE button. ● PBC: Press the WPS(PBC) button on your device within 2 minutes. Your TV automatically acquires all the network setting values it needs and connects to your network.
  • Page 90: Allshare Settings

    AllShare Settings ■ MENUm → → → ENTERE Network AllShare Settings Set whether to allow a network connected device like a smartphone or tablet to share content or control TV using an application downloaded on your mobile device. For details on set up options, refer to the "Using the DLNA Functions". ◀...
  • Page 91 A keyboard appears on the screen and you can key in a name for your TV manually using your remote control. For example, if you want to change the name to Samsung TV, press each character using the ▲/▼/◄/► buttons, and then select Done.
  • Page 92: Executing Initial Setup

    ❑ Executing initial setup Setup ■ MENUm → System Configure the channels and the time when setting up the TV for the first time or when resetting the unit. For the detailed information about setting Setup, refer to “Initial Setup” in User Manual.
  • Page 93: Setting The Time

    ❑ Setting the Time Time ■ MENUm → System The current time will appear every time you press the INFO button. ● Clock: Setting the clock is for using various timer features of the TV. If you disconnect the power cord, you have to set the clock again. Clock Mode: Set up the current time manually or automatically.
  • Page 94 – Manual: Set the current time manually. Depending on the broadcast station and signal, the auto time set up may not be correct. In this case, set the time manually. Clock Set: Set the Available only when You can set the on the remote control.
  • Page 95: Using The Sleep Timer

    ❑ Using the Sleep Timer MENUm → System ● Sleep Timer t: Automatically shuts off the TV after a preset period of time. (30, 60, 90, 120, 150 and 180 minutes). To cancel ◀ → → Time Sleep Timer Sleep Timer, select Off.
  • Page 96: Setting The On / Off Timer

    ❑ Setting the On / Off Timer MENUm → System ● On Timer 1 / On Timer 2 / On Timer be made. You must set the clock first. – Setup: Select Manual to set at your convenience. If you select Manual, you can set up the day you want to activate the timer.
  • Page 97 – Source: Select automatically. to the TV) – Aerial (when the – Channel (when the – Music / Photo USB device containing music or photo files to be played when the TV is turned on automatically. NOTE ◀ ● If there is no music file on the USB device or the folder containing a music file is not selected, the timer function does not operate correctly.
  • Page 98 ● When there is only one photo file in the USB device, the slide show will not play. ● If a folder name is too long, the folder cannot be selected. ● Each USB you use is assigned its own folder. When using more than one of the same type of USB, make sure the folders assigned to each USB have different names.
  • Page 99 ● Off Timer 1 / Off Timer 2 / Off Timer 3: Three different off timer settings can be made. You must set the clock first. Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun Manual to set at your convenience. If you select Manual, you can set up the day you want to activate the timer.
  • Page 100: Locking Programme

    ❑ Locking Programme Security ■ MENUm → System The PIN input screen appears before the setup screen. Enter your 4-digit PIN. Change the PIN using the ● Channel Lock (Off / unauthorized users, such as children, from watching unsuitable programme. ◀...
  • Page 101 ● Programme Rating Lock users, such as children, from watching unsuitable programme with a user- defined 4-digit PIN code. If the selected channel is locked, the “\” symbol will be displayed. The items of ● Change PIN: Change your password required to set up the TV. ◀...
  • Page 102: Picture In Picture (Pip)

    ❑ Picture In Picture (PIP) ■ MENUm → System You can watch the TV tuner and one external video source simultaneously. (Picture-in-Picture) does not function in the same mode. NOTE ● For PIP sound, refer to the ◀ ● If you turn the TV off while watching in disappear.
  • Page 103 ● PIP settings LCD 420 does not support AV, Component mode ● PIP (Off / ● Channel: Select the channel for the sub-screen. ● Size (Õ / Ã): Select a size for the sub-picture. ◀ ● Position ● Sound Select (Main / Sub) in Main picture Component, HDMI...
  • Page 104: Economical Solutions

    ❑ Economical Solutions Eco Solution ■ MENUm → System ● Energy Saving (Off / Low / Medium / High / Picture Off) adjusts the brightness of the TV in order to reduce power consumption. If you select Picture any button except volume button to turn on the screen. ◀...
  • Page 105 ● Eco Sensor (Off / On) power savings; the picture settings will automatically adapt to the light in the room. If you adjust the will be set to Off. Sensor Min. Backlight is On, the minimum screen brightness can be adjusted manually. Eco Sensor darker or brighter) depending on the surrounding light intensity.
  • Page 106 ● No Signal Power Off (Off / 15 min / 30 min / 60 energy consumption, set how long you want the TV to remain on if it’s not receiving a signal. Disabled when the PC is in power saving mode. ●...
  • Page 107: Other Features

    ❑ Other Features Language ■ MENUm → System ● Menu Language: Set the menu language. ● Teletext Language teletext. English is the default in cases where the selected language is unavailable ◀ in the broadcast. ● Preferred Language (Primary Audio / Secondary Audio / Primary Subtitle / Secondary Subtitle / Primary Teletext / Secondary language, which will be the default language when a channel is selected.
  • Page 108 Subtitle ■ MENUm → System Use this menu to set the ● Subtitle (Off / ● Subtitle Mode (Normal / Hearing ● Language: Sets the subtitle language. Subtitle If the programme you are watching does not support the Impaired ◀ Impaired English is the default in cases where the selected language is unavailable in the broadcast.
  • Page 109 Digital Text (Disable / Enable) ■ (UK only) MENUm → System If the programme broadcasts with digital text, this feature is enabled. MHEG (Multimedia and Hypermedia Information Coding Experts Group) An International standard for data encoding systems used in multimedia and hypermedia.
  • Page 110 Auto Protection Time ■ for LCD, LED TV MENUm → → → ENTERE System Auto Protection Time ● Auto Protection Time (Off / 2 hours / 4 hours / 8 hours / 10 hours): If the screen remains idle with a still image for a certain period of time defined by the user, the screen saver is activated to prevent the formation of ghost images on the screen.
  • Page 111 Screen Burn Protection ■ MENUm → System To reduce the possibility of screen burn, this unit is equipped with screen burn prevention technology. The Time setting allows you to programme the time between movement of the picture in minutes. ● Pixel Shift (Off / on the PDP in horizontal or vertical direction to minimize after image on the screen.
  • Page 112 Pixel Shift and mode. This function is not available in the ● Auto Protection Time (Off / 10 min / 20 min / 40 min / 1 remains idle with a still image for a certain period of time defined by the user, the screen saver is activated to prevent the formation of ghost images on the screen.
  • Page 113 The after-image removal function has to be executed for a long time (approximately 1 hour) to effectively remove after-images on the screen. If the after-image is not removed after performing the function, repeat the function again. Press any key on the remote control to cancel this feature. ●...
  • Page 114 General ■ MENUm → System ● Game Mode (Off / PlayStation™ or Xbox™, you can enjoy a more realistic gaming experience by selecting game mode. NOTE ● Precautions and limitations for game mode – To disconnect the game console and connect another external ◀...
  • Page 115 On: is set to Standard On): Lock or unlock all the keys on the panel. On): Display Samsung logo when the TV is turned on. English Game Mode to On. Sound Mode is set to...
  • Page 116 DivX® Video On Demand ■ MENUm → System Shows the registration code authorized for the TV. If you connect to the DivX web site and register with 10-digit registration code, you can download the VOD activation file. Once you play it using Videos, the registration is completed. For more information on DivX®...
  • Page 117: Common Interface

    Common Interface ■ MENUm → System ● Menu: This enables the user to select from the CAM-provided menu. Select the CI Menu based on the menu PC Card. ● Application Info: View information on the CAM inserted into the CI slot and on the “CI or CI+ CARD”...
  • Page 118: Support Menu

    ❑ Support Menu e-Manual ■ MENUm → Support You can read the introduction and instructions about the TV features stored in your TV. For the detailed information about e-Manual Screen, refer to “How to use the e-Manual” in User Manual. ◀...
  • Page 119: Self Diagnosis

    Self Diagnosis ■ MENUm → Support Self Diagnosis of the TV. ● Picture Test (Yes / ● Sound Test (Yes / problems. If you hear no sound from the TV’s speakers, before performing the ◀ sound test, make sure Sound menu.
  • Page 120 The PIN input screen appears before the setup screen. Enter your 4-digit PIN. Change the PIN using the ● Troubleshooting: If the TV seems to have a problem, refer to this description. If none of these troubleshooting tips apply, contact the Samsung customer service centre. ◀ Change PIN English option.
  • Page 121: Software Upgrade

    Installing the Latest Version ● USB: Insert a USB drive containing the firmware upgrade file, downloaded from “www.samsung.com” into the TV. Please be careful not to disconnect the ◀ power or remove the USB drive until upgrades are complete. The TV will be turned off and on automatically after completing the firmware upgrade.
  • Page 122 ● By Online for PDP 490 series First, configure your network. For detailed procedures on using the Network Setup, refer to the If the internet connection doesn’t operate properly, the connection may be broken. Please retry downloading. If the problem persists, download by USB and upgrade.
  • Page 123 ● Channel: Upgrade the software using the broadcasting signal. If the function is selected during the software transmission period, software will be automatically searched and downloaded. The time required to download the software is determined by the signal status. ● Alternative Software: Replace the current software with the alternative.
  • Page 124: Contact Samsung

    Contact Samsung ■ MENUm → → → ENTERE Support Contact Samsung View this information when your TV does not work properly or when you want to upgrade the software. You can find information regarding our call centres, and how to download products and software.
  • Page 125 Contents Home ■ MENUm → → → ENTERE Support Contents Home You can enjoy useful and various contents. ◀ ▶ English...
  • Page 126: Using The 3D Function

    MENUm → This exciting new feature enables you to view 3D content. To fully enjoy this feature, you must purchase a pair of Samsung 3D Active Glasses to view 3D video. Samsung 3D Active Glasses are sold separately. For more detailed purchasing information, contact the retailer where you purchased this TV.
  • Page 127 Viewing TV using the 3D function IMPORTANT HEALTH AND SAFETY INFORMATION FOR 3D PICTURES. Read and understand the following safety information before using the TV’s function. WARNING ● Some viewers may experience discomfort while viewing 3D TV such as dizziness, nausea and headaches. If you experience any such symptom, stop viewing 3D TV, remove 3D Active Glasses and rest.
  • Page 128 ● A responsible adult should frequently check on children who are using the 3D function. If there are any reports of tired eyes, headaches, dizziness, or nausea, have the child stop viewing 3D TV and rest. ● Do not use the 3D Active Glasses for other purposes (such as general eyeglasses, sunglasses, protective goggles, etc.) ●...
  • Page 129 ● Mode: Select the 3D input format. If you want to feel the 3D effect fully, please wear the 3D Active Glasses first, and then select 3D Mode from the list below that provides the best 3D viewing experience. When watching 3D images, turn on 3D Active Glasses. 3D Mode 2D →...
  • Page 130 Some file format may not be supported the "2D → 3D". When you watch 3D images under flickering lighting such as a fluorescent lamp (50Hz ~ 60Hz ) or a 3 wavelength lamp, you may notice some screen flickering. If this occurs, dim or turn off the light. ●...
  • Page 131 Support resolution (16:9 only) ● HDMI Source Frame Packing ◀ Resolution 1280 x 720p 50 / 59.94 / 60 Hz 1920 x 1080i 50 / 59.94 / 60 Hz 1920 x 1080p 23.98 / 24 / 25 / 29.97 / 30 / 50 / 59.94 / 60 Hz 50 / 59.94 / 60 Hz 1280 x 720p 50 / 59.94 / 60 Hz...
  • Page 132: Allshare Play

    ● Components & DTV Source Components ◀ ● Videos / Photos (In Refer to "Supported Subtitle and AllShare Play file formats" in the Other Information section. Resolution 50 / 59.94 / 60 Hz 1280 x 720p 50 / 59.94 / 60 Hz 1920 x 1080i 23.98 / 24 / 25 / 29.97 / 30 / 50 / 59.94 / 60 Hz 1920 x 1080p...
  • Page 133 How to watch the 3D image ● Method 1 Some 3D modes may not be available depending on the format of the image source. To watch in 3D, wear 3D Active Glasses and press the power button on the glasses. Press the MENU button, use the ▲...
  • Page 134 Use the ▲ or ▼ button to select ENTERE button. Using the ◄ or ► buttons, select the view. ● Method 2 Press the W button. And then you can view the If you want to change 3D options (such as MENU button, and then select Picture.
  • Page 135 ● is not supported in ◀ ● 3D Active Glasses from Samsung’s previous product (IR type) or other manufacturers not be supported. ● When the TV is initially powered on, may take some time until the 3D display is optimized.
  • Page 136 ● The 3D Active Glasses may not work properly if there is any other 3D product or electronic devices turned on near the glasses or TV. If there is a problem, keep other electronic devices as far away as possible from the 3D Active Glasses.
  • Page 137: Using The Media Contents

    ❑ Using the Media Contents Enjoy photos, music and movie files saved on a USB Mass Storage Class (MSC) device. 1. Press the CONTENT button to select Play Only for PDP 490 series 2. Press ▲/▼ button to select desired menu (Videos, Photos, Music), then press the ENTERE button.
  • Page 138: Connecting A Usb Device

    ❑ Connecting a USB Device 1. Turn on your TV. 2. Connect a USB device containing photo, music and movie files to the USB port on the side of the TV. 3. When USB is connected to the TV, popup window appears. You can select Videos, Photos It might not work properly with unlicenced multimedia files.
  • Page 139 Devices should be connected directly to the TV’s USB port. ● Before connecting your device to the TV, please back up your files to prevent them from damage or loss of data. SAMSUNG is not responsible for any data file damage or data loss. ●...
  • Page 140 ● For unsupported or corrupted files, the “Not Supported File Format” message is displayed. ● MP3 files with DRM that have been downloaded from a non-free site cannot be played. Digital Rights Management (DRM) is a technology that supports the creation, distribution and management of the content in an integrated and comprehensive way, including the protection of the rights and interests of the content providers, the prevention of the illegal copying of contents, as well as managing billings and settlements.
  • Page 141 ● If a USB extension cable is used, the USB device may not be recognized or the files on the device may not be read. ● If a USB device connected to the TV is not recognized, the list of files on the device is corrupted or a file in the list is not played, connect the USB device to the PC, format the device and check the connection.
  • Page 142 Disconnecting a USB Device ● Method 1: Using the SOURCE button. Press the SOURCE button. Select a desired USB device, and then press the TOOLS button. The Tools menu appears. Select Safely Remove USB USB device is disconnected. You can remove a USB device from the TV. ◀...
  • Page 143 ● Method 2: Using the screen. Go to Media Play / AllShare Play Select any category, and then press the ENTERE button. Select a desired USB device, and then press the TOOLS button. The menu appears. Tools Select Safely Remove USB USB device is disconnected.
  • Page 144: Connecting To The Pc Through Network

    You can play pictures, music and videos saved on your PC through a network connection in the If you want to use you should download “AllShare PC Software” and users manual from “www. samsung.com”. 1. For more information on how to configure your network, refer to ‘Network ◀ Connection’.
  • Page 145 2. Using a LAN cable, connect between the external modem and the PC onto which the AllShare PC Software programme will be installed. – You can connect the TV to the PC directly without connecting it through a Sharer (Router). Functions that are not supported when connecting to a PC through a network: ●...
  • Page 146 When you use to functions of the provided server: ● The sorting method may vary. ● The � (REW), µ (FF) or � (Pause) buttons may not work depending on the content information. If you experience any file stuttering issue while playing a video over a wireless network, we recommend using a wired network.
  • Page 147: Screen Display

    ❑ Screen Display Move to the desired file using the ◄/►/▲/▼ buttons and then press the ENTERE or � (Play) button. The screen may differ depending on the way to enter the screen. Information: You can ascertain the selected device name, contents mode, folder/file name, page.
  • Page 148 Videos ■ Playing Video 1. Press the ◄/►/▲/▼ button to select the desired video in the file list. 2. Press the ENTERE button or � (Play) button. – The selected file name is displayed on the top with its playing time. –...
  • Page 149 ● Supported Subtitle Formats – External Name MPEG-4 timed text SAMI SubRip SubViewer Micro DVD SubStation Alpha Advanced SubStation Alpha ◀ Powerdivx – Internal Name Xsub SubStation Alpha Advanced SubStation Alpha SubRip MPEG-4 Timed text File extension .ttxt .smi .srt .sub .sub or .txt .ssa...
  • Page 150: Supported Video Formats

    ● Supported Video Formats File Container Extention *.avi *.mkv *.asf *.wmv *.mp4 *.3gp *.vro *.mpg *.mpeg ◀ *.ts *.tp *.trp *.m2ts *.mts *.divx Video Codec Resolution DivX 3.11/4.x/5.x/6.1 1920 x 1080 MPEG4 SP/ASP H.264 BP/MP/HP Motion JPEG 640 x 480 Window Media Video v9 1920 x 1080 MPEG2...
  • Page 151 Other Restrictions ● Video content will not play, or not play correctly, if there is an error in the content or the container. ● Sound or video may not work if the contents have a standard bit rate/frame rate above the compatible Frame/sec listed in the table. ●...
  • Page 152 Video decoder ● Supports up to H.264, Level 4.1 ● H.264 FMO / ASO / RS, VC1 SP / MP / AP L4 and AVCHD are not supported. ● GMC is not supported. ◀ Audio decoder ● WMA supports up to 10 Pro 5.1 channel and M2 profile.
  • Page 153 Photos ■ Viewing a Photo (or Slide Show) 1. Press the ◄/►/▲/▼ button to select the desired photo in the file list. 2. Press the ENTERE button. During the slide show, all files in the file list will be displayed in order. When you press the �...
  • Page 154 ● Supported Photo Formats File Extension ◀ *.jpg *.bmp *.mpo English Type Resolution JPEG 15360 X 8640 1920 X 1080 15360 X 8640 ▶...
  • Page 155 Music ■ Playing Music 1. Press the ◄/►/▲/▼ button to select the desired Music in the file list. 2. Press the ENTERE button or � (Play) button. – You can use � (REW) and µ (FF) buttons during playback. Only displays the files with supported music file extension. Other file extensions are not displayed, even if they are saved on the same USB device.
  • Page 156 Using the playback menu – Press the ◄/► button to select the desired menu. ● Play / � button on the remote. ● Repeat Mode (Off / One Song / repeatedly. ● Shuffle Mode (Off / ● Sound Mode (Standard / Music / Movie / Clear Voice / You can adjust the sound setting.
  • Page 157 ● Supported Music Formats File Extension *.mp3 *.m4a *.mpa *.aac *.3ga *.flac *.ogg *.wma ◀ Type Codec MPEG MPEG1 Audio Layer 3 MPEG4 FLAC FLAC Vorbis English Remark • Seek is not supported. Supports up to 2ch. • Supports up to 2ch. • WMA supports up to 10 Pro 5.1 channel and M2 profile.
  • Page 158: Media Contents - Additional Functions

    ❑ Media Contents - Additional Functions Playing the selected Videos/Music/Photos files 1. Press the TOOLS button at each main screen and select 2. Select the desired files. The check box appears to the left of the selected files. 3. Press the ► button to select Play. You can select or deselect all files pressing the ◀...
  • Page 159 Videos/Music/Photos Play Option menu During playing a file, press the TOOLS button. Category Title Search Time Search Repeat Mode ◀ Picture Size Picture Mode Sound Mode Operation You can move the other file directly. You can search the video using ◄ and ►...
  • Page 160 Category Audio Language Subtitle Subtitle Settings Start Slide Show / Stop Slide Show ◀ Slide Show Speed Background Music On / Background Music Off Operation You can change the audio language if the video has more than one language. You can set subtitles on/off. You can play the video with subtitles.
  • Page 161 Category Background Music Setting Zoom Rotate Edit playlist Play selection ◀ Information Operation You can select background music when watching a slide show. You can zoom into images in full screen mode. You can rotate images in full screen mode. You can edit the play list when playing the desired music.
  • Page 162: Using The Dlna Functions

    For more information, visit “www.samsung.com” or contact the Samsung call ◀ centre. Mobile devices may need additional software installation. For details, refer to each device’s user’s guide. If your Samsung TV connects to a non-Samsung DLNA server, a compatibility issue may occur during video playback. “Network Settings” instructions.
  • Page 163 By connecting your Samsung TV to a network via AllShare™, you can use Samsung’s original functions as follows: – Playback of various video formats (DivX, MP4, 3GPP, AVI, ASF, MKV, etc.) – Video thumbnail feature – Bookmark function (to resume video playback) –...
  • Page 164 Playing the media contents saved on the devices 1. Connect the mobile phone or other devices which support function, and then play the media contents of each device. The popup screen appears on the bottom of your TV. 2. Select the Allow devices can be playing on your TV.
  • Page 165 Using the AllShare Play connected to DLNA function. 1. Press the CONTENT button to select 2. Press ▲/▼ button to select desired menu (Videos, Photos, Music), then press the ENTERE button. 3. When the DLNA device is selected, press the ENTERE button again. 4.
  • Page 166 NOTE ● Contents may not be played on your TV depending on their resolution and format. ● The ENTERE and ◄/► buttons may not work depending on the type of media content. ● Using the mobile device, you can control the media playing. For details, refer to each mobile’s user’s guide.
  • Page 167 Using the AllShare Settings function MENUm → Network Shows a list of mobile phones or connected devices which have been set up with this TV for using the AllShare Settings DMC. ● Allow / Deny: Allows/Blocks the devices. ● Delete: Deletes the devices from the list. ◀...
  • Page 168: Teletext Feature

    ❑ Teletext Feature The index page of the Teletext service gives you information on how to use the service. For Teletext information to be displayed correctly, channel reception must be stable. Otherwise, information may be missing or some pages may not be displayed.
  • Page 169 ● 1 (sub-page): Displays the available sub-page. ● 8 (store): Stores the Teletext pages. ● 6 (index): Displays the index (contents) page at any time while you are viewing Teletext. ● 4 (size): Displays the teletext on the upper half of the screen in double-size. To move the text to the lower half of the screen, press it again.
  • Page 170 ● 5 (reveal): Displays the hidden text (answers to quiz games, for example). To display the normal screen, press it again. ● 7 (cancel): Shrinks the Teletext display to overlap with the current broadcast. ● Colour buttons (red, green, yellow, blue): If the FASTEXT system is used by the broadcasting company, the different topics on a Teletext page are colour- coded and can be selected by pressing the coloured buttons.
  • Page 171 The Teletext pages are organized according to six categories: Part ◀ Contents Selected page number. Broadcasting channel identity. Current page number or search indications. Date and time. Text. Status information. FASTEXT information. English ▶...
  • Page 172: Anti-Theft Kensington Lock

    ❑ Anti-theft Kensington Lock The Kensington Lock is not supplied by Samsung. It is a device used to physically fix the system when using it in a public place. The appearance and locking method may differ from the illustration depending on the manufacturer. Refer to the manual provided with the Kensington Lock for additional information on proper use.
  • Page 173 2. Slide the end of the cable with the lock attached through the looped end of the Kensington lock cable. 3. Insert the locking device into the Kensington slot on the product. 4. Lock the lock. These are general instructions. For exact instructions, see the User manual supplied with the locking device.
  • Page 174: Connections Common Interface Slot

    ❑ Connections Common Interface Slot To watch paid channels, the “CI or CI+ CARD” must be inserted. ● If you do not insert the “CI or CI+ CARD”, some channels will display the message “Scrambled Signal”. ● The pairing information containing a telephone number, the “CI or CI+ CARD”...
  • Page 175 NOTE ● You must obtain a “CI or CI+ CARD” from a local cable service provider. ● When removing the “CI or CI+ CARD”, carefully pull it out with your hands since dropping the “CI or CI+ CARD” may cause damage to it. ●...
  • Page 176: Troubleshooting

    ❑ Troubleshooting If you have any questions about the TV, first refer to this list. If none of these troubleshooting tips apply, please visit “www.samsung.com”, then click on Support. Issues Picture Quality ◀ Solutions and Explanations First of all, please perform the Picture Test properly displaying test image.
  • Page 177 Issues The TV image does not look as good as it did in the store. ◀ Solutions and Explanations ● If you have an analogue cable/set top box, upgrade to a digital set top box. Use HDMI or Component cables to deliver HD (high definition) picture quality.
  • Page 178 Issues The picture is distorted: macroblock error, small block, dots, pixelization Colour is wrong or missing. ◀ Solutions and Explanations ● Compression of video contents may cause picture distortion especially in fast moving pictures such as sports and action movies. ●...
  • Page 179 Issues There is poor colour or brightness. There is a dotted line on the edge of the screen. The picture is black and ◀ white. Solutions and Explanations ● Adjust the Picture options in the TV menu. (go to Colour / Brightness / Sharpness) ●...
  • Page 180 Issues When changing channels, the picture freezes or is distorted or delayed. Sound Quality There is no sound or ◀ the sound is too low at maximum volume. Solutions and Explanations ● If connected with a cable box, please try to reset the cable box. Reconnect the AC cord and wait until the cable box reboots.
  • Page 181 Issues The picture is good but there is no sound. ◀ Solutions and Explanations ● Set the Speaker Select option to menu. for LED, PDP TV ● If you are using an external device, make sure the audio cables are connected to the correct audio input jacks on the TV.
  • Page 182 Issues The speakers are making an inappropriate noise. No Picture, No Video The TV will not turn on. ◀ Solutions and Explanations ● Check the cable connections. Make sure a video cable is not connected to an audio input. ● For aerial or cable connections, check the signal strength. Low signal level may cause sound distortion.
  • Page 183 Issues The TV turns off automatically. ◀ Solutions and Explanations ● Ensure the Sleep Timer is set to ● If your PC is connected to the TV, check your PC power settings. ● Make sure the AC power cord is plugged in securely to the wall outlet and the TV.
  • Page 184 Issues There is no picture/ video. ◀ Solutions and Explanations ● Check cable connections (remove and reconnect all cables connected to the TV and external devices). ● Set your external device’s (Cable/Set top Box, DVD, Blu-ray etc) video outputs to match the connections to the TV input. For example, if an external device’s output is HDMI, it should be connected to an HDMI input on the TV.
  • Page 185 Issues RF(Cable/Aerial) Connection The TV is not receiving all channels. The picture is distorted: macro block error small block, dots, pixelization ◀ Solutions and Explanations ● Make sure the Aerial cable is connected securely. ● Please try Setup (Initial setup) to add available channels to the channel list.
  • Page 186 Issues Network Connection Software Upgrade over the network fails. Others The picture will not display in full screen. ◀ Solutions and Explanations for PDP 490 series ● Try Network Settings ● If you have latest SW version, SW upgrade will not proceed. ●...
  • Page 187 Issues Plasma TV is making humming noise. for PDP TV ◀ Image Retention (Burn In) Issue. for PDP TV Solutions and Explanations ● Plasma TVs typically make a soft humming sound. This is normal. It’s caused by the electrical charges that are used to create the images on the screen.
  • Page 188 ● Try pointing the remote directly at the TV from 5~6 feet away. ● Programme the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set top box user manual for the SAMSUNG TV code. ● Check the supported resolution of the TV, and adjust the external device’s output resolution accordingly.
  • Page 189 Issues There is a plastic smell from the TV. The TV Signal Information unavailable in the Self Test menu. Diagnosis TV is tilted to the right or left side. There are difficulties assembling the stand ◀ base. Solutions and Explanations ●...
  • Page 190 Issues Channel menu is grey out (unavailable). Your settings are lost after 30 minutes or every time the TV is turned off. You have intermittent loss of audio or video. ◀ Solutions and Explanations ● The Channel menu is only available when the TV source is selected. ●...
  • Page 191 Issues You see small particles when you look closely at the edge of the frame of the TV. menu is not available. You turned the TV off 45 minutes ago, and it turned on again. The message ◀ “Scrambled Signal” or “Weak or No Signal”...
  • Page 192 Issues There are recurrent picture/sound issues. A reaction may occur between the rubber cushion pads on the base stand and the top finish of some furniture. The message “This file may not be playable properly.” appears. ◀ Solutions and Explanations ●...
  • Page 193: Licence

    ❑ Licence TheaterSound, SRS and TheaterSound technology is incorporated under license from SRS Labs, Inc. SRS TheaterSound™ provides the most immersive surround sound experience from the TVs built-in speakers, while maintaining steady volume and delivering rich bass and clear dialog. Manufactured under license from Dolby Laboratories.
  • Page 194 The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. DivX Certified® to play DivX® video up to HD 1080p, including premium content. ABOUT DIVX VIDEO: DivX®...

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