Table of Contents
Advertisement
The Problem
The TV image does not
look as good as it did
in the store.
The picture is distorted.
The colour is wrong or
missing.
The colour is poor or
the picture is not bright
enough.
There is a dotted line
on the edge of the
screen.
The picture is black
and white.
The colour is wrong or
missing.
Store displays are all tuned to digital, HD (high definition) channels.
If you have an analogue cable/set top box, upgrade to a digital set top box. Use
HDMI or Component cables to deliver HD (high definition) picture quality.
Many HD channels are upscaled from SD (Standard Definition) content. Look for a
channel that is broadcasting true HD content.
● Cable/Satellite Subscribers: Try HD channels from the channel lineup.
● Terrestrial/Cable Aerial Connection: Try HD channels after running the Auto
Tuning function.
Adjust the cable/satellite box's video output resolution to 1080i or 720p.
The compression of video content may cause picture distortions, especially in fast
moving pictures from sports programmes and action movies.
A weak or bad quality signal can cause picture distortions. This is not an issue
with the TV.
Mobile phones used close to the TV (within 1 m) may cause noise in analogue and
digital channels.
If you're using a Component connection, make sure that the Component cables are
connected to the correct jacks. Incorrect or loose connections may cause colour
problems or a blank screen.
Picture
Go to the
menu and then adjust the
Colour
and
settings.
Energy Saving (System
See if
Try resetting the picture.
Picture Size
If the
has been set to
Change the cable/satellite box resolution.
Make sure to properly connect any external device to the TV properly.
If you are using a Component connection, make sure that the Component cables
are connected to the correct jacks. Incorrect or loose connections may cause
colour problems or a blank screen.
Try this!
Picture
Eco Sensor
Energy
>
>
Reset
Picture)
(Picture
>
Screen
Fit, change the setting to 16:9.
Mode, Brightness, Sharpness,
Saving) has been enabled.
Advertisement
Table of Contents
Troubleshooting
