Table of Contents

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MX390 series
Online Manual
Read Me First
Useful Functions Available on the Machine
Overview of the Machine
English

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Table of Contents
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Summary of Contents for Canon PIXMA MX394

  • Page 1 MX390 series Online Manual Read Me First Useful Functions Available on the Machine Overview of the Machine English...
  • Page 2: Read Me First

    "this guide"), in whole or in part, is prohibited. • In principle, Canon shall change or delete the contents of this guide without prior notice to customers. In addition, Canon may suspend or stop the disclosure of this guide due to unavoidable reasons. Canon shall not be liable for any damage suffered by customers as a result of changes in or deletion of information in this guide, or suspension/ stoppage of disclosure of this guide.
  • Page 3: Symbols Used In This Document

    Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.
  • Page 4: Trademarks And Licenses

    • Photo Rag is a trademark of Hahnemühle FineArt GmbH. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • All other company names and products mentioned herein may be trademarks or registered trademarks of their respective companies.
  • Page 5: Search Tips

    Search Tips You can search for target pages by entering keywords in the search window. Important When performing a search by entering the product's model name, enter only the first two digits of the number in the model name. Example: When searching for MX45n (where "n" is a number) Enter "MX45"...
  • Page 6 Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage" in the search window and perform a search • Searching for Reference Pages You can search for reference pages described in this guide by entering your product's model name and a page title. You can find reference pages more easily by entering the function name as well.
  • Page 7: Window Used In Operation Explanation

    Window Used in Operation Explanation In this guide, most of the operations are described based on the windows displayed when Windows 7 operating system Home Premium (called Windows 7 below) is used.
  • Page 8: Overview Of The Machine

    Overview of the Machine Main Components and Basic Operations Main Components About the Power Supply of the Machine LCD and Operation Panel Entering Numbers, Letters, and Symbols Loading Paper / Originals Loading Paper Loading Originals Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status Maintenance When Printing Becomes Faint or Colors Are Incorrect...
  • Page 9: Maintenance

    Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine...
  • Page 10: Changing The Machine Settings

    Changing the Machine Settings Changing Machine Settings from Your Computer Changing the Machine Settings on the LCD...
  • Page 11: Changing Machine Settings From Your Computer

    Changing Machine Settings from Your Computer Changing the Print Options Registering a Frequently Used Printing Profile Setting the Ink Cartridge to be Used Managing the Machine Power Reducing the Machine Noise Changing the Machine Operation Mode...
  • Page 12: Changing The Machine Settings On The Lcd

    Changing the Machine Settings on the LCD Changing the Machine Settings on the LCD Fax settings Print settings Dev. user settings Reset setting About Quiet setting...
  • Page 13: Useful Functions Available On The Machine

    Useful Functions Available on the Machine The following useful functions are available on the machine. Enjoy even more pleasant photography experience by utilizing various functions. Print Photos Easily Download Content Materials Upload Scanned Images to the Web Print Photos Easily Using an Application •...
  • Page 14: Download A Variety Of Content Materials

    PREMIUM Contents can be downloaded easily via My Image Garden. Downloaded PREMIUM Contents can be printed directly with My Image Garden. To print downloaded PREMIUM Contents, make sure that genuine Canon ink tanks/ink cartridges are installed for all colors on a supported printer.
  • Page 16: Online Storage Integration Function

    Online Storage Integration Function The machine can integrate with online storage services such as Evernote. Integration with Online Notetaking Service "Evernote" If an Evernote client application is installed on your computer, you can import scanned images into the application and upload them to the Evernote server.
  • Page 17 Overview of the Machine Main Components and Basic Operations Main Components About the Power Supply of the Machine LCD and Operation Panel Entering Numbers, Letters, and Symbols Loading Paper / Originals Loading Paper Loading Originals Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status Maintenance When Printing Becomes Faint or Colors Are Incorrect...
  • Page 18: Main Components And Basic Operations

    Main Components and Basic Operations Main Components About the Power Supply of the Machine LCD and Operation Panel Entering Numbers, Letters, and Symbols...
  • Page 19: Main Components

    Main Components Front View Rear View Inside View Operation Panel...
  • Page 20: Front View

    Front View operation panel Use to change the settings of the machine or to operate it. Operation Panel ADF (Auto Document Feeder) Load a document to copy, scan, or fax. The documents loaded in the document tray are scanned automatically one sheet at a time.
  • Page 21 Extend to load paper in the front tray. (13) output tray extension Open to support ejected paper. (14) paper output support Extend to support ejected paper. (15) paper output tray Printed paper is ejected. (16) platen glass Load an original to copy, scan, or fax.
  • Page 22: Rear View

    Rear View transport unit Open to remove jammed paper. power cord connector Plug in the supplied power cord. telephone line jack Connect the telephone line. external device jack Connect an external device such as telephone or answering machine. USB port Plug in the USB cable to connect the machine with a computer.
  • Page 23: Inside View

    Inside View ink cartridge lock lever Locks the FINE cartridge into place. FINE cartridge (ink cartridges) A replaceable cartridge that integrates print head and ink tank. FINE cartridge holder Install the FINE cartridge. The color FINE cartridge should be installed into the left slot and the black FINE cartridge should be installed into the right slot.
  • Page 24: Operation Panel

    Operation Panel * All lamps on the operation panel are shown lit in the illustration below for explanatory purposes. ON button (POWER lamp) Turns the power on or off. Lights or flashes green to indicate the power status. Before turning on the power, make sure that the document cover is closed.
  • Page 25 Changing the Machine Settings on the LCD (15) SCAN button Switches the machine to the scan mode. The Scan standby screen is displayed, which lets you start scanning by pressing the Color or Black button. (16) FAX Memory lamp Lights when there are received or unsent documents stored in the machine's memory. (17) Menu button Displays the Copy menu, FAX menu, or Scan menu screen.
  • Page 26: About The Power Supply Of The Machine

    About the Power Supply of the Machine Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord...
  • Page 27: Confirming That The Power Is On

    Confirming that the Power Is On The POWER lamp is lit green when the machine is turned on. Even if the LCD is off, if the POWER lamp is lit, the machine is on. Note It may take a while for the machine to start printing immediately after you turn on the machine. The LCD will turn off if the machine is not operated for about 5 minutes.
  • Page 28: Turning Off The Machine

    Turning the Machine On and Off Turning on the machine Press the ON button to turn on the machine. The POWER lamp flashes and then remains lit green. Confirming that the Power Is On Note It may take a while for the machine to start printing immediately after you turn on the machine. If the Alarm lamp lights up or flashes orange and an error message is displayed on the LCD, see A Message Is Displayed.
  • Page 29 Note The machine cannot send or receive faxes when the power is turned off. The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory.
  • Page 30: Notice For The Power Plug/Power Cord

    Notice for the Power Plug/Power Cord Check the power plug/power cord once a month to confirm that it does not have anything unusual described below. The power plug/power cord is hot. The power plug/power cord is rusty. The power plug/power cord is bent. The power plug/power cord is worn.
  • Page 31: Notice For Unplugging The Power Cord

    Notice for Unplugging the Power Cord To unplug the power cord, follow the procedure below. Important When you unplug the power cord, press the ON button, then confirm that the POWER lamp is off. Unplugging the power cord before the POWER lamp is turned off may cause drying or clogging of the print head and print quality may be reduced.
  • Page 32: Lcd And Operation Panel

    LCD and Operation Panel You can use the machine to make copies, send/receive faxes, or scan originals without a computer. You can also make good use of the various functions of the machine with menus and setting items displayed on the LCD. The copy, scan, fax, or setup mode can be selected.
  • Page 33: Entering Numbers, Letters, And Symbols

    Entering Numbers, Letters, and Symbols The machine allows you to enter characters using the Numeric buttons when entering information, such as unit name, a recipient's name for memory dial, etc. Switching the Input Mode The machine has three input modes: lowercase mode, uppercase mode, and numeric mode. You can use the Numeric buttons to enter characters in each input mode.
  • Page 34 tuvüúùû TUVÜÚÙÛ wxyzý WXYZÝ - . SP # ! " , ; : ^ ` _ = / ' ? $ @ % & + ( ) [ ] { } < > Switch the input mode. *1 "SP" indicates a space.
  • Page 35: Loading Paper / Originals

    Loading Paper / Originals Loading Paper Loading Originals...
  • Page 36: Loading Paper

    Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area...
  • Page 37: Loading Plain Paper / Photo Paper

    If you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) to perform trial print, it can cause paper jams. Note We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Media Types You Can Use.
  • Page 38 Slide the right paper guide to align the paper guides with both sides of the paper stack. Do not slide the paper guides too hard against the paper. The paper may not be fed properly. Important Always load paper in the portrait orientation (B). Loading paper in the landscape orientation can cause paper jams.
  • Page 39 Open the output tray extension. Open the paper output tray. Open the paper output tray gently, and extend the paper output support. Important Be sure to open the paper output tray when printing. If not open, the machine cannot start printing. Note After loading paper Select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver.
  • Page 40: Loading Envelopes

    Loading Envelopes You can load European DL and US #10 envelopes. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important Printing of envelopes from the operation panel is not supported. Do not use the following envelopes.
  • Page 41 Load the envelopes in the center of the front tray WITH THE ADDRESS SIDE FACING DOWN. The folded flap of the envelope will be faced up on the left side. Rear side Address side Push the envelopes all the way to the back of the front tray. Up to 5 envelopes can be loaded at once.
  • Page 42 Open the paper output tray. Open the paper output tray gently, and extend the paper output support. Important Be sure to open the paper output tray when printing. If not open, the machine cannot start printing. Note After loading envelopes Select the size and type of the loaded envelopes on the print settings screen of the printer driver.
  • Page 43: Media Types You Can Use

    Choose paper suitable for printing, for the best print results. Canon provides you various types of paper to enhance the fun of printing, such as stickers as well as papers for photo or document. We recommend the use of Canon genuine paper for printing your important photos.
  • Page 44: Paper Weight

    17 to 28 lb (64 to 105 g /m ) (except for Canon genuine paper) Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the machine. Notes on Storing Paper Take out only the necessary number of paper from the package, just before printing.
  • Page 45: Paper Load Limit

    Plain Paper (including recycled paper) Envelopes 5 envelopes Canon Genuine Papers Note We recommend that you remove the previously printed sheet from the paper output tray before continuously printing to avoid blurs and discoloration (except for High Resolution Paper <HR-101N>).
  • Page 46: Media Type Settings On The Operation Panel

    Media Type Settings on the Operation Panel Commercially Available Papers Media Name Settings in Media type Plain Paper (including recycled paper) Plain paper Canon Genuine Papers Paper for printing photos: Media Name <Model No.> Settings in Media type Photo Paper Pro Platinum <PT-101> Pro Platinum Glossy Photo Paper "Everyday Use"...
  • Page 47: Media Types You Cannot Use

    Paper that is too thin (weighing less than 17 lb (64 g /m Paper that is too thick (weighing more than 28 lb (105 g /m ), except for Canon genuine paper) Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper...
  • Page 48: Printing Area

    Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes...
  • Page 49 To ensure the best print quality, the machine allows a margin along each edge of media. The actual printable area will be the area inside these margins. Recommended printing area : Canon recommends that you print within this area. Printable area : The area where it is possible to print.
  • Page 50: Other Sizes Than Letter, Legal, Envelopes

    Other Sizes than Letter, Legal, Envelopes Size Printable Area (width x height) 5.56 x 7.95 inches (141.2 x 202.0 mm) 8.00 x 11.38 inches (203.2 x 289.0 mm) 6.90 x 9.80 inches (175.2 x 249.0 mm) 4" x 6" (10 x 15 cm) 3.73 x 5.69 inches (94.8 x 144.4 mm) 5"...
  • Page 51: Letter, Legal

    Letter, Legal Size Printable Area (width x height) Letter 8.00 x 10.69 inches (203.2 x 271.4 mm) Legal 8.00 x 13.69 inches (203.2 x 347.6 mm) Recommended printing area 1.28 inches (32.5 mm) 1.32 inches (33.5 mm) Printable area 0.12 inches (3.0 mm) 0.20 inches (5.0 mm) 0.25 inches (6.4 mm) 0.25 inches (6.3 mm)
  • Page 52 Envelopes Size Recommended Printing Area (width x height) European DL 3.88 x 7.06 inches (98.8 x 179.5 mm) US Comm. Env. #10 3.68 x 7.90 inches (93.5 x 200.8 mm) Recommended printing area 0.31 inches (8.0 mm) 1.28 inches (32.5 mm) 0.22 inches (5.6 mm) 0.22 inches (5.6 mm)
  • Page 53: Loading Originals

    Loading Originals Position to Load Originals Loading Originals on the Platen Glass Loading Documents in the ADF (Auto Document Feeder) How to Load Originals for Each Function Originals You Can Load...
  • Page 54: Position To Load Originals

    Position to Load Originals The machine has two positions to load originals: platen glass and ADF (Auto Document Feeder). Select the position to load the original according to the size, type, or usage. Originals You Can Load Loading Documents, Photos, or Book on the platen glass Loading Two or More Sheets of Document of the Same Size and Thickness in the You can also load a sheet of document in the ADF.
  • Page 55: Loading Originals On The Platen Glass

    Loading Originals on the Platen Glass You can load originals to copy, fax, or scan on the platen glass. Load an original on the platen glass. Open the document cover. Important When opening or closing the document cover, do not touch the buttons and LCD on the operation panel. Doing so may result in an unexpected operation.
  • Page 56: Loading Documents In The Adf (Auto Document Feeder)

    Loading Documents in the ADF (Auto Document Feeder) You can load documents to copy, fax, or scan in the ADF (Auto Document Feeder). Note To scan a document at optimum quality, load it on the platen glass. Make sure that any original has been removed from the platen glass. Load a document in the ADF.
  • Page 58: How To Load Originals For Each Function

    How to Load Originals for Each Function You may have to load the original in a different position depending on the function you selected in copying, faxing, scanning, etc. Load the original in the correct position according to the selected function. If you do not load the original correctly, it may not be scanned properly.
  • Page 59 Loading Two or More Originals on the platen glass In the scan mode, - select Auto scan for Document type to scan two or more printed photos, postcards, or business cards - select Photo for Document type and specify Auto scan(A) -Multi for Scan size to scan two or more originals Scan two or more printed photos, postcards, or business cards with a software application on a computer Load two or more originals WITH THE SIDE TO SCAN FACING DOWN and place them at least 0.4 inches (10 mm) away from the edges of the platen glass and at least 0.4 inches (10 mm) apart from each other.
  • Page 60: Originals You Can Load

    Originals You Can Load The originals you can load on the platen glass or in the ADF (Auto Document Feeder) are as follows. platen glass Item Details - Text document, magazine, or newspaper Types of originals - Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) - Documents that are not suitable for the ADF Size (width x height) Max.
  • Page 61: Replacing A Fine Cartridge

    Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status...
  • Page 62 Replacing a FINE Cartridge When remaining ink cautions or errors occur, the message will appear on the LCD to inform you of the error. Take appropriate action according to the message. A Message Is Displayed Note For information on the compatible FINE cartridge, refer to the printed manual: Getting Started. Replacing Procedure When you need to replace a FINE cartridge, follow the procedure below.
  • Page 63 Open the paper output cover (E). When the FINE cartridge holder moves to the replacement position, the head cover OPENS AUTOMATICALLY. Caution Do not hold the FINE cartridge holder to stop or move it forcibly. Do not touch the FINE cartridge holder until it stops completely.
  • Page 64 Remove the FINE cartridge. Important Handle the FINE cartridge carefully to avoid staining of clothing or the surrounding area. Discard the empty FINE cartridge according to the local laws and regulations regarding disposal of consumables. Prepare a new FINE cartridge. Take a new FINE cartridge out of its package and remove the protective tape gently.
  • Page 65 If you shake a FINE cartridge, ink may spill out and stain your hands and the surrounding area. Handle a FINE cartridge carefully. Be careful not to stain your hands and the surrounding area with ink on the removed protective tape. Do not reattach the protective tape once you have removed it.
  • Page 66 Important Check if the FINE cartridge is installed correctly. The machine cannot print unless both the color FINE cartridge and black FINE cartridge are installed. Be sure to install both cartridges. Close the paper output cover (H). Note If the error message appears after the paper output cover is closed, take appropriate action. A Message Is Displayed When you start printing after replacing the FINE cartridge, the machine starts cleaning the print head automatically.
  • Page 67: Checking The Ink Status

    Checking the Ink Status Checking the Ink Status with the LCD on the Machine You can also check the ink status on the computer screen. Checking the Ink Status from Your Computer...
  • Page 68: Checking The Ink Status With The Lcd On The Machine

    Checking the Ink Status with the LCD on the Machine Note The ink level detector is mounted on the machine to detect the remaining ink level. The machine considers as ink is full when a new FINE cartridge is installed, and then starts to detect a remaining ink level. If you install a used FINE cartridge, the indicated ink level of it may not be correct.
  • Page 69 Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine...
  • Page 70: When Printing Becomes Faint Or Colors Are Incorrect

    When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head...
  • Page 71: Maintenance Procedure

    Maintenance Procedure If print results are blurred or colors are not printed correctly, the print head nozzle (FINE cartridge) is probably clogged. Follow the procedure below to print the nozzle check pattern, check the print head nozzle condition, then clean the print head.
  • Page 72 Step 3 Clean the print head deeply. From the machine Cleaning the Print Head Deeply From the computer Cleaning the Print Heads from Your Computer If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. Do not disconnect the power plug when turning off the power.
  • Page 73: Printing The Nozzle Check Pattern

    Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the FINE cartridge whose ink is low.
  • Page 74: Examining The Nozzle Check Pattern

    Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. Check if there are missing lines in the pattern or horizontal white streaks in the pattern (2). Number of sheets printed so far If there are missing lines in the pattern (1): Cleaning the print head is required.
  • Page 75: Cleaning The Print Head

    Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary.
  • Page 76: Cleaning The Print Head Deeply

    Cleaning the Print Head Deeply If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.
  • Page 77: Aligning The Print Head

    Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the FINE cartridge whose ink is low.
  • Page 78 Be careful not to get the print head alignment sheet dirty. If the sheet is stained or wrinkled, it may not be scanned properly. When the message "Are the patterns fine?" appears, confirm that the pattern is printed correctly, select Yes, then press the OK button. Scan the print head alignment sheet to adjust the print head position.
  • Page 79: Performing Maintenance From A Computer

    Performing Maintenance from a Computer Cleaning the Print Heads from Your Computer Cleaning the Paper Feed Rollers from Your Computer Aligning the Print Head Aligning the Print Head Position from Your Computer Use Your Computer to Print a Nozzle Check Pattern Cleaning Inside the Machine...
  • Page 80: Cleaning The Print Heads From Your Computer

    Cleaning the Print Heads from Your Computer The print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. The procedure for cleaning the print head is as follows: Cleaning Open the printer driver setup window...
  • Page 81 Check the results To check whether the print quality has improved, click Print Check Pattern. To cancel the check process, click Cancel. Important Deep Cleaning consumes a larger amount of ink than Cleaning. Cleaning the print head frequently will rapidly deplete your printer's ink supply. Consequently, perform cleaning only when necessary.
  • Page 82: Cleaning The Paper Feed Rollers From Your Computer

    Cleaning the Paper Feed Rollers from Your Computer Cleans the paper feed rollers. Perform feed roller cleaning when there are paper particles sticking to the paper feed rollers and paper is not fed properly. The procedure for performing the feed roller cleaning is as follows: Roller Cleaning Prepare the machine Remove all sheets of paper from the front tray.
  • Page 83 Aligning the Print Head When you perform head position adjustment, errors in the print head adjustment position are corrected and conditions such as color and line streaking are improved. If the print results appear uneven because of line shifts or other conditions, adjust the position of the print head. On this machine, you can adjust the print head either automatically or manually.
  • Page 84: Aligning The Print Head Position From Your Computer

    Aligning the Print Head Position from Your Computer Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This machine supports two head alignment methods: automatic head alignment and manual head alignment. To perform automatic head alignment, refer to "Aligning the Print Head"...
  • Page 85 When you have entered all the necessary values, click OK. Note If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal streaks.
  • Page 86 When you have entered all the necessary values, click OK. Note If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks Confirm the displayed message and click OK The third pattern is printed.
  • Page 87 Note If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes Note To print and check the current setting, open the Start Print Head Alignment dialog box, and click Print Alignment Value.
  • Page 88: Use Your Computer To Print A Nozzle Check Pattern

    Use Your Computer to Print a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check Open the printer driver setup window...
  • Page 89: Cleaning Inside The Machine

    Cleaning Inside the Machine Perform bottom plate cleaning before you execute duplex printing to prevent smudges on the back side of the paper. Also perform bottom plate cleaning if ink smudges caused by something other than print data appear on the printed page. For details on how to load paper into the machine, see "Cleaning the Inside of the Machine (Bottom Plate Cleaning)."...
  • Page 90: Cleaning The Machine

    Cleaning the Machine Cleaning the Exterior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the ADF (Auto Document Feeder) Cleaning the Paper Feed Roller Cleaning the Inside of the Machine (Bottom Plate Cleaning) Cleaning the Protrusions inside the Machine...
  • Page 91: Cleaning The Exterior Of The Machine

    Cleaning the Exterior of the Machine Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important Be sure to turn off the power and disconnect the power plug before cleaning the machine. - The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory.
  • Page 92: Cleaning The Platen Glass And Document Cover

    Cleaning the Platen Glass and Document Cover Important Be sure to turn off the power and disconnect the power plug before cleaning the machine. - The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory.
  • Page 93: Cleaning The Adf (Auto Document Feeder)

    Cleaning the ADF (Auto Document Feeder) Important Be sure to turn off the power and disconnect the power plug before cleaning the machine. - The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory.
  • Page 94 After wiping, close the document feeder cover by pushing it until it clicks into place. Close the document tray.
  • Page 95: Cleaning The Paper Feed Roller

    Cleaning the Paper Feed Roller If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary. You need to prepare: three sheets of A4 or Letter-sized plain paper Make sure that the power is turned on and remove any paper from the front tray.
  • Page 96: Cleaning The Inside Of The Machine (Bottom Plate Cleaning)

    Cleaning the Inside of the Machine (Bottom Plate Cleaning) Remove stains from the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper.
  • Page 97 If the problem is not resolved after performing cleaning again, the protrusions inside the machine may be stained. Clean them according to instructions. Cleaning the Protrusions inside the Machine Note To access other available functions, use the mode buttons. When performing Bottom Plate Cleaning again, be sure to use a new piece of paper.
  • Page 98: Cleaning The Protrusions Inside The Machine

    Cleaning the Protrusions inside the Machine Important Be sure to turn off the power and disconnect the power plug before cleaning the machine. - The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory.
  • Page 99 Changing the Machine Settings Changing Machine Settings from Your Computer Changing the Machine Settings on the LCD...
  • Page 100 Changing Machine Settings from Your Computer Changing the Print Options Registering a Frequently Used Printing Profile Setting the Ink Cartridge to be Used Managing the Machine Power Reducing the Machine Noise Changing the Machine Operation Mode...
  • Page 101: Changing The Print Options

    Changing the Print Options You can change the detailed print driver settings for print data that is sent from an application software. Specify this option if you encounter print failures such as part of an image data being cut off. The procedure for changing the print options is as follows: Open the printer driver setup window Click Print Options...
  • Page 102: Registering A Frequently Used Printing Profile

    Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab. Unnecessary printing profiles can be deleted at any time. The procedure for registering a printing profile is as follows: Registering a Printing Profile Open the printer driver setup window Set the necessary items...
  • Page 103 Note When you install the printer driver again or upgrade the version of the printer driver, the print settings you registered will be deleted from Commonly Used Settings. Registered print settings cannot be saved and preserved. If a profile is deleted, register the print settings again. Deleting Unnecessary Printing Profile Select the printing profile to be deleted Select the printing profile you want to delete from the Commonly Used Settings list on the Quick Setup tab.
  • Page 104: Setting The Ink Cartridge To Be Used

    Setting the Ink Cartridge to be Used This feature enables you to specify the most appropriate FINE cartridge among installed cartridges according to an intended use. When one of the FINE cartridges becomes empty and cannot be replaced immediately by a new one, you can specify the other FINE cartridge that still has ink and continue printing.
  • Page 105: Managing The Machine Power

    Managing the Machine Power This function allows you to manage the machine power from the printer driver. The procedure for managing the machine power is as follows: Power Off The Power Off function turns off the machine. When you use this function, you will not be able to turn the machine on from the printer driver.
  • Page 106: Reducing The Machine Noise

    Reducing the Machine Noise The silent function allows you to reduce the operating noise of this machine. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed. The procedure for using the quiet mode is as follows: Quiet Settings Open the printer driver setup window...
  • Page 107: Changing The Machine Operation Mode

    Changing the Machine Operation Mode If necessary, switch between various modes of machine operation. The procedure for configuring Custom Settings is as follows: Custom Settings Open the printer driver setup window Make sure that the machine is on, and then click Custom Settings on the Maintenance tab The Custom Settings dialog box opens.
  • Page 108 Changing the Machine Settings on the LCD Changing the Machine Settings on the LCD Fax settings Print settings Dev. user settings Reset setting About Quiet setting...
  • Page 109 Changing the Machine Settings on the LCD This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Extended copy amt. as an example. Note The * (asterisk) on the LCD indicates the current setting. Make sure that the machine is turned on.
  • Page 110: Fax Settings

    Fax settings This section describes the setting items in Fax settings. Easy setup TEL no. registration FAX user settings Adv. FAX settings Auto print settings Security control Note Before changing the settings, you can confirm the current settings by printing USER'S DATA LIST. Summary of Reports and Lists Easy setup The machine must be set up depending on your telephone line and use of the faxing function.
  • Page 111: Auto Print Settings

    Note This setting may not be available depending on the country or region of purchase. • Pause time settings Sets the length of pause time for each when you enter "P" (pause). • TTI position Selects the position of the sender information (outside or inside the image area). •...
  • Page 112: Security Control

    If you select Do not print, the received fax is stored in the machine's memory. For details on the received fax stored in the machine's memory: Document Stored in Machine's Memory • Activity report Selects whether to print ACTIVITY REPORT automatically. If you select Print, the machine prints ACTIVITY REPORT for the 20 histories of sent and received faxes automatically.
  • Page 113: Print Settings

    Print settings • Prevent abrasion Use this setting only if the print surface becomes smudged. Important Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality. • Extended copy amt. Selects the amount of image that extends off the paper when copying in Borderless (full).
  • Page 114: Dev. User Settings

    Dev. user settings • Date/time setting Sets the current date and time. Setting the Sender Information • Date display format Sets the format of dates displayed on the LCD and printed on sent faxes and photos. • Summer time setting Enables/disables the summer time setting.
  • Page 115: Reset Setting

    Reset setting Reverts all settings you made to the machine back to default. However, some data may not be changed, depending on the current usage state of your machine. • Telephone no. data Reverts the telephone/fax number settings to default. •...
  • Page 116: About Quiet Setting

    About Quiet setting Enables this function on the machine if you want to reduce the operating noise, such as when printing at night. In addition, you can specify the time range to reduce the operating noise. Important Set the current date and time in advance. Setting the Sender Information Follow the procedure below to perform setting.
  • Page 117: Tips For Ensuring Optimal Printing Quality

    Tips for Ensuring Optimal Printing Quality Useful Information about Ink Key Points to Successful Printing Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Machine...
  • Page 118: Useful Information About Ink

    Useful Information about Ink How is ink used for various purposes other than printing? Ink may be used for purposes other than printing. Ink is not only used for printing, but also for cleaning the print head to maintain the optimal printing quality. The machine has the function to automatically clean the ink jet nozzles to prevent clogging.
  • Page 119: Key Points To Successful Printing

    Key Points to Successful Printing Check the machine status before printing! Is the print head OK? If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check the print head. Maintenance Procedure Is the inside of the machine smeared with ink? After printing large quantities of paper or performing borderless printing, the area where papers go through may get...
  • Page 120: Be Sure To Make Paper Settings After Loading Paper

    Be Sure to Make Paper Settings after Loading Paper If the media type setting is not the one for the loaded paper, printing results may not be satisfactory. After loading paper, be sure to select the appropriate media type setting for the loaded paper. Print Results Not Satisfactory There are various types of paper: paper with special coating on the surface for printing photos with optimal quality and paper suitable for documents.
  • Page 121: Canceling A Print Job

    Canceling a Print Job Never press the ON button! If you press the ON button while printing is in progress, the print data sent from the computer queues in the machine and you may not be able to continue to print. Press the Stop button to cancel printing.
  • Page 122: Key To Enjoying Consistent Printing Quality

    Key to Enjoying Consistent Printing Quality The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Never disconnect the power plug until the power is turned off! If you press the ON button to turn off the power, the machine caps the print head (nozzles) automatically to prevent from drying.
  • Page 123: Precautions For Safe Transport Of The Machine

    Precautions for Safe Transport of the Machine When relocating the machine, make sure of the following. Important When sending the machine for repair Pack the machine in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport.
  • Page 124: Legal Limitations On Use Of Your Product And Use Of Images

    Legal Limitations on Use of Your Product and Use of Images It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction. Paper money Money orders Certificates of deposit...
  • Page 125: General Specifications

    Approx. 8.4 kg (Approx. 18.4 lb) Weight * With the FINE Cartridges installed. Canon FINE Cartridge Total 1792 nozzles (BK 640 nozzles, C/M/Y each 384 nozzles) A4 or Letter size: max. 30 sheets (20 lb/75 g /m paper), up to 0.16...
  • Page 126: Fax Specifications

    Windows 7, Windows 7 SP1 Windows Vista SP1, Vista SP2 Operating System Windows XP SP3 32-bit only Refer to the Canon web site for details on operation with Windows RT. Browser Internet Explorer 8 or later 3 GB Note: For bundled software installation.
  • Page 127 XP pre-installed. Windows: Internet Explorer 7, 8 or 9 is required to install Easy-WebPrint EX. Easy-WebPrint EX for Internet Explorer 9 can be downloaded from the Canon web site. Windows: Some functions may not be available with Windows Media Center.

This manual is also suitable for:

Pixma mx390 seriesPixma mx395Pixma mx391Pixma mx396

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