LG DLGX4001 Series Owner's Manual

LG DLGX4001 Series Owner's Manual

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OWNER'S MANUAL
DRYER
Read this owner's manual thoroughly before operating the appliance and keep it handy for
reference at all times.
ENGLISH
ESPAÑOL
DLE3600*, DLG3601*
DLEX4000*, DLGX4001*
DLEX4200*, DLGX4201*
DLEX4500*, DLGX4501*
www.lg.com
MFL70442647
Rev.03_070620
Copyright © 2020 LG Electronics Inc. All Rights Reserved.

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Summary of Contents for LG DLGX4001 Series

  • Page 1 Read this owner’s manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH ESPAÑOL DLE3600*, DLG3601* DLEX4000*, DLGX4001* DLEX4200*, DLGX4201* DLEX4500*, DLGX4501* www.lg.com MFL70442647 Rev.03_070620 Copyright © 2020 LG Electronics Inc. All Rights Reserved.
  • Page 2: Table Of Contents

    TABLE OF CONTENTS PRODUCT FEATURES 44 SMART FUNCTIONS LG ThinQ Application Smart Diagnosis™ Function SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS 48 MAINTENANCE Regular Cleaning PRODUCT OVERVIEW Parts 49 TROUBLESHOOTING Accessories FAQs: Frequently Asked Questions User Support Videos 10 INSTALLATION Before Calling for Service...
  • Page 3: Product Features

    Steam Functions (Steam Models) LG’s steam technology allows you to inject fabrics with a swirling jet of hot steam to refresh clothes, reduce static, and make ironing easier. Simply select the Steam Fresh™ cycle, or you can add a Steam option to selected cycles.
  • Page 4: Safety Instructions

    SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol.
  • Page 5: Important Safety Instructions

    SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this product, follow basic precautions, including the following: INSTALLATION • Before use, the appliance must be properly installed as described in this manual. •...
  • Page 6 • Do not grasp the power cord or touch the appliance controls with wet hands. • Do not modify or extend the power cord. • If the product has been submerged, contact an LG Electronics customer information center for instructions before resuming use.
  • Page 7 SAFETY INSTRUCTIONS • Read all instructions before using the appliance and save these instructions. • Use this appliance only for its intended purpose. • Do not abuse, sit on, or stand on the door of the appliance. • Do not allow children to play on, in or with the appliance. Close supervision of children is necessary when the appliance is used near children.
  • Page 8 SAFETY INSTRUCTIONS MAINTENANCE • Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this Owner’s Manual. Use only authorized factory parts. • Do not disassemble or repair the appliance by yourself. •...
  • Page 9: Product Overview

    PRODUCT OVERVIEW PRODUCT OVERVIEW Parts Power Cord Reversible Terminal Block (gas models) door Access Panel (electric models) Control panel Lint filter Gas connection (gas models) Leveling feet Exhaust Duct Outlet Accessories Included Accessories Y connector (Steam Models) Optional Accessories Hoses Drying Rack Pedestal Stacking kit...
  • Page 10: Installation

    10 INSTALLATION INSTALLATION Installation Overview Please read the following installation instructions first after purchasing this product or transporting it to another location. Check and choose the Level the dryer Vent the dryer proper location Connect the inlet hose Connect the Gas dryer Connect the Electric dryer (steam models) DLEX4200*, DLGX4201*, DLEX4000*,...
  • Page 11: Installation Location Requirements

    INSTALLATION Installation Location Requirements WARNING • Read all installation instructions completely before installing and operating your dryer. It is important that you review this entire manual before installing and using your dryer. Detailed instructions concerning electrical connections, gas connections, and exhaust requirements are provided on the following pages. WARNING To reduce the risk of serious injury or death, follow basic precautions, including the following: •...
  • Page 12: Clearances

    12 INSTALLATION Clearances 14" max.* 14" max.* (356 mm) (356 mm) 18" min.* (457 mm) 18" min.* (457 mm) 1"* 30 - 30 5"** 1"* 30 - 30 5"** 1/8" (25 mm) (127 mm) (25 mm) 1/8" (127 mm) (761 - 765mm) (761 - 765mm) 3"...
  • Page 13 INSTALLATION Installation Spacing for Recessed Area or Closet, with Stacked Washer and Dryer 6" 3" (152 mm) (76 mm) 48 in. (310 cm 77 ½" (1968 mm) 24 in. (155 cm 3" (76 mm) 1" 5 ½" 1" 27" 1" (25 mm) (140 mm) (25 mm)
  • Page 14: Leveling The Dryer

    14 INSTALLATION Leveling the Dryer Use an adjustable wrench to turn the leveling feet. Unscrew the legs to raise the dryer or screw in the legs to lower it. Adjust the leveling NOTE feet until the dryer is level from side to side and •...
  • Page 15: Reversing The Door

    INSTALLATION Reversing the Door While supporting the door, remove the 2 screws on the door hinge. Remove the door. Tools Required • Phillips screwdriver • Large flat blade screwdriver (recommended for hinge screws if they are tight or your Phillips screwdriver is worn) •...
  • Page 16: Installing The Side Vent Kit

    An adapter kit, part number 383EEL9001B, may be Elbow 1½" (38 mm) purchased from your LG retailer. This kit contains duct components necessary to change the dryer vent location. Remove the rear exhaust duct retaining screw.
  • Page 17: Stacking The Dryer

    INSTALLATION Stacking the Dryer To ensure safe and secure installation, please observe the following instructions. Stacking Kit Installation Make sure the surface of the washer is clean This stacking kit includes: and dry. Remove paper backing from the tape on one of the stacking kit side brackets. •...
  • Page 18: Venting The Dryer

    18 INSTALLATION Venting the Dryer WARNING • Ductwork is not provided with the dryer. You WARNING should obtain the necessary ductwork locally. The vent hood should have hinged dampers to To reduce the risk of fire or explosion, electric prevent backdraft when the dryer is not in use. shock, property damage, injury to persons or •...
  • Page 19 INSTALLATION Routing and Connecting Ductwork Correct Venting NOTE Follow the guidelines below to maximize drying performance and reduce lint buildup and condensation in the ductwork. Ductwork and fittings are NOT included and must be purchased separately. • Use 4-inch (10.2 cm) diameter rigid, semi-rigid or flexible metal ductwork.
  • Page 20: Connecting The Inlet Hose (Steam Models)

    20 INSTALLATION Connecting the Inlet Hose WITHOUT WASHER: If the dryer does not share the cold water tap with a washer. (Steam Models) a. Connect the straight end of the long hose to the cold water faucet. The dryer must be connected to the cold water tap using the new water supply hose.
  • Page 21: Connecting Gas Dryers

    INSTALLATION Connecting Gas Dryers WARNING Gas Supply Requirements (continued) WARNING • Supply line requirements: Your laundry room must have a rigid gas supply line to your dryer. To reduce the risk of fire or explosion, electric In the United States, an individual manual shutoff shock, property damage, injury to persons, valve MUST be installed within at least 6 ft.
  • Page 22 22 INSTALLATION NOTE NOTE • In the Commonwealth of Massachusetts: This • DO NOT use old connectors. product must be installed by a licensed plumber Securely tighten all connections between the or gas fitter. When using ball-type gas shut off dryer and your laundry room’s gas supply.
  • Page 23: Connecting Electric Dryers

    INSTALLATION Connecting Electric Dryers WARNING WARNING • A 4-wire connection is required for all mobile and manufactured home installations, as well as all To reduce the risk of fire or explosion, electric new construction after January 1, 1996. A 4-wire shock, property damage, injury to persons, connection must be used where local codes do or death when using this appliance, follow...
  • Page 24 24 INSTALLATION Four-Wire Power Cord Tighten all screws securely. • A 4-wire connection is required for all mobile and manufactured home Reinstall the terminal block access cover. installations, as well as all new construction after January 1, 1996. Hot (Black) Neutral (White) •...
  • Page 25 INSTALLATION Four-Wire Direct Wire Attach the two hot leads of the power cord to the outer terminal block screws. • A 4-wire connection is required for all mobile and manufactured home installations, as well as all new Attach the white neutral wire to the center screw construction after January 1, 1996.
  • Page 26 26 INSTALLATION Three-Wire Power Cord Reinstall the terminal block access cover. Hot (Black) Neutral (White) • A 3-wire connection is NOT permitted on new construction after January 1, Hot (Red) 1996. Ground Screw • A UL-listed strain relief is required. •...
  • Page 27 INSTALLATION Three-Wire Direct Wire Attach the neutral (white) wire to the center terminal block screw. • A 3-wire connection is NOT permitted on new construction after January 1, 1996. Connect the external ground (if required by local • A UL-listed strain relief is required. codes) to the green ground screw.
  • Page 28: Special Electrical Requirements

    28 INSTALLATION Special Electrical Final Installation Check Requirements Once you have completed the installation of the dryer and it is in its final location, confirm proper operation (For Mobile or Manufactured Homes) with the following tests and Installation Test (Duct Check).
  • Page 29: Installation Test (Duct Check)

    INSTALLATION Installation Test (Duct Check) Press the START/PAUSE button. The dryer will start the test, which will last a Once you have completed the installation of the few minutes. The heat will be turned on and the dryer, use this test to make sure the condition of the temperatures in the drum will be measured.
  • Page 30 30 INSTALLATION Restricted or Blocked Airflow Check the Duct Condition If the Flow Sense™ Display is turned on, check the Avoid long runs or runs with multiple elbows or exhaust system for restrictions and damage. Repair bends. or replace the exhaust system as needed. NOTE •...
  • Page 31: Operation

    OPERATION OPERATION WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. Using the Dryer Clean the Lint Filter If the lint filter has not already been cleaned, lift out the filter and remove the lint from the last load.
  • Page 32: Check The Lint Filter Before Every Load

    32 OPERATION Check the Lint Filter Before Grouping Similar Items Every Load For best results, sort clothes into loads that can be dried with the same drying cycle. Always make sure the lint filter is clean before Different fabrics have different care requirements, starting a new load;...
  • Page 33: Control Panel

    OPERATION Control Panel Non-Steam Models (DLE3600 , DLG3601 Steam Models (DLEX4000 , DLGX4001 Steam Models (DLEX4200 , DLGX4201 , DLEX4500 , DLGX4501 NOTE • Model numbers can be found on the cabinet inside the door.
  • Page 34 On Manual Dry cycles, these settings can be adjusted using the cycle LG’s steam technology allows you to inject fabrics modifier buttons anytime before starting the cycle. with a swirling jet of steam to refresh clothes, reduce static, and make ironing easier.
  • Page 35 OPERATION DLEX4200 , DLGX4201 DLE3600 , DLG3601 DLEX4000 , DLGX4001 DLEX4500 , DLGX4501 Cycle Completion Indicator AI Sensor DRY Indicator • AI Sensor Dry optimizes drying times and This portion of the display shows which stage of the drying cycle is currently underway (Dry or temperatures by detecting the laundry's Cool).
  • Page 36: Cycle Guide

    36 OPERATION Cycle Guide Sensor Dry Cycles Sensor Dry cycles utilize LG’s unique dual sensor system to detect and compare the moisture level in clothes and in the air and adjust the drying time as needed to ensure superior results. The dryer automatically sets the dryness level and temperature at the recommended setting for each cycle.
  • Page 37 OPERATION Non-Steam Models (DLE3600*, DLG3601*) = default setting = allowable option ● * = Energy Saver on by default Damp Dry Cycle Fabric Type Dry Level Temp. Wrinkle Care Signal SENSOR DRY Normal Work clothes, Med. High (between Normal* ● ●...
  • Page 38 38 OPERATION Steam Models (DLEX4000*, DLGX4001*) = default setting = allowable option ● * = Energy Saver on by default Damp Dry Reduce Cycle Fabric Type Temp. Wrinkle Care Level Signal Static SENSOR DRY Normal Med. High Work clothes, (between Normal* ●...
  • Page 39 OPERATION Steam Models (DLEX4200*, DLGX4201*, DLEX4500*, = default setting DLGX4501*) = allowable option ● * = Energy Saver on by default Damp Dry Reduce Cycle Fabric Type Temp. Wrinkle Care Level Signal Static SENSOR DRY Normal Med. High Work clothes, (between Normal* ●...
  • Page 40: Cycle Modifier Buttons

    40 OPERATION Cycle Modifier Buttons Option Buttons Sensor Dry cycles have preset settings that are The dryer features several additional cycle options to selected automatically. Manual Dry cycles have customize cycles to meet individual needs. Certain default settings, but you may also customize the option buttons also feature a special function that settings using the cycle modifier buttons.
  • Page 41: Special Functions

    Some cycle option buttons also activate secondary functions. These special functions are marked with an LG’s new steam technology injects fabrics with a asterisk (*). Press and hold the option button marked swirling jet of hot steam to refresh clothes, reduce with the special function to activate it.
  • Page 42 42 OPERATION The Steam Options The Reduce Static option injects steam late in the drying cycle to reduce the static electricity caused by dry fabrics rubbing together. NOTE • When Sensor Dry is selected with the Reduce Static option, the dry levels below Normal cannot be selected.
  • Page 43 OPERATION Steam Cycle Guide = default setting = allowable option ● Default Fabric Fabric Maximum Steam Temp. Time Level State Type Amount Comforter Single Bedding (1 each) Steam Turbo 31 minutes High Sanitary Steam Children’s 3 lbs. clothing Med. High (between Single Comforter...
  • Page 44: Smart Functions

    Connect your smartphone to the wireless router. Installing the LG ThinQ Application Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smart phone. Follow instructions to download and install the application.
  • Page 45 Remote Start function. Once cycle download is completed in the appliance, the appliance keeps the downloaded cycle until a Start a cycle from the LG ThinQ application on new cycle is downloaded. your smart phone. Venting Tips NOTE Provides venting tips.
  • Page 46 LG Electronics will also provide open source code the interference by one or more of the following to you on CD-ROM for a charge covering the cost...
  • Page 47: Smart Diagnosis™ Function

    If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application. • Launch the LG ThinQ application and select the Smart Diagnosis™ feature in the menu. Follow the instructions provided in the LG ThinQ application.
  • Page 48: Maintenance

    48 MAINTENANCE MAINTENANCE Maintaining Ductwork Vent ductwork should be checked for lint buildup Regular Cleaning once per month and cleaned at least once per year. If any noticeable reduction in airflow or drying performance occurs, immediately check ductwork for obstructions and blockages. Contact a qualified WARNING technician or service provider.
  • Page 49: Troubleshooting

    For further assistance, there are videos and tutorials available through the LG.com website. On the lg.com/us home page, click on the Support menu tab to bring up the menu selections. Select Video Tutorials. Scan this QR code to quickly access the video search page on the LG website.
  • Page 50: Before Calling For Service

    50 TROUBLESHOOTING Before Calling for Service This dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the dryer does not function properly or does not function at all, check the following before you call for service.
  • Page 51 TROUBLESHOOTING Problem Possible Cause Solutions • Heavy fabrics take longer to dry because they tend to retain more moisture. To help reduce and maintain Large load of heavy fabrics. more consistent drying times for large and heavy fabrics, separate these items into smaller loads of a consistent size.
  • Page 52 52 TROUBLESHOOTING Performance Problem Possible Cause Solutions Fabric softener used • Confirm and follow the instructions provided with your incorrectly. fabric softener. • Use your dryer to dry only clean items. Soil from dirty Clean and dirty clothes are clothes can transfer to the clean clothes in the same or being dried together.
  • Page 53 TROUBLESHOOTING Problem Possible Cause Solutions • Use a fabric softener or the REDUCE STATIC option, if Fabric softener is not used or equipped, to reduce static electricity. Be sure to follow used incorrectly. the manufacturer’s instructions. • Overdrying a load of laundry can cause a buildup of static electricity.
  • Page 54 54 TROUBLESHOOTING Steam Functions (Steam Models) Problem Possible Cause Solutions • This is steam condensation. The Water drips from nozzle when This is normal. dripping water will stop after a short STEAM CYCLE starts time. • Small loads of 1 to 5 items work best. Garments still wrinkled after Steam Too many or overly different Load fewer garments.
  • Page 55 TROUBLESHOOTING Error Codes Problem Possible Cause Solutions Temperature sensor Error code: tE1 through tE7 • Turn off the dryer and call for service. failure. Power cord is connected • Check the connection of the power cord to Display shows error code: PS incorrectly.
  • Page 56: Warranty

    Should your LG Dryer (“Product”) fail due to a defect in materials or workmanship under normal home use, during the warranty period set forth below, LG will at its option repair or replace the product. This limited warranty is valid only to the original retail purchaser of the product and applies only when purchased and used within the United States including U.S.
  • Page 57 TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION For additional product information, visit the LG website at http://www.lg.com For assistance using this product or to schedule service, contact LG Electronics at 1-800-243-0000. For further assistance, write: LG Electronics, 201 James Record Road, Huntsville, Alabama 35813...
  • Page 58 If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
  • Page 59 Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either: (i) sending an e-mail to...
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