Printing Quality Problems - Samsung CPL-310N User Manual

POSSIBLE
CONDITION
CAUSE
Your machine The oil used to
protect the fuser is
has an odd smell
evaporating.
during initial
use.
The print quality The resolution of the
photo is very low.
of photos is not
good. Images
are not clear.
Before printing, Using damp paper
can cause vapor
the machine
during printing.
emits vapor near
the output tray.
SUGGESTED SOLUTIONS
After printing about 100 color
pages, there will be no more
smell. It is a temporary issue.
Reduce the photo size. If you
increase the photo size in the
software application, the
resolution will be reduced.
This is not a problem. Just
keep printing.

Printing quality problems

If the inside of the machine is dirty or paper has been loaded improperly,
you may notice a reduction in print quality. See the table below to clear the
problem.
CONDITION SUGGESTED SOLUTIONS
Light or faded print If a vertical white streak or faded area appears
on the page:
• The toner supply is low. You may be able
to temporarily extend the toner cartridge
life. See page 36. If this does not improve
the print quality, install a new toner
cartridge.
• The paper may not meet paper
specifications; for example, the paper is too
moist or too rough. See page 26.
• If the entire page is light, the print
resolution setting is too low. Adjust the print
resolution. See the help screen of the
printer driver.
• A combination of faded or smeared defects
may indicate that the toner cartridge needs
cleaning.
• The surface of the LSU part inside the
machine may be dirty. Clean the LSU by
opening and closing the front cover several
times and if the problem still occurs call the
contact a service representative.
Toner specks • The paper may not meet specifications; for
example, the paper is too moist or too
AaBbCc
rough. See page 26.
• The paper path may need cleaning. See
AaBbCc
"Cleaning the inside" on page 33.
AaBbCc
AaBbCc
AaBbCc
Dropouts If faded areas, generally rounded, occur
randomly on the page:
• A single sheet of paper may be defective.
AaBbCc
Try reprinting the job.
AaBbCc
• The moisture content of the paper is
uneven or the paper has moist spots on its
AaBbCc
surface. Try a different brand of paper. See
AaBbCc
page 26.
• The paper lot is bad. The manufacturing
AaBbCc
processes can cause some areas to reject
toner. Try a different kind or brand of
paper.
• Change the printer option and try again. Go
to printer properties, click Paper tab, and
set type to Thick Paper. Refer to the
Software section for details.
If these steps do not correct the problem,
contact a service representative.
Troubleshooting_ 43