Philips 234CL2SB/00 User Manual

Philips 234CL2SB/00 User Manual

Philips brilliance led monitor 234cl2sb blade 23"/58.4 cm c-line

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EN User manual
Customer care and warranty
Troubleshooting & FAQs
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234CL2

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Summary of Contents for Philips 234CL2SB/00

  • Page 1 EN User manual Customer care and warranty Troubleshooting & FAQs 234CL2...
  • Page 2: Table Of Contents

    2. Setting up the monitor ..4 2.1 Installation ..4 2.2 Operating the monitor ...5 3. Product information ...8 3.1 SmartImage ..8 3.2 SmartContrast ...9 3.3 Philips SmartControl Premium ...9 3.4 SmartDesktop Guide ..17 3.5 Philips' Flat Panel Monitors Pixel Defect Policy ...22 4. Technical Specifications ...24 4.1 Resolution & Preset Modes...26 4.2 Automatic PowerSaving ..26 5. Regulatory Information ..27 6. Customer care and warranty ...32...
  • Page 3: Important

    1. Important This electronic user’s guide is intended for anyone who uses the Philips monitor. Take time to read this user manual before you use your monitor. It contains important information and notes regarding operating your monitor. The Philips guarantee applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer’s name and model and production number of the product. 1.1 Safety precautions and mainte- nance Warnings Use of controls, adjustments or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards and/or mechanical hazards. Read and follow these instructions when connecting and using your computer monitor. Operation • Risk of electric shock or fire! • Keep the monitor out of direct sunlight and away from stoves or any other heat source.
  • Page 4: Notational Descriptions

    • In order to maintain the best performance of your monitor and use it for a longer life- time, please use the monitor in a location that falls within the following temperature and humidity ranges. Temperature: 0-40°C 32-95°F Humidity: 20-80% RH • IMPORTANT: Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your monitor will display unchanging static content. Uninterrupted display of still or static images over an extended period may cause "burn in", also known as "after-imaging" or "ghost imaging", on your screen. "Burn-in", "after-imaging", or "ghost imaging" is a well-known phenomenon in Monitor panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off. Warning Severe” burn-in” or “after-image” or “ghost image” symptoms will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty. Service • The casing cover should be opened only by qualified service personnel. • If there is any need for any document for repair or integration, please contact with your local service center.
  • Page 5: Disposal Of Product And Packing Material

    1.3 Disposal of product and packing material Waste Electrical and Electronic Equipment - WEEE This marking on the product or on its packaging illustrates that, under European Directive 2002/96/EC governing used electrical and electronic appliances, this product may not be disposed of with normal household waste. You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection. To determine the locations for dropping off such waste electrical and electronic, contact your local government office, the waste disposal organization that serves your household or the store at which you purchased the product. Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of. All redundant packing material has been omitted. We have done our utmost to make the packaging easily separable into mono materials. Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative.
  • Page 6: Setting Up The Monitor

    2. Setting up the monitor 2.1 Installation Package contents Monitor Monitor Quick Setup Guide SmartControl software Monitor drivers VGA signal cable (optional) EDFU CD AC/DC Adapter 1. Place the monitor face down on a smooth क् व िक स् ट ार् ट गाइड स् थ ापना Connexion जोड़ े ं अर्...
  • Page 7: Operating The Monitor

    Connecting to your PC DC power input HDMI audio output VGA input HDMI input Connect to PC 1. Turn off your computer and unplug its power cord. 2. Connect the VGA signal cable or your HDMI cable for video connection. 3. Connect the HDMI audio output to your external stereo amplifier if needed. 4. Connect the DC power input to your monitor. 5. Plug the power cord of the AC/DC adapter into a nearby AC power outlet. 6. Turn on your computer and monitor. If the monitor displays images, the installation is done. 2.2 Operating the monitor Front view product description To access OSD menu /OK. To use the Turbo function /Return to previous OSD level.
  • Page 8 Description of the On Screen Display What is On-Screen Display (OSD)? On-Screen Display (OSD) is a feature in all Philips Monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window. A user friendly on screen display interface is shown as below: Monitor Setup Input Input Picture HDMI Audio Color Language OSD Settings Setup Back Basic and simple instruction on the control keys In the OSD shown above, users can press buttons at the front bezel of the monitor to move the cursor, or press OK to confirm the choice or adjustment. The OSD Menu Below is an overall view of the structure of the On-Screen Display. You can use this as a reference when you want to work your way around the different adjustments later on.
  • Page 9 Resolution notification This monitor is designed for optimal performance at its native resolution, 1920 x 1080 at 60 Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1920 x 1080 at 60 Hz for best results. Display of the native resolution alert can be switched off from Setup in the OSD (On Screen Display) menu. Physical Function Tilt...
  • Page 10: Product Information

    3. Product information 3.1 SmartImage What is it? SmartImage provides presets that optimize display for different types of content, dynamically adjusting brightness, contrast, color and sharpness in real time. Whether you're working with text applications, displaying images or watching a video, Philips SmartImage delivers great optimized monitor performance. Why do I need it? You want a monitor that delivers optimized display all your favorite types of content, SmartImage software dynamically adjust brightness, contrast, color and sharpness in real time to enhance your monitor viewing experience. How does it work? SmartImage is an exclusive, leading edge Philips technology that analyzes the content displayed on your screen.
  • Page 11: Smartcontrast

    By reducing your monitor's power consumption, you save on energy costs and extend the lifetime of your monitor. How does it work? When you activate SmartContrast, it will analyse the content you are displaying in real time to adjust colors and control backlight intensity. This function will dynamically enhance contrast for a great entertainment experience when viewing videos or playing games. 3.3 Philips SmartControl Premium The new SmartControl Premium software by Phillips allows you to control your monitor via an easy to use on-screen graphic interface. Complicated adjustments are a thing of the past as this user friendly software guides you through fine-tuning resolution, Color calibration, Clock/Phase adjustments, RGB White point adjustment, etc. Equipped with latest technology in core algorithm for fast processing and response, this Windows 7 compliant eye catching animated...
  • Page 12 • You can adjust more options without wizard by Standard pane. Start with Standard pane: Adjust menu: • Adjust Menu allow you to adjust Bright- ness, Contrast, Focus, Position and Reso- lution. • You can follow the instruction and do the adjustment. • Cancel prompts user if you want to cancel installation.
  • Page 13 Color menu: • Color Menu allow you to adjust RGB, Black Level, White Point, Color Calibra- tion, and SmartImage (Please refer to SmartImage section). • You can follow the instruction and do the adjustment. • Refer to below table for sub-menu item base on your input. • Example for Color Calibration...
  • Page 14 1. "Show Me" starts color calibration tutorial. 2. Start - starts the 6-step color calibration sequence. 3. Quick View loads the before/after images. 4. To return to Color home pane, click the Cancel button. 5. Enable color calibration - by default is on. If unchecked, does not allow for color calibration to happen, dimes out start and quick view buttons. 6. Must have patent info in calibration screen. First color Calibration Screen: • Previous button is disabled until the sec- ond color screen. • Next goes to the succeeding target (6-targets). • Final next goes File>Presets pane. • Cancel closes the UI and returns to the plug in page.
  • Page 15 Theft Deterrence Pane will only be active when selecting Theft Deterrence Mode from the drop-down Plug Ins menu. To enable Theft Deterrence, clicking Enable Theft Deterrence Mode button brings up the following screen: • User can enter PIN between 4 and 9 digits numbers only. • After entering PIN, Accept button takes user to the pop-up dialog box on the fol- lowing page. • Minimum minutes set to 5. Slider set to 5 by default. • Does not require the display be attached to a different host to go into Theft Deter- rence mode. After creating PIN, the Theft Deterrence pane will indicate Theft Deterrence Enabled and provide PIN Options button: • Theft Deterrence Enabled is displayed. • Disable Theft Deterrence Mode opens pane screen on next page. • PIN Options button only available after user creates PIN, button opens secure PIN web site. Options>Preferences - Will only be active when selecting Preferences from the drop- down Options menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available.
  • Page 16 • Displays current preference settings. • A checked box enables the feature. The check box is a toggle. • Enable Context Menu on desktop is checked (On) by default. Enable Context menu displays SmartControl Premium se- lections for Select Preset and Tune Display in the desktop right-click context menu. Disabled removes SmartControl Premium from the right click context menu. • Enable Task Tray icon is checked (On) by default. Enable context menu shows the task tray menu for SmartControl Premium. A right click on the task tray icon displays the menu options for Help, Technical Support. Check for Upgrade, About, and Exit. When Enable task tray menu is disabled, the task tray icon will only display EXIT. • Run at Startup is checked (On) by default. When disabled, SmartControl Premium will not launch at start or be in the task tray. The only way to launch SmartControl Premium is either from the desktop short cut or from the program file. Any preset set to run at startup will not load when this box is unchecked (Disabled). • Enable transparency mode (Windows 7, Vista, XP). Default is 0% Opaque. Options>Input - Will only be active when selecting Input from the drop-down Options menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available.
  • Page 17 Options>Audio - Will only be active when selecting Volume from the drop-down Options menu. On a non-supported display capable of DDC/ CI, only the Help and Options tabs are available. Option>Auto Pivot Help>User Manual - Will only be active when selecting User Manual from the drop-down Help menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available. Help>Version - Will only be active when selecting Version from the drop- down Help menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available.
  • Page 18 Context Sensitive menu The Context Sensitive menu is Enabled by default. If Enable Context Menu has been checked in the Options>Preferences pane, then the menu will be visible. The Context Menu has four entries: • SmartControl Premium - When selected the About Screen is displayed. • Select Preset - Provides a hierarchical menu of saved presets for immediate use. A check mark shows the currently selected preset. Facoty Preset can also be called from the drop down menu. • Tune Display - Opens the SmartControl Premium control panel. • SmartImage - Check current settings, Of- fice, Photo, Movie, Game, Economy, Off. Task Tray Menu Enabled The task tray menu can be displayed by right- clicking on the SmartControl Premium icon from the task tray. Left Click will launch the application. The task tray has five entries: • Help - Access to User Manual file: Open User Manual file using the default browser window. • Technical Support - displays the tech sup- port page. • Check for Update - takes the user to PDI Landing and checks the user's version against the most current available.
  • Page 19: Smartdesktop Guide

    3.4 SmartDesktop Guide SmartDesktop SmartDesktop is in SmartControl Premium. Install SmartControl Premium and select SmartDesktop from Options. • Align to partition check box will enable automatic alignment for the window when dragged into the defined partition. • Select the desired partition by clicking on the icon. The partition will be applied to the desktop and the icon will be high- lighted. • Identify provides a quick way to view the grid. Drag and Drop Windows Once the partitions are configured and Align to partition is selected a window can be dragged into the region and it will automatically align. When the window and mouse cursor are within the region, the region will become highlighted. Note If the outline of the region is not visible when dragging the window, “Show windows contents while dragging” is disabled. To enable: 1. In Control Panel, click System. 2. Click Advanced system settings (For Vista & Win7 OS, this is located on the left sidebar) 3.
  • Page 20 Title Bar Options Desktop partition can be accessed from the title bar of the active window. This provides a quick and easy way to manage the desktop as well as sending any window to any partition without having to drag and drop. Move the cursor into the active window’s title bar to access the drop down menu. Right Click Menu Right click on the Desktop Partition icon to view the drop down menu. 1. Find Windows – In some cases, the user may have sent multiple windows to the same partition. Find Window will show all open windows and move the selected window to the forefront. 2. Desktop Partition – Desktop Partition shows the current selected partition and allows the user to quickly change to any of the partitions shown in the drop down. Note If more than one display is attached, the user can select the targeted display to change the partition. The highlighted icon represents the current active partition. 3. Identify Partition – Displays the outline grid on the desktop for the current partition.
  • Page 21 • Find Windows – In some cases, the user may have sent multiple windows to the same partition. Find Window will show all open windows and move the selected window to the forefront. • Desktop Partition – Desktop Partition shows the current selected partition and allows the user to quickly change to any of the partitions shown in the drop down. • Identify Partition – Displays the outline grid on the desktop for the current parti- tion. • Align On/Align Off – Enables/disables the drag and drop auto align feature.
  • Page 22 SmartDesktop Partition Definitions Name Description Full Desktop Applies all settings to the entire desktop. Vertical Assesses the screen resolution and divides the display into two evenly sized vertical regions. For 90/270 maintain vertical configuration. Horizontal Assesses the screen resolution and divides the display into two evenly sized horizontal regions. For 90/270 maintain horizontal configuration. Vertical Triple Assesses the screen resolution and divides the display into three evenly sized vertical regions. For 90 Partition 1 horizontal top Partition 2 horizontal center Partition 3 horizontal bottom. For 270 Partition 3 horizontal top Partition 2 horizontal center Partition 1 horizontal bottom. Vertical Split Left Assesses the screen resolution and divides the display into two vertical regions, the left hand side is a single region, the right hand side is split into two evenly sized regions For 90 Partition 1 on top Partition 2&3 on bottomFor 270 Partition 1 on bottom Partition 2&3 on top. Vertical Split Right Assesses the screen resolution and divides the display into two vertical regions, the right hand side is a single region, the left hand side is split into two evenly sized regions For 90 Partition 1&2 on top Partition 3 on bottom. For 270 Partition 3 on top Partition 1&2 on bottom. Image...
  • Page 23 Name Description Horizontal Split Top Assesses the screen resolution and divides the display into two evenly sized horizontal regions, the top region is single, the bottom region is spilt into two evenly sized regions For 90 Partition 1 on right side Vertical Partition 2&3 on left side Vertical. For 270 Partition 1 on left side Vertical Partition 2&3 on right side Vertical. Horizontal Split Assesses the screen resolution and divides the display into two evenly sized horizontal regions, the bottom region is Bottom single, the top region is spilt into two evenly sized regions For 90 Partition 1&2 on right side Vertical Partition 3 on left side Vertical. For 270 Partition 1&2 on left side Vertical Partition 3 on right side Vertical. Even Split Assesses the screen resolution and divides the display into four evenly sized regions. Image...
  • Page 24: Philips' Flat Panel Monitors Pixel Defect Policy

    This notice explains the different types of pixel defects and defines acceptable defect levels for each type. In order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT Monitor panel must exceed these acceptable levels. For example, no more than 0.0004% of the sub pixels on a 23" XGA monitor may be defective. Furthermore, Philips sets even higher quality standards for certain types or combinations of pixel defects that are more noticeable than others. This policy is valid worldwide. Pixels and Sub pixels A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. Many pixels together form an image. When all sub pixels of a pixel are lit, the three colored sub pixels together appear as a single white pixel.
  • Page 25 3 adjacent lit subpixels (one white pixel) Distance between two bright dot defects* Total bright dot defects of all types BLACK DOT DEFECTS MODEL 1 dark subpixel 2 adjacent dark subpixels 3 adjacent dark subpixels Distance between two black dot defects* Total black dot defects of all types TOTAL DOT DEFECTS MODEL Total bright or black dot defects of all types Note 1 or 2 adjacent sub pixel defects = 1 dot defect This monitor is ISO9241-307 compliant. Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable, Philips also specifies tolerances for the proximity of pixel defects. Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables. ACCEPTABLE LEVEL ACCEPTABLE LEVEL ACCEPTABLE LEVEL 234CL2 >15mm 234CL2 5 or fewer 2 or fewer >15mm 5 or fewer...
  • Page 26: Technical Specifications

    4. Technical Specifications Picture/Display Monitor panel type Backlight Panel size Aspect ratio Pixel Pitch Brightness SmartContrast Contrast ratio (typ.) Response time (typical) Optimum Resolution Viewing angle Picture Enhancement Display colors Vertical refresh rate Horizontal Frequency sRGB Connectivity Signal input Input Signal Convenience User Convenience OSD Languages Plug & Play Compatibility Stand Tilt Power On mode Energy Consumption (EnergyStar 5.0 test method) Normal Operation (typcial) Sleep Heat Dissipation* Normal Operation Sleep TFT-LCD 23" W (58.42 cm) 16:9 0.0883 x 0.265 mm 250 cd/m²...
  • Page 27 Relative humidity Altitude MTBF Environmental ROHS EPEAT Packaging Compliance and standards Regulatory Approvals Cabinet Color Finish Note This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet. On mode: Blue, Standby/Sleep mode: Blue (blinking) AC/DC Adapter, 12V==3.0A 547 x 408 x 175 mm 547 x 326 x 129 mm 599 x 553 x 125 mm 2.56 kg 4.78 kg 0°C to 40 °C -20°C to 60°C 20% to 80% Operation: + 12,000 ft ( 3,658 m) Non-operation: + 40,000 ft ( 12,192 m) 30,000hrs Silver (www.epeat.net)
  • Page 28: Resolution & Preset Modes

    4.1 Resolution & Preset Modes Maximum Resolution 1920 x 1080 at 60 Hz (analog input) 1920 x 1080 at 60 Hz (digital input) Recommended Resolution 1920 x 1080 at 60 Hz (digital input) H. freq (kHz) Resolution 31.47 720x400 31.47 640x480 35.00 640x480 37.86 640x480 37.50 640x480 37.88 800x600 46.88 800x600 48.36 1024x768 60.02 1024x768 63.89 1280x1024 79.98 1280x1024 55.94 1440x900 70.64 1440x900 65.29 1680x1050 67.50 1920x1080 4.2 Automatic PowerSaving If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption...
  • Page 29: Regulatory Information

    5. Regulatory Information Lead-free Product Lead free display promotes environmentally sound recovery and disposal of waste from electrical and electronic equipment. Toxic substances like Lead has been eliminated and compliance with European community’s stringent RoHs directive mandating restrictions on hazardous substances in electrical and electronic equipment have been adhered to in order to make Philips monitors safe to use throughout its life cycle. EPEAT (www.epeat.net) “The EPEAT (Electronic Product Environmental Assessment Tool) program evaluates computer desktops, laptops, and monitors based on 51 environmental criteria developed through an extensive stakeholder consensus process supported by US EPA. EPEAT system helps purchasers in the public and private sectors evaluate, compare and select desktop computers, notebooks and monitors based on their environmental attributes. EPEAT also provides a clear and...
  • Page 30 means that the monitor must be connected to a computer which supports VESA DPM. Time settings are adjusted from the system unit by software. VESA State LED Indicator Normal ON (Active) Blue operation Power Saving Sleep Blue (blinking) Alternative 2 Switch Off One step As an ENERGY STAR ® Partner, we have determined that this product meets the ENERGY STAR ® guidelines for energy efficiency. Note We recommend you switch off the monitor when it is not in use for a long time. Federal Communications Commission (FCC) Notice (U.S. Only) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 31 Commission Federale de la Communication (FCC Declaration) Cet équipement a été testé et déclaré conforme auxlimites des appareils numériques de class B,aux termes de l'article 15 Des règles de la FCC. Ces limites sont conçues de façon à fourir une protection raisonnable contre les interférences nuisibles dans le cadre d'une installation résidentielle. CET appareil produit, utilise et peut émettre des hyperfréquences qui, si l'appareil n'est pas installé et utilisé selon les consignes données, peuvent causer des interférences nuisibles aux communications radio. Cependant, rien ne peut garantir l'absence d'interférences dans le cadre d'une installation particulière. Si cet appareil est la cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce qui peut être décelé en fermant l'équipement, puis en le remettant en fonction, l'utilisateur pourrait essayer de corriger la situation en prenant les mesures suivantes: • Réorienter ou déplacer l'antenne de...
  • Page 32 North Europe (Nordic Countries) Information Placering/Ventilation VARNING: FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS. Placering/Ventilation ADVARSEL: S Ø R G V E D P L AC E R I N G E N F O R , AT NETLEDNINGENS STIK OG STIKKONTAKT ER NEMT TILGÆNGELIGE. Paikka/Ilmankierto VAROITUS: SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO VO I DA A N TA RV I T TA E S S A H E L P O S T I IRROTTAA PISTORASIASTA.
  • Page 33 环保使用期限 此标识指期限(十年),电子信息产品中含有 的有毒有害物质或元素在正常使用的条件 下不会发生外泄或突变, 电子信息产品用户 使用该电子信息产品不会对环境造成严重 污染或对其人身、 财产造成严重损害的期 限....
  • Page 34: Customer Care And Warranty

    MIDDLE EAST United Arab Emirates Your Philips F1rst Choice Warranty Thank you for purchasing this Philips monitor. All Philips monitors are designed and manufactured to high standards and deliver high-quality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please contact the Philips helpdesk directly to benefit from your Philips F1rst Choice Warranty. This two-year service warranty entitles you to a swap model on-site if your monitor turns out to be faulty or defective. Philips aims at a swap within 48 hours of your call being received. What is covered? The Philips F1rst Choice Warranty applies within Andorra, Austria, Belgium, Cyprus, Denmark, France, Germany, Greece, Finland, Ireland,...
  • Page 35 which apply in countries for which the product was not originally designed, manufactured, approved and/or authorized. Therefore always check whether a product can be used in a specific country. • Note that products that are not originally designed, manufactured, approved and/ or authorized for usage within the Philips F1rst Choice countries, do not apply to the Philips F1rst Choice Warranty. In these cases the Philips global warranty terms are valid. Just a click away In case of any problems, we advise you to read the operating instructions carefully or go to the www.philips.com/support website for additional support. Just a phone call away In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully or go to the www.philips.com/support...
  • Page 36 F1rst Choice Contact Information Country Code Austria Belgium Denmark Finland +358 Luxembourg +352 The Netherlands Norway Poland Portugal +351 Spain Sweden Switzerland United Kingdom Telephone number Tariff €0.07 0810 000206 €0.06 078 250851 3525 8761 Local call tariff €0.08 840 320 041 26 84 30 00 Local call tariff €0.10 0900 0400 063 2270 8250 Local call tariff 0223491505 Local call tariff 2 1359 1440 Local call tariff €0.10 902 888 785 08 632 0016 Local call tariff...
  • Page 37 manufactured, approved and/or authorized. Therefore always check whether a product can be used in a specific country. Please note that the product is not defective under this guarantee in the case where modifications become necessary in order for the product to comply with local or national technical standards which apply in countries for which the product was not originally designed and/or manufactured. Therefore always check whether a product can be used in a specific country. Just a click away In case of any problems, we advise you to read the operating instructions carefully or go to the www.philips.com/support website for additional support. Just a phone call away In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully before contacting our dealers or Information Centers In case your Philips product is not working correctly or is defective, please contact your Philips dealer or directly the Philips Service and Consumer Information Centers Website: http://www.philips.com/support...
  • Page 38 Consumer Information Centers Argentina / Australia / Brasil / Canada / New Zealand / Belarus / Bulgaria / Croatia / Czech Republic / Estonia / United Arab Emirates / Hong Kong / Hungary / India / Indonesia / Israel / Latvia / Lithuania / Malaysia / Middle East + North Africa / New Zealand / Pakistan / Romania / Russia / Serbia & Montenegro / Singapore / Slovakia / Slovenia / South Africa / South Korea / Taiwan / Philippines / Thailand / Turkey / Ukraine / Vietnam Eastern Europe BELARUS Technic al Center of JV IBA M. Bogdanovich str. 155 BY - 220040 Minsk Tel: +375 17 217 33 86 BELARUS Service.BY Petrus Brovky st. 19 – 101-B 220072, Minsk Belarus BULGARIA LAN Service 140, Mimi Balkanska Str. Office center Translog 1540 Sofia, Bulgaria Tel: +359 2 960 2360 www.lan-service.bg CZECH REPUBLIC...
  • Page 39 Topaz-Service Company, Mishina str. 3, Kiev Ukraine-03151 Tel: +38 044 245 73 31 Latin America ARGENTINA Azopardo 1480. (C1107ADZ) Cdad. de Buenos Aires Tel: 0800 3330 856 Email: CIC.monitores@Philips.com BRASIL Alameda Raja Gabaglia, 188 - 10°Andar - V. Olímpia - S. Paulo/SP - CEP 04551-090 - Brasil Tel: 0800-7254101 Email: CIC.monitores@Philips.com Pacific AUSTRALIA Company: AGOS NETWORK PTY LTD...
  • Page 40 Fax: 021-7510982 E-mail: gepta@cbn.net.id Service hours: Mon.~Fri. 8:30am~4:30pm; Sat. 8:30am~2:00pm Additional service points: 1. Philips Building Jl. Buncit Raya Kav 99. Jakarta Selatan. Phone: 021-7940040, ext 1722/1724, 98249295, 70980942 2. Jl. Tanah Abang 1 no 12S. Jakarta Pusat. Phone: 021-3455150, 34835453 Rukan City Home no H31, Gading Square.
  • Page 41 Taiwan Company: FETEC.CO Address: 3F, No.6, Lane 205, Sec. 1, Chang Hsing Rd, Lu Chu Hs, Taoyuan, Taiwan R.O.C 33800 Consumer Care: 0800-231-099 Tel: (03)2120336 Fax: (03)3129184 E-mail: knlin08@xuite.net Service hours: Mon.~Fri. 8:30am~7:00pm Thailand Company: Axis Computer System Co., Ltd.
  • Page 42 Your Philips F1rst Choice Warranty(USA) Thank you for purchasing this Philips monitor. All Philips monitors are designed and manufactured to high standards and deliver high-quality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please contact Philips directly to benefit from your Philips F1rst Choice Warranty. This two-year service warranty entitles you to a swap model on-site within 48 hours of your call being received within the first year of purchase. If you have any problems with your monitor within the second or third year of purchase, we will repair it after it has been sent to the service provider at your expense and returned to you within five working days, free of charge. LIMITED WARRANTY (Computer Monitor) Click here to access the Warranty Registration Card. Two Years Free Labor / Two Years Free Service on Parts / One Year Exchange* *Product will be exchanged with a new or renewed to original specifications unit within two business days for the first year. This product must be shipped in at your expense for service during years two.
  • Page 43 Where CAN I GET MORE INFORMATION? For more information, contact the Philips Customer Care Center by calling (877) 835- 1838 (U.S.A. customers only) or (919) 573- 7855. Before Requesting Service... Please check your owner's manual before requesting service. Adjustments of the controls discussed there may save you a service call. TO GET WARRANTY SERVICE IN U.S.A., PUERTO RICO OR U.S. VIRGIN ISLANDS... Contact the Philips Customer Care Center phone number listed below for product assistance and procedures for servicing: Philips Customer Care Center (877) 835-1838 or (919) 573-7855 (In U.S.A., Puerto Rico and U.S. Virgin Islands, all implied warranties, including implied warranties of merchantability and fitness for a particular purpose, are limited in duration to the duration of this express warranty. But, because some...
  • Page 44 water or fire, misuse or neglect. Please note that the product is not defective under this guarantee in the case where modifications become necessary in order for the product to comply with local or national technical standards which apply in countries for which the product was not originally designed and/or manufactured. Therefore always check whether a product can be used in a specific country. In case your Philips product is not working correctly or is defective, please contact your Philips dealer. In the event you require service whilst in another country a dealer address can be given to you by the Philips Consumer Help Desk in that country, the telephone and fax number of which can be found in the relevant part of this booklet. In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully before contacting your dealer. If you have questions which your dealer cannot answer or any related question please contact the Philips Consumer Information Centers or via:...
  • Page 45: Troubleshooting & Faqs

    • Make sure the computer is turned on. AUTO button doesn't function • The auto function is applicable only in VGA-Analog mode. If the result is not satisfactory, you can do manual adjustments via the OSD menu. Note The Auto Function is not applicable in DVI- Digital mode as it is not necessary. Visible signs of smoke or sparks • Do not perform any troubleshooting steps. • Disconnect the monitor from mains power source immediately for safety. • Contact with Philips customer service representative immediately. Imaging Problems Image is not centered • Adjust the image position using the “Auto” function in OSD Main Controls. • Adjust the image position using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode. Image vibrates on the screen • Check that the signal cable is properly securely connected to the graphics board or PC.
  • Page 46 • Always activate a moving screen saver program when you leave your monitor unattended. • Always activate a periodic screen refresh application if your Monitor will display unchanging static content. • Severe “burn-in” or “after-image” or “ghost image” symptoms will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty. Image appears distorted. Text is fuzzy or blurred. • Set the PC’s display resolution to the same mode as monitor’s recommended screen native resolution. Green, red, blue, dark, and white dots appears on the screen • The remaining dots are normal characteristic of the liquid crystal used in today’s technology, Please refer the pixel policy for more detail. The "power on" light is too strong and is disturbing • You can adjust “power on” light using the power LED Setup in OSD main Controls. For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.
  • Page 47: Smartcontrol Premium Faqs

    Remove SmartControl Premium, and re-install it once more. If it is still not working, we are sorry that the graphic adaptor is not supported. Please visit Philips website and check if an updated SmartControl Premium driver is available. Q4. When I click on Product Information, only partial information is shown, what happened? Ans.: It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/ CI interface. Please try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Premium and re-install it once more. Q5. I forgot my PIN for Theft Deterrence Function. How can I do? Ans.: Philips Service center has a right to ask for legitimate identification and authorization, in order to establish ownership of the monitor.
  • Page 48: General Faqs

    7.3 General FAQs Q1: When I install my monitor what should I do if the screen shows 'Cannot display this video mode'? Ans.: Recommended resolution for Philips 23": 1920 x 1080 @60Hz. • Unplug all cables, then connect your PC to the monitor that you used previously. • In the Windows Start Menu, select Settings/ Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the setting tab, in box labeled 'desktop area', move the sidebar to 1920 x 1080 pixels (23").
  • Page 49 (degrees Kelvin). Lower Kevin temperatures such as 2004K are red; higher temperatures such as 9300K are blue. Neutral temperature is white, at 6504K. Q9: Can I connect my Monitor to any PC, workstation or Mac? Ans.: Yes. All Philips Monitors are fully compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system. Please contact your Philips sales representative for more information. Q10: Are Philips Monitors Plug-and- Play? Ans.: Yes, the monitors are Plug-and-Play...
  • Page 50 2010 © Koninklijke Philips Electronics N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V. Specifcations are subject to change without notice. Version: M2234CLE1T...

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