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OWNER'S MANUAL
WASHING
MACHINE
Before beginning installation, read these instructions carefully.
This will simplify installation and ensure that the product is installed
correctly and safely. Leave these instructions near the product after
installation for future reference.
F2514NTGW
MFL69306287
Rev.01_052019
Copyright © 2017-2019 LG Electronics Inc. All Rights Reserved
www.lg.com

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Summary of Contents for LG F2514NTGW

  • Page 1 Before beginning installation, read these instructions carefully. This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference. F2514NTGW www.lg.com MFL69306287 Copyright © 2017-2019 LG Electronics Inc. All Rights Reserved Rev.01_052019...
  • Page 2: Table Of Contents

    Adding Cleaning Products ..............19 Control Panel ..................21 Programme Table ................22 Option Cycle ..................25 SMART FUNCTIONS ..........29 Using LG SmartThinQ Application ............29 Using Smart Diagnosis™ ..............31 MAINTENANCE ............32 Cleaning your Washing Machine ............32 Cleaning the Water Inlet Filter .............32 Cleaning the Drain Pump Filter ............33 Cleaning the Dispenser Drawer............34...
  • Page 3: Safety Instructions

    SAFETY INSTRUCTIONS The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the product. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. This symbol is displayed to indicate matters and operations that can cause risk.
  • Page 4 GROUNDING REQUIREMENTS WARNING For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, or electric shock, or to prevent property damage, injury to persons, or death. • This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.
  • Page 5: Important Safety Instructions

    It can cause electric shock or injury. • Only an authorized repair person from LG Electronics service centre should • This appliance is heavy. Two or more disassemble, repair, or modify the people may be needed to install and product.
  • Page 6 These • In case of flood, stop using the product products contain poisonous materials. and contact the LG Electronics service centre. Contact with water can cause • Do not plug multiple products into electric shock.
  • Page 7 Disposal • Before discarding an old appliance, unplug it. Render the plug useless. Cut off the cable directly behind the appliance to prevent misuse. • Dispose of the packaging material (such as vinyl and styrofoam) away from children. The packaging material can suffocate a child.
  • Page 8: Installation

    INSTALLATION Parts Transit bolts Power plug Drawer Control panel Drum Door Drain hose Drain plug Drain pump filter Cover cap (Location may vary depending on products) Adjustable feet Accessories Inlet hose (1EA) Spanner Elbow Bracket (Option : Hot (1EA)) (for securing drain hose) Anti–slip sheets (2EA) Caps for covering shipping bolt holes Tie strap...
  • Page 9: Specifications

    Specifications Model F2514NTGW Wash Capacity 14 kg Power Supply 220 -240 V~, 50 Hz Size 645 mm (W) x 770 mm (D) x 940 mm (H) Product Weight 77 kg Max. Watt 2000 - 2200 W Permissible Water pressure 0.1 - 1.0 MPa (1.0 - 10.0 kgf / cm²)
  • Page 10: Installation Place Requirements

    Installation Place Requirements • Do not install your washing machine in rooms where freezing temperatures may occur. Frozen hoses may Location burst under pressure. The reliability of the electronic control unit may be impaired at temperatures below freezing point. 0.5 cm •...
  • Page 11: Unpacking And Removing Shipping Bolts

    Unpacking and Removing Install the hole caps. Shipping Bolts • Locate the hole caps included in the accessory pack and install them in the shipping bolt holes. Lift the washing machine off the foam base. • After removing the carton and shipping material, lift the washing machine off the foam base.
  • Page 12: Using Anti-Slip Sheets (Optional)

    • It is most effective to install the anti–slip sheets • You can obtain rubber cups (p/no.4620ER4002B) from under the front legs. If it is difficult to place the the LG Service Centre. pads under the front legs, place them under the NOTE back legs.
  • Page 13: Leveling The Washing Machine

    Leveling the Washing Machine Connecting Inlet Hose If the floor is uneven, turn the adjustable feet as required • Water supply pressure must be between 0.1 MPa and (Do not insert pieces of wood etc. under the feet). Make 1.0 MPa (1.0 ‒ 10.0 kgf/cm sure that all four feet are stable and resting on the floor •...
  • Page 14 Connecting Hose to Water Tap Push the adapter onto the end of the tap so that the rubber seal forms a watertight connection. Connecting screw-type hose to tap with thread Tighten the four fixing screws. Screw the hose connector onto the water supply tap. Push the inlet hose vertically upwards so that the rubber seal within the hose can adhere completely to the tap and then tighten it by screwing it to the...
  • Page 15 Connecting Hose to Washing Machine Push the adapter onto the end of the tap so that the rubber seal forms a watertight connection. Make sure that there are no kinks in the hose and that Tighten the adapter ring plate and the four fixing they are not crushed.
  • Page 16: Installation Of Drain Hose

    Installation of Drain Hose • The drain hose should not be placed higher than 100 cm above the floor. Water in the washing machine may not drain or may drain slowly. • Securing the drain hose correctly will protect the floor from damage due to water leakage.
  • Page 17: Operation

    OPERATION Using the Washing Machine Choose the desired washing cycle. • Press the Cycle button repeatedly or turn the Before the first wash, select a cycle (Cotton 60 °C, add cycle selector knob until the desired cycle is a half load of detergent), allow the washing machine selected.
  • Page 18: Sorting Iaundry

    Sorting Iaundry Caring before loading. • Combine large and small items in a load. Load Look for a care label on your clothes. large items first. • This will tell you about the fabric content of your • Large items should not be more than half the garment and how it should be washed.
  • Page 19: Adding Cleaning Products

    Adding Cleaning Products Adding Detergent and Fabric Softener Adding detergent Detergent Dosage • Main wash only → • Detergent should be used according to the instruction of the detergent manufacturer and selected according • Pre wash+Main wash → to type, colour, soiling of the fabric and washing NOTE temperature.
  • Page 20 Adding water softener A water softener, such as anti-limescale can be used to cut down on the use of detergent in areas with high water hardness level. • Dispense according to the amount specified on the packaging. First add detergent and then the water softener.
  • Page 21: Control Panel

    Control Panel Power button Programme dial • Press the Power button to turn the washing • Programmes are available according to laundry machine on. type. • To cancel the Time Delay function, the Power • Lamp will light up to indicate the selected button should be pressed.
  • Page 22: Programme Table

    Programme Table Washing Programme Proper Maximum Programme Description Fabric Type Temp. Load Coloured fast garments (shirts, 40 °C Provides better performance by nightdresses, pajamas, etc) Cotton (Cold to Rating combining various drum motions. and normally soiled cotton load 60 °C) (underwear).
  • Page 23 Proper Maximum Programme Description Fabric Type Temp. Load Color fast garments (shirts, Provides less noise and vibration 40 °C nightdresses, pajamas, etc) Silent and saves money by using overnight (Cold to 5.0 kg and lightly soiled white cotton electricity. 60 °C) (underwear).
  • Page 24 Extra Options Programme Time Delay Turbo Wash™ Add Item Custom PGM Crease Care ● ●** ● ● ● Cotton ● ● ● ● ● Heavy Duty ● ● ● ● ● Baby Care ● ● ● ● ● Hygiene ● ●...
  • Page 25: Option Cycle

    Option Cycle Add Item Use this function to add loads or remove the foreign Time Delay material. You can set a time delay so that the washing machine Press the Add Item button. will start automatically and finish after a specified time interval.
  • Page 26 Crease Care Wash If you want to prevent creasing, select Crease Care Soak option. Use this mode to wash normal clothes or thick and Press the Power button. heavy clothes which are excessively dirty. Select a washing programme. Pre Wash If the laundry is heavily soiled, the Pre Wash cycle is Touch the Crease Care button.
  • Page 27 Rinse Child Lock ( By pressing the Rinse button, the Rinse times can be Select this function to lock the buttons on the control selected. assembly to prevent tampering. • 1 / 2 / 3 / 4 / 5 (times) Locking the control panel Press and hold the Wash and Rinse button for 3 Spin...
  • Page 28 • You must first connect to a gateway and register product and configuring the Wi-Fi connection. your appliance in order to use the Remote Start • You can download a desired cycle through the 'LG function. SmartThinQ' app. For more information on each cycle, refer to the 'LG SmartThinQ' app.
  • Page 29: Smart Functions

    Check the distance between the appliance and the wireless router manual. wireless router (Wi-Fi network). • LG SmartThinQ is not responsible for any network • If the distance between the appliance and the connection problems or any faults, malfunctions, wireless router is too far, the signal strength or errors caused by network connection.
  • Page 30 NOTE NOTE • If you change your wireless router, your Internet • If you choose the simple login to access the LG service provider or your password after registering SmartThinQ application, you must go through the appliance, please delete it from the LG the appliance registration process each time SmartThinQ Settings →...
  • Page 31: Using Smart Diagnosis

    Use this function if you need an accurate diagnosis by • For best results, do not move the phone while an LG Electronics customer information centre when the the tones are being transmitted. appliance malfunctions or fails. • If the call centre agent is not able to get an Smart Diagnosis™...
  • Page 32: Maintenance

    MAINTENANCE Care and Cleaning of the Interior WARNING • Unplug the washing machine before cleaning to • Use a towel or soft cloth to wipe around the washing avoid the risk of electric shock. Failure to follow machine door opening and door glass. this warning may result in serious injury, fire, •...
  • Page 33: Cleaning The Drain Pump Filter

    Cleaning the Drain Pump Filter After cleaning, turn the pump filter and insert the drain plug. • The drain filter collects threads and small objects left in the laundry. Check regularly that the filter is clean to ensure smooth running of your washing machine. •...
  • Page 34: Cleaning The Dispenser Drawer

    Cleaning the Dispenser Drawer Tub Clean Detergent and fabric softener may build up in the Tub Clean is a special cycle to clean the inside of the dispenser drawer. Remove the drawer and inserts and washing machine. check for buildup once or twice a month. A higher water level is used in this cycle at higher spin speed.
  • Page 35: Caution On Freezing During Winter

    Caution on Freezing During • After closing the tap, disconnect the cold inlet hose from the tap, and remove water while keeping the Winter hose facing downwards. • When frozen, the product does not operate normally. Make sure to install the product where it will not freeze during winter.
  • Page 36 How to Handle Freezing • When water is removed completely from the drum, close the hose plug used for removal of residual • Make sure to empty the drum, pour warm water of water, select Rinse and Spin, and press the Start/ 50–60 °C up to the rubber part inside the drum, close Pause button.
  • Page 37: Troubleshooting

    TROUBLESHOOTING • Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If your washing machine does not function properly or does not function at all, check the following before you call for service: Diagnosing Problems Symptoms Reason...
  • Page 38 Symptoms Reason Solution Electrical power cord may not be plugged in or connection may be • Make sure plug fits tightly in wall outlet. loose. Washing • Reset circuit breaker or replace fuse. Do not House fuse blown, circuit breaker machine does increase fuse capacity.
  • Page 39 The password for the Wi-Fi that you smartphone and remove it,then register are trying to connect to is incorrect. your appliance on LG SmartThinQ. • Turn off the Mobile data of your smartphone Mobile data for your smartphone is and register the applianceusing the Wi-Fi turned on.
  • Page 40: Error Messages

    Error Messages Symptoms Reason Solution Water supply is not adequate in • Check another tap in the house. area. Water supply taps are not • Fully open tap. completely open. Water inlet hose(s) are kinked. • Straighten hose(s). The filter of the inlet hose(s) are •...
  • Page 41 Symptoms Reason Solution Door is not closed properly. • Close the door completely. If ‘ ’ is not released, call for service. Door sensor has malfunctioned. • Unplug the power plug and call for service. • Close the water tap. Water overfills due to the faulty •...
  • Page 42: Warranty

    • Damage or failure caused by incorrect electrical current, voltage, or plumbing codes, commercial or industrial use, or use of accessories, components, or consumable cleaning products that are not approved by LG. • Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of your product, unless such damage results from defects in materials or workmanship.
  • Page 43 Not draining caused by clogging Clean the pump filter. of pump filter. Water is not coming because Clean the inlet valve filter water inlet valve filters are or reinstall the water inlet clogged or water inlet hoses are hoses. kinked. Inlet Filter Water is not coming because too Clean the detergent...
  • Page 44 Level Service trips to deliver, pick The warranty covers up, install the product or for manufacturing defects instruction on product use. The only. Service resulting from removal and reinstallation of the improper Installation is not Product. covered. 1° If all screws are not installed Install 4 screws at each properly, it may cause excessive corner (Total 16EA).
  • Page 45 Memo...
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