Page 1 SM-G9500 User Manual English (HK). 02/2018. Rev.1.0 www.samsung.com/hk...
Page 2: Table Of Contents
122 Always On Display Device layout and functions 124 Edge screen Battery 131 Multi window SIM or USIM card (nano-SIM card) 134 Samsung Pay Memory card (microSD card) 137 Samsung Gear Turning the device on and off 138 Samsung Members Initial setup...
Page 3 Table of Contents Settings Appendix 170 Introduction 216 Accessibility 170 Connections 231 Troubleshooting 171 Wi-Fi 173 Bluetooth 175 NFC and payment 178 Mobile Hotspot and Tethering 179 SIM card manager 179 More connection settings 182 Sounds and vibration 183 Notifications 183 Display 184 Blue light filter 185 Changing the screen mode or...
Page 4: Basics
• D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
Page 5 Basics Maintaining water and dust resistance Your device supports water- and dust-resistance. Follow these tips carefully to maintain the water- and dust-resistance of your device. Failure to do so may result in damage to your device. • D o not immerse the device in fresh water deeper than 1.5 m or keep it submerged for more than 30 minutes.
Page 6: Device Overheating Situations And Solutions
• I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
Page 7 • D elete unnecessary files or unused apps. • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
Page 8 Basics Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. • I f the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop.
Page 9: Device Layout And Functions
Basics Device layout and functions Package contents Check the product box for the following items: • D evice • U SB cable • E arphone • E jection pin • U SB power adaptor • Q uick start guide •...
Page 10 • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
Page 11 Basics Device layout Proximity/Light sensor Speaker Iris recognition LED Front camera Iris recognition camera LED indicator GPS antenna Volume key Power key Bixby key Edge screen Edge screen Touchscreen Multipurpose jack (USB Type-C)
Page 12 – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
Page 13 Basics Hard keys Volume key Power key Bixby key Function • P ress and hold to turn the device on or off. Power • P ress to turn on or lock the screen. • P ress to open Bixby Home. Refer to Bixby for more information.
Page 14: Battery
Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
Page 15 Basics Plug the USB power adaptor into an electric socket. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Charging with a Micro USB cable Connect the Micro USB connector to charge the battery with a Micro USB cable. Do not plug a Micro USB cable into your device’s multipurpose jack.
Page 16 Basics Charging other devices Use the USB connector (USB Type-C) to charge another mobile device with your device’s battery. Plug the USB connector (USB Type-C) into your device’s multipurpose jack, and connect your device and the other device via the other device’s USB cable. When charging starts, the battery charging icon will appear on the other device’s screen.
Page 17 • I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.
Page 18 About Fast charging • F ast charging uses battery charging technology that charges the battery faster by increasing the charging power. The device supports Samsung’s Adaptive fast charging feature and Qualcomm Quick Charge 2.0. • T o use Fast charging on your device, connect it to a battery charger that supports Adaptive fast charging or Quick Charge 2.0.
Page 19 Basics Wireless charging The device has a built-in wireless charging coil. You can charge the battery using a wireless charger (sold separately). Fast wireless charging You can charge your device faster using the fast wireless charging feature. To use this feature, you must use a charger and components that support the fast wireless charging feature.
Page 20: Sim Or Usim Card (Nano-Sim Card)
SIM card is inserted. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
Page 21 Basics...
Page 22 Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards.
Page 23 Basics Correct card installation Nano-SIM card 1 Nano-SIM card 2 Nano-SIM card microSD card • U se only a nano-SIM card. • Y ou cannot insert a nano-SIM card and a microSD card in tray 2 at the same time. Removing the SIM or USIM card Insert the ejection pin into the hole on the tray to loosen the tray.
Page 24 Basics Using dual SIM or USIM cards If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards Launch the Settings app and tap Connections → SIM card manager. Select a SIM or USIM card and tap the switch to activate it.
Page 25: Memory Card (Microsd Card)
To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
Page 26 Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled.
Page 27 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
Page 28: Turning The Device On And Off
Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap Device maintenance → Storage → → Storage settings →...
Page 29: Initial Setup
Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Activating emergency mode To activate emergency mode, press and hold the Power key, and then tap Emergency mode.
Page 30 Basics Select your preferred device language. Select a language. Select a Wi-Fi network and connect to it. If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup. Read and agree to the terms and conditions, and tap AGREE.
Page 31 Basics Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to Samsung account for more information. Get your content from Samsung Cloud or a previous device. Refer to...
Page 32: Samsung Account
Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more.
Page 33: Transferring Data From Your Previous Device
Tap DONE to finish registering your Samsung account. Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. Launch the Settings app and tap Cloud and accounts → Accounts.
Page 34 Basics Smart Switch Transfer data between mobile devices via Smart Switch. To use Smart Switch, launch the Settings app and tap Cloud and accounts → Smart Switch. If you do not have the app, download it from Galaxy Apps or Play Store. Transferring data using a USB connector (USB Type-C) You can connect your previous device to your device with the USB connector (USB Type-C) and a USB cable to easily and quickly transfer data.
Page 35 Basics When the app selection pop-up window appears, tap Smart Switch → RECEIVE. In the previous device, tap ALLOW. If you do not have the app, download it from Galaxy Apps or Play Store. Your device will recognise the previous device and a list of data you can transfer will appear.
Page 36 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.
Page 37 SAMSUNG NOTES, and SAMSUNG CLOUD DRIVE. Tap each card and enter the next page. You can change the settings or check the saved data. • Y ou can check the backup data in your Samsung account by using the BACKUP AND RESTORE option.
Page 38 Launch the Settings app, select the backup option, and back up your data. • I f your device supports Samsung Cloud, launch the Settings app, tap Cloud and accounts → Samsung Cloud, select your device under BACKUP AND RESTORE, tap Back up, and then back up your data.
Page 39: Understanding The Screen
Basics Understanding the screen Controlling the touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
Page 40 Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
Page 41 Basics Navigation bar (soft buttons) When you turn on the device, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.
Page 42 Basics Turning on the screen using the Home button When the screen is off (while using the Always On Display feature), hard press the Home button area until the device vibrates to turn on the screen. Alternatively, double-tap the Home button. Setting the navigation bar Change the navigation bar’s background colour, soft button settings, and the button layout.
Page 43 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. Edge panel handle A widget Bixby Home indicator.
Page 44 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping...
Page 45 Basics Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then drag it to the top of the screen.
Page 46 Basics • D eleting a folder Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen. Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options.
Page 47 Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings →...
Page 48 Basics Icon Meaning New text or multimedia message Alarm activated Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.
Page 49 Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen and security → Screen lock type, and then select a method. When you set a pattern, PIN, password, face, fingerprint, or iris for the screen lock method, you can protect your personal information by preventing others from accessing your device.
Page 50 Basics Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. Capturing a screenshot Use the following methods to capture a screenshot. Captured screenshots will be saved in Gallery.
Page 51: Notification Panel
Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
Page 52 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap →...
Page 53: Entering Text
Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Additional keyboard functions Edit the additional keyboard Hide the keyboard.
Page 54 Basics Additional keyboard functions • : Enter emoticons. • → : Enter kaomojis. • → : Attach animated GIFs. • → : Attach stickers. → CANGJIE QWERTY KEYBOARD: Switch to the qwerty keyboard. • → PY. QWERTY: Switch to qwerty pinyin mode. •...
Page 55 Basics Dictionary Look up definitions for words while using certain features, such as when browsing webpages. Tap and hold over a word that you want to look up. If the word you want to look up is not selected, drag to select the desired text.
Page 56: Installing Or Uninstalling Apps
Apps and features Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Open the Samsung folder and launch the Galaxy Apps app. This app may not be available depending on the region or service provider.
Page 57 Apps and features Managing apps Uninstalling apps and using app sleep mode Tap and hold an app and select an option. • D isable: Disable selected default apps that cannot be uninstalled from the device. • U ninstall: Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps →...
Page 58: Bixby
• R eminder: You can schedule notifications or things to do. • T o use the Bixby feature, your device must be connected to a Wi-Fi or mobile network. • T o use the Bixby feature, you must register and sign in to your Samsung account.
Page 59 Apps and features Press the Bixby key to open Bixby Home. To close Bixby Home, press the key again. Press and hold the Bixby key to launch Bixby Voice immediately. While pressing and holding the Bixby key, say what you want to Bixby Voice and then release your finger from the key. Bixby Voice will perform what you request.
Page 60 Check the Bixby intro page and tap NEXT. Select the language to communicate with Bixby Voice and tap CONFIRM. Tap SIGN IN and follow the on-screen instructions to sign in to your Samsung account. If you are already signed in, this step will not appear.
Page 61 Apps and features Bixby Home On the Bixby Home screen, you can view recommended services and information that Bixby provides by analysing your usage patterns and your routine. To open Bixby Home, press the Bixby key. Alternatively, swipe to the right on the Home screen.
Page 62 • T o use Bixby Voice, your device must be connected to a Wi-Fi or mobile network. • T o use Bixby Voice, you must sign in to your Samsung account. Using Bixby Voice When you launch Bixby Voice for the first time, you can set the language to communicate with Bixby Voice and voice wake-up.
Page 63 Apps and features For example, if you say “Send okay to Jenny”, then your message and the contact saved as Jenny will be automatically entered in the Messages app. “Send okay to Jenny” Status: Listening Status: Processing Corresponding function launched Status icons The Bixby Voice icon will change according to Bixby Voice’s current status as follow: Bixby Voice is listening.
Page 64 Apps and features Getting follow-up questions Bixby Voice will ask follow-up questions when they are needed to understand your request. If you just say “Send text”, then Bixby Voice will ask who you want to send a text to and how you want to send the text to better understand your request.
Page 65 Apps and features To view more suggested commands list, swipe downwards. If there are no desired commands, tap SEARCH COMMANDS and enter keywords. Commands list, including the keywords, will appear. To request what you entered, tap Bixby Voice usages Launching apps or functions Launch apps or functions quickly using Bixby Voice.
Page 66 Apps and features Checking the weather or your schedule Check the weather or your schedule on the Bixby Voice screen. Press and hold the Bixby key, say “Show me today’s weather” to Bixby Voice, and then release your finger from the Bixby key. Brief information will appear on the Bixby Voice screen.
Page 67 Press and hold the Bixby key and tap FULL SCREEN → → Voice apps and services. Samsung Apps that support Bixby Voice will appear, such as Gallery, Weather, and Messages. Tap a desired app to view the suggested commands that can be used with Bixby Voice.
Page 68 Apps and features Bixby Labs Bixby Voice is experimenting at Bixby Labs to expand Bixby Voice to more apps. Press and hold the Bixby key and tap FULL SCREEN → → Bixby Labs, and then tap the switch to activate the feature. View apps and voice commands that Bixby Voice is experimenting with at Bixby Labs.
Page 69 Apps and features Additional Bixby Voice functions Checking supported languages Bixby Voice is only available in some languages, and certain features may not be available depending on your region. To see the list of supported languages, open Bixby Home, and then tap →...
Page 70 Your spoken words will be converted to on-screen text. You can also set Bixby Voice to start dictation mode when you press and hold the Bixby key while the Samsung keyboard is open. To use this feature, press and hold the Bixby key and tap FULL SCREEN →...
Page 71 Apps and features Using earphones or a Bluetooth headset Connect earphones or a Bluetooth headset to the device when your voice is not heard clearly via the built-in microphone due to noisy environments. Press and hold the Call button on earphones or a Bluetooth headset to launch Bixby Voice and say your request to the microphone.
Page 72 • T o use this feature, the device must be connected to a Wi-Fi or mobile network. • T o use this feature, you must register and sign in to your Samsung account. • T he available features and search results may vary depending on the region or service provider.
Page 73 Apps and features Launching Bixby Vision You can launch Bixby Vision from the Bixby Vision supported apps. • I n the Camera app, tap BIXBY VISION. • I n the Gallery app, select an image and tap • I n the Internet app, tap and hold an image and tap Bixby Vision. •...
Page 74 Apps and features Detecting and translating text Detect and save information on business cards, or detect text in an image to share or translate For example, if you want to know what a sign says while travelling abroad, use the Bixby Vision features.
Page 75 Apps and features Searching for similar images Search for images similar to the recognised object online. You can view various images with properties similar to the object, such as colour or shape. For example, if you want to know the title of a photo or image, use the Bixby Vision features.
Page 76 Apps and features Searching for wine information Detect the information from a wine label and search for information on the wine. Information, such as its vintage chart, food pairings, and world ranking, will be provided. For example, if you find your favourite wine or want to know more about a wine, use the Bixby Vision features.
Page 77 • T o receive more accurate notifications, connect to a Wi-Fi or mobile network. • T o use this feature, you must register and sign in to your Samsung account. • T o use location reminders, the GPS feature must be activated.
Page 78 Apps and features Tap GET STARTED on the UPCOMING REMINDERS card. The Reminder intro page will appear. Make sure the Add Reminder on Home screen option is ticked and tap START. The reminder composition screen will appear. If you add the Reminder app icon ( ) to the Home screen, you can launch the Reminder app from the Home screen.
Page 79 Apps and features Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time and location setting. You can also save various content, such as a single memo or webpage address, and view it later. Creating reminders via the Reminder app Launch the Reminder app, enter information, set the time or the location condition, and then save the reminder.
Page 80 Apps and features Creating reminders with Bixby Voice Press and hold the Bixby key and say what you want to save as a reminder. For example, say “Remind me to take my medicine at 9 AM”. Bixby Voice will save what you said as a reminder.
Page 81 Apps and features Setting reminder details Add or edit reminder details, such as frequency, date and time, or location. Select a reminder to edit and tap EDIT. Edit the conditions and tap SAVE. Reminder information Checklist Reminder conditions Repeat interval Add an image.
Page 82 Apps and features Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as Bixby cards. Swipe upwards or downwards to view the Bixby cards. For example, on the way to the office in the morning, Bixby Home will show your day’s schedule and play your favourite songs.
Page 83 Apps and features Checking a reminder If you have added reminders, the most recent reminder will appear on the Bixby Home screen. On the Bixby Home screen, swipe upwards or downwards to scroll to the Reminder card. You can check the reminder information. If the reminder has a checklist, you can complete individual items on the checklist.
Page 84 Apps and features Customising Bixby settings On the Bixby Home screen, tap → Settings. • S amsung account: View your Samsung account information. • H OME CARDS – Apps: Select apps to show as cards on the Bixby Home screen.
Page 85 – Dictation on keyboard: Set Bixby Voice to start dictation mode when you press and hold the Bixby key while the Samsung keyboard is open. – Read aloud in high quality: Set Bixby Voice to read messages aloud in high quality audio.
Page 86: Phone
Apps and features Phone Introduction Make or answer voice calls. Making calls Launch the Phone app and enter a phone number. If the keypad does not appear on the screen, tap to open the keypad. to make a voice call. Access additional options.
Page 87 Apps and features Using speed dial Set speed dial numbers to quickly make calls. To set a number to speed dial, tap → Speed dial, select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit.
Page 88 Apps and features Blocking phone numbers Block calls from specific numbers added to your block list. Launch the Phone app and tap → Settings → Block numbers. , select contacts, and then tap DONE. To manually enter a number, tap Enter phone number, enter a phone number, and then When blocked numbers try to contact you, you will not receive notifications.
Page 89 Apps and features Adding a phone number to Contact Adding a phone number to Contacts from the keypad Launch the Phone app. Enter the number. If the keypad does not appear on the screen, tap to open the keypad. Tap CREATE CONTACT to create a new contact, or tap UPDATE EXISTING to add the number to an existing contact.
Page 90: Contacts
Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app, tap , and then select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information.
Page 91 Launch the Settings app, tap Cloud and accounts → Accounts, and select the account to sync with. Tap Sync account and tap the Sync Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate Searching for contacts Launch the Contacts app.
Page 92 Apps and features Tap the contact’s image, or tap the contact’s name → Details. Then take one of the following actions: • : Add to favourite contacts. • : Make a voice call. • : Compose a message. •...
Page 93: Messages
Apps and features Merging duplicate contacts When you import contacts from other storages, or sync contacts with other accounts, your contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline your contacts list. Launch the Contacts app and tap → Manage contacts → Merge contacts. Tick contacts and tap MERGE.
Page 94 Apps and features Enter a message. Access additional options. Edit recipients. Add recipients from the contacts list. Attach files. Select a SIM or USIM card. Enter a message. Enter emoticons. to send the message. Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming.
Page 95 Apps and features Blocking unwanted messages Block messages from specific numbers added to your block list. Launch the Messages app and tap → Settings → Block messages → Block numbers. Tap INBOX or CONTACTS, select a contact, and then tap To manually enter a number, tap Enter number, and then enter a phone number.
Page 96: Internet
Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Open the Samsung folder and launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go.
Page 97 Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your fingerprint or irises. Activating secret mode In the toolbar at the bottom of the screen, tap Tabs → TURN ON SECRET MODE. If you are using this feature for the first time, set whether to use a password or biometric for secret mode.
Page 98: Email
Setting up email accounts Set up an email account when opening Email for the first time. Open the Samsung folder and launch the Email app. Enter the email address and password, and then tap SIGN IN. To manually register an email account, tap MANUAL SETUP.
Page 99: Camera
Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • D o not take photos or record videos of other people without their permission. • D o not take photos or record videos where legally prohibited. •...
Page 100 Apps and features Using swipe gestures Quickly control the preview screen by swiping in different directions. You can change the shooting mode, switch between cameras, or apply filters or other effects. Switching cameras On the preview screen, swipe upwards or downwards to switch between cameras. Rear camera preview Front camera preview Changing shooting modes...
Page 101 Apps and features Applying filters and other effects On the preview screen, swipe to the left to open the list of filters and other effects. You can apply an effect to your photos or videos. After selecting a filter or effect, tap the preview screen and take a photo or record a video. To remove the applied filter or effect, open the filters and effects list and tap Remove effect.
Page 102 Apps and features Basic shooting Taking photos or recording videos Tap the image on the preview screen where the camera should focus. to take a photo or tap to record a video. To take a series of photos, tap and hold Current mode Stickers list...
Page 103 Apps and features • T he preview screen may vary depending on the shooting mode and which camera is being used. • T he camera automatically shuts off when unused. • M ake sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolutions.
Page 104 Apps and features Changing shooting modes On the preview screen, swipe to the right to open the shooting modes list and select a mode. • A uto: Take the best possible photos by setting the device to adjust the exposure and colour of photos automatically.
Page 105 Apps and features Pro mode Take photos while manually adjusting various shooting options. On the shooting modes list, tap Pro. Select options and customise the settings, and then tap to take a photo. Available options • : Select an ISO value. This controls camera light sensitivity. Low values are for stationary or brightly lit objects.
Page 106 Apps and features Panorama Using panorama mode, take a series of photos and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips: • M ove the camera slowly in one direction. •...
Page 107 Apps and features Selective focus Use the out-of-focus effect to make specific objects stand out in a photo. On the shooting modes list, tap Selective focus. Tap the image on the preview screen where the camera should focus. to take a photo. Tap the preview thumbnail.
Page 108 Apps and features Slow motion Record a video for viewing it in slow motion. You can specify sections of your videos to be played in slow motion. On the shooting modes list, tap Slow motion. to start recording. When you are finished recording, tap to stop.
Page 109 Apps and features Food Take photos of food with more vibrant colours. On the shooting modes list, tap Food. Tap the screen and drag the circular frame over the area to highlight. The area outside the circular frame will be blurred. To resize the circular frame, drag a corner of the frame.
Page 110 Apps and features Virtual shot Take a series of photos while circling a subject to create a view of the subject from multi angles. You can view the subject from different angles by dragging your finger left or right on the photo.
Page 111 Apps and features Selfie Take self-portraits with the front camera. You can preview various beauty effects on the screen. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. On the shooting modes list, tap Selfie. Face the front camera lens.
Page 112 Apps and features Applying beauty effects You can apply the spotlight effect or modify facial features, such as your skin tone or face shape, before taking self-portraits. This feature is available only in Selfie mode. On the preview screen, tap Select the options below to apply beauty effects to your face on the preview screen and take a photo of yourself.
Page 113 Apps and features When the device detects your face, tap the heart rate sensor on the back of the device to take a photo of yourself. Alternatively, show your palm to the front camera. After recognising your palm, a countdown timer will appear. When the time is up, the device will take a photo. →...
Page 114 Apps and features Wide self-portrait with motion You can take and view a wide self-portrait with motion. • W hen taking a wide self-portrait with motion, sound will not be recorded. • D epending on the shooting conditions, motion may not be saved. On the wide selfie preview screen, tap to activate the motion feature and take a wide self-portrait with motion.
Page 115 Apps and features • : Select a frame rate. • : Activate or deactivate the flash. • : Focus on a subject inside the circular frame and blur the image outside the frame. Camera settings On the preview screen, tap .
Page 116 Apps and features • S hape correction: When your face is at the edges of the preview screen, it will appear distorted. Enable this option to correct your face shape. After shape correction, the background may appear slightly distorted. •...
Page 117: Gallery
• V olume key function: Set the device to use the Volume key to control the shutter or zoom in or out. • R eset settings: Reset the camera settings. • C ontact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. Gallery Introduction View images and videos stored in your device.
Page 118 Apps and features Viewing images and videos Viewing images Launch the Gallery app and tap PICTURES. Select an image. Access additional options. Bixby Vision Add the image to favourites. Add sticker. Draw on the image. Apply a filter or effect. Share the image with others.
Page 119 Apps and features Viewing videos Launch the Gallery app and tap PICTURES. Select a video to play. Video files show the icon on the preview thumbnail. Skip to the Access additional previous video. options. Tap and hold to rewind. Skip to the next video.
Page 120 Apps and features Viewing albums You can view your images and videos sorted by folders or albums. The animations or collages you have created will also be sorted in your folders on the albums list. Launch the Gallery app, tap ALBUMS, and then select an album. Viewing stories When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories.
Page 121 Tap and hold a story to delete, and tap DELETE. Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud.
Page 122: Always On Display
Apps and features Always On Display You can always view information, such as the clock or calendar, or control music playback on the screen when it is turned off. You can also check new notifications, such as messages or missed calls. Opening notifications when the screen is off When you receive message, missed call, or app notifications, notification icons will appear on the screen even when it is turned off.
Page 123 Apps and features Setting the schedule for the Always On Display feature Launch the Settings app, tap Lock screen and security → Always On Display, and then tap the Show always switch to deactivate it. Then, tap Set schedule and set the start time and end time.
Page 124: Edge Screen
Apps and features Edge screen Introduction You can easily access your favourite apps, tasks, contacts, and more from various Edge panels. Using the Edge panels Drag the Edge panel handle towards the centre of the screen. Then, swipe to the left or right to switch between the Edge panels.
Page 125 Apps and features Editing the Edge panels Select panels to display on the Edge screen or edit them. Drag the Edge panel handle towards the centre of the screen. to open the Edge panel settings screen. Tick Edge panels to display. To edit a panel, tap EDIT.
Page 126 Apps and features Editing the Apps edge panel • T o add an app, tap on the panel and tap an app from the apps list. • T o create a folder on the panel, tap on the panel, tap and hold an app from the apps list, and then drag it over another app on the Apps edge panel.
Page 127 Apps and features Editing the People edge panel • T o delete a contact, tap and hold a contact icon and drag it to Remove at the top of the screen. • T o change the order of contacts, tap and hold a contact icon and drag it to another location.
Page 128 Apps and features Edge lighting The edges of the screen light up when you receive notifications, such as new messages. The edges of the screen will also light up when you receive a call while the device’s screen is facing downwards. Launch the Settings app, tap Display →...
Page 129 Apps and features Smart select Select an area to capture it as an image or a GIF animation. You can also pin an image so that it is always displayed at the top of the list. Capturing an image Drag the Edge panel handle towards the centre of the screen. Swipe to the left or right to open the Smart select panel.
Page 130 Apps and features On the panel, tap Animation. Adjust the position and size of the capturing area. Adjust the position. Drag a corner of the frame to resize. Select a quality. Tap RECORD to start capturing. • B efore capturing a video, make sure that the video is playing. •...
Page 131: Multi Window
Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. Some apps may not support this feature. Split screen view to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window.
Page 132 Apps and features Using additional options Tap the bar between the app windows to access additional options. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows. When you drag the bar between the app windows to the top or bottom edge of the screen, the window will be maximised.
Page 133 Apps and features Minimising the split screen view Press the Home button to minimise the split screen view. The icon will appear on the status bar. The app in the lower window will close and the app in the upper window will remain active in the minimised split screen view.
Page 134: Samsung Pay
You can view more information, such as cards that support this feature at www.samsung.com/hk/samsungpay. • T o use this feature, you must sign in to your Samsung account and register your biometric data. For more information, refer to Samsung...
Page 135 Register your fingerprint or irises to use when making payments. Create a PIN to use when making payments. This PIN will be used to verify various actions in Samsung Pay, such as making payments and unlocking the app. Registering cards You can easily register cards by capturing their images with the camera.
Page 136 Making payments Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. On the cards list, swipe to the left or right and select a card to use.
Page 137: Samsung Gear
Changing the Samsung Pay settings On the Samsung Pay screen, tap → Settings. Select the screen where the card image will appear to activate Samsung Pay on the Home screen or locked screen, or when the screen is turned off.
Page 138: Samsung Members
You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device.
Page 139: Samsung Notes
Paint with brushes. When you are finished composing the note, tap SAVE. Deleting notes Launch the Samsung Notes app, tap ALL, or tap COLLECTIONS, and then select a category. Tap and hold a note to delete. To delete multiple notes, tick more notes to delete.
Page 140: Calendar
Apps and features Calendar Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.
Page 141: Samsung Health
Tap Sync account and tap the Sync Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate To add accounts to sync with, launch the Calendar app and tap → Manage calendars →...
Page 142 View guide messages or notifications from Samsung Health. To add items to the Samsung Health screen, tap → Manage items, and then select items under each tab. • G OALS: Set your daily fitness goals and view your progress.
Page 143 Together allows you to set up step count goals and compete with your friends. You can invite friends to walk together, set target step counts, compete in challenges, and view your ranking on the Steps leaderboard. On the Samsung Health screen, tap TOGETHER. Steps The device counts the number of steps you take and measures the distance travelled.
Page 144 • I f the heart rate sensor is not working, make sure nothing is obstructing the sensor. If the heart rate sensor continues to have the same problem, visit a Samsung Service Centre. On the Samsung Health screen, tap the heart rate tracker and tap MEASURE to start measuring your heart rate.
Page 145 Apps and features Place your finger on the heart rate sensor on the back of the device. After a moment, your current heart rate will be displayed on the screen. Remove your finger from the sensor. Your current heart rate...
Page 146 (But if you sign in to your Samsung account from Samsung Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.
Page 147: Voice Recorder
Use different recording modes for various situations. The device can convert your voice to text and distinguish between sound sources. Making voice recordings Open the Samsung folder and launch the Voice Recorder app. to start recording. Speak into the microphone. to pause recording.
Page 148 Apps and features Changing the recording mode Open the Samsung folder and launch the Voice Recorder app. Select a mode from the top of the voice recorder screen. • S TANDARD: This is the normal recording mode. • I NTERVIEW: The microphone is sensitive to sounds from two directions. In this mode, both the top and the bottom of the device pick up equal amounts of sound.
Page 149: My Files
Access and manage various files stored in the device or in other locations, such as cloud storage services. Open the Samsung folder and launch the My Files app. View files that are stored in each storage. You can also view files in your device or a memory card by category.
Page 150 Apps and features WORLD CLOCK Launch the Clock app and tap WORLD CLOCK. Creating clocks , enter a city name or select a city from the globe, and then tap ADD. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap DELETE. STOPWATCH Launch the Clock app and tap STOPWATCH.
Page 151: Calculator
Apps and features TIMER Launch the Clock app and tap TIMER. Set the duration, and then tap START. To open the keypad to enter the duration, tap the duration input field. Tap DISMISS when the timer goes off. Calculator Perform simple or complex calculations. Launch the Calculator app.
Page 152: Radio
Radio Listening to the FM radio Open the Samsung folder and launch the Radio app. Before you use this app, you must connect an earphone, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time.
Page 153: Game Launcher
Apps and features Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access. You can set the device to game mode to play games more easily. Access additional options. Downloaded apps.
Page 154 Apps and features Removing a game from Game Launcher Tap and hold a game and tap Remove. Changing the performance mode You can change the game performance mode. Launch the Game Launcher app, tap Normal performance, and then tap the button repeatedly to select the mode you want.
Page 155: Samsung Connect
• Y our smartphone and other devices must be connected to a Wi-Fi or mobile network. • T o see the list of connectable devices, open the Samsung folder, launch the Samsung Connect app, and then tap SUPPORTED DEVICES.
Page 156 Apps and features Open the Samsung folder and launch the Samsung Connect app. The dashboard will appear. Access additional options. Search for and register nearby devices. Supported devices Samsung Connect tips User stories Dashboard Manage automations. Manage locations and devices.
Page 157 Add devices by locations, view the list of devices in a same location, and control them. You can also add a scene to a location to control multiple devices at the same time. Open the Samsung folder, launch the Samsung Connect app, and then tap Devices.
Page 158 For example, add an automation to turn on the audio automatically every day at 7:00 AM. Open the Samsung folder and launch the Samsung Connect app and tap Automations → ADD AUTOMATION. Tap When do you want to use this automation? and set the conditions.
Page 159: Sharing Content
Using additional features • L ink Sharing: Share large files. Upload files to the Samsung storage server and share them with others via a Web link or a code. To use this feature, your phone number must be verified.
Page 160: Samsung Dex
Apps and features Samsung DeX Samsung DeX is a service that allows you to use your smartphone like a computer by connecting the smartphone to an external display, such as a TV or monitor. You can use your smartphone’s features on a large screen conveniently by connecting an external display, keyboard, and mouse.
Page 161 Apps and features DeX Station device layout USB port Charger port (USB Type-C) Wired LAN port HDMI port Connecting devices Connect the charger to the DeX Station’s charger port (USB Type-C). Connect one end of the HDMI cable to the DeX Station’s HDMI port, and plug the other end of the cable into a TV or monitor’s HDMI port.
Page 162 Connect your smartphone’s multipurpose jack to the smartphone connector on the DeX Station. Samsung DeX will launch on the smartphone. You may not use the DeX Station if you have attached a certain type of case, such as a flip cover or a hard case cover to your smartphone.
Page 163 On your smartphone’s screen, select the screen mode you want to use. You can choose from Samsung DeX mode or screen mirroring mode. • S TART SAMSUNG DeX: Your smartphone’s screen will turn off and appear on the connected TV or monitor in desktop mode.
Page 164 Apps and features Connecting a keyboard and mouse To use Samsung DeX mode, connect a keyboard and mouse to the DeX Station’s USB ports. When you connect a keyboard, the virtual keyboard will not appear when you select the text input field.
Page 165 Apps button Status bar Taskbar • I f you want to control the Samsung DeX screen, you must connect a mouse. Refer Connecting a keyboard and mouse for more information. • W hen starting or ending Samsung DeX, running apps may be closed.
Page 166: Connecting To An External Display
Apps and features Answering calls While using Samsung DeX, you can answer calls from your smartphone on the connected TV or monitor. Select the call answering option on the connected TV or monitor to answer a call. Your smartphone’s speaker will be used during the calls.
Page 167 Apps and features Connect an HDMI cable to the HDMI adaptor (USB Type-C to HDMI) and to a TV or monitor’s HDMI port. Your smartphone’s screen will appear on the connected screen. HDMI cable HDMI adaptor (USB Type-C to HDMI)
Page 168: Google Apps
Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider.
Page 169 Apps and features Google Search quickly for items on the Internet or your device. Chrome Search for information and browse webpages. Gmail Send or receive emails via the Google Mail service. Play Music Discover, listen to, and share music on your device. You can upload music collections stored on your device to the cloud and access them later.
Page 170: Introduction
Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.
Page 171: Wi-Fi
Settings • N FC and payment: Set the device to allow you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps.
Page 172 Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.
Page 173: Bluetooth
• D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. Pairing with other Bluetooth devices On the Settings screen, tap Connections →...
Page 174 Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...
Page 175: Nfc And Payment
Settings Unpairing Bluetooth devices On the Settings screen, tap Connections → Bluetooth. The device displays the paired devices in the list. next to the device name to unpair. Tap Unpair. NFC and payment Your device allows you to read near field communication (NFC) tags that contain information about products.
Page 176 Settings Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears. Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will not read NFC tags or receive data. Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service.
Page 177 Settings Sending data Allow data exchange when your device’s NFC antenna touches the other device’s NFC antenna. On the Settings screen, tap Connections → NFC and payment and tap the switch to activate it. Tap the Android Beam switch to activate it. Select an item and touch the other device’s NFC antenna to your device’s NFC antenna.
Page 178: Mobile Hotspot And Tethering
Settings Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Connections → Mobile Hotspot and Tethering. You may incur additional charges when using this feature.
Page 179: Sim Card Manager
Settings SIM card manager Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM or USIM cards for more information. On the Settings screen, tap Connections → SIM card manager. • C alls: Select a SIM or USIM card for voice calls. •...
Page 180 Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.
Page 181 Settings MirrorLink You can display your device’s screen on the vehicle’s head unit monitor. Connect your device to a vehicle to control your device’s MirrorLink apps on the vehicle’s head unit monitor. On the Settings screen, tap Connections → More connection settings → MirrorLink. Your device is compatible with vehicles that support MirrorLink version 1.1 or higher.
Page 182: Sounds And Vibration
Settings Sounds and vibration Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • S ound mode: Set the device to use sound mode, vibration mode, or silent mode. • V ibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls. •...
Page 183: Notifications
Settings Notifications Change the notification settings for each app. On the Settings screen, tap Notifications. To display icon badges, tap the App icon badges switch to activate it. To customise the settings, tap App icon badges. To customise notification settings, tap ADVANCED and select an app. Display Options Change the display and the Home screen settings.
Page 184: Blue Light Filter
Settings • L ED indicator: Set the device to turn on the LED indicator when you charge the battery, when you have notifications, or when you make voice recordings while the screen is turned off. • S tatus bar: Customise the settings for displaying notifications or indicators on the status bar.
Page 185: Changing The Screen Mode Or Adjusting The Display Colour
Settings Changing the screen mode or adjusting the display colour Select a screen mode suitable for viewing movies or images, or adjust the display colour to your preference. If you select the Adaptive display mode, you can adjust the display colour balance by colour value and you can also adjust the colours at the edges of the screen.
Page 186 Settings Adjusting the screen tone by colour value Increase or lower certain colour tones by adjusting the Red, Green, or Blue value individually. On the Settings screen, tap Display → Screen mode → Adaptive display. Tick Advanced options. Adjust the Red, Green, or Blue colour bar to your preference. The screen tone screen will be adjusted.
Page 187: Screen Resolution
Settings Adjust the colour adjustment bar to adjust the colours. Tap APPLY. The colours at the edges of the screen will be optimised. • W hen the battery level is low, the colour balance adjustment may not work. • I t may take some time to apply your adjustment and the device may restart up to 2 times.
Page 188: Wallpapers And Themes
Settings Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device. On the Settings screen, tap Wallpapers and themes. • W allpapers: Change the wallpaper settings for the Home screen and the locked screen. •...
Page 189 Settings • P alm swipe to capture: Set the device to capture a screenshot when you swipe your hand to the left or right across the screen. You can view the captured images in Gallery. It is not possible to capture a screenshot while using some apps and features. •...
Page 190: Device Maintenance
Settings Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Battery Device security Performance mode Memory Storage Using the quick optimisation feature...
Page 191 Settings Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. On the Settings screen, tap Device maintenance → Battery. • T he usage time left shows the time remaining before the battery power runs out.
Page 192: Apps
The available capacity may change when you update the device. • Y ou can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as cache, tap CLEAN NOW. To delete files or uninstall apps that you do not use any more, select a category under USER DATA.
Page 193: Lock Screen And Security
• F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. You can also locate your device or control the device remotely by using the Find My...
Page 194: Face Recognition
Settings • S ecurity update: View the version of your device’s security system and check for updates. • S ecure Folder: Create a secure folder to protect your private content and apps from others. Refer to Secure Folder for more information.
Page 195 Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. On the Settings screen, tap Lock screen and security → Face Recognition. Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one. Read the on-screen instructions and tap CONTINUE.
Page 196: Iris Recognition
If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
Page 197 Settings Precautions for using iris recognition Before using the iris recognition camera and LED, keep the following precautions in mind. • T o protect your eyes, keep the screen at least 20 cm away from your face when using iris recognition.
Page 198 Settings Registering irises The device can save the iris data of one person only. You cannot register more than one set of irises. On the Settings screen, tap Lock screen and security → Iris Scanner. Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one.
Page 199 Settings Position your eyes inside the circles on the screen and open your eyes wide. The iris recognition camera will scan your irises. When an iris lock pop-up window appears, tap TURN ON to use your irises to unlock the screen.
Page 200 You can use your irises to verify your account and password to sign in to the website. Verifying the Samsung account password Use your irises to verify your Samsung account password. You can use your irises instead of entering your password, for example, when you purchase content from Galaxy Apps.
Page 201 Settings Unlocking the screen with irises You can unlock the screen with your irises instead of using a pattern, PIN, or password. On the Settings screen, tap Lock screen and security → Iris Scanner. Unlock the screen using the preset screen lock method. Tap the Iris unlock switch to activate it.
Page 202: Fingerprint Recognition
If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
Page 203 Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • T he fingerprint recognition sensor recognises fingerprints. Ensure that the fingerprint recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and necklaces.
Page 204 Settings Place your finger on the fingerprint recognition sensor. After the device detects your finger, lift it up and place it on the fingerprint recognition sensor again. Repeat this action until the fingerprint is registered. When you are finished registering your fingerprints, tap DONE.
Page 205 Unlock the screen using the preset screen lock method. Tap the Samsung account switch to activate it. Sign in to your Samsung account. Using fingerprints with Samsung Pay You can use fingerprints with Samsung Pay to make payments quickly and securely. Refer to Samsung Pay for more information.
Page 206: Secure Folder
Settings Unlocking the screen with fingerprints You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password. On the Settings screen, tap Lock screen and security → Fingerprint Scanner. Unlock the screen using the preset screen lock method. Tap the Fingerprint unlock switch to activate it.
Page 207 • W hen you launch the Secure Folder app, you must unlock the app using your preset lock method. • I f you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button at the bottom of the locked screen, and enter your Samsung account password.
Page 208 Settings Moving content to Secure Folder Move content, such as photos and contacts, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. Launch the Secure Folder app and tap Add files. Tap Images, tick images to move, and then tap DONE.
Page 209 Tap Edit apps, tick apps, and then tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account.
Page 210 Settings Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data Launch the Secure Folder app and tap → Settings → Backup and restore.
Page 211: Cloud And Accounts
On the Settings screen, tap Cloud and accounts → Backup and restore → Back up data for the Samsung account, tap the switches next to the items you want to back up to activate them, and then tap BACK UP.
Page 212: Google
Settings Using a Google account On the Settings screen, tap Cloud and accounts → Backup and restore and tap the Back up my data switch for the Google account to activate it. Tap Backup account and select an account as the backup account. To restore data using a Google account, tap the Automatic restore switch to activate it.
Page 213 • R eport diagnostic information: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • M arketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters.
Page 214: Software Update
Settings Software update Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. If emergency software updates are released for your device’s security and to block new types of security threats, they will be installed automatically without your agreement.
Page 215: About Phone
Settings About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap EDIT. • S tatus: View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number. •...
Page 216 Appendix Accessibility About Accessibility Improve accessibility with features that make the device easier to use for users who have impaired vision, hearing, and reduced dexterity. Launch the Settings app and tap Accessibility. Voice Assistant (Voice feedback) Activating or deactivating Voice Assistant When you activate Voice Assistant, the device will start voice feedback.
Page 217 Appendix Controlling the screen with finger gestures You can use various finger gestures to control the screen while you are using Voice Assistant. One finger gestures • T apping: Read aloud the item under your finger. To explore the screen, place a finger on the screen and move it on the screen.
Page 218 Appendix Three finger gestures • T apping: Start reading items aloud from the top. • T apping twice: Start reading from the next item. • T apping three times: Read the last selected text and copy it to the clipboard. •...
Page 219 Appendix Configuring settings for Voice Assistant Configure settings for Voice Assistant for your convenience. Launch the Settings app and tap Accessibility → Vision → Voice Assistant → SETTINGS. • S peech volume: Select the volume level for voice feedback. •...
Page 220 Appendix • Q uick menu: Select contextual menu options to display when you swipe to the left or right with three fingers. • M anage custom labels: Manage the labels you added. • K eyboard shortcuts: Set key shortcuts to use when using an external keyboard. •...
Page 221 Using the high contrast keyboard Increase the size of the Samsung keyboard and change the key colours to increase the contrast between the text and the background. Launch the Settings app, tap Accessibility → Vision, and then tap the High contrast...
Page 222 Appendix Displaying button shapes Display button shapes with frames to make them stand out. Launch the Settings app, tap Accessibility → Vision, and then tap the Show button shapes switch to activate it. Using a magnifier Activate a magnifier to zoom in on the screen to view a larger version of the content. Launch the Settings app, tap Accessibility →...
Page 223 Appendix Reversing the display colours Improve screen visibility to help users recognise text on the screen more easily. Launch the Settings app, tap Accessibility → Vision, and then tap the Negative colours switch to activate it. Colour adjustment Adjust how colours are displayed on the screen if you have difficulty in distinguishing colours. The device changes the colours into more recognisable colours.
Page 224 Launch the Settings app, tap Accessibility → Hearing, and then tap the Mute all sounds switch to activate it. Caption settings Launch the Settings app, tap Accessibility → Hearing → Samsung subtitles (CC) or Google subtitles (CC), and then tap the switch to activate it. Select an option for configuring the caption settings.
Page 225 Appendix Adjusting the sound balance Set the device to adjust the sound balance when using an earphone. Connect an earphone to the device and wear it. Launch the Settings app and tap Accessibility → Hearing. Drag the adjustment bar under Left/right sound balance to the left or right and adjust the sound balance.
Page 226 Appendix Assistant menu Displaying the assistive shortcut icon Set the device to display the assistive shortcut icon for accessing apps, features, and settings. You can easily control the device by tapping the assistive menus in the icon. Launch the Settings app and tap Accessibility → Dexterity and interaction → Assistant menu.
Page 227 Appendix Using enhanced assistive menus Set the device to display enhanced assistive menus for selected apps. Launch the Settings app, tap Accessibility → Dexterity and interaction → Assistant menu → Assistant plus, tap the switch to activate it, and then select apps. Easy screen turn on Turn on the screen by moving your hand above the sensor at the top of the device.
Page 228 Appendix Adjust the size of the frame or draw a line around an area that you want to restrict. Tap DONE. The device displays the restricted area. The restricted area will not react when you touch it and the device’s keys will be disabled. However, you can enable functions for the Power key, Volume key, and keyboard in interaction control mode.
Page 229 Appendix Direct access Set to open accessibility menus quickly. Launch the Settings app, tap Accessibility → Direct access, and then tap the switch to activate it. Then, select an accessibility menu to open when you simultaneously press the Power key and the Volume Up key. You can access the following accessibility menus: •...
Page 230 Appendix Using single tap mode When an alarm sounds or a call comes in, tap the button to stop the alarm or answer the call instead of dragging the button. Launch the Settings app and tap Accessibility, and then tap the Single tap mode switch to activate it.
Page 231 Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
Page 232 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
Page 233 Appendix Calls are not connected • E nsure that you have accessed the right cellular network. • E nsure that you have not set call barring for the phone number you are dialling. • E nsure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call •...
Page 234 • E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
Page 235 • E nsure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre. A connection is not established when you connect the device to a computer •...
Page 236 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
Page 237 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f you are still having trouble with Bixby Voice after trying these tips, contact a Samsung Service Centre.
Page 238 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

Samsung SM-G9500 User Manual

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