Troubleshooting - Napoleon TravelQ 285X Manual

12

Troubleshooting

EN
Problem
Low heat / Low flame when valve
turned to high.
Excessive flare-ups/uneven heat.
Burners burn with yellow flame,
accompanied by the smell of gas.
Flames lift away from burner,
accompanied by the smell of gas,
and possibly difficulties in lighting.
Burner will not light with the igniter
but will light with a match.
Humming regulator.
"Paint" appears to be peeling inside
lid or hood.
Burner output on "high" setting
is too low. (Rumbling noise and
fluttering blue flame at burner
surface.)
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Possible Causes
Blockage of gas.
Improper preheating.
Cylinder freezing up.
Improper preheating.
Excessive grease and ash build up in
drip pan.
Possible spider web or other debris,
or improper air shutter adjustment.
Improper air shutter adjustment.
Jet-fire outlet is dirty or clogged.
Normal occurrence on hot days.
Grease build-up on inside surfaces.
Lack of gas.
Supply hose is pinched.
Dirty or clogged orifice.
Spider webs or other matter in
venturi tube.
Solution
Check for spider webs in the burner or orifice.
Preheat grill with main burners on high for 5 to 10 minutes.
When cooking for long periods of time, or when the cylinder
is close to being empty, or low outside air temperatures, 1 lb
cylinders do not have enough wetted surface area to allow
liquid propane to turn to vapor. Put on a fresh 1 lb cylinder
or hook-up to a 20 lb tank.
Preheat grill with both main burners on high for 5 to 10
minutes.
Clean drip pan regularly. Do not line pan with aluminum foil.
Refer to cleaning instructions.
Thoroughly clean burner by removing. See general
maintenance instructions. Open air shutter slightly
according to combustion air adjustment instructions. (This
must be done by a qualified gas installer.)
Close air shutter slightly according to combustion air
adjustment instructions. (This must be done by a qualified
gas installer.)
Clean jet-fire outlet with a soft bristle brush.
This is not a defect. It is caused by internal vibrations in the
regulator and does not affect the performance or safety of
the gas grill. Humming regulators will not be replaced.
This is not a defect. The peeling is caused by hardened
grease, which dries into paint-like shards that flake off.
Regular cleaning will prevent this. See cleaning instructions.
Check gas level in propane cylinder.
Reposition supply hose as necessary.
Clean burner orifice.
Clean out venturi tube.
N415-0536 NOV 2. 20