Samsung SM-T715C User Manual
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SM-T715C
User Manual
English (HK). 08/2015. Rev.1.1
www.samsung.com/hk

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Summary of Contents for Samsung SM-T715C

  • Page 1 SM-T715C User Manual English (HK). 08/2015. Rev.1.1 www.samsung.com/hk...
  • Page 2: Table Of Contents

    Table of Contents Basics Camera Gallery Read me first Smart Manager Package contents S Planner Device layout SideSync 3.0 Battery Music SIM or USIM card Video Memory card Memo Turning the device on and off Clock Touchscreen Calculator Home screen Google apps Lock screen Notification panel...
  • Page 3 Table of Contents Accessibility Accounts Backup and reset Language and input Battery Storage Accessories Date and time User manual About device Appendix Troubleshooting...
  • Page 4: Basics

    • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers.
  • Page 5: Package Contents

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 6: Device Layout

    Basics Device layout Proximity/Light sensor Front camera Speaker Power key Touchscreen Volume key Home key (Fingerprint recognition sensor) Memory card tray Recents key SIM card tray Loud speaker Back key Headset jack Loud speaker Microphone Multipurpose jack GPS antenna Main antenna Microphone Main antenna Push clip...
  • Page 7 • D o not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery. • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
  • Page 8: Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 9 Basics Viewing the remaining charging time While charging, open the Home screen and tap Apps → Settings → Battery. The actual charging time may vary depending on the status of your device and the charging conditions. The remaining charging time may not be displayed when you charge the device in very cold or very hot conditions.
  • Page 10 If the battery gets hotter than usual, the charger may stop charging. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre. Power saving mode Save the battery power by limiting the device’s functions.
  • Page 11: Sim Or Usim Card

    Basics SIM or USIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider. • O nly nano-SIM cards work with the device. • S ome LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider.
  • Page 12 Place the SIM or USIM card on the SIM card tray with the gold-coloured contacts facing downwards. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 13: Memory Card

    Basics Memory card Installing a memory card Your device accepts memory cards with maximum capacities of 128 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 14 Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.
  • Page 15: Turning The Device On And Off

    Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device.
  • Page 16 Basics Tapping To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with your finger. Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options. Dragging To move an item, tap and hold it and drag it to the target position.
  • Page 17 Basics Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return. Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part.
  • Page 18: Home Screen

    Basics Home screen Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. To view other panels, swipe to the left or right, or tap one of the screen indicators at the bottom of the screen.
  • Page 19 Basics Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customise the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more.
  • Page 20 Basics Flipboard Briefing View the latest articles in various categories. You can get up to date on news that interests you using this feature. On the Home screen, tap or swipe to the right to open Flipboard Briefing. Swipe upwards or downwards to browse articles in each news category.
  • Page 21 Basics Creating folders On the Home screen, tap and hold an app, and then drag it over another app. Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created. Tap Enter folder name.
  • Page 22 Basics Apps screen The Apps screen displays icons for all apps, including newly installed apps. On the Home screen, tap Apps to open the Apps screen. To view other panels, swipe to the left or right, or select a screen indicator at the bottom of the screen. Moving items This feature may not be available depending on the region or service provider.
  • Page 23 Basics Tap Enter folder name. and enter a folder name. To change the folder colour, tap To add more apps to the folder, tap and hold another app, and then drag it to the folder. Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.
  • Page 24: Lock Screen

    On the Apps screen, tap Settings → Lock screen and security → Screen lock type, and then select a screen lock method. The device requires an unlock code whenever unlocking it. If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. Pattern Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it.
  • Page 25: Notification Panel

    Basics A PIN consists of numbers only. Enter at least four numbers, and then enter the password again to verify it. Password A password consists of characters and numbers. Enter at least four characters including numbers and symbols, and then enter the password again to verify it. Fingerprints Register your fingerprints to unlock the screen.
  • Page 26 Basics You can use the following functions on the notification panel. Rearrange quick setting buttons. Quick setting buttons Launch Settings. Adjust the brightness. Launch S Finder. Launch Quick Connect. Tap a notification and perform various actions. Clear all notifications. Using quick setting buttons Tap quick setting buttons to activate some features.
  • Page 27 If you have installed Samsung Link on your device, the list of devices registered with Samsung Link will appear at the top of the screen. For more information about Samsung Link, visit link.samsung.com. Select a device from the list and connect to it by following the on-screen instructions.
  • Page 28 Basics Sharing content Share content with the connected devices. Open the notification panel and tap Quick Connect. Select a device from the list of detected devices. Tap Share content and select a media category. Follow the on-screen instructions to send content to the connected device. The next steps may vary depending on the selected media category.
  • Page 29: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create memos, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Additional keyboard functions Hide the keyboard.
  • Page 30 Basics Additional keyboard functions → STROKE: Switch to stroke mode. Tap stroke keys to enter a character. Tap • when you are unsure about which stroke to enter. • → HANDWRITING PAD: Switch to handwriting mode. Enter punctuation marks. Enter emoticons. This feature may not be available depending on the region or service provider.
  • Page 31: Screen Capture

    Basics Copying and pasting Tap and hold over text. to select the desired text, or tap Select all to select all text. Drag Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.
  • Page 32: Opening Apps

    Basics Opening apps On the Home screen or the Apps screen, select an app icon to open it. To open an app from the list of recently used apps, tap and select a recent app window. Closing an app and drag a recent app window to the left or right to close it. To close all running apps, tap CLOSE ALL.
  • Page 33 Basics Split screen view to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window. The selected app will launch in the upper window. Select another app to launch. You can also launch the split screen view by tapping and holding...
  • Page 34 Basics Using additional options When using apps in the split screen view, select an app window and tap the circle between the app windows to access the following options: • : Switch locations between app windows. • : Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and drag it to a location in another window.
  • Page 35 Basics Adjusting the window size Drag the circle between the app windows up or down to adjust the size of the windows. Pop-up view On the Apps screen, launch an app to use in the pop-up view. Drag down diagonally from either end of the top edge. The app screen will appear in the pop-up view.
  • Page 36 Basics Moving pop-up windows To move a pop-up window, tap and hold the circle on a window and drag it to a new location. Launching the pop-up view from the split screen view On the split screen view, tap an app window to launch it in the pop-up view. Tap and hold the circle between the app windows.
  • Page 37: Device And Data Management

    Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step.
  • Page 38 Basics Connect your previous device to the computer using the USB cable. On the computer, follow the on-screen instructions to back up data from the device. Then, disconnect your previous device from the computer. Connect your new device to the computer using the USB cable. On the computer, follow the on-screen instructions to transfer data to your new device.
  • Page 39 Updating with Smart Switch Connect the device to a computer and update the device to the latest software. On the computer, visit www.samsung.com/hk/smartswitch to download and install Smart Switch. On the computer, launch Smart Switch. Connect the device to the computer using a USB cable.
  • Page 40 To set the device to automatically back up data, tap the Auto back up switch to activate it. To restore data using a Samsung account, tap Restore. Current data will be deleted from the device to restore the selected items.
  • Page 41: Connecting To A Tv

    Introduction Register a TV to your device to easily share content between them. • T his feature is compatible with Samsung Smart TVs released in 2015 or later that support the Bluetooth Low Energy (BLE) feature. • S ome files may be buffered during playback, depending on the network connection.
  • Page 42 Basics Mirroring a TV screen to your device Open the notification panel and tap Quick Connect. The registered TV appears on the list. Select the registered TV. Tap TV to mobile device. The TV screen will appear on your device. Using the Briefing on TV feature Your registered TV turns on automatically according to the preset time set on your device and displays the time, weather, and your schedule information on the screen.
  • Page 43: Applications

    Applications Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Tap Galaxy Apps on the Apps screen. This app may not be available depending on the region or service provider.
  • Page 44: My Files

    Applications Managing apps Uninstalling or disabling apps On the Apps screen, tap EDIT. The icon appears on the apps that you can disable or uninstall. Select an app and tap DISABLE or UNINSTALL. Alternatively, on the Apps screen, tap Settings → Applications → Application manager, select an app, and then tap DISABLE or UNINSTALL.
  • Page 45: Phone

    Applications Phone Introduction Make or answer voice calls. Making calls Tap Phone on the Apps screen. Enter a phone number. If the keypad does not appear on the screen, tap to open the keypad. to make a voice call. Access additional options. Add the number to the contacts list.
  • Page 46 Applications Making calls from call logs or contacts list Tap LOG or CONTACTS, and then swipe to the right on a contact or a phone number to make a call. Making an international call to open the keypad if the keypad does not appear on the screen. Tap and hold 0 until the + sign appears.
  • Page 47: Contacts

    Applications Options during calls During a voice call The following actions are available: • V OLUME: Adjust the volume. • A dd call: Dial a second call. • E xtra volume: Increase the volume. • B luetooth: Switch to a Bluetooth headset if it is connected to the device. •...
  • Page 48 Applications Adding contacts Creating contacts manually Tap Contacts on the Apps screen. and select a storage location. Enter contact information. • : Add an image. • / : Add or delete a contact field. Tap SAVE. To add a phone number to the contacts list from the keypad, open the Apps screen and tap Phone.
  • Page 49: Messages

    Applications Once a contact is selected, take one of the following actions: • : Add to favourite contacts. • : Make a voice call. • : Compose a message. • : Compose an email. Messages Introduction Send and view messages by conversation.
  • Page 50: Internet

    Applications Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Tap Messages on the Apps screen. On the messages list, select a contact. View your conversation. Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently.
  • Page 51: Email

    Applications Email Setting up email accounts Set up an email account when opening Email for the first time. Tap Email on the Apps screen. Enter the email address and password, and then tap NEXT. To manually register a company email account, tap MANUAL SETUP. Follow the on-screen instructions to complete the setup.
  • Page 52: Camera

    Applications Camera Introduction Take photos and record videos using various modes and settings. Basic shooting You can take photos or record videos. View your photos and videos in Gallery. Tap Camera on the Apps screen. Camera etiquette • D o not take photos or record videos of other people without their permission. •...
  • Page 53 Applications Current mode Preview thumbnail Record a video. Quick settings Take a photo. Switch between the front and rear cameras. Camera settings Shooting modes On the preview screen, swipe to the right to access the list of shooting modes. Or, swipe to the left to view photos and videos you have captured.
  • Page 54 Applications Locking the focus and exposure Strong light/dark contrast and the subject being outside the auto focus area may make it difficult to achieve an appropriate exposure. Lock the focus or exposure and then take a photo. Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked.
  • Page 55 Applications Panorama Take a series of photos horizontally or vertically and then stitch them together to create a wide scene. On the preview screen, tap MODE → Panorama. To get the best shots using panorama mode, follow these tips: • M ove the camera slowly in one direction. •...
  • Page 56 Applications Viewing virtual shot photos On the preview screen, tap the preview thumbnail. Drag your finger left or right on the screen, or slowly swivel the device left or right to view the subject from different angles. HDR (Rich tone) Take photos with rich colours and reproduce details even in bright and dark areas.
  • Page 57 Applications Shot & more Take a series of photos and modify them by applying various effects using the shooting modes. The zoom feature is not available while taking photos in this mode. On the preview screen, tap MODE → Shot & more. The device takes a series of photos and displays the available shooting modes.
  • Page 58 Applications Dual Camera When you take a landscape photo with the rear camera, the photo or video captured by the front camera appears in an inset window, or vice versa. Use this feature to take a beautiful landscape photo and a self-portrait simultaneously. On the preview screen, tap MODE →...
  • Page 59 Applications Interval shot Take series of self-portraits at an interval and save photos you want. On the preview screen, tap to switch to the front camera for self-portraits. Tap MODE → Interval shot. When the device detects your face, tap the screen to take a photo of yourself. The device will take four photos at the two-second intervals.
  • Page 60 Applications Camera settings Quick settings On the preview screen, use the following quick settings. The available options may vary depending on the shooting mode and which camera is being used. • : Select a filter effect to use when taking photos or recording videos. To download more effects, tap Download.
  • Page 61: Gallery

    Applications • V iew mode: Change the aspect ratio of the preview screen. • G rid lines: Display viewfinder guides to help composition when selecting subjects. • L ocation tags: Attach a GPS location tag to the photo. •...
  • Page 62 Applications Select an image or a video. Video files show the icon on the preview thumbnail. To play a video, tap Move to the previous screen. More options Share the image with others. Modify the image. Add the image to favourites. Delete the image.
  • Page 63: Smart Manager

    Applications Smart Manager Introduction The Smart manager provides an overview of the status of your device’s battery, storage, RAM, and system security. You can also automatically optimise the device with one tap of your finger. Using the quick optimisation feature On the Apps screen, tap Smart Manager →...
  • Page 64 Applications Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features and closing apps that are consuming an excessive amount of battery power. The usage time left shows the time remaining before the battery power runs out.
  • Page 65 Applications Enter event details. Enter a title. Select a calendar to use or Set a start and end date for sync with. the event. Set an alarm. Enter the location of the event. Attach a map showing the location of the event. Add more details.
  • Page 66: Sidesync 3.0

    • T o download and install SideSync on your Samsung Android tablet or smartphone, search for SideSync in Galaxy Apps or Play Store. If your device does not support SideSync, you may not be able to find the app.
  • Page 67 Applications Connecting your tablet and computer Connect your tablet to your computer using a USB cable. Alternatively, connect both devices to the same access point. Launch SideSync 3.0 on both devices. The virtual screen will appear on the computer and your tablet’s screen will turn off.
  • Page 68 Applications Using the virtual screen SideSync mirrors a device’s screen on another device. You can use a device’s functions, such as making calls and launching apps, via the virtual screen. The following is an image of the virtual tablet screen. •...
  • Page 69 Applications Switching between screens To use the actual screen on the connected device, press the Power key or the Home key on the connected device. The virtual screen turns off and the connected device’s screen turns on. If your tablet is connected to your computer, click the virtual tablet screen on the computer to return to it.
  • Page 70 Applications Move the mouse pointer to the left or right edge of the computer’s screen to go to your tablet’s screen. The mouse pointer will appear on your tablet’s screen. On your tablet, use the computer’s keyboard and mouse to perform actions, such as entering text, copying and pasting, and selecting items.
  • Page 71: Music

    Applications Music Listen to music sorted by category and customise playback settings. Tap Music on the Apps screen. Select a category, and then select a song to play. Tap the album image at the bottom of the screen to open the music player screen. Access additional options.
  • Page 72: Video

    Applications Video Watch videos stored in the device and customise playback settings. Tap Video on the Apps screen. Select a video to play. Open the playlist. Access additional options. Pause and resume playback. Rewind or fast-forward by dragging the bar. Adjust the volume.
  • Page 73: Memo

    Applications Memo Create memos and organise them by category. On the Apps screen, tap Memo. Composing memos on the memos list and enter a memo. While composing a memo, use the following options: • C ategory: Create or set a category. •...
  • Page 74 Applications Setting alarms Set an alarm time and tap SAVE. To open the keypad to enter an alarm time, tap KEYPAD. To set an alarm with various alarm options, tap OPTIONS, set alarm options, and then tap SAVE. To activate or deactivate alarms, tap the clock icon next to the alarm in the alarms list. Stopping alarms Tap DISMISS to stop an alarm.
  • Page 75: Calculator

    Applications TIMER On the Apps screen, tap Clock → TIMER. Set the duration, and then tap START. To open the keypad to enter the duration, tap KEYPAD. Tap DISMISS when the timer goes off. Calculator Perform simple or complex calculations. Tap Calculator on the Apps screen.
  • Page 76 Applications Maps Find your location on the map, search for locations, and view location information for various places. Play Movies & TV Watch videos stored on your device and download various content to watch from Play Store. Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others.
  • Page 77: Settings

    Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options. On the Apps screen, tap Settings. To search for settings by entering keywords, tap SEARCH. Wi-Fi Connecting to a Wi-Fi network Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.
  • Page 78 Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. On the Settings screen, tap Wi-Fi, and then tap the switch to activate it. Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.
  • Page 79: Bluetooth

    SIG, may be incompatible with your device. • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.
  • Page 80 Settings Pairing with other Bluetooth devices On the Settings screen, tap Bluetooth, and then tap the switch to activate it. The detected devices are listed. Select a device to pair with. If your device has paired with the device before, tap the device name without confirming the auto-generated passkey.
  • Page 81: Flight Mode

    Settings Unpairing Bluetooth devices Tap Bluetooth on the Settings screen. The device displays the paired devices in the list. next to the device name to unpair. Tap Unpair. Flight mode This disables all wireless functions on your device. You can use only non-network services. On the Settings screen, tap Flight mode.
  • Page 82: Data Usage

    Settings Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. On the Settings screen, tap Mobile hotspot and tethering → Mobile hotspot. Tap the switch to activate it. icon appears on the status bar.
  • Page 83: Mobile Networks

    Settings Mobile networks Configure your mobile network settings. On the Settings screen, tap Mobile networks. • D ata roaming: Set the device to use data connections when you are roaming. • A ccess Point Names: Set up access point names (APNs). •...
  • Page 84 Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to.
  • Page 85: Sounds And Notifications

    Settings Download booster Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed. On the Settings screen, tap More connection settings → Download booster. •...
  • Page 86: Display

    Settings Display Change the display settings. On the Settings screen, tap Display. • B rightness: Adjust the brightness of the display. • F ont: Change the font size and type. • S creen timeout: Set the length of time the device waits before turning off the display’s backlight.
  • Page 87: Applications

    • U nlock effect: Select an effect that you see when you unlock the screen. • F ingerprints: Register your fingerprint to the device to secure the device or sign in to your Samsung account. Refer to Fingerprint recognition for more information.
  • Page 88 You can also access the Find my mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • U nknown sources: Set the device to allow the installation of apps from unknown sources.
  • Page 89 Settings • T he device may not recognise fingerprints from small or thin fingers. • I f you bend your finger or use a fingertip, the device may not recognise your fingerprints. Make sure to cover the entire Home key with your finger. •...
  • Page 90 Enter the password again and tap OK. Verifying the Samsung account password Use fingerprints to verify your Samsung account password. You can use a fingerprint instead of entering your password, for example, when you purchase content from Galaxy Apps. On the Settings screen, tap Lock screen and security → Fingerprints.
  • Page 91: Privacy

    Settings Tap the Verify Samsung account switch to activate it. Sign in to your Samsung account. Using fingerprints to sign in to accounts You can use your fingerprints to sign in to webpages that support password saving. On the Settings screen, tap Lock screen and security → Fingerprints.
  • Page 92 Settings Private mode Hide personal content in your device to prevent others from accessing it. Activating private mode On the Settings screen, tap Privacy → Private mode, and then tap the switch to activate If you are activating private mode for the first time, follow the on-screen instructions to set up a private mode access code.
  • Page 93: Accessibility

    Settings Unhiding content In the private folder, tap and hold an item, and then tick items to unhide. Tap MORE → Remove from Private. Select a folder to move the items to, and then tap MOVE HERE. The items will be moved to the selected folder. Automatically deactivating private mode You can set the device to automatically deactivate private mode each time the screen turns off.
  • Page 94: Accounts

    To sync content with your accounts, select an account and select items to sync. Registering Samsung accounts You need a Samsung account when using some Samsung apps. You can back up or restore data saved in the device to your Samsung account. Register your Samsung account to the device to conveniently use Samsung services.
  • Page 95: Backup And Reset

    Change the settings for managing settings and data. On the Settings screen, tap Backup and reset. • B ack up my data: Back up your personal information and app data to the Samsung server. You can also set the device to automatically back up data.
  • Page 96: Battery

    Settings Battery View battery power information and change power saving options. On the Settings screen, tap Battery. The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.
  • Page 97: Date And Time

    Settings Date and time Access and alter the following settings to control how the device displays the time and date. On the Settings screen, tap Date and time. If the battery remains fully discharged or removed from the device, the time and date is reset.
  • Page 98: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 99 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or has fatal errors If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
  • Page 100 • E nsure that the charger is connected properly. • V isit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
  • Page 101 • F ree some memory by transferring files to a computer or deleting files from your device. • R estart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview •...
  • Page 102 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 103 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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