General Troubleshooting - Talkaphone AOR-24 Installation Manual

XII.

General Troubleshooting

Problem
The Command Unit does
not function at all. It
cannot dial out or it cannot
be called into.
I hear noise on the line.
The Local Phone rings
briefly, but then when I
pick up the handset, I hear
one beep.
The controller board will
not accept the Access
Code.
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Possible Causes
1. The internal power supply is not properly connected (check primary
power and batteries).
2. The cabling for the PSTN/POTS telephone line or analog PBX
extension line may not have been properly terminated inside the
Command Unit. Verify the internal connections.
3. The cabling for the PSTN/POTS telephone line or analog PBX
extension line may have been disconnected. Please verify continuity
throughout the cable run.
4. The Command Unit has been damaged by a power surge. Contact
Talkaphone Technical Support.
1. The cabling run for the AOR-CSE Station may not be twisted, shielded
wire. Fluorescent lights, elevator machinery, and other devices can emit
noise onto the wire run if they are not twisted and shielded.
2. See Section II – Technical Requirements for further details.
1. The Analog Call Station that called in was not programmed with a
phone number.
1. You may be remotely programming through a PSTN/POTS telephone
line or analog PBX extension line that does not transmit in-band DTMF.
Please ensure that in-band DTMF is available.
2. The Access Code has been changed. You can reset all codes to
factory defaults by first entering the Master Access Code: *30*12345678*
Then enter the factory default code: *30*14725836*
Area of Rescue Command Unit
Installation Guide
Model AOR-24 / Model AOR-32
Product Revision 2.0
Rev. 3/8/2022