LG TWIN171411B Owner's Manual
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LG TWIN171411B Owner's Manual

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OWNER'S MANUAL
WASHING
MACHINE
Before beginning installation, read these instructions carefully.
This will simplify installation and ensure that the product is installed
correctly and safely. Leave these instructions near the product after
installation for future reference.
WD1411SBW
MFL69962014
Rev.05_101719
Copyright © 2017-2019 LG Electronics Inc. All Rights Reserved.
www.lg.com

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  • Page 1 Before beginning installation, read these instructions carefully. This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference. WD1411SBW www.lg.com MFL69962014 Copyright © 2017-2019 LG Electronics Inc. All Rights Reserved. Rev.05_101719...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS This manual is produced for a group of products and may contain images or content different from the model you purchased. This manual is subject to revision by the manufacturer. SAFETY INSTRUCTIONS ........03 Important Safety Instructions ...............04 INSTALLATION ............07 Parts ....................07 Accessories ..................07...

  • Page 3: Safety Instructions

    SAFETY INSTRUCTIONS The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the product. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. This symbol is displayed to indicate matters and operations that can cause risk.

  • Page 4: Important Safety Instructions

    Important Safety Instructions WARNING To reduce the risk of fire, electric shock, or injury to persons when using your product, basic safety precautions should be followed, including the following: Installation • Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.
  • Page 5 Improper use can cause fire or an explosion. • In case of flood, disconnect the power plug and contact the LG Electronics customer information centre. • Do not lean or push down on the door excessively, when the appliance door is open.
  • Page 6 Maintenance • Securely plug the power plug in the outlet socket after completely removing any moisture and dust. • Disconnect the power cord before cleaning the appliance. Turning the unit off into stand by mode from the front panel will not isolate the mains supply from the appliance.

  • Page 7: Installation

    INSTALLATION Parts Transit bolts (x 3) Power plug Drawer Control panel Drum Door Drain hose Drain tube Drain pump filter Cover cap (Location may vary depending on products) Adjustable feet (x 4) Accessories Cold supply hose (1EA) Spanner Caps for covering transit Anti–slip sheets (2EA) (Option: Hot (1EA)) bolt holes...

  • Page 8: Specifications

    Specifications Model WD1411SBW Power Supply 220 - 240 V~, 50 Hz Size 600 mm (W) x 640 mm (D) x 850 mm (H) Product Weight 72 kg • Appearance and specifications may change without notice to improve the quality of the product. •...

  • Page 9: Installation Place Requirements

    • Repairs to the appliance must only be carried out the appliance on an elevated surface or stand unless by qualified personnel. Repairs carried out by it is supplied by LG electronics for this model. inexperienced persons may cause injury or serious malfunctioning. Contact your local service centre.

  • Page 10: Unpacking And Removing Transit Bolts

    Unpacking and Removing Transit Install the hole caps. Bolts • Locate the hole caps included in the accessory pack and install them in the shipping bolt holes. Lift the appliance off the foam base. • After removing the carton and shipping material, lift the appliance off the foam base.

  • Page 11: Using Anti-Slip Sheets (Optional)

    • Push or rock the top diagonal edges of the appliance gently to make sure that the appliance does not rock. If the appliance rocks, level the appliance again. NOTE • You can obtain anti-slip sheets from an LG Service Centre or any Hardware store.

  • Page 12: Leveling The Appliance

    Leveling the Appliance Connecting Supply Hose If the floor is uneven, turn the adjustable feet as required • Water supply pressure must be between 100~800 kPa (Do not insert pieces of wood etc. under the feet). Make (1.0‒8.0 kgf/cm sure that all four feet are stable and resting on the floor •...
  • Page 13 Connecting Hose to Water Tap Push the adapter onto the end of the tap so that the rubber seal forms a watertight connection. Connecting Screw-Type Hose to a Tap with a Tighten the four fixing screws. Thread Screw the hose connector onto the water supply tap. Push the supply hose vertically upwards so that the rubber seal within the hose can adhere completely to the tap and then tighten it by...
  • Page 14 Connecting Hose to Appliance Push the adapter onto the end of the tap so that the rubber seal forms a watertight connection. Attach the hot water line to the hot water supply on the Tighten the four fixing screws and the adapter back of the washer.

  • Page 15: Installing The Drain Hose

    Installing the Drain Hose Electrical Connections (In the UK Only) • The drain hose should not be placed higher than 100 cm above the floor. Water in the appliance may not The wires in the mains lead are coloured in accordance drain or may drain slowly.

  • Page 16: Operation

    OPERATION Using the Washing Machine Choose the desired washing cycle. • Turn the cycle selector knob until the desired Before the first wash, select a washing programme, cycle is selected. allow the washing machine to wash without clothing. This will remove residue and water from the drum that may have been left during manufacturing.

  • Page 17: Sorting Laundry

    Sorting Laundry Caring before loading. • Combine large and small items in a load. Load Look for a care label on your clothes. large items first. • This will tell you about the fabric content of your • Large items should not be more than half the garment and how it should be washed.

  • Page 18: Adding Cleaning Products

    Adding Cleaning Products NOTE • Do not let the detergent harden. Doing so may lead to Detergent Dosage blockages, poor rinse performance or bad odours. • Full load : According to manufacturer’s • Detergent should be used according to the instruction recommendation.
  • Page 19 Using Tablet • Do not leave the fabric softener in the detergent drawer for more than 2 days (Fabric softener may Open the door and put tablets into the drum. harden). • Softener will automatically be added during the last rinse cycle.

  • Page 20: Control Panel

    Control Panel Power Button Programme Knob • Press the Power button to turn the washing • Programmes are available according to laundry machine on. type. • Lamp will light up to indicate the selected Start/Pause Button programme. • This Start/Pause button is used to start the wash cycle or pause the wash cycle.

  • Page 21: Programme Table

    Programme Table Washing Programme Maximum Programme Description Fabric Type Proper Temp. Load Weight Provides better performance by Coloured fast garments (shirts, 40 °C Cotton combining various drum motions. nightdresses, pajamas, etc) (Cold to 95 °C) Rated Provides optimised washing Coloured fast garments (shirts, Capacity performance for a large amount nightdresses, pajamas, etc)
  • Page 22 Maximum Programme Description Fabric Type Proper Temp. Load Weight Coloured laundry which is lightly soiled fast. This cycle provides a fast washing Cold CAUTION : Use less than 20g of Speed 14 time for small loads and lightly soiled 2.0 kg (Cold to 40 ºC) detergent (for 2.0kg load) otherwise clothes.
  • Page 23 Extra Options Turbo Medic Programme Delay End Steam Pre Wash Favourite Intensive Clean Rinse ● ● ● ● ● ● ● Cotton ● ● ● ● ● ● Cotton Eco ● ● ● ● ● ● ● Easy Care ● ●...
  • Page 24 Operating Data Programme Max RPM Cotton 1400 Cotton Eco 1400 Easy Care 1000 1400 Allergy Care 1400 Silent Wash 1000 Steam Refresh Duvet 1000 Sports Wear Dark Wash 1400 Speed 14 Wool+ Stain Care 1400...

  • Page 25: Option Programme

    Option Programme Steam (Optional) Steam features enhanced washing performance with Delay End low energy consumption. You can set a delay end so that the washing machine Press the Power button. will start automatically and finish after a specified time interval. For Steam option, select steam programmes.
  • Page 26 Favourite Wash Favourite programme allows you to store a customized wash programme for future use. Turbo Clean Press the Power button. Washes a limited load size in under an hour with the advantage of energy and water savings. Some other Select a washing programme.
  • Page 27 Add Item Spin Laundry can be added or removed after the washing programme is started. • The Spin speed can be selected by pressing the Spin button repeatedly. Higher spin speeds may not be Press the Add Item button when the LED is available on some cycles.
  • Page 28 You must deactivate child lock before you seconds to enable Remote Start function. can access any other functions. Start a cycle from the LG SmartThinQ application on your smart phone. Unlocking the Control Panel Press and hold the Wash and Temp. buttons for three NOTE seconds.

  • Page 29: Using Smart Thinq Application

    • To verify the Wi-Fi connection, check that Wi-Fi Installing Smart ThinQ icon on the control panel is lit. • LG SmartThinQ is not responsible for any network Search for the LG SmartThinQ application from the connection problems or any faults, malfunctions, or Google Play Store or Apple App Store on a smart errors caused by network connection.
  • Page 30 Smart Diagnosis™ can not be activated unless the for download. appliance is connected to power. If the appliance is LG Electronics will also provide open source code to you unable to turn on, then troubleshooting must be done without using Smart Diagnosis™.

  • Page 31: Using Smart Diagnosis

    Use this function if you need an accurate diagnosis by • If the Smart Diagnosis™ data transfer is poor due to an LG Electronics customer information center when the poor call quality, you may not receive the best Smart appliance malfunctions or fails. Use this function only Diagnosis™...

  • Page 32: Maintenance

    MAINTENANCE Cleaning the Interior • ult in serious injury, fire, electric shock, or death. • Never use harsh chemicals, abrasive cleaners, or • Use a towel or soft cloth to wipe around the washing solvents to clean the washing machine. They may machine door opening and door glass.

  • Page 33: Cleaning The Drain Pump Filter

    Cleaning the Drain Pump Filter After cleaning, refit the pump filter cap by turning it to the right and insert the drain plug back onto • The drain filter collects threads and small objects left the drain tube plug. in the laundry. Check regularly that the filter is clean to ensure smooth running of your washing machine.

  • Page 34: Cleaning The Dispenser Drawer

    Cleaning the Dispenser Drawer Tub Clean (Optional) Detergent and fabric softener may build up in the Tub Clean is a special programme to clean the inside of dispenser drawer. Remove the drawer and inserts and the washing machine. check for buildup once or twice a month. A higher water level is used in this programme and a higher spin speed.

  • Page 35: Caution On Freezing During Winter

    Caution on Freezing During • After closing the tap, disconnect the cold supply hose from the tap, and remove water while keeping the Winter hose facing downwards. • When frozen, the product does not operate normally. Install the product where it will not freeze during winter.
  • Page 36 How to Handle Freezing • When water is removed completely from the drum, close the drain tube plug used for removal of residual • Make sure to empty the drum, pour warm water of water, choose a washing programme, and press the 50–60 °C up to the rubber part inside the drum, close Start/Pause button.

  • Page 37: Troubleshooting

    TROUBLESHOOTING The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service: Diagnosing Problems Symptoms Reason...
  • Page 38 Symptoms Reason Solution Electrical power cord may not be plugged in or connection may be • Make sure plug fits tightly in wall outlet. loose. • Reset circuit breaker or replace fuse. Do Washing machine does House fuse blown, circuit breaker not increase fuse capacity.
  • Page 39 Symptoms Reason Solution • It is the normal odor of new rubber and This odor is caused by the rubber will disappear after the machine has been attached to the washing machine. run a few times. If the rubber door gasket and •...

  • Page 40: Error Messages

    Error Messages Symptoms Reason Solution Water supply pressure is not • Check another tap in the house. adequate in area. Water supply taps are not • Fully open tap. completely open. Water supply hose(s) are kinked. • Straighten hose(s). The filter of the supply hose(s) •...
  • Page 41 Symptoms Reason Solution Ensure door is not open. • Close the door completely. If ‘ ’ is not released, call for service. Door sensor has malfunctioned. • Unplug the power plug and call for Thermistor control error. service. • Close the water tap. Water overfills due to a malfunction or excessively high •...
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