Samsung UN32H6350AF Service Manual
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Samsung UN32H6350AF Service Manual

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SERVICE
LED TV
UN**H6350AF
LED TV
Chassis : U8DB
Model
: UN32H6350AF
UN40H6350AF
UN48H6350AF
UN50H6350AF
UN55H6350AF
UN60H6350AF
UN65H6350AF
Manual
1. Precautions
2. Product specifications
3. Disassembly and Reassembly
4. Troubleshooting
5. Wiring Diagram
Contents

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Summary of Contents for Samsung UN32H6350AF

  • Page 1 LED TV Chassis : U8DB Model : UN32H6350AF UN40H6350AF UN48H6350AF UN50H6350AF UN55H6350AF UN60H6350AF UN65H6350AF SERVICE Manual LED TV Contents 1. Precautions 2. Product specifications 3. Disassembly and Reassembly 4. Troubleshooting 5. Wiring Diagram UN**H6350AF...

  • Page 2: Table Of Contents

    Contents 1. Precautions ........................1-1 1-1. Safety Precautions ......................1-1 1-1-1. Warnings ........................1-1 1-1-2. Servicing the LED TV ....................1-1 1-1-3. Fire and Shock Hazard .....................1-1 1-1-4. Product Safety Notices .....................1-2 1-2. Servicing Precautions ......................1-3 1-2-1. General Servicing Precautions .................1-3 1-3. Static Electricity Precautions ....................1-4 1-4.
  • Page 3 5. Wiring Diagram ......................5-1 5-1. Wiring Diagram ........................5-1 5-2. Connector ..........................5-6 5-3. Connector Functions ......................5-9...
  • Page 4 This Service Manual is a property of Samsung Electronics Co.,Ltd. © 2014 Samsung Electronics Co.,Ltd. Any unauthorized use of Manual can be punished under applicable All rights reserved. International and/or domestic law. Printed in Korea...

  • Page 5: Precautions

    1. Precautions 1. Precautions 1-1. Safety Precautions Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. 1-1-1. Warnings For continued safety, do not attempt to modify the circuit board. Disconnect the AC power and DC power jack before servicing.

  • Page 6: Product Safety Notices

    1. Precautions 1-1-4. Product Safety Notices Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage, wattage, etc.

  • Page 7: Servicing Precautions

    1. Precautions 1-2. Servicing Precautions An electrolytic capacitor installed with the wrong polarity might explode. WARNING Before servicing units covered by this service manual, read and follow the Safety Precautions section of this manual. CAUTION If unforeseen circumstances create conflict between the following servicing precautions and any of the safety precautions, always follow the safety precautions.

  • Page 8: Static Electricity Precautions

    1. Precautions 1-3. Static Electricity Precautions Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some field-effect transistors. The following techniques will reduce the incidence of component damage caused by static electricity. Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your body by touching a known earth ground.

  • Page 9: Installation Precautions

    1. Precautions 1-4. Installation Precautions For safety reasons, more than a people are required for carrying the product. Keep the power cord away from any heat emitting devices, as a melted covering may cause fire or electric shock. Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature may cause fire.

  • Page 10: Product Specifications

    2. Product specifications 2. Product Specifications 2-1. Product information Model UN**H6350AF Front View * W : Width H : High D : Depth Detail View Front Color Black Body 721.4 X 431.8 X 62.9 mm 32" With stand 721.4 X 501.6 X 264.8 mm Body 906.6 X 536.1 X 63.1 mm 40"...
  • Page 11 2. Product specifications Model UN**H6350AF Body 5.1 kg 32" With stand 6.1 kg Body 8.0 kg 40" With stand 9.1 kg 11.3 kg Body 48" With stand 12.9 kg Body 12.8 kg Weight 50" With stand 14.4 kg Body 15.8 kg 55"...

  • Page 12: Product Specification

    Auto Volume Leveler Sound Customizer Sound Output (RMS) 10W x 2 Speaker Type Down Firing + Full Range Woofer Smart TV Smart Hub Samsung SMART TV On TV Movies & TV Shows Multimedia Apps Game Multi-Screen (Dual / Quad Screen) Web Browser...
  • Page 13 Smart Interaction Voice Interaction Camera Built-in Motion control Motion Control Ready Smart Convergence Contents Streaming Screen Mirroring ISP Bound Service Samsung SMART View Smart Home Tuner/Broadcasting DTV Tuner ATSC / Clear QAM Analog Tuner Connectivity HDMI Component In (Y/Pb/Pr) Composite In (AV)
  • Page 14 Eco Feature Eco Label Eco Sensor Accessory 3D Active Glasses (Included) Remote Controller Model TM1260B Batteries (for Remote Control) Samsung Smart Touch Control (Included) Ultra Slim Wall Mount Supported Mini Wall Mount Supported Vesa Wall Mount Supported IR Extender Cable (Included)
  • Page 15 2. Product specifications Item UN**H6350AFXZA Accessory Wireless Keyboard (Included) User Manual E-Manual Power Cable Slim Gender Cable...

  • Page 16: Feature & Specifications

    2. Product specifications 2-2-2. Feature & Specifications Feature • Digital-TV, RF, 4-HDMI, 1-Component,1-A/V, 3-USB2.0(Media Play), LAN, WIFI • PIP(in HDMI 1, 2, 3, 4 Component and Sub picture is available only in TV mode(DTV/ATV)) • CMR 240 • Dolby Digital Plus Pulse, DTS Premium Sound 5.1, DTS Studio Sond Specifications Model UN**H6350AF...

  • Page 17: Accessories

    2. Product specifications 2-3. Accessories NOTE • The items’ colors and shapes may vary depending on the model. • Cables not included in the package contents can be purchased separately. • The part code for some accessories may differ depending on your region. Product Code.

  • Page 18: Viewing The Functions

    2. Product specifications 2-4. Viewing the Functions The Remote Control...

  • Page 19: Disassembly And Reassembly

    3. Disassembly and Reassemble 3. Disassembly and Reassembly This section of the service manual describes the disassembly and reassembly procedures for the LED TV. This LED TV contains electrostatically sensitive devices. Use caution when handling these components. WARNING 3-1. Disassembly and Reassembly Disconnect the LED TV from the power source before disassembly.
  • Page 20 3. Disassembly and Reassemble Description Picture Description Screws Remove the Main Board and the Power Board. NOTE Applied to Double locking. Flip up the locking tab on top of the connector. Squeeze the edge of the connector to release the second tab lock and gently pull the connector away.
  • Page 21 3. Disassembly and Reassemble Description Picture Description Screws Remove Function Assy. Remove the Speakers.(R/L) Remove the screws of T-con. Torque : 7~8Kgf.cm T-con Board 6001-002653 Unlock the locking of T-con cable. Completed disassembly. Panel • NOTE Reassembly procedures are in the reverse order of disassembly procedures.
  • Page 22 3. Disassembly and Reassemble 65 inch Description Picture Description Screws Remove screws from the Stand. Remove stand. Torque : 9~11Kgf.cm. 6001-001782 Remove the screws of rear-cover. Torque : (In this step, Two types of screws are 7~8Kgf.cm. used.) 65" : 6EA / 2EA •...
  • Page 23 3. Disassembly and Reassemble Description Picture Description Screws Remove the Main Board and the Power Board. NOTE Applied to Double locking. Flip up the locking tab on top of the connector. Squeeze the edge of the connector to release the second tab lock and gently pull the connector away.
  • Page 24 3. Disassembly and Reassemble Description Picture Description Screws Remove Function Assy. Remove the Speakers.(R/L) Remove the screws of T-con. Torque : 7~8Kgf.cm T-con Board 6001-002653 Completed disassembly. Panel • NOTE Reassembly procedures are in the reverse order of disassembly procedures.

  • Page 25: Troubleshooting

    4. Troubleshooting 4. Troubleshooting 4-1. Troubleshooting 4-1-1. Previous Check Check the various cable connections first. Check to see if there is a burnt or damaged cable. Check to see if there is a disconnected or loose cable connection. Check to see if the cables are connected according to the connection diagram. Check the power input to the Main Board.
  • Page 26 4. Troubleshooting How to check inner pattern? ⇢ Choose ‘SVC’ ⇢ Check the ‘internal pattern.’ Enter the service mode Enter ‘Service Mode.’ If you do not have Factory remote control Power OFF MENU Power On If you have Factory remote control INFO Factory ⇢...

  • Page 27: Simple Flow Chart Of Malfunction

    4. Troubleshooting 4-1-2. Simple flow chart of malfunction Does the TV turn Can you see anything on the screen? Can you see OSD menu running on the screen? Can you see Digital Channel broadcast ? Check LVDS cable connected to Main Board. Check the Power Cord.

  • Page 28: How To Check Fault Symptom

    4. Troubleshooting 4-2. How to Check Fault Symptom 4-2-1. NO Power Note Refer to the next page to check the location such a CN201 or IC201 SVC Manual mentioned. • The LEDs on The front panel do not work when connecting The power cord. Symptom •...
  • Page 29 4. Troubleshooting Diagnostics Please, Contact tech support. Caution Make sure to disconnect the power before working on the IP Board.
  • Page 30 4. Troubleshooting Location of Parts Main Board_Front A3.3V_PW A5V_PW B5V_DC_PW (IC202 No.3) (Lower L204) (Left L201) B3.3V_PW (Lower L203) B1.1V_ CPU_PW (Left L306) B1.1V_ CORE_PW (Left L305) A1.5V_DDR_PW (Upper left L2001)

  • Page 31: Factory Mode Adjustments

    4. Troubleshooting 4-3. Factory Mode Adjustments 4-3-1. Detail Factory Option NOTE If you replace the main board with new one, please change the factory option as well. The options you must change are "Type". UN**H6350AFXZA Inches 32" 40" 48" 50" Vendor Code BN95-01326A...
  • Page 32 4. Troubleshooting Inches 55" 60" 65" Vendor KOHS PANEL Code BN95-01332A BN95-01333A BN95-01334A Spec. CY-GH055CSLV1H/V CY-HH060CSSV1V CY-GH065CSAV1H/V HANSOE HANSOE Vendor SMPS BOARD Code BN44-00704A BN44-00705A BN44-00706A Spec. L55S1_EHS L60S1_ESM L65S1_EHS Chassis Ass'y BN91-12083A BN91-12522R BN91-12522S MAIN BOARD PBA Ass'y BN94-07259E BN94-07410R BN94-07410S Byte...

  • Page 33: Entering Factory Mode

    4. Troubleshooting 4-3-2. Entering Factory Mode To enter ‘Service Mode’ Press the remote -control keys in this sequence : • If you do not have Factory remote control Power OFF INFO MENU MUTE Power On • If you have Factory remote control INFO Factory Buttons operations within Service Mode...

  • Page 34: Factory Data

    4. Troubleshooting 4-3-3. Factory Data Option Factory Menu Name Data Range Factory Reset Type 32A1AF0V 40A1AF0V 48A1AF0V 50R1AF0V 55A1AF0V 60H1AF0S 65L1AF0V Local Set SW Model H6350 BOM Model 6350 TUNER S_TC Ch Table NONE MRT Option Front Color U-T-CL-M64 LVDS FORMAT JEIDA Language_Arabic Region...
  • Page 35 4. Troubleshooting Factory Menu Name Data Range Num of PVR RECORD TOOLS Support LNA Support 24Px4 Support BD Wise Support Data Service Support JAVA Data Service Support PVR Support CI Support LEDMotionPlus Support Natural Mode Support Relax Mode Support HDMI/DVI SEL Select LCD/PDP Wall Mount HV Flip...
  • Page 36 4. Troubleshooting Factory Menu Name Data Range Recognition Support IF AGC D AGC PH BW FQ BW PH RATE PD EN PEQ Inx WF Scale WF Type Number of Network Stream DP V Size Backend Device BT_AUDIO_ON_OFF Config_AV_PATH USING_PSI_UPDATE ECO Standby Fast Logo Delay Num of PANEL KEY Panel Detail...
  • Page 37 4. Troubleshooting Factory Menu Name Data Range Eeprom Reset ECO IC TYPE MC8121 Info Link Server Type development Info Link Country None TTX Group UserOSD Visual Test MediaPlayDB OPTION_SWU OTN Server Type operating OTN Test Server SWU Reset SWU Duration SWU Fail Test OPTION_NUM Num of ATV...
  • Page 38 4. Troubleshooting Factory Menu Name Data Range LMK threshold Low threshold High threshold EEPG Enable Last Screen App Resume BP RMS Reset Fanet Thread User InstantOn Default Value PDP Option Pixel Shift Test Logic SW Panel Temperature LOGIC Waveform Day Logic CheckSum SAPC Timer APC Speed...
  • Page 39 4. Troubleshooting Factory Menu Name Data Range Mono Last Memory H Shaking SOUND Carrier_Mute High Devi Speaker Delay Normal 0x0Ah SPDIF PCM Gain -9dB FM M Prescale 0x30h FM Prescale 0x00h AM Prescale 0x32h NICAM Prescale 0x48h BTSC Mono Prescale 0x19h BTSC stereo Prescale 0x2Fh...
  • Page 40 4. Troubleshooting Factory Menu Name Data Range SRS Tuning Parm Subwoofer Support India Sound AudioDock BT delay Wall Filter Type Bottom CheckSum Bottom Local CheckSum Lipsync Inx Lipsync CheckSum OK:0x9631 Lipsync USB Test Ready LipSync BT CheckSum OK:0x696A Debug Factory Menu Name Data Range Spread Spectrum...
  • Page 41 4. Troubleshooting Factory Menu Name Data Range A CTRL_OFFSET_D B CTRL_OFFSET_0_3 B CTRL_OFFSET_D ND ADJ Support MICOM POWER OFF RF Mute Time CI+1.3 FRC FDISPLAY ON/OFF 3D FDISPLAY ON/OFF PC Mode ON/OFF Tuner Margin MPEG Margin 1000 H.264 Margin CAM Wait Time TS Clock deldy TCON_TEMP READ TEMP LAST...
  • Page 42 4. Troubleshooting Factory Menu Name Data Range Frequency offset Timing offset PLL Type DEMOD Type TPS Lock RS Lock Firmware Version ISDB-T FFT Size_1 Guard Interval_1 Freq. Offset_1 SNR_1 IF AGC_1 TMCC Lock_1 TS Packer_1 Master Lock_1 A_Modulation_1 A_Code Rate_1 A_Timer InterLeave_1 A_Segments Num_1 A_BER_1...
  • Page 43 4. Troubleshooting Factory Menu Name Data Range Test Pattern Pattern Sel Logic Pattern Sel … Logic Level Sel … FRC Pre Test Pattern FRC Post Test Pattern FRC3D Fdisplay FRC3D PC Mode SOC TCON Test Pattern SOC TCON Pattern Level SOC TCON FRC Pattern HDMI WB Pattern HDMI Pattern Sel...
  • Page 44 4. Troubleshooting Factory Menu Name Data Range AR Count WIFI ER Count BT ER Count HDMI Err Cnt Camera ER Count LOG(View Log) Select Log Type NVRAM Log View Delete Log Debug Log Down Emergency Log Copy Self Diagnosis Loop Back LAN Test AV Audio Test DVIN Audio Test...
  • Page 45 4. Troubleshooting Factory Menu Name Data Range Voltage EcoSensor EXT Sound Inspection Woofer Sound Inspection NONE ATV CH Inspection DTV CH Inspection Satellite CH Inspection IPERF Stopped OPTION HDMI Expert DVB CI CAL Data Backup … CAL Data Restore … ADC/WB Factory Menu Name Data...
  • Page 46 4. Troubleshooting Factory Menu Name Data Range G-Offset B-Offset R-Gain G-Gain B-Gain WB_W2_R_Offset WB_W2_B_Offset WB_W2_R_Gain WB_W2_B_Gain WB_N_R_Offset WB_N_B_Offset WB_N_R_Gain WB_N_B_Gain MGA On/Off R1_Gain … B1_Gain … G1_Gain … R2_Gain … B2_Gain … G2_Gain … R3_Gain … B3_Gain … G3_Gain … R4_Gain …...
  • Page 47 4. Troubleshooting Factory Menu Name Data Range B8_Gain … G8_Gain … R9_Gain … B9_Gain … G9_Gain … R10_Gain … B10_Gain … G10_Gain … 4-23...

  • Page 48: White Balance

    4. Troubleshooting 4-4. White Balance 4-4-1. Calibration Into the Factory Mode. Select ADC/WB menu. Select menu. AV Calibration Option Comp Calibration Control HDMI Calibration Debug ADC/WB Advanced 4-4-2. Service Adjustment You must perform Calibration in the Lattice Pattern before adjusting the White Balance. Color Calibration •...

  • Page 49: Adjustment

    4. Troubleshooting Method of Color Calibration (AV) Apply the NTSC Lattice (N0. 3) pattern signal to the AV IN 1 port. Press the Source key to switch to “AV1” mode. Enter Service mode. Select the “ADC” menu. Select the “AV Calibration” menu. In “AV Calibration Off”...

  • Page 50: Rs-232C

    4. Troubleshooting 4-5. RS-232C • RS232C Control Port : COM#(Serial) Bit rate : 115200 Data Bit : 8 bit Parity : None Stop Bits : 1 Flow Control : None • Description of RS232C Pin# Name Full Name Pin# Name Full Name Pin# Name Full Name...

  • Page 51: Av Control Tabe

    4. Troubleshooting 4-6. AV Control Tabe Control Item Cmd1 Cmd2 Cmd3 Value General Power Power 0x00 0x00 0x00 0x00 0x01 0x02 Volume Direct 0x01 0x00 0x00 (0~100) 0x01 0x00 Down 0x02 0x00 Mute 0x02 0x00 0x00 0x00 Direct 0x04 Continuous 0x01 0x00 0x03...
  • Page 52 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE Mode CAL-NIGHT 0x04 CAL-DAY 0x05 BD Wise 0x06 Relax New function of 12" 0x07 (only PDP TV) BackLight 0~20 0x01 0x00 (0~20) (CellLight) Contrast 0~100 0x02 0x00 (0~100) Brightness 0~100 0x03 0x00 (0~100) Sharpness...
  • Page 53 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE 0x01 xvYCC 0x10 0x00 0x01 Motion Lighting 0x11 0x00 0x01 LED Motion Plus 0x0a 0x07 0x00 On(Normal) 0x01 Cinema 0x02 Ticker 0x03 Picture Color Tone Cool 0x0a 0x00 0x00 Option Change Normal → Standard 0x01 Standard mode...
  • Page 54 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE Demo 0x05 Screen Picture Size 16:9 0x0b 0x0a 0x01 0x00 Adjustment Zoom1 0x01 Zoom2 0x02 Wide Fit 0x03 0x04 Screen Fit 0x05 Smart View I 0x06 Smart View II 0x07 Auto Wide 0x08 New function of 12"...
  • Page 55 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value Sound Equalizer Balance 0x01 0x00 (0~20) 100hz 0x01 (0~20) 300hz 0x02 (0~20) 1khz 0x03 (0~20) 3khz 0x04 (0~20) 10khz 0x05 (0~20) Reset 0x06 0x00 TruSurround 0x02 0x00 0x00 HD (echo) Virtual Surrond 0x01 (echo) TruDialog...
  • Page 56 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value Key Generation refer to 0x0d 0x00 0x00 table Show/Hide Show 0x0e 0x00 0x00 0x00 Control New function of 12" Hide 0x01 Power (On/Off) 0xf0 0x00 0x00 0x00 Status Volume(0~100) 0xf0 0x01 0x00 0x00 Mute (On/Off) 0xf0...

  • Page 57: Software Upgrade

    4. Troubleshooting 4-7. Software Upgrade Software Upgrade can be performed by downloading the. latest firmware from samsung.com to a USB memory device. • Current Version - The software already installed in the TV. Software is represented as ‘Year/Month/Day_Version’. 4-7-1. How to Check the Software Version Use the Main Menu Click the "MENU"...

  • Page 58: How To Upgade Software

    4. Troubleshooting 4-7-2. How to Upgade Software Insert a USB drive containing the firmware upgrade downloaded from samsung.com into the TV. NOTE Please be careful not to disconnect the power or remove the USB drive while upgrades are being applied.
  • Page 59 4. Troubleshooting Sub Software Upgrade USB Download After Main Software upgrade, Enter the Factory menu by below method. Factory Remocon • Click the Remocon button continuedly. (Info key+ Factory key) Info Factory Nomal Remocon 2 Click the Remocon button continuedly. •...
  • Page 60 5. Wiring Diagram 5. Wiring Diagram 5-1. Wiring Diagram...
  • Page 61 5. Wiring Diagram 2014 LED Signal Path for Troubleshooting ENTER: Factory mode > SVC Info > Test Pattern...
  • Page 62 5. Wiring Diagram X14H Block-Diagram...
  • Page 63 5. Wiring Diagram X14H Power tree...
  • Page 64 5. Wiring Diagram X14H RESET tree...
  • Page 65 5. Wiring Diagram 5-2. Connector DDR 512MB DDR 512MB 15 USB 3 1 CN201 Mstar CPU/GPU 14 USB 2 13 USB 1 DDR 256MB Flash 4GB 12 HDMI 4 9 HDMI 1 2 CN1401 10 HDMI 2 3 OP301 7 LAN 11 HDMI 3 8 CN303 Audio AMP...
  • Page 66 5. Wiring Diagram CN201(to Power board) OP301(to Optical Jack) A13V_PW SW_INVERTER SPDIF_OUT A13V_PW A13V_PW B5V_DC_PW OVD_LEVEL CN302(to Speaker) A13V_PW A13V_PW OVD_ON_OFF CN1201(to Function/IR) A13V_PW FRC_PWM1 SW_POWER_OUT FRC_PWM2 LED_STB A13V_PW FRC_PWM3 BT_WAKE CN1401_FHD FRAME_SYNC_IN EVEN_TX0- A3.3V POWER_DET BT_SYNC FRC_SDA ODD_TX4+ MSCL BT_RESET FRC_PWM1 ODD_TX4-...
  • Page 67 5. Wiring Diagram CN303_IBR_ 1~14 CN603(to HDMI3) HDMI3_RX2+ HP_LINE_SL_OUT HDMI3_RXCLK- HP_LINE_SR_OUT HDMI3_RX2- TEST_SL HDMI3_RX1+ TEST_SR HDMI3_SCL_DDC IDENT_HP IPR_JACK_ID HDMI3_RX1- HDMI3_SDA_DDC HDMI3_RX0+ HDMI3_5V CN601(to HDMI1) HDMI3_RX0- HDMI3_HOT_PLUG HDMI1_RX2+ HDMI3_RXCLK+ HDMI1_RXCLK- HDMI1_RX2- CN604(to HDMI4) HDMI1_RX1+ HDMI4_RX2+ HDMI1_SCL_DDC HDMI4_RXCLK- HDMI1_RX1- HDMI1_SDA_DDC HDMI4_RX2- HDMI1_RX0+ HDMI4_RX1+ HDMI1_5V HDMI4_SCL_DDC...
  • Page 68 5. Wiring Diagram 5-3. Connector Functions Connector Function CN201 CNM803 Supply main power and dimming signal from IP board to Main Board. The LVDS signal transfered from Main Board to Panel. CN1401 CON3...

This manual is also suitable for:

Un40h6350afUn48h6350afUn50h6350afUn55h6350afUn60h6350afUn65h6350af

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