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Air conditioner User manual AM***TNVD** / AM***TNQD** • Thank you for purchasing this Samsung air conditioner. • Before operating this unit, please read this user manual carefully and retain it for future reference. DB68-08962A-04...
Contents Safety Information Safety Information At a Glance Indoor Unit Overview (WindFree) Display Indoor Unit Overview Display Cleaning and Maintenance Cleaning Maintaining the Air Conditioner Internal protections via the unit control system Appendix Troubleshooting Operation Ranges Technical Specifications 2 English...
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Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.
Because the instructions in this manual cover various models, the characteristics of your air conditioner may differ slightly from those described. If you have any questions, please contact your service provider or visit www.samsung.com. Notices and notes To make you aware of safety messages and highlighted information,...
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The user and installer guides should be read carefully. The user and installer guides should be read carefully. FOR GENERAL This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
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Safety Information FOR INSTALLATION WARNING Use the power line with the power specifications of the product or higher and use the power line for this appliance only. In addition, do not use an extension line. • Extending the power line may result in electric shock or fire. •...
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Never install the outdoor unit in a location such as on a high external wall where it could fall. • If the outdoor unit falls, it may result in injury, death or property damage. This appliance must be properly grounded. Do not ground the appliance to a gas pipe, plastic, water pipe, or telephone line.
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Safety Information Do not install the product in a place where thermo-hygrostat is needed (such as server room, machinery room, computer room, etc.) • Those places do not provide guaranteed operation condition of the product therefore performance can be poor in these places.
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FOR USING WARNING If the appliance is flooded, please contact your nearest service centre. • Failing to do so may result in electric shock or fire. If the appliance generates a strange noise, a burning smell or smoke, cut off the power supply immediately and contact the nearest service centre.
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Safety Information Do not touch the circuit breaker with wet hands. • This may result in electric shock. Do not turn the air conditioner off with the circuit breaker while it is operating. • Turning the air conditioner off and then on again with the circuit breaker may cause a spark and result in electric shock or fire.
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Do not place an object near the outdoor unit that allows children to climb onto the machine. • This may result in children seriously injuring themselves. Do not use this air conditioner for long periods of time in badly ventilated locations or near infirm people. •...
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Safety Information To prevent personal injury, make sure that you change the directions of the horizontal airflow blades after stopping the movements of the vertical airflow blade. (In case of adjusting the horizontal airflow manually) Do not install the product in a ship or a vehicle (such as a campervan).
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Do not drink the water from the air conditioner. • The water may be harmful to humans. Do not hit, shake, drop, or attempt to disassemble the remote control. When replacing the remote control batteries, keep them out of the reach of infants. •...
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Safety Information FOR CLEANING WARNING Do not clean the appliance by spraying water directly onto it. Do not use benzene, thinner, alcohol or acetone to clean the appliance. • This may result in discolouration, deformation, damage, electric shock or fire. Before cleaning or performing maintenance, cut off the power supply and wait until the fan stops.
At a Glance Indoor Unit Overview (WindFree) The appearance of the actual product may differ slightly from the image below. 01 Air intake 05 Airflow blade (left and right) 02 Air filter 06 Power button/Remote control receiver 03 WindFree panel 07 Room temperature sensor 04 Airflow blade (up and down) 08 Display...
Indoor Unit Overview The appearance of the actual product may differ slightly from the image below. 01 Air intake 05 Airflow blade (left and right) 02 Air filter 06 Power button/Remote control receiver 03 Front panel 07 Room temperature sensor 04 Airflow blade (up and down) 08 Display Display...
Cleaning Cleaning the outside of the indoor unit Soft brush Tepid damp cloth 1 Turn off the air conditioner and wait until the fan stops. 2 Disconnect the power supply. 3 Use a soft brush or tepid damp cloth to clean the exterior. WARNING •...
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Cleaning Cleaning the filter Clean the air filter every two weeks or when the (filter-cleaning reminder) appears on the indoor unit display. The time between cleanings may vary, depending on the usage and environmental conditions. Vacuum cleaner Soft brush 30 minutes Mild detergent 1 Slide the filter off of the unit.
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Cleaning the WindFree panel Clean the WindFree panel at least once a month. 1 Pull the airflow blade open. 2 Hold and pull both sides of the WindFree panel until it comes free from the air conditioner. 3 Use a soft brush or vacuum cleaner to remove any dust. 4 Hang the WindFree panel in the grooves at the bottom left and right.
Maintaining the Air Conditioner Maintaining the Air Conditioner If the air conditioner will not be used for an extended period of time, dry the air conditioner to maintain in best conditions. 1 Dry the air conditioner thoroughly by operating in Fan mode for 3 to 4 hours and disconnect the power plug.
Internal protections via the unit control system This internal protection operates if an internal fault occurs in the air conditioner. Type Description Against cold air The internal fan will be off against cold air when the heat pump is heating. De-ice cycle The internal fan will be off against cold air when the heat pump is heating.
Troubleshooting Troubleshooting Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary expenses. Problem Solution The air conditioner does not • Because of the protective mechanism, the appliance does not operate immediately after it start operating immediately to keep the unit from overloading.
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Problem Solution • A bubbling sound may be heard when the refrigerant is circulating The air conditioner makes a through the compressor. Let the air conditioner operate in the bubbling sound. selected mode. • Check if the air conditioner has been cooling for an extended Water is dripping from the air period of time with the air flow blades pointed downwards.
Operation Ranges Operation Ranges The table below indicates the temperature and humidity ranges the air conditioner can be operated within. Refer to the table for efficient use. OPERATIONAL TEMPERATURE INDOOR MODE IF OUT OF CONDITIONS HUMIDITY INDOOR OUTDOOR Condensation may occur on the indoor COOLING 18 ˚C to 32 ˚C 80 % or less...
Technical Specifications MODEL AM015TNQDKH AM022TNQDKH AM028TNQDKH AM036TNQDKH CLIMATES CLASS RATED VOLTAGE & FREQUENCY 220 - 240 V~50/60Hz COOLING 0.13 A 0.13 A 0.16 A 0.16 A 0.20 A 0.20 A 0.25 A 0.25 A RATED CURRENT HEATING(H1) 0.13 A 0.16 A 0.20 A 0.25 A COOLING...
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Operation Ranges MODEL AM015TNVDKH AM022TNVDKH AM028TNVDKH AM036TNVDKH CLIMATES CLASS RATED VOLTAGE & FREQUENCY 220 - 240 V~50/60Hz COOLING 0.13 A 0.13 A 0.16 A 0.16 A 0.20 A 0.20 A 0.25 A 0.25 A RATED CURRENT HEATING(H1) 0.13 A 0.16 A 0.20 A 0.25 A COOLING...