Samsung HW-S800B User Manual page 6

If the TV is not connected via HDMI (ARC)
• Check whether the HDMI cable is correctly connected
to the ARC terminal.
• Connection may not be possible due to the connected
external device (set-top box, game console, etc.).
Directly connect the Sound bar.
• HDMI-CEC may not be activated on the TV. Turn on
the CEC on the TV menu. (Samsung TV: Home (Cul)
➔ Menu ➔
Settings
(@) ➔ All
Settings
(@) ➔
Connection ➔
External Device
Manager ➔
Anynet+
(HDMI-CEC) ON)
Soundbarwill not connect via Bluetooth.
• When connecting a new device, switch to "BT PAIRING"
for connection. (Press the*
PAIR
button on the remote
control or press the
0
(Mic On/Off)
button on the
body for at least 5 seconds.)
• Reconnect it after removing the Bluetooth speaker list
on the device to connect. (Samsung TV: Home
(Cul) ➔
Menu ➔
Settings
(@) ➔ All
Settings
(@) ➔ Sound ➔
Sound
Output ➔
Bluetooth Speaker List)
Sound drops out when connected via Bluetooth.
• Some devices can cause radio interference if they are
located too close to the Sound bar. e.g. microwaves,
wireless routers, etc.
• If your device that is connected via Bluetooth moves
too far away from the sound bar, it may cause the
sound to drop out. Move the device closer to the
sound bar.
• If a part of your body is in contact with the Bluetooth
transceiver or the product is installed on metal
furniture, the sound may drop out. Check the
installation environment and conditions for use.
Soundbarwill not connect to Wi-Fi.
• Make sure the wireless router is turned on and then
reconnect the wireless router after rebooting.
• The sound bar will not connect if the wireless signal
is too weak. Try moving the router closer to the
sound bar, or eliminating any obstacles that are
between the sound bar and the router, if possible.
The sound bar does not turn on automatically with the TV.
• When you turn off the Sound bar while watching TV,
power synchronization with the TV is disabled. First
turn off the TV.
07 LICENSE
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• Use your phone, tablet or computer as a remote
control for Spotify. Go to spotify.com/connect to learn
how
• The Spotify Software is subject to third party licenses
found here: https://www.spotify.com/connect/third-
party-licenses.
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