TP-Link HC220 User Manual
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TP-Link HC220 User Manual

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User Guide
Whole Home Mesh Wi-Fi AP
1910020931 REV1.0.0

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Summary of Contents for TP-Link HC220

  • Page 1 User Guide Whole Home Mesh Wi-Fi AP 1910020931 REV1.0.0...

  • Page 2: Table Of Contents

    Chapter 7. TP-Link Cloud Service ........23...
  • Page 3 9. 3. Access Control ............. 35 9.
  • Page 4 13. 3. Test Internet Connectivity ..........78 13.

  • Page 5: About This Guide

    About This Guide This guide is a complement to Quick Installation Guide. The Quick Installation Guide provides instructions for quick internet setup, while this guide contains details of each function and demonstrates how to configure them. When using this guide, please note that features of your device may vary slightly depending on the model and software version you have, and on your location, language, and internet service provider.

  • Page 6: Chapter 1. Get To Know About Your Device

    Chapter Get to Know About Your Device This chapter introduces what your device can do and shows its appearance. It contains the following sections: • Product Overview • Appearance...

  • Page 7: Product Overview

    Chapter 1 Get to Know About Your DeviceDevice 1. 1. Product Overview The Whole Home Mesh Wi-Fi AP is designed to extend your network coverage. You can use multiple APs to create a seamless, intelligent and easy-to-configure mesh network that covers the entire home. The Mesh Wi-Fi system consists of a Main AP, one or more agents.
  • Page 8 Chapter 1 Get to Know About Your DeviceDevice For information about the button and ports, you can refer to the explanation table below. Item Description Press the button to start a WPS or mesh sync process. WPS button Power port For connecting the device to a power socket via the provided power adapter.

  • Page 9: Chapter 2. Connect The Device

    Chapter Connect the Device This chapter contains the following sections: • Position the Device • Connect Your Device...

  • Page 10: Position The Device

    Chapter 2 Connect the Device 2. 1. Position the Device • The device should not be located in a place where it will be exposed to moisture or excessive heat. • Place the device in a location where it can be connected to multiple devices as well as to a power source.
  • Page 11 Chapter 2 Connect the Device Internet Power Adapter POWER WAN/LAN LAN1 LAN2 RESET Modem Router Main AP 1. Connect the power adapter to the AP. 2. Connect the WAN/LAN port of the AP to your wired router’s Ethernet port via an Ethernet cable.
  • Page 12 Chapter 2 Connect the Device Computer Smart Device < Settings Wi-Fi Connections are available Wi-Fi Wireless Network Connection CHOOSE A NETWORK... TP-Link_XXXX Connect automatically Connect TP-Link_XXXX Other...

  • Page 13: Chapter 3. Log In To Your Device

    Chapter Log In to Your Device This chapter introduces how to log in to the web management page of the device.
  • Page 14 If the login window does not appear, please refer to the section. If you have registered a TP-Link ID and bound your cloud router to it, the login password you created here will be invalid. Please log in to the cloud router using your TP-Link ID.

  • Page 15: Chapter 4. Set Up Internet Connection

    Chapter Set Up Internet Connection This chapter introduces how to connect your device to the internet in Router Mode. The device is equipped with a web-based Quick Setup wizard. It includes the necessary configuration options of ISP, automates the setup process and verifies whether those settings have been successfully completed.

  • Page 16: Use Quick Setup Wizard

    Chapter 4 Set Up Internet Connection 4. 1. Use Quick Setup Wizard The Quick Setup wizard will guide you through the process to set up your device. Tips: If you need the IPv6 internet connection, please refer to the section of Set Up an IPv6 Internet Connection.
  • Page 17 Chapter 4 Set Up Internet Connection 2 ) If you choose Static IP, enter the information provided by your ISP in the corresponding fields. 3 ) If you choose PPPoE, enter the Username Password provided by your ISP. PPPoE users usually have DSL cable modems. 4 ) If you choose L2TP, enter the Username and Password, and select the...

  • Page 18: Set Up The Ap As An Access Point

    Chapter 4 Set Up Internet Connection 5 ) If you choose PPTP, enter the Username and Password, and select the Address Mode provided by your ISP. Different parameters are needed according to the DNS address mode you selected. 5. Click Save to make the settings effective, and you can refer to Test Internet...
  • Page 19 Chapter 4 Set Up Internet Connection 2. Go to Advanced > Operation Mode, select Access Point and click Save. The AP will reboot and switch to Access Point mode. 3. After rebooting, connect the AP to your existing wired router via an Ethernet cable. 4.

  • Page 20: Set Up An Ipv6 Internet Connection

    Chapter 4 Set Up Internet Connection 4. 4. Set Up an IPv6 Internet Connection If your ISP provides information about one of the following IPv6 internet connection types: PPPoE, Dynamic IP(SLAAC/DHCPv6), 6to4 tunnel and Static IP, you can manually set up an IPv6 connection. If your ISP provides an IPv4-only connection or IPv6 tunnel service, permit IPv6 connection by referring to Set Up the IPv6...

  • Page 21: Chapter 5. Create Mesh Wi-Fi System

    Chapter Create Mesh Wi-Fi System This chapter describes how you can add the agents to create a mesh Wi-Fi system to extend the wireless coverage.
  • Page 22 Chapter 5 Create Mesh Wi-Fi System The Whole Home Mesh Wi-Fi System includes a Main AP, one or more agents. If you have more than one mesh AP devices, you can add the remaining ones as agents to create a mesh Wi-Fi system and extend your Wi-Fi coverage. When the Quick Setup process is completed, your AP can be used as a Main AP of the mesh network.
  • Page 23 Chapter 5 Create Mesh Wi-Fi System Main AP Agent Ethernet Cable • Method 3: Add mesh device via web management page 1. Visit http://tplinkwifi.net, and log in with the password you set for the router. 2. Go to Basic > Mesh, click and follow the step by step instructions to add more mesh devices.
  • Page 24 Chapter 5 Create Mesh Wi-Fi System synchronization. If you have more than one agent, we recommend that you place the mesh router in the middle of your agents. You can use the agent’ LED status to help you to determine where to place them. Tips: After the placement, if the LED status of agent is flashing red, please move it closer to the Main AP or the other agent, you can go to...

  • Page 25: Chapter 6. Multi-Ssid

    Chapter Multi-SSID Multi-SSID function allows you to provide Wi-Fi access for your visitors without disclosing your main network. When you have guests in your house, apartment, or workplace, you can create a multi-SSID wireless network for them. In addition, you can customize the network settings to ensure your network security and privacy.
  • Page 26 Chapter 6 Multi-SSID To create a multi-SSID network: 1. Visit http://tplinkwifi.net, and log in with the password you set for the AP. 2. Go to Basic > Multi-SSID Advanced > Wireless > Multi-SSID. 3. Create the multi-SSID network as needed. 1 ) Select the Enable check box to create the corresponding multi-SSID network.

  • Page 27: Chapter 7. Tp-Link Cloud Service

    TP-Link Cloud service provides a better way to manage your cloud devices. Log in to your AP with a TP-Link ID, and you can easily monitor and manage your home network when you are out and about via the Aginet app. To ensure that your AP stays new and gets better over time, the TP-Link Cloud will notify you when an important firmware upgrade is available.

  • Page 28: Register A Tp-Link Id

    Manage the User TP-Link IDs. • Once you have registered a TP-Link ID on the web management page, you can only register another TP-Link ID via the Aginet APP. Please refer to Manage the AP via the TP-Link Aginet App to install the app.

  • Page 29: Manage The User Tp-Link Ids

    7. 3. Manage the User TP-Link IDs The TP-Link ID used to log in to the AP for the first time will be automatically bound as Admin account. An admin account can add or remove other TP-Link IDs to or from...

  • Page 30: Add Tp-Link Id To Manage The Ap

    3. Click , enter another TP-Link ID as needed and click SAVE. Note: If you need another TP-Link ID, please register a new one via the Aginet app. Refer to Manage the AP via the TP- Link Aginet App to install the app and register a new TP-Link ID.

  • Page 31: Manage The Ap Via The Tp-Link Aginet App

    5. Manage your AP as needed. Note: If you need to remotely access your AP from your smart devices, you need to: • Log in with your TP-Link ID. If you don’t have one, refer to Register a TP-Link • Make sure your smartphone or tablet can access the internet with cellular data or a Wi-Fi network.

  • Page 32: Chapter 8. Parental Controls

    Chapter Parental Controls This function allows you to block inappropriate, explicit and malicious websites, and control access to specified websites at specified time.
  • Page 33 For example, I want to allow my children’s devices (e.g. a computer or a tablet) to access only www.tp-link.com and Wikipedia.org from 18:00 (6 PM) to 22:00 (10 PM) on the weekdays and not other time. How can I 1.
  • Page 34 Effective Time period. • With Whitelist selected, the controlled devices can only access websites containing the specified keywords during the Effective Time period. 7. Click Add a New Keyword and enter “www.tp-link.com” and “Wikipedia.org” as the keywords and click Save.
  • Page 35 Chapter 8 Parental Controls 8. You can add up to 32 keywords for either Blacklist or Whitelist. Below are some sample entries for your reference. • Whitelist: Enter a web address (e.g. wikipedia.org) to allow access only to its related websites. If you wish to block all internet browsing access, do not add any keyword to the Whitelist.

  • Page 36: Chapter 9. Network Security

    Chapter Network Security This chapter guides you on how to protect your home network from unauthorized users by implementing network security functions. You can block or allow specific client devices to access your wireless network using MAC Filtering, or using Access Control for wired and wireless networks, or you can prevent ARP spoofing and ARP attacks by using IP &...

  • Page 37: Firewall & Dos Protection

    Network Security Chapter 9 9. 1. Firewall & DoS Protection The SPI (Stateful Packet Inspection) Firewall and DoS (Denial of Service) Protection protect the AP from cyber attacks. The SPI Firewall can prevent cyber attacks and validate the traffic that is passing through the AP based on the protocol.

  • Page 38: Service Filtering

    Network Security Chapter 9 2. The protection will be triggered immediately when the number of packets exceeds the preset threshold value, and the vicious host will be displayed in the Blocked DoS Host List. 9. 2. Service Filtering With Service Filtering, you can prevent certain users from accessing the specified service, and even block internet access completely.

  • Page 39: Access Control

    Network Security Chapter 9 5. Select a Service Type from the drop-down list and the following four boxes will be automatically filled in. Select Custom when your desired service type is not listed, and enter the information manually. 6. Specify the IP address(es) that this filtering rule will apply to. 7.
  • Page 40 Network Security Chapter 9 3. Select the access mode to either block (recommended) or allow the device(s) to access your network. To block specific device(s): 1 ) Select Blacklist and click Save. 2 ) Select the device(s) to be blocked in the Online Devices table (or click the under the...

  • Page 41: Ip & Mac Binding

    Network Security Chapter 9 3 ) Enter the Device Name Address. (You can copy and paste the information from Online Devices table if the device is connected to your network.) 4 ) Click OK. Done! Now you can block or allow specific client devices to access your network (via wired or wireless) by Blacklist or Whitelist.
  • Page 42 Network Security Chapter 9 3. Bind your device(s) according to your needs. To bind the connected device(s): 1 ) Select the device(s) to be bound in the List. 2 ) Click Bind to add to the Binding List. To bind the unconnected device 1 ) Click Add.

  • Page 43: Chapter 10. Nat Forwarding

    TP-Link router includes four forwarding rules. If two or more rules are set, the priority of implementation from high to low is Virtual Servers, Port Triggering, UPnP and DMZ.

  • Page 44: Translate Address And Port By Alg

    Chapter 10 NAT Forwarding 10. 1. Translate Address and Port by ALG ALG (Application Layer Gateway) allows customized NAT (Network Address Translation) traversal filters to be plugged into the gateway to support address and port translation for certain application layer “control/data” protocols: FTP, TFTP etc. Enabling ALG is recommended.

  • Page 45: Share Local Resources Over The Internet By Virtual Server

    Chapter 10 NAT Forwarding 10. 2. Share Local Resources over the Internet by Virtual Server When you build up a server in the local network and want to share it on the internet, Virtual Server can realize the service and provide it to the internet users. At the same time virtual server can keep the local network safe as other services are still invisible from the internet.

  • Page 46: Open Ports Dynamically By Port Triggering

    Chapter 10 NAT Forwarding 4. Click View Existing Applications, and choose HTTP. The external port, internal port and protocol will be automatically filled in. Enter the PC’s IP address 192.168.0.100 in the Internal IP field. 5. Click to make the settings effective. Tips: 1.

  • Page 47: Make Applications Free From Port Restriction By Dmz

    Chapter 10 NAT Forwarding router can forward them to the corresponding host. Port triggering is mainly applied to online games, VoIPs and video players. Common applications include MSN Gaming Zone, Dialpad, Quick Time 4 players, and so on. Follow the steps below to configure the port triggering rules: 1.

  • Page 48: Make Xbox Online Games Run Smoothly By Upnp

    Chapter 10 NAT Forwarding applications, like IP camera and database software, you can set the PC to be a DMZ host. Note: DMZ is most applicable when you don’t know which ports to open. When it is enabled, the DMZ host is totally exposed to the internet, which may bring some potential safety hazards.
  • Page 49 Chapter 10 NAT Forwarding such as multiplayer gaming, peer-to-peer connections, real-time communication (for example, VoIP or telephone conference), or remote assistance. Tips: 1. UPnP is enabled by default in this device. 2. Only the application supporting UPnP protocol can use this feature. 3.

  • Page 50: Chapter 11. Vpn Server

    Chapter VPN Server The VPN (Virtual Private Networking) Server allows you to access your home network in a secured way through internet when you are out of home. The router offers two ways to setup VPN connection: OpenVPN and PPTP (Point to Point Tunneling Protocol) VPN. OpenVPN is somewhat complex but with greater security and more stable.

  • Page 51: Use Openvpn To Access Your Home Network

    Chapter 11 VPN Server 11. 1. Use OpenVPN to Access Your Home Network In the OpenVPN connection, the home network can act as a server, and the remote device can access the server through the router which acts as an OpenVPN Server gateway.

  • Page 52: Use Pptp Vpn To Access Your Home Network

    Chapter 11 VPN Server 7. Click Save. 8. Click Generate to get a new certificate. Note: If you have already generated one, please skip this step, or click Generate to update the certificate. 9. Click Export to save the OpenVPN configuration file which will be used by the remote device to access your AP.
  • Page 53 Chapter 11 VPN Server Note: Before you enable Server, we recommend you configure Dynamic DNS Service (recommended) or assign a static IP address for AP’s WAN port and synchronize your System Time with internet. 3. In the Client IP Address filed, enter the range of IP addresses (up to 10) that can be leased to the devices by the PPTP VPN server.
  • Page 54 Chapter 11 VPN Server 4. Select Use my Internet connection (VPN). 5. Enter the internet IP address of the AP (for example: 218.18.1.73) in the Internet address field. Click Next.
  • Page 55 Chapter 11 VPN Server 6. Enter the User name Password you have set for the PPTP VPN server on your AP, and click Connect. 7. The PPTP VPN connection is created and ready to use.

  • Page 56: Use Ipsec Vpn To Access Your Home Network

    Chapter 11 VPN Server Tips: You can go to Advanced > > VPN Connections to view the clients that are currently connected to the PPTP VPN servers. 11. 3. Use IPSec VPN to Access Your Home Network IPSec VPN is used to create a VPN connection between local and remote networks. To use IPSec VPN, you should check that both local and remote routers support IPSec VPN feature.
  • Page 57 Chapter 11 VPN Server 1 ) Visit http://tplinkmodem.net, and log in with the password you set for the router. 2 ) Go to Advanced > > IPSec VPN, and click Add. 3 ) In the IPSec Connection Name column, specify a name. 4 ) In the Remote IPSec Gateway (URL) column, Enter Site B’s WAN IP address.
  • Page 58 Chapter 11 VPN Server 7 ) Select the Key Exchange Method for the policy. We select Auto(IKE) here. 8 ) Enter the Pre-Shared Key for IKE authentication. Then keep Perfect Forward Secrecy enabled. Note: Make sure Site A and Site B use the same key. 9 ) Leave the Advanced Settings as default value.

  • Page 59: Vpn Connections

    Chapter 11 VPN Server 5. Now IPSec VPN is implemented to establish a connection. Note: 1. The product supports a maximum of ten simultaneous connections. 2. If one of the site has been offline for a while, for example, if Site A has been disconnected, on Site B you need to click Disable and then click Enable...

  • Page 60: Chapter 12. Customize Your Network Settings

    Chapter Customize Your Network Settings This chapter introduces how to change the default settings or adjust the basic configuration of the network setting of the AP using the web management page. It contains the following sections: • Change LAN Settings •...

  • Page 61: Change Lan Settings

    Chapter 12 Customize Your Network Settings 12. 1. Change LAN Settings 12. 1. 1. Change the LAN IP Address The AP is preset with a default LAN IP 192.168.0.254 in router mode and three guest IP address, which you can use to log in to its web management page. The LAN IP address together with the Subnet Mask also defines the subnet that the connected devices are on.

  • Page 62: Reserve Lan Ip Addresses

    Chapter 12 Customize Your Network Settings Follow the steps below to configure DHCP server. 1. Visit http://tplinkwifi.net, and log in with the password you set for the AP. 2. Go to Advanced > Network > LAN Settings page and select IPv4. 3.

  • Page 63: Configure Ipv6 Lan Settings

    Chapter 12 Customize Your Network Settings 1. Visit http://tplinkwifi.net, and log in with the password you set for the AP. 2. Go to Advanced > Network > LAN Settings page and select IPv4. 3. Scroll down to locate the Address Reservation section and click to add an address reservation entry for your device.

  • Page 64: Configure The Dhcpv6 Server Address Type

    Chapter 12 Customize Your Network Settings 1 ) Select the RADVD as the address type to make the AP assign IPv6 address prefixes to hosts. Note: Do not select the Enable check boxes to enable RDNSS ULA Prefix unless required by your ISP. Otherwise you may not be able to access the IPv6 network.

  • Page 65: Set Up A Dynamic Dns Service Account

    Chapter 12 Customize Your Network Settings 1 ) Select the DHCPv6 Server as the address type to make the AP assign IPv6 addresses to hosts. 2 ) Specify the Starting/Ending IPv6 Address for the IPv6 suffixes. The AP will generate IPv6 addresses within the specified range. 3 ) Keep Address Lease Time as default.

  • Page 66: Create Static Routes

    Chapter 12 Customize Your Network Settings 4. If you don’t have a DDNS account, you have to register first by clicking click Go to register ... 5. Click Log in and Save. Tips: If you want to use a new DDNS account, please log out first, then log in with the new account. 12.
  • Page 67 Chapter 12 Customize Your Network Settings Router A Router B Company’s server WAN: 172.30.30.100 LAN: 192.168.0.1 LAN: 192.168.0.2 172.30.30.1 Switch 192.168.0.100 How can I 1. Make sure the routers use different LAN IP addresses on the do that? same subnet. Disable Router B’s DHCP function. 2.
  • Page 68 Chapter 12 Customize Your Network Settings • Network Destination: The destination IP address that you want to assign to a static route. This IP address cannot be on the same subnet with the WAN IP or LAN IP of Router A. In the example, the IP address of the company network is the destination IP address, so here enter 172.30.30.1.

  • Page 69: Activate Rip

    Chapter 12 Customize Your Network Settings 12. 5. Activate RIP RIP (Routing Information Protocol) is a distance-vector routing protocol which can be used to exchange topology information between routers. Generally, it is used in small to medium-sized network as an Interior Gateway Protocol. RIP uses the UDP (User Datagram Protocol) as its transport protocol.

  • Page 70: Set Up The Ipv6 Tunnel

    Chapter 12 Customize Your Network Settings 12. 6. Set Up the IPv6 Tunnel The IPv6 Tunnel feature helps you obtain IPv6 resources based on an IPv4 WAN connection or vice versa. IPv6 Tunnel is a transition mechanism that enables IPv6-only hosts to reach IPv4 services or vice versa and allows isolated IPv6 hosts and networks to reach each other over IPv4-only infrastructure before IPv6 completely supplants IPv4.

  • Page 71: Specify The Ipv6 Tunnel With Parameters Provided By Your Isp

    Chapter 12 Customize Your Network Settings 12. 6. 2. Specify the IPV6 Tunnel with Parameters Provided by Your ISP To specify the 6rd Tunnel I want to: Specify the 6rd tunnel with the parameters provided by my 6rd tunnel service provider. 1.
  • Page 72 Chapter 12 Customize Your Network Settings 1. Visit http://tplinkwifi.net, and log in with the password you set for the AP. 2. Go to Advanced > Network > IPv6 Tunnel. 3. Tick the check box, select Map-T as the tunneling mechanism and select a WAN connection from the drop-down list.

  • Page 73: Specify Wireless Settings

    Chapter 12 Customize Your Network Settings 12. 7. Specify Wireless Settings 12. 7. 1. Change Basic Wireless Settings The AP’s wireless network name (SSID) and password, and security option are preset in the factory. The preset SSID and password can be found on the product label. You can customize the wireless settings according to your needs.
  • Page 74 Chapter 12 Customize Your Network Settings 2. Select Hide SSID, and your SSID will not be broadcast. Your SSID won’t display on your wireless devices when you scan for local wireless networks and you need to manually join the network. To enable or disable band steering: Band Steering allows each of the device’s wireless bands to use the same wireless settings.

  • Page 75: View Wireless Information

    Chapter 12 Customize Your Network Settings 2. Select an option from the Security drop-down list and configure the related parameters. The router provides threr options, No Security, WPA/WPA2/WPA3 personal (Recommended), and WPA/WPA2 enterprise. WPA3 is the latest standard and the security level is the highest. We recommend you don’t change the default settings unless necessary.

  • Page 76: Advanced Wireless Settings

    Chapter 12 Customize Your Network Settings 2. Go to Advanced > Wireless > Statistics page. 3. You can view the detailed information of the wireless clients, including its connection type and security option as well as the packets transmitted. Tips: You can also see the wireless details by clicking the Online Devices icon on Basic>...

  • Page 77: Use Wps For Wireless Connection

    Chapter 12 Customize Your Network Settings • WMM: This feature guarantees the packets with high-priority messages being transmitted preferentially. WMM is enabled compulsively under 802.11n or 802.11ac mode. • Short GI: This feature is enabled by default and recommended to increase the data capacity by reducing the Guard Interval (GI) time.
  • Page 78 Chapter 12 Customize Your Network Settings 3. Make sure the Enable WPS is turned on, and then click Connect. 4. Press the WPS button of the client device directly. 5. The status LED may flash blue fast for about 2 minutes during the WPS process. Connect successfully will appear after the Connect button, which means the client device has successfully connected to the AP.
  • Page 79 Chapter 12 Customize Your Network Settings Connect successfully will appear after the Connect button, which means the client device has successfully connected to the AP.

  • Page 80: Chapter 13. Manage Your Ap

    Chapter Manage Your AP This chapter introduces how to change the system settings and administrate your AP’s network. It contains the following sections: • Set System Time • Control LED • Test Internet Connectivity • Update the Firmware • Back Up and Restore Configuration Settings •...

  • Page 81: Set System Time

    Chapter 13 Manage Your APAP 13. 1. Set System Time System time is the time displayed while the AP is running. The system time you configure here will be used for other time-based functions like Parental Controls and Wireless Schedule. You can manually set how to get the system time. Follow the steps below to set your system time.

  • Page 82: Control Led

    Chapter 13 Manage Your APAP 13. 2. Control LED The LEDs indicate the AP activities and behaviors. You can turn on or turn off the AP from the management web-page. 1. Visit http://tplinkwifi.net, and log in with the password you set for the AP. 2.
  • Page 83 Chapter 13 Manage Your APAP 3. Click Start to test the internet connectivity and you will find the test results in the gray box. Locate to Ping & Traceroute & Nslookup, you can test the internet by using Ping, Traceroute Nslookup method.

  • Page 84: Update The Firmware

    3. DO NOT turn off the AP during the firmware upgrade. You can follow the steps below to manually update the firmware. 1. Download the latest firmware file for the AP from our website www.tp-link.com. 2. Visit http://tplinkwifi.net, and log in with the password you set for the AP.

  • Page 85: Reboot The Ap

    Chapter 13 Manage Your APAP 1. Visit http://tplinkwifi.net, and log in with the password you set for the AP. 2. Go to Advanced > System Tools > Backup & Restore. To back up configuration settings: Click Backup to save a copy of the current settings to your local computer. A conf.bin file will be stored to your computer.

  • Page 86: Administration Management

    Chapter 13 Manage Your APAP 1. Visit http://tplinkwifi.net, and log in with the password you set for the AP. 2. Go to Advanced > System Tools> Reboot Schedule, and enable Reboot Schedule. 3. Specify the Reboot Time when the AP reboots and the Repeat to decide how often it reboots.

  • Page 87: Local Management

    Chapter 13 Manage Your APAP 3. Enter the old password, then a new password twice (both case-sensitive). 4. Click Save to make the settings effective. 5. Use the new password for future logins. 13. 7. 2. Local Management You can control the local devices’ authority to manage the AP via Local Management feature.
  • Page 88 Chapter 13 Manage Your APAP Note: If your ISP assigns a private WAN IP address (such as 192.168.x.x or 10.x.x.x), you cannot use the remote management feature because private addresses are not routed on the internet. Follow the steps below to allow remote devices to manage the AP over HTTPS. 1.

  • Page 89: Icmp Ping

    Chapter 13 Manage Your APAP 13. 7. 4. ICMP Ping ICMP (Internet Control Message Protocol) Ping is used to diagnose the network by sending ICMP echo request packets to the target remote or local host and waiting for an ICMP response. You can control the AP’s replies to ICMP Ping requests.

  • Page 90: System Log

    Chapter 13 Manage Your APAP 13. 8. System Log System Log can help you know what happened to your AP, facilitating you to locate the malfunctions. For example when your AP does not work properly, you may need to save the system log and send it to the technical support for troubleshooting.

  • Page 91: Cwmp Settings

    Chapter 13 Manage Your APAP • Save Locally: Select this option to cache the system log to the AP’s local memory, select the minimum level of system log to be saved from the drop-down list. The logs will be shown in the table in descending order on the System Log page. •...

  • Page 92: Snmp Settings

    Chapter 13 Manage Your APAP • CWMP: Enable or disable the CWMP (CPE WAN Management Protocol) function. • Inform: Enable or disable the function of sending an inform message to the ACS (Auto Configuration Server) periodically. • Inform DataModel with TR098: Enable or disable the function of sending inform complying with the data model defined in TR-098.
  • Page 93 Chapter 13 Manage Your APAP manager, and sending traps when an event occurs. So a router contains SNMP “agent” software can be monitored and/or controlled by SNMP Manager using SNMP messages. 1. Visit http://tplinkwifi.net, and log in with the password you set for the AP. 2.

  • Page 94: Monitor The Internet Traffic Statistics

    Chapter 13 Manage Your APAP 13. 11. Monitor the Internet Traffic Statistics The Traffic Statistics page displays the network traffic of the LAN, WAN and WLAN sent and received packets, allowing you to monitor the volume of internet traffic statistics. 1.

  • Page 95: Faq

    Q1. What should I do if I forget my wireless password? The default wireless password is printed on the label of the device. If the password has been changed: 1. Connect your computer to the AP using an Ethernet cable. 2.
  • Page 96 4 ) Click LAN settings and clear the following three options and click OK. 5 ) Go to Advanced > Restore advanced settings, click to save the settings.
  • Page 97 • Use another web browser or computer to log in again. • Reset the AP to factory default settings and try again. If login still fails, please contact the technical support. Note: You’ll need to reconfigure the AP to access the internet once the AP is reset. Q4.
  • Page 98 • Your computer might not recognize any DNS server addresses. Please manually configure the DNS server. 1 ) Go to Advanced > Network > Settings, and locate the DHCP section. 2 ) Enter 8.8.8.8 as Primary DNS, click Save. Tips: 8.8.8.8 is a safe and public DNS server operated by Google. •...
  • Page 99 • Check the TCP/IP settings on the particular device if all other devices can get internet from the AP. As the following image shows, if the IP Address is 0.0.0.0, please try the methods below: • Make sure the physical connection between the AP and the modem is proper. •...
  • Page 100 • Modify the LAN IP address of the AP. Note: Most TP-Link routers use 192.168.0.1/192.168.1.1 as their default LAN IP address, which may conflict with the IP range of your existing ADSL modem/router. If so, the router is not able to communicate with your modem and you can’t access the internet.
  • Page 101 2 ) Exit the wireless configuration tool (the TP-Link Utility, for example). 3 ) Select and right click on...
  • Page 102 5 ) Right click Wireless Zero Configuration, and then select Properties. 6 ) Change Startup type to Automatic, click on Start button and make sure the Service status is Started. And then click OK. If you can find other wireless network except your own, please follow the steps below: •...
  • Page 103 2 ) If you cannot find the PIN or PIN failed, you may choose Connecting using a security key instead, and then type in the Wireless Password/Network Security Key. 3 ) If it continues to show note of Network Security Key Mismatch, it is suggested to confirm the wireless password of your wireless AP.
  • Page 104 FCC compliance information statement Product Name: Whole Home Mesh Wi-Fi AP Model Number: HC220/HX220/HX510... Component Name Model FCC ID xxxxxxxx I.T.E. Power T120100-2B1REV4.0.0 Responsible party: TP-Link USA Corporation Address: 10 Mauchly, Irvine, CA 92618 Website: https://www.tp-link.com/us/ Tel: +1 626 333 0234 Fax: +1 909 527 6803 E-mail: sales.usa@tp-link.com...
  • Page 105 20 cm from all persons and must not be co- located or operating in conjunction with any other antenna or transmitter.” We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.
  • Page 106 5250 MHz -5350 MHz (23dBm) 5470 MHz -5725 MHz (30dBm) EU declaration of conformity TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863. The original EU declaration of conformity may be found at https://www.tp-link.com/en/...
  • Page 107 UKCA declaration of conformity TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017. The original UK declaration of conformity may be found at https://www.tp-link.com/ support/ukca National restrictions Attention: This device may only be used indoors in Great Britain.
  • Page 108 systèmes de satellites mobiles utilisant les mêmes canaux; Radiation Exposure Statement: This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. Déclaration d’exposition aux radiations: Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôlé.
  • Page 109 Equipment name Type designation (Type) Restricted substances and its chemical symbols Unit Polybrominated Polybrominated Lead Mercury Cadmium Hexavalent chromium biphenyls diphenyl ethers (Pb) (Hg) (Cd) (PBB) (PBDE) ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ 0.1 wt % 0.01 wt % Note 1 “Exceeding 0.1 wt %”...
  • Page 110 Safety Information • Keep the device away from water, fire, humidity or hot environments. • Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us. • Do not use damaged charger or USB cable to charge the device. •...

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