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Check before
calling for service
Installation
Problems and
Solutions
Q & A
1. Problems related to Installation
The monitor screen flickers.
Strange characters appear on the
screen.
2. Problems related to Screen
Screen is blank and power
indicator is off
"Check Signal Cable" message
"Video mode not supported"
message
Picture rolls vertically.
Image is not clear. Picture is
blurred.
The image is too light or too dark
Screen color is inconsistent.
Color image is distorted with
dark shadows.
White color is poor.
Power Indicator blinks green.
The following table lists possible problems and their solutions. Before calling for service, check the
information in this section to see if you can remedy any problems yourself. If you do need assistance,
please call the phone number on the warranty card,
contact your
dealer.
|
Screen
|
Audio
|
Remote Control
Problems related to the monitor installation and their solutions are listed.
Problems
Problems related to the monitor screen and their solutions are listed.
Problems
English > Main > Troubleshooting > Problems and Solutions
the phone number on the Information section or
Solutions
Check if the signal cable between the computer and the
monitor is securely connected and tightened. (Refer to
Connecting to a
Computer)
Switch "Caption On" to "Caption Off" if strange characters
appear on the Monitor screen. (Refer to
Solutions
Ensure that the power cord is firmly connected and the LCD
monitor is on. (Refer to the
Ensure that the signal cable is firmly connected to the PC or
video sources. (Refer to the
Ensure that the PC or video sources are turned on.
Check the maximum resolution and the frequency of the
video adaptor.
Compare these values with the data in the
Modes
Chart.
Check if the signal cable is securely connected. Connect it
again securely.(Refer to
Connecting to a
Turn on again after removing all accessories (video
extension cable, etc.)
Set resolution and frequency to the recommended ranges.
(1280 x 768 @ 60Hz)
Adjust the Brightness and Contrast
(Refer to the Brightness, Contrast)
Adjust color using
Mode
under OSD Color Adjustment menu.
The monitor is currently saving the changes made in settings
to the OSD memory.
Closed
Caption)
Connecting Your
Monitor)
Connecting Your
Monitor)
Preset Timing
Computer)
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