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Check List
Q & A
Self-Test Feature
No images on the
Check
screen. I cannot turn
on the monitor.
I cannot see the On
Screen Display.
The screen shows
strange colors or just
black and white.
The screen suddenly
has become
unbalanced.
Before calling for service, check the information in this section to see if you can remedy any
problems yourself. If you do need assistance, please call,
the phone number on the Information section or contact your dealer
Symptom
Is the power cord connected
properly?
Can you see "No Connection,
Check Signal Cable" on the
screen?
If the power is on, reboot the
computer to see the initial screen
(the login screen), which can be
seen.
Can you see "Video mode not
supported" on the screen?
There is no image on the screen.
Is the power indicator on the
monitor blinking at 1 second
intervals?
Have you locked the On Screen
Display (OSD) Menu to prevent
changes?
Is the screen displaying only one
color as if looking at the screen
through a cellophane paper?
Have the screen colors become
strange after running a program or
due to a crash between
applications?
Has the video card been set
properly?
Have you changed the video card
or the driver?
Have you adjusted the resolution
or frequency to the monitor?
The screen can be unbalanced due to the cycle of the video card signals.
Readjust Position by referring to the OSD.
Check List
Check the power cord connection and
supply.
Check the signal cable connection.
If the initial screen (the login screen)
appears, boot the computer in the
applicable mode (the safe mode for
Windows ME/XP/2000) and then change
the frequency of the video card.
(Refer to the
Note: If the initial screen (the login
screen) does not appear,
service center or your dealer
You can see this message when the
signal from the video card exceeds the
maximum resolution and frequency that
the monitor can properly handle.
Adjust the maximum resolution and
frequency that the monitor can properly
handle.
The monitor is in PowerSaver mode.
Press a key on the keyboard
restore the image on the screen.
Unlock the OSD by pressing the MENU
button for at least 5 seconds.
Check the signal cable connection.
Make sure the video card is fully
inserted in it's slot.
Reboot the computer.
Set the video card by referring to the
video card manual.
Adjust screen image position and size
using the OSD.
Adjust the resolution and frequency at
the video card.
(Refer to the
.
Solutions
Preset Display Modes
contact a
.
to activate the monitor and
Preset Display Modes
)
).
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