Troubleshooting - D-Link DCS-1100 Install Manual

FAQs
1. What can mydlink.com do for me?
m y d l i n k . c o m p r o v i d e s u s e r s w i t h a q u i c k a n d e a s y w a y t o v i e w o r
manage multiple cameras over the Internet. You can add your camera to your
mydlink.com account after running the Installation Wizard. Users can sign in to mydlink
and access their devices under their account from a PC connected to the Internet anytime,
anywhere.
2. What is mydlink No.? What is it used for?
Each camera has a unique 8-digit mydlink No. which will be shown on the label on the back
of your camera. This 8-digit number identifies your device, and is required to add your device
to your mydlink.com account.
3. What can I do if my DCS-1100/1130 is not working correctly?
• Try using the wizard on the included CD.
• To make sure your hardware is installed correctly, make sure that:
- the front LED is lit solid green
- your Internet connection is working
- your router's LAN & WAN connections are ok
- your router supports UPnP
- your camera is on the same network as your PC
- both your PC and camera have a working Internet connection
• If your camera is still not working, check your router and make sure it is using the latest
firmware.
4. I cannot run the CD wizard. How do I install my DCS-1100/1130?
You can install your camera by using the online wizard:
• DCS-1100: http://dcs-1100.mydlink.com
• DCS-1130: http://dcs-1130.mydlink.com
5. I do not have a router. How do I install my DCS-1100/1130?
• Connect the camera directly to the computer's Ethernet port.
• Assign your computer a static IP address within the same range as the camera, such
as 192.168.0.113.
• Access and set up your camera via the default IP address of http://192.168.0.20.
• For more information, please refer to the User Manual.
Note: If you do not have a router, you will not be able to remotely access your camera.

Troubleshooting

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