Chapter 2 – Precautions and Preparation
Chapter 2 – Precautions and Preparation
Before You Begin
If the tamper‐evident seals are missing or peeled, avoid using the product and contact your
IOGEAR dealer.
If all front panel LEDs on the Secure KVM Switch (except Power) flash continuously, all Remote Port
Selector (RPS) LEDs flash, or the switch's enclosure appears to be breached, avoid using this
product and contact your IOGEAR dealer.
This Secure KVM Switch and Remote Port Selector (RPS) are equipped with active always-
on chassis intrusion detection security. Any attempt to open the enclosure will permanently
damage, disable the switch and the RPS, and void the warranty.
To maximize security and to prevent unauthorized access to IOGEAR Secure KVM Switch, the
administrator will be prompted to change the default password of the Port Authentication Utility
after the first successful logon. The administrator is also advised to change the Port Authentication
Utility password and audit event logs created by IOGEAR Secure KVM Switch on a routine base.
Tampering prevention and detection
1. IOGEAR'S Secure KVM switch and the optional Remote Port Selector (RPS) include tamper‐evident tapes to
provide visual indications of intrusion to the switch/RPS enclosure. If the tamper‐evident seals are missing,
peeled, or looks as if they have been adjusted, avoid using the product and contact your IOGEAR dealer.
2. IOGEAR Secure KVM Switch and RPS are equipped with active always‐on chassis intrusion detection. If a
mechanical intrusion is detected on the switch, the switch (without RPS connected) will be permanently disabled
and all the front panel LEDs (except the Power LED) will flash continuously. If a mechanical intrusion is detected by
the RPS (connected with the switch and aligned), this will permanently disable both the RPS itself and the switch,
and all LEDs (on RPS) and the front panel LEDs except the Power LED (on switch) will flash continuously. If the
switch or RPS enclosure appears to be breached or all the LEDs are flashing continuously, stop using this product,
remove it from service immediately, and contact your IOGEAR dealer.
3. Any attempt to open the switch or RPS enclosure will activate the chassis intrusion detection security, which will
render it inoperable and void the warranty.
4. IOGEAR Secure KVM Switch cannot be upgraded, serviced, or repaired.
5. IOGEAR Secure KVM Switch and RPS are equipped with active always‐on chassis intrusion detection security. Never
attempt to open the enclosure. Any attempt to open the enclosure will permanently damage and disable the
switch and RPS.
6. IOGEAR Secure KVM Switch contains an internal battery which is non‐replaceable. Never attempt to replace the
battery or open the switch or RPS enclosure.
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