Plantronics Savi W430-M User Manual

Plantronics Savi W430-M User Manual

Wireless headset system
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Savi
W430-M
Wireless Headset System
User Guide

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Summary of Contents for Plantronics Savi W430-M

  • Page 1 Savi W430-M ™ Wireless Headset System User Guide...
  • Page 2 Welcome Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your Savi W430-M (D100-M USB Adapter + WH210 Headset) Wireless Headset System. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.
  • Page 3: Table Of Contents

    Contents 1 Package Contents and Features ... 1.1 USB Adapter ... 4 1.2 Headset ... 4 2 Set Up ... 2.1 Connecting USB Adapter to PC 2.2 Connecting Power Supply to Charger Base ... 6 2.3 Fitting Headset ... 7 2.4 Docking and Charging Headset 3 Using Your Headset System with Microsoft Office Communicator ...
  • Page 4: Package Contents And Features

    1 Package Contents and Features 1.1 Savi W430-M USB Adapter and Charger USB Adapter 1.2 Savi WH210 Headset Headset with Pre-Installed Eartip Plantronics Savi User Guide CD includes: • Plantronics Software • Complete User Guide Charger Base Base Power Supply...
  • Page 5 Savi USB Adapter Features Indicator Light Savi WH210 Headset Features Volume Up Button Volume Down Button (also controls mute) Plantronics Savi User Guide Subscription Button Call Control Button Indicator Light Microphone...
  • Page 6: Set Up

    2 Set Up 2.1 Connecting USB Adapter to PC Insert the USB adapter into USB Port on PC. The indicator light on the USB adapter will be solid red to indicate the USB adapter is powered on and will turn solid green when it finds the headset.
  • Page 7: Fitting Headset

    2.3 Fitting Headset The headset comes with a pre-installed medium eartip. To install a different eartip see the following: remove the pre-installed eartip by pushing in and turning the eartip CLOCKwise, then pull firmly. Choose the size and style of eartip that fits most comfortably.
  • Page 8: Using Your Headset System With Microsoft Office Communicator

    3 Using Your Headset System with microsoft Office Communicator Powering Up Headset If the headset battery is charged the headset is automatically on. The headset does not have an on/off button. Placing, Answering, and Ending Calls with microsoft Office Communicator To place a call Short press call control button on headset.
  • Page 9: Listening To Other Pc Audio

    4 Listening to Other PC Audio Ensure the PC audio you are trying to listen to is being routed to your Savi W430-M device. Go to “Control Panel” and open “Sounds and Audio Devices”. In the “Audio” tab select your Savi 430-m under “Sound Playback”.
  • Page 10: System Information

    5 System Information USB Adapter Indicator Light USB Adapter Status Headset in talk mode Headset is muted Incoming call Adapter and headset subscribing Headset subscribed, no activity Powered on - headset not subscribed USB adapter is in conference mode subscription On a conference call with one or more guest headsets subscribed muting a Headset During a Call...
  • Page 11: Subscribing A Master Headset

    Switching Between Wideband and Narrowband Audio The Savi W430-M ships with wideband audio as the default. You can toggle between narrowband and wideband audio by doing a short press (less than one second) followed by a long press (more than three seconds) of the USB adapter subscription button while it is in an idle state.
  • Page 12: Talk Time

    Talk Time The Savi W430-M will provide up to 6 hours of talk time. Talk time will be reduced when operating in wideband mode and/or if the headset is used consistently at a far distance from the adapter. Headset Button Functions...
  • Page 13: Plantronics Software Platform

    Access” setting. Plantronics Savi User Guide Plantronics Update manager All required software for Savi W430-M can be remotely updated when updates are available. Start Plantronics Update Manager from Windows Start Programs menu to change settings such as automatic or manual check for updates.
  • Page 14: Plantronics Control Panel

    Plantronics Control Panel User preferences and various device settings can be changed using the Plantronics Control Panel. To start this program, click Start>Programs>Plantronics then open Plantronics Control Panel. Battery Life At the lower left corner of the screen (and for all software screens), you will see one of the following icons indicating the approximate charge left in the headset battery.
  • Page 15: Applications Tab

    Device Settings – Advanced Feature Audio Protection Anti-Startle G616 Audio Limiting Feature Set Lock (See Device Settings - Security) Device Settings – Security The Plantronics software allows some of the device parameters settings to be locked by the IT staff and prevent end users from changing them.
  • Page 16: Preferences Tab

    Preferences Tab The Preferences Tab allows you to set preferences for the media player as well as other general settings. Feature Media Player Action to Media Player – When a call begins – When a call ends General Launch audio devices control panel Default Softphone Ring Both Headset and PC Microsoft Office Communicator Dial-tone Enabled Selected/Not selected...
  • Page 17: Help For Device Settings - Usb Adapter

    Help for Device Settings - USB Adapter range Range can be minimized to help with PC buzzing, improve user density, or restrict range of users. When Range is set to HIGH a user will have up to 300 feet of range. When Range is set to MEDIUM a user will have up to 150 feet of range.
  • Page 18: Troubleshooting And Common Questions

    7 Troubleshooting and Common Questions My headset doesn’t work with Make sure your headset is charged. Microsoft Office Communicator. Make sure your headset is subscribed to the USB adapter. Press the call control button on your headset. Fine tune the listening volume on the headset using the volume up and down button. If the volume is still too low, adjust the listening volume on the PC using Microsoft Office Communicator*.
  • Page 19 For product support contact us at plantronics.com/support or call 1-800-544-4660. © 2010 Plantronics, Inc. All rights reserved. Plantronics, the logo design, Savi, W430-M, and Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. Microsoft, Windows and Vista are trademarks or registered trademarks of Microsoft Corporation.

This manual is also suitable for:

D100-mWh210

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