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troubleshooting guide
Problem
The juicer will not start/
does not operate.
The juicer has stopped
during normal operation.
Juice is leaking from
underneath the bowl.
Juice does not exit juicing
outlet.
Too much pulp coming
out in juice.
Staining on juicing parts.
There is a squeaking noise
when juicing.
Cause
• No power.
• Juicing bowl not properly
aligned on power unit or lid not
locked correctly.
• Clogging in filter and scroll.
• Food not cut into small enough
pieces.
• Juicer overloaded or overheat-
ed due to heavy load.
• Pulp stopper not fitted or has
come loose during operation.
• Anti-drip stopper closed.
• Filter or scroll clogging.
• Very fibrous fruit/vegetable
being processed.
• Natural colouring from food.
• Friction between ingredients
and bowl.
8
Solution
• Make sure the appliance is
plugged in.
• Check that all parts are fitted
correctly.
• Press the reverse button
for 3-5 seconds. Repeat
the process 2-3 times until
blockage cleared.
• Do not attempt to open the
lid by force.
• Switch off, unplug and
remove the lid. Check if
any clogging. Remove food
if necessary and continue
juicing.
• Switch off, unplug and take
the juicer apart. Clear and
reassemble the juicer.
• Plug in and press the "reset"
button
and hold for 1-2
bl
seconds and start operation
as normal.
• Check that the pulp outlet
stopper is fitted correctly.
• Remove stopper and allow
juice to flow into juice
container.
• Cut food, especially fibrous
foods, into smaller pieces to
avoid the fibres wrapping
around the scroll.
• Rubbing with a cloth dipped
in vegetable oil will help to
remove discolouring.
• Normal operation.
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