Table of Contents
Advertisement
Connect the equipment into an output on a circuit different from that to which
the receiver in connected.
Consult the dealer or an experienced radio/TV technician for help.
A shielded cable must be used when connecting a peripheral to the serial
ports.
appendix a. troubleshooting
Camera is not recognized when plugged into the
computer's uSB port or there is no uSB chime with a
"Found new Hardware Wizard".
Make sure your computer has a high-speed USB 2.0 port available.
The camera will not work if you are using USB 1.1. Normally Windows will
display a warning message when the camera is plugged into a USB 1.1
port, but the computer may also fail to recognize the camera entirely. Older
laptop computers can be upgraded to USB 2.0 with a PCMCIA card
Use the supplied USB cable first.
Extension USB cables (available from Orion) should work with the camera.
But adding length and another connection point between the computer
and camera can potentially cause problems. If you are using an extension
cable, limit the cable length to 10'. The total cable length including the
original cable should be 20' or less.
Make sure the camera is properly powered with a 12VDC power source.
The camera will only function when both the USB cable and power cable
are plugged in. The cooling fan should immediately start once the camera
is properly powered on and plugged into the computer.
the camera hardware and drivers installed, but a
message appeared indicating the device might not
work properly.
Make sure there are no other USB devices running when you install the Star-
Shoot Pro.
Try rebooting the computer and reinstalling the camera on a different USB
port.
Try operating the camera in MaxIm DL Essentials.
Sometimes the camera may function without problems after the install
error message.
43
Advertisement
Table of Contents
