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Preface Notebook Computer W550AU / W555AUQ Service Manual...
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Preface Notice The company reserves the right to revise this publication or to change its contents without notice. Information contained herein is for reference only and does not constitute a commitment on the part of the manufacturer or any subsequent ven- dor.
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This manual is intended for service personnel who have completed sufficient training to undertake the maintenance and inspection of personal computers. It is organized to allow you to look up basic information for servicing and/or upgrading components of the W550AU / W555AUQ series notebook PC.
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Preface IMPORTANT SAFETY INSTRUCTIONS Follow basic safety precautions, including those listed below, to reduce the risk of fire, electric shock and injury to per- sons when using any electrical equipment: 1. Do not use this product near water, for example near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
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Preface Instructions for Care and Operation The notebook computer is quite rugged, but it can be damaged. To prevent this, follow these suggestions: Don’t drop it, or expose it to shock. If the computer falls, the case and the components could be damaged. Do not expose the computer Do not place it on an unstable Do not place anything heavy...
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Preface Avoid interference. Keep the computer away from high capacity transformers, electric motors, and other strong mag- netic fields. These can hinder proper performance and damage your data. Take care when using peripheral devices. Use only approved brands of Unplug the power cord before peripherals.
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Preface Battery Precautions • Only use batteries designed for this computer. The wrong battery type may explode, leak or damage the computer. • Do not continue to use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even if the computer continues to work with a damaged battery in place, it may cause circuit damage, which may possibly result in fire.
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Preface Related Documents You may also need to consult the following manual for additional information: User’s Manual on CD/DVD This describes the notebook PC’s features and the procedures for operating the computer and its ROM-based setup pro- gram. It also describes the installation and operation of the utility programs provided with the notebook PC. System Startup ...
Chapter 1: Introduction Overview This manual covers the information you need to service or upgrade the W550AU / W555AUQ series notebook computer. Information about operating the computer (e.g. getting started, and the Setup utility) is in the User’s Manual. Information about dri-vers (e.g.
Introduction Specifications Processor Options LCD Options Intel® Core™ i7 Processor 15.6" (39.62cm) HD/ FHD i7-5500U (2.40GHz) Audio 4MB L3 Cache, 14nm, DDR3L-1600MHz, TDP 15W Intel® Core™ i5 Processor High Definition Audio Compliant Interface Latest Specification Information i5-5200U (2.20GHz) 2 * Built-In Speakers 3MB L3 Cache, 14nm, DDR3L-1600MHz, TDP 15W The specifications listed here are correct at the Built-In Microphone...
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Introduction Mini Card Slots Communication (Core i7-5500U/i5-5200U/i3-5010U) Built-In Gigabit Ethernet LAN Slot 1 for WLAN Module or WLAN and Bluetooth Combo 1.0M HD PC Camera Module Module (Factory Option) 3G or 4G M.2 Module Slot 2 for mSATA SSD WLAN/ Bluetooth Half Mini-Card Modules: (Factory Option) Intel®...
Introduction External Locator - Top View with LCD Panel Open Figure 1 Top View 1. PC Camera 2. *PC Camera LED *When the PC camera is in use, the LED will be illuminated in red. 3. Built-In Microphone 4. LCD 5.
Introduction External Locator - Front & Right Side Views Figure 2 Front View 1. LED Power Indicator 2. Multi-in-1 Card FRONT VIEW Reader Figure 3 Right Side View 1. Microphone-In RIGHT SIDE VIEW Jack 2. Headphone-Out Jack 3. USB 2.0 Ports 4.
Introduction External Locator - Left Side & Rear View Figure 4 Left Side View 1. DC-In Jack 2. RJ-45 LAN Jack 3. External Monitor LEFT SIDE VIEW Port 4. Vent 5. HDMI-Out Port 6. USB 3.0 Ports Figure 5 REAR VIEW Rear View 1.
Introduction External Locator - Bottom View Figure 6 Bottom View 1. Battery 2. Component Bay Cover 3. Vent 4. Hard Disk Bay Cover 5. Speakers Overheating To prevent your com- puter from overhea- ting, make sure no- thing blocks any vent while the computer is in use.
Chapter 2: Disassembly Overview This chapter provides step-by-step instructions for disassembling the W550AU / W555AUQ series notebook’s parts and subsystems. When it comes to reassembly, reverse the procedures (unless otherwise indicated). We suggest you completely review any procedure before you take the computer apart.
Disassembly NOTE: All disassembly procedures assume that the system is turned OFF, and disconnected from any power supply (the battery is removed too). Maintenance Tools The following tools are recommended when working on the notebook PC: • M3 Philips-head screwdriver •...
Disassembly Maintenance Precautions The following precautions are a reminder. To avoid personal injury or damage to the computer while performing a re- moval and/or replacement job, take the following precautions: Power Safety Warning 1. Don't drop it. Perform your repairs and/or upgrades on a stable surface. If the computer falls, the case and other Before you undertake components could be damaged.
Disassembly Disassembly Steps The following table lists the disassembly steps, and on which page to find the related information. PLEASE PERFORM THE DISASSEMBLY STEPS IN THE ORDER INDICATED. To remove the Battery: To remove the 3G Module: 1. Remove the battery page 2 - 5 1.
Disassembly Removing the Battery Figure 1 Battery Removal 1. Turn the computer off, and turn it over. 2. Slide the latch in the direction of the arrow (Figure 1a a. Slide the latch and hold it 3. Slide the latch in the direction of the arrow, and hold it in place (Figure 1a in place.
Disassembly Removing the Hard Disk Drive The hard disk drive can be taken out to accommodate other 2.5" serial (SATA) hard disk drives with a height of 9.5mm Figure 2 (h). Follow your operating system’s installation instructions, and install all necessary drivers and utilities (as outlined in HDD Assembly Chapter 4 of the User’s Manual) when setting up a new hard disk.
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Disassembly 3. Lift the hard disk bay cover from point (Figure 3b Figure 3 4. Remove the hard disk bay cover (Figure 3b HDD Assembly 5. Grip the tab and slide the hard disk assembly in the direction of arrow (Figure 3c Removal (cont’d.) 6.
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Disassembly Hard Disk Size Note (Foam Rubber Insert) Note that the hard disks pictured on the following pages are all 9.5mm(H) hard disk drives. In some cases 7mm(H) hard disk drives will be installed. For more information contact your distributor/supplier, and bear in mind your warranty terms.
Disassembly Removing the Optical (CD/DVD) Device Figure 5 Optical Device 1. Turn off the computer, and remove the battery (page 2 - Removal 2. Locate the component bay cover and remove screws (Figure 5a 3. Remove the component bay cover (Figure 5b a.
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Disassembly 4. Remove the screw at point (Figure 6c Figure 6 5. Use a screwdriver to carefully push out the optical device at point (Figure 6d Optical Device 6. Insert the new device and carefully slide it into the computer (the device only fits one way. DO NOT FORCE IT; The Removal (cont’d.) screw holes should line up).
Disassembly Removing the System Memory (RAM) Figure 7 RAM Module The computer has two memory sockets for 204 pin Small Outline Dual In-line Memory Modules (SO-DIMM) supporting Removal DDR3L Up to 1600 MHz. The main memory can be expanded up to 16GB. The total memory size is automatically de- tected by the POST routine once you turn on your computer.
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Disassembly 5. Gently pull the two release latches ( & ) on the sides of the memory socket in the direction indicated by the Figure 8 arrows (Figure 8c). The RAM module will pop-up Figure 8d , and you can then remove it RAM Module 6.
Disassembly Removing the Heatsink Figure 9 Heatsink Removal Processor Removal Procedure 1. Turn off the computer, turn it over, remove the battery (page 2 - 5) and the component bay cover (page 2 - a. Locate the CPU heat 2. The CPU heat sink will be visible at point (Figure 9a).
Disassembly Removing the Wireless LAN Module and Keyboard Figure 10 Wireless LAN 1. Turn off the computer, turn it over, remove the battery (page 2 - 5) and the component bay cover (page 2 - Module and 2. The Wireless LAN module will be visible at point on the mainboard and keyboard ribbon cable under the Wire- Keyboard Removal less LAN module...
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Disassembly 6. Disconnect cables (Figure 11e). Figure 11 7. Remove screws from the bottom case. Keyboard Removal 8. Turn the computer over, carefully pry the top case off the bottom case at points (Figure 11g). 9. Separate the top case up and off the bottom case (Figure 11h)
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Disassembly 10. Remove screws from the top case. Figure 12 11. Remove screws from the keyboard shielding plate (Note: when removing special screws , you’ll Keyboard Removal need to use an (#0 head) electric screwdriver - set to a low spin of 300r.p.m. and low torque at 0.1~1.5kgf.cm. The (cont’d) Lock torque should be set to 0.35~0.45kgf.cm, and should not be exceeded or it may cause screw damage).
Disassembly Wireless LAN, Combo, 3G & LTE Module Cables Note that the cables for connecting to the antennae on WLAN, WLAN & Bluetooth Combo, 3G and LTE modules are not labelled. The cables/covers (each cable will have either a black or transparent cable cover) are color coded for iden- tification as outlined in the table below.
Disassembly Removing the 3G Module Figure 13 3G Module Removal 1. Turn off the computer, turn it over, remove the battery (page 2 - 13) and the component bay cover (page 2 - 11). 2. The 3G module will be visible at point on the mainboard (Figure 13a).
Disassembly Installing and Removing the SSD Module Figure 14 SSD Module installation procedure: SSD Module 1. Turn off the computer, turn it over, remove the battery (page 2 - 13), component bay cover (page 2 - 11) and 3G Installation (page 2 - 18).
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Disassembly SSD Module removal procedure: 1. Turn off the computer, turn it over, remove the battery (page 2 - 13), component bay cover (page 2 - 11) and 3G Figure 15 (page 2 - 18). SSD Module 2. If an interface adaptor is installed (see page 2 - 19), remove it before installing an SSD.
Disassembly Removing the Front Cover Figure 16 Front Cover 1. Turn off the computer, turn it over, and remove the battery (page 2 - 13). Removal 2. Carefully remove the rubber screw covers and screws from the front cover (Figure 16a).