Troubleshooting; Service Data - Zanussi ZCV65201WA User Manual

TROUBLESHOOTING

WARNING! Refer to Safety chapters.
WHAT TO DO IF...
Problem
You cannot activate the appli-
ance.
You cannot activate or operate
the hob.
The oven does not heat up.
The oven / hob display shows
an error code that is not in this
table.
You cannot activate or operate
the hob.
Residual heat indicator does
not come on.
The lamp does not operate.
Steam and condensation settle
on the food and in the cavity of
the oven.
The oven does not heat up.
It takes too long to cook the
dishes or they cook too quickly.

SERVICE DATA

If you cannot find a solution to the problem yourself,
contact your dealer or an Authorised Service
Centre.
The necessary data for the service centre is on the
rating plate. The rating plate is on the front frame of
Possible cause
The appliance is not connected
to an electrical supply or it is
connected incorrectly.
The fuse is blown.
There is an electrical fault.
The fuse is blown.
The zone is not hot because it
operated only for a short time.
The lamp is defective.
You left the dish in the oven for
too long.
The necessary settings are not
set.
The temperature is too low or
too high.
the appliance cavity. Do not remove the rating plate
from the appliance cavity.
Remedy
Check if the appliance is cor-
rectly connected to the electri-
cal supply.
Make sure that the fuse is the
cause of the malfunction. If the
fuse is blown again and again,
contact a qualified electrician.
Deactivate the appliance with
the house fuse or the safety
switch in the fuse box and acti-
vate it again.
If the display shows the error
code again, contact the Cus-
tomer Care Department.
Activate the hob again and set
the heat setting in less than 10
seconds.
If the zone operated sufficiently
long to be hot, speak to an Au-
thorised Service Centre.
Replace the lamp.
Do not leave the dishes in the
oven for longer than 15 - 20
minutes after the cooking
process ends.
Make sure that the settings are
correct.
Adjust the temperature if nec-
essary. Follow the advice in the
user manual.
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