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09604 E Border Kiosk
SERVICE MANUAL
09604-ML001 REV01 ECN 5297

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Summary of Contents for NEO 09604

  • Page 1 09604 E Border Kiosk SERVICE MANUAL 09604-ML001 REV01 ECN 5297...
  • Page 2 Version History ISSUE NUMBER DATE COMMENTS APPROVED 29/05/19 5297 Page 2 09604-ML001 REV01 ECN 5297...
  • Page 3: Table Of Contents

    2.5 Replacing the Access door ........14 2.6 Replacing the Passport Scanner Kit …………….. 16 2.7 Replacing the Non Zepetronics Door …………. 18 2.8 Replacing the Zepetronics Kit ……………………… 19 2.9 Replacing the UPS ……………………………………….. 20 Page 3 09604-ML001 REV01 ECN 5297...
  • Page 4: Notices

    Neo Products believes it is appropriate to do so. Changes will be incorporated in new editions of the publication and replaces all previous releases.
  • Page 5: Safety Information

    Electrical voltage and current from power, telephone, and communication cables are hazardous. To avoid a shock hazard: If Neo Products supplied a power cord(s), connect power to this unit only with the Neo Products provided  power cord. Do not use the Neo Products provided power cord for any other product.
  • Page 6: Servicing

    STEP 3 The UPS is situated at the base of the Kiosk under the Power Data Panel Assembly STEP 4 To power OFF the UPS Press the button. Press the button again to power ON, then Close and lock the Access Door . Page 6 09604-ML001 REV01 ECN 5297...
  • Page 7: Pc Reset Switch

    STEP 1 The PC Reset Switch is located in the Top Hole in the right hand side Access Door. STEP 2 Place the Key in the lock , Turn the Key and release to reset the PC Page 7 09604-ML001 REV01 ECN 5297...
  • Page 8: Replacing The Lcd Screen Module

    STEP 3 The Camera mount door can now be opened by grasping the bottom left corner and pulling open. STEP 4 Unplug the all cables from the LCD Remove them from the cable clamp Page 8 09604-ML001 REV01 ECN 5297...
  • Page 9 STEP 6 Lift the screen off the Kiosk hinges STEP 7 Place the replacement screen on the hinges and connect the door stay to the kiosk. STEP 8 Reconnect the cables to the LCD and secure them in the cable clamp Page 9 09604-ML001 REV01 ECN 5297...
  • Page 10: Replacing The Camera

    Camera mount bracket. STEP 3 The Camera mount door can now be opened by grasping the bottom left corner and pulling open. STEP 4 Unplug the cable from the back of the camera Page 10 09604-ML001 REV01 ECN 5297...
  • Page 11 STEP 7 Place the new Camera and secure with the 2 screws STEP 8 Plug the cable into the back of the camera. Close the Camera mount door and retighten the 2 wing nuts to secure the Camera mount bracket in place. Page 11 09604-ML001 REV01 ECN 5297...
  • Page 12: Replacing The Power Data Panel Kit

    STEP 3 Open the Power Data Panel Assembly to access the cables at the back of the enclosure. STEP 4 Unplug the Molex connectors and Disconnect all the cables from the rear of the Power Data Panel Assembly Page 12 09604-ML001 REV01 ECN 5297...
  • Page 13 Then outwards to remove the assembly from the Kiosk. STEP 8 Replace the Power Data Panel Assembly with the new module by reversing the steps 1 to 6 Close and lock the Kiosk door Page 13 09604-ML001 REV01 ECN 5297...
  • Page 14: Replacing The Access Door

    Lift the hinge pin handle up and pull towards you to unlatch it using a small allen key or similar tool to hook under it. STEP 4 Lift the door up and off the hinge pins to remove it from the kiosk. Page 14 09604-ML001 REV01 ECN 5297...
  • Page 15 Kiosk hinge. Push the hinge pin handle away from you to latch the hinge. If replacing the Left hand door, rotate the latch securing the Left hand door. Close and Lock the right hand door. Page 15 09604-ML001 REV01 ECN 5297...
  • Page 16: Replacing The Passport Scanner Kit

    Note: Ensure the passport cover stay is engaged and the cover remains open. STEP 4 Lift the Passport Scanner Kit up slightly and forward to unlatch. Slide it out to remove it. Page 16 09604-ML001 REV01 ECN 5297...
  • Page 17 Close the Passport Top Cover. STEP 8 Close the left hand Kiosk Access Door and from inside the kiosk, rotate the latch to secure the door. Refer step 2 Close and lock the right hand Kiosk Access Door Page 17 09604-ML001 REV01 ECN 5297...
  • Page 18: Replacing The Non Zepetronics Door

    Secure the Printer door with the 2 screws removed in step 2 Page 18 09604-ML001 REV01 ECN 5297...
  • Page 19: Replacing The Zepetronics Kit

    Unlatch the tab securing all the drawer sliders and slide the door off the sliders. STEP 4 Remove the Printer door from the Zepatronics kit. Refit the Printer door to the Kiosk as per Section 2.6 Page 19 09604-ML001 REV01 ECN 5297...
  • Page 20: Replacing The Ups

    Viewed inside the kiosk STEP 3 The UPS is situated at the base of the Kiosk under the Power Data Panel Assembly STEP 4 Unscrew the 2 screws securing the Power Data Panel enclosure to the chassis Page 20 09604-ML001 REV01 ECN 5297...
  • Page 21 UPS STEP 6 Undo the 2 screws securing the strap holding the UPS in position. Remove it from the Kiosk. Replace the UPS with the new UPS by reversing the steps 1 to 7 Page 21 09604-ML001 REV01 ECN 5297...

Table of Contents