Kia Cerato Quick Reference Manual page 15

Symptom Possible cause
Phone projection
disabled
Smartphone
not ready or
malfunctioning
Authentication error
in wireless connection
Solution
• Depending on the availability of
wireless connectivity and usable
connection types, enable phone
projection by using one of the
following ways:
- For USB connections (if wireless
connectivity is not supported): Press
All menus > Settings > Device
connection, then select a function
you want to use.
- For USB connections (if wireless
connectivity is supported): USB
connections are available only for
Android Auto. Press All menus >
Settings > Device connection and
activate USB connectivity in the
phone projection settings menu.
- For wireless phone projection: Press
All menus > Settings > Wi-Fi and
activate Wi-Fi connectivity.
• Check if the function is disabled in the
app settings or restriction settings on
the smartphone.
• Check if the smartphone's battery
is low. If the battery is low, the
smartphone may not be recognised.
• If the network signal is weak, phone
projection may not work correctly.
• If the smartphone is locked, unlock it.
• Reset the smartphone and reconnect it.
If you are attempting to start a wireless
connection, press All menus > Settings
> Wi-Fi, generate a new Wi-Fi passkey,
and try again.
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