Frequently Asked Questions - Philips iBoom Home Operation User's Manual

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Frequently asked questions

Here you will find the most frequently asked questions and
answers about you're your Philips iBoom Home.
For further help, visit
www.philips.com/support
or call
919-573-7854 in North America.To keep the warranty valid,
never try to repair the system yourself. If you encounter
problems when you use your iBoom Home, check the
following points before you contact Philips. If the problem
remains unsolved, go to the Philips website
www.philips.com/support
or contact Philips at 919-573-7854
in North America.When you contact Philips, make sure that
your Philips iBoom Home is nearby and the model number
and serial number are available.
Why doesn't my iPod respond to iBoom Home when
docked?
1.
Your iPod may not be docked properly. Remove your iPod
from the dock and check for any obstructions to the
connector in the cradle and on your iPod.Then re-dock
your iPod
2.
Your iPod software may need to be updated.To upgrade
software on your iPod, please visit:
http://www.apple.com/iPod/download
3.
Your iPod may be frozen and will not respond. Please
make sure your iPod is working properly before docking
into iBoom Home.You may need to reset your iPod, to
do this press and hold the Menu and Center buttons on
your iPod for 10-12 sec. until your iPod resets. Please
refer to your iPod manual for details.
12
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Why didn't my iPod charge while docked in
iBoom Home?
You must plug iBoom Home into AC power in order to
charge your iPod. Also, check to see that your iPod is
properly docked. Remove your iPod from the dock and
check for any obstruction to the connector in the cradle
and on your iPod.Then re-dock your iPod.
Why does my music sound overdriven or distorted?
1.
The volume may be set too high. Decrease the volume on
your iBoom Home.
2.
The audio sound may be distorted. If the original audio
source (MP3) is of poor quality, distortion and noise are
easily noticed with high volume.
3.
The EQ setting on your iPod may need to be adjusted for
optimum quality.
D Note: Because the volume output on your iPod cannot
be controlled when docked, you can only control volume
using the controls on iBoom Home.
Why isn't my iBoom Home responding?
Your iBoom Home may need to be reset.To do so, press and
hold the Reset button (located on the back of your iBoom
Home) with a paper clip or similar object.
D Note: Your iBoom Home will return to factory settings
and you will lose all stored information.
When I unplug my iBoom Home, why aren't the presets
and clock settings recalled when it powers back up?
You may need to replace your back-up batteries. Open the
battery compartment cover and be sure to follow the
polarity symbols as indicated.Then, snap the compartment
cover back on and press the Reset button (located on the
back of your iBoom Home).
D Note: Your iBoom Home will return to the factory
settings and you will lose all stored information.
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