Troubleshooting Guide; Requirements Before Contacting Samsung; Customer Service Centre; Testing The Products - Samsung KM24A User Manual

Chapter 08

Troubleshooting Guide

Requirements Before Contacting Samsung Customer Service Centre

Testing the Products

" Follow the instruction on the
right to test your product before
Check if your product is operating normally by using the product test function.
requesting for service. If the
problem persists, contact Samsung
If the screen remains blank while the power indicator blinks even when the product is correctly connected to a PC, perform product testing.

Customer Service Centre.

1
" The power indicator may not be
2
supported depending on the model.
3
4
If the screen remains blank, check the PC system, video controller and cable.
Power off both the PC and product.
Disconnect all the cables from the product.
Power on the product.
If No Cable Connected is displayed, the product is operating normally.
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