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Models with Ceramic Glass Cooktop (Continued)
Do not use the following on the ceramic glass cooktop:
• Do not use abrasive cleaners and scouring pads, such as metal and some
nylon pads. They may scratch the cooktop, making it more difficult to
clean.
• Do not use harsh cleaners, such as chlorine bleach, ammonia or oven
cleaners, as they may etch or discolor the cooktop.
• Do not use dirty sponges, cloths or paper towels, as they can leave soil or
lint on the cooktop which can burn and cause discoloration.
Care and Cleaning of Stainless Steel
Some models are equipped with stainless steel exterior parts. Special care and cleaning are required for maintaining
the appearance of stainless parts. Please refer to the table provided at the beginning of the General Care & Cleaning
section in this Use & Care Guide.
OCCURRENCE
POSSIBLE CAUSE/SOLUTION
Surface burners
(1) Surface Control knob has not been completely turned to LITE. Push in and turn the Surface Control
do not light.
knob to LITE until burner ignites and then turn control to desired flame size. (2) Be sure gas supply valve
is open. (3) Burner ports or slots are clogged. With the burner off, use a small-gauge wire or needle to
clean ports or slots. (4) Power cord is disconnected from outlet (electric ignition models). Be sure cord is
plugged securely into outlet. (5) Electrical power outage (electric ignition models). Burners can be lit
manually. See Setting Surface Controls in this Owner's Guide.
Surface burner
(1) Burner ports or slots are clogged. With the burner off, clean ports with a small-gauge wire or needle to
flame burns half
clean ports or slots. (2) Moisture is present after cleaning. Lightly fan the flame and allow burner to
way around.
operate until flame is full. Dry the burners thoroughly following instructions under General Cleaning.
Surface burner
(1) Dust particles in main line. Allow the burner to operate a few minutes until flame turns blue. (2) In
flame is orange.
coastal areas, a slightly orange flame is unavoidable due to salt air.
Scratches or
(1) Coarse particles such as salt or sand between cooktop and utensil can cause scratches. Be sure
abrasion on
cooktop surface and bottoms of utensils are clean before usage. Small scratches do no affect cooking
cooktop surface.
and will become less visible with time. (2) Cleaning materials not recommended for ceramic-glass cooktop
have been used. See "To Clean the Ceramic-glass Cooktop" section under General Cleaning. (3) Cookware
with rough bottom has been used. Use smooth, flt-bottomed cookware.
Metalmarks.
(1) Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on cooktop
surface. Use ceramic-glass cooktop cleaning cream to remove the marks. See "To Clean the Ceramic-
glass Cooktop" section under General Cleaning.
Brown streaks or
(1) Boilover are cooked onto surface. Use razor blade scraper to remove soil. See "To Clean the Ceramic-
specks.
glass Cooktop" section under General Cleaning.
Areas of
(1) Mineral deposits from water and food. Remove using a ceramic-glass cooktop cleaning cream. Use
discoloration
with metallic
sheen.
Care & Cleaning
(Stainless Steel models only)
Before you call
Solutions to Common Problems
11
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