Dukane 28A8945 User Manual page 47

Problem:
Remote Control Unit
does not work.
Wireless Mouse
function does not
work.
Where to Get Help :
If you still need help after checking the table above, you should call your dealer's technical support line and
explain your problem.
If your dealer cannot solve your problem, please call Dukane Corporation's Technical Support directly at 1-800-
676-2489.
Our World Wide Web address is http://www.dukane.com
In the event that your unit is determined to be defective, you'll be issued a Return Authorization Number.
After you've received this number, send the unit, a copy of your sales receipt, and a description of the problem,
freight prepaid, to Proxima. Clearly note the Return Authorization Number on the outside of the shipping box.
The CE Mark is a Directive conformity mark of the European Community (EC).
Try these Solutions
Check batteries.
Check ALL-OFF switch on Remote Control Unit is set to "ON.".
Make sure nothing is between Infrared Remote Receiver and Remote Control Unit.
Make sure you are not too far from a projector when using Remote Control Unit.
Maximum operating range is 16.4' (5m).
Check transmitted signal mode from Remote Control Unit.
(See "SETTING" section on page 40.)
Check cable connection between a projector and your computer.
Check mouse setting on your computer.
Turn a projector on before turning on a computer.
This symbol on the nameplate means the product is Listed by Underwriters
Laboratories Inc. It is designed and manufactured to meet rigid U.L. safety
standards against risk of fire, casualty and electrical hazards.
APPENDIX
E
47