Coby Smart MP201 Instruction Manual page 16

The player does not turn on.
Ensure that the battery retains a charge. Try

replacing the battery with a new one.
Try resetting your player (remove and replace

the battery).
The buttons do not work.
Ensure that the battery retains a charge. Try

replacing the battery with a new one.
I cannot transfer files to the player.
Ensure that your computer is running a supported operating
system.
Ensure that the supplied USB adapter is securely

attached to the player and the PC, or try using
another USB cable.
If you have connected the player through a USB

hub, try connecting the player directly to your
computer.
Ensure that the player's memory capacity is not

full.
Page 16
There is no sound during playback.
Check the volume level.

Ensure that the headphones are attached

securely to the player.
The sound quality of the music is poor.
Try playing the file on your computer. If the

sound quality is still poor, try downloading the
file again or re-encoding the file yourself.
Ensure that the bit rate of the file is not too low.

The higher the bit rate of the file, the better it
will sound. The minimum recommended bitrate
is 128kbps for MP3s and 96kbps for WMAs.
Try lowering the volume of the player.

Ensure that the headphones are attached

securely to the player.
Troubleshooting & Support