Troubleshooting
Problem
The client connected
to the device, but
cannot access the
Internet.
The Optus
WiFi Hotspot
configuration page
cannot be visited.
Recommended Action
• Ensure that your micro-SIM
card is available.
• Change the location and find
a place with a good signal.
• Check the settings of the WAN
connection mode.
• Contact your service provider
and confirm your APN settings.
• Enter the correct address.
Please view the label on your
device to get the default Device
Manager Website IP address.
• Use only one network adapter
in your PC.
• Do not use any proxy server.
11