Your Home Network - Sonos PLAY:5 BLACK Product Manual

Sonos Play:5

Your home network

Your Sonos speaker and the mobile device with the Sonos app must be on the same network.
Wireless network
• High-speed internet connection such as DSL/cable modem or fiber-to-the-home broadband connection
• High-speed DSL/cable modem (or fiber-to-the-home broadband connection)
• 2.4GHz 802.11b/g/n wireless home network
Note: Satellite internet access may cause playback issues.
Wired home network
Use an Ethernet cable to connect a Sonos Boost or speaker to your router if:
• Your network is slow, unreliable, or does not reach all the rooms where you want to use Sonos
• Your network is already in high demand with streaming video and internet usage and you want to create
a separate wireless network for your Sonos speakers
• Your network is 5GHz only (not switchable to 2.4GHz)
• Your router supports only 802.11n (you can't change the settings to support 802.11b/g/n)
Note: Use an Ethernet cable to connect the computer or NAS drive that contains your music library files to
your router for uninterrupted playback.
Got a new router?
If you purchase a new router or change your internet service provider (ISP), you'll need to restart your Sonos
products after the router is installed.
Note: If you keep a Sonos product connected to your router and an ISP technician connects it to the new
router, then you'll only need to restart your other Sonos products.
1. After the router is set up, disconnect the power cords from your Sonos products for at least 5 seconds.
2. Reconnect all the power cords—if you keep a Sonos product connected to your router, start with that one.
The speaker status light turns solid white on each product when the restart is complete.
If you don't have a Sonos product connected to your router, you'll need to change your network password
in the Sonos app.
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