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Google Nest Protect Manual
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Google Nest Protect Manual

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Nest Protect
Nest Pro Guide
2019 | Confidential and Proprietary | Do not distribute

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Summary of Contents for Google Nest Protect

  • Page 1 Nest Protect Nest Pro Guide 2019 | Confidential and Proprietary | Do not distribute...
  • Page 2 A step-by-step guide to installing Nest Protect. Category expertise Find out how Nest Protect does it better. Better Together Explore the benefits of using Nest Protect along with other Google Nest products. Additional resources Any Qs? Pro line: 855-VIP-NEST or 855-847-6378 Got Feedback? Tell us what you think here.
  • Page 3 Meet Nest Protect 5.3 in 1.5 in What’s in the box ● Nest Protect ● Six long-life AA batteries (Battery only) ● Three long-life AA batteries (Wired) ● AC 120V connector (Wired) ● Three wire nuts (Wired) ● Backplate ● Four screws ●...
  • Page 4 All the specs Weight Siren Operating temperature Lights Battery: 13.9 oz 85 dB SPL @ 10 ft (3 m) 40˚F to 100˚F RGB light ring ● (379.0 g (4˚C to 38˚C) with 6 LEDs ● Wired: 13.2 oz Humidity: 20%RH to ●...
  • Page 5 Step by step Step by step This is your comprehensive step-by-step guide to installing Nest Protect. There are two generations of the Nest Protect along with the wired and battery powered models. To make sure you install the right model, check here.
  • Page 6 Step 6: Press to test Press the button on the Nest Protect and it will tell you what to do next. If there are more than one Protect, the others in the home should speak up and confirm they’re all connected.
  • Page 7 Be safe and avoid blowing a fuse by either removing the fuse from the fuse box or switching off the circuit breaker for the room where the Nest Protect is being installed. Warning: Failure to turn off power can result in serious electrical shock, injury, or death.
  • Page 8 Step 5: Remove old backplate Unscrew the backplate from the electrical box. Save the screws for installing the Nest Protect backplate later. Step 6: Remove the old connector Twist the wire connectors counterclockwise to unscrew them and detach the 120V connector from the old alarm. The exposed wire should be straight and measure 3/8 in (1 cm).
  • Page 9 Tip: If the customer wants to remove the Nest Protect for cleaning, remind them to first turn off power to the Nest Protect at the breaker box or remove the fuse. Then turn counterclockwise until it disconnects from the backplate.

  • Page 10: Troubleshooting Tips

    Troubleshooting tips Take a look at how to solve some common issues that can arise with Nest Protect. Offline in the Nest app Error codes Solve it: Solve it: After Nest Protect is set up and connected to the All environments are different so issues may app it can become disconnected from Wi-Fi.
  • Page 11 Troubleshooting tips Take a look at how to solve some common issues that can arise with Nest Protect. False smoke alarms Nothing happens after removing the battery tab Solve it: Solve it: If you don’t see a blue light or hear the welcome...
  • Page 12 Category expertise: Nest Protect This is what makes the Nest Protect so unique. Ionization sensors: Photoelectric sensors They work similarly to photoelectric sensors, but These devices are equipped with a light sensor that instead of light, they use two pieces of...
  • Page 13 Category expertise: Nest Protect This is what makes the Nest Protect so unique. Pathlight Alerts Pathlight lights your way so you don’t need to With Nest Protect and the Nest app, you are stumble around in the dark. It’s ideal for any able to get notifications anywhere in the world location in your home where you’d like a bit of...
  • Page 14 Protect with a ten-year CO sensor, and along The App Silence feature uses Bluetooth Low Energy with a push notification, added a friendly human to let you quiet alarms from Nest Protect with just voice that tells you exactly where the invisible your phone.
  • Page 15 Better together Powered by the Google Assistant, Google Nest products come together to help customers even more throughout their day. How does it work Ask the Google together? Assistant When alerted by Nest ● Displays alerts Protect, Nest ● Shuts off forced air systems to...

  • Page 16: Additional Resources

    Additional resources Prefer watching videos? Take a look at our Nest Protect installation video: Tell us what you thought about this training here. 2019 | Confidential and Proprietary | Do not distribute...
  • Page 17 Additional resources Here are some useful Nest Protect links if you need more information: ● GRT: https://googleretailtraining.exceedlms.com/student/path/11697-nest-protect ● Google Store: https://store.google.com/us/product/nest_protect_2nd_gen?hl=en-US ● Google Support: https://support.google.com/googlenest/topic/9361754?hl=en&ref_topic=9346307,9371069, 7029808, Tell us what you thought about this training here. 2019 | Confidential and Proprietary | Do not distribute...
  • Page 18 Additional resources Visit the website for a complete overview: https://nest.com/ Want to know more about: Google Nest Hub? Go to ● GRT: https://googleretailtraining.exceedlms.com/student/path/14351-google-nest-hub ○ https://store.google.com/us/product/google_nest_hub?hl=en-US&GoogleNest ○ https://support.google.com/googlenest/topic/7029677?hl=en&ref_topic=7029097,93710 ○ 69,7029808, Google Nest Cams? Go to ● GRT: https://googleretailtraining.exceedlms.com/student/path/11806-nest-cam-family ○ https://store.google.com/us/magazine/compare_cameras?hl=en-US ○...
  • Page 19 Additional resources Google Nest Secure? Go to ● GRT: https://googleretailtraining.exceedlms.com/student/path/11697-nest-protect ○ https://store.google.com/us/product/nest_secure_alarm_system?hl=en-US ○ https://support.google.com/googlenest/topic/9361854?hl=en&ref_topic=9361853,937106 ○ 9,7029808, Google Nest x Yale lock? Go to ● GRT: https://googleretailtraining.exceedlms.com/student/path/11856-nest-yale-lock ○ https://store.google.com/us/product/nest_x_yale_lock?hl=en-US ○ https://support.google.com/googlenest/topic/9369270?hl=en&ref_topic=9369404,93710 ○ 69,7029808, Tell us what you thought about this training here.