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Getting help
✍
If none of the above solves the problem, you can turn off the computer by pressing the power button for longer than 4 seconds. All unsaved data will
be lost.
If the same application locks up regularly, contact the software publisher or the advertised technical support.
Windows
There are many reasons why the Windows
incompatible or conflicting drivers, damaged files, or non-responsive hardware.
To search Windows
1
From the Start menu, select Help and support.
2
Click Fixing a problem.
3
Use the browse and search functions to find a solution.
My mouse does not work
Check that the mouse is plugged into the mouse connector on the back of the unit.
There may be dust or dirt inside the mouse mechanism.
®
locks up during shutdown
®
Help for troubleshooting information, proceed as follows:
®
operating system may not shut down properly, including
n N
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