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Getting help
How do I install a printer?
Always check the printer manufacturer's website for the latest drivers for Windows
before proceeding. Some printers do not function properly without updated drivers.
If the printer has a USB connection, the printer should be automatically installed.
To install a local printer, proceed as follows:
1
From the Control Panel, select Printers and Other Hardware, then Printers and Faxes.
2
Under Printer Tasks, click Add a printer.
3
Let the Add Printer Wizard guide you through the installation process.
4
Click Finish.
The printer is now installed.
✍
This procedure applies for most, but not for all printers.
I cannot print
❑
Check that all the cables of the printer are properly connected.
❑
Check that your printer is correctly configured and that you have up-to-date drivers. If necessary, contact
your dealer.
To reset the printer connection, proceed as follows:
1
Click on Start and then Printers and Faxes.
2
Right-click in the left part of the window and select Refresh.
3
Click on the icon of the printer installed on your computer.
4
In the Printer Tasks menu, which has now expanded, click on Set printer properties.
5
Have a look through the different tabs and check that everything seems normal.
6
Restart your computer.
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