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Canon K10158 User Manual

Canon printer user manual
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Enlarged version
This manual is provided for information purposes only. All information
included herein is subject to change without notice. Canon is not
responsible for any damages, direct or indirect, arising from or related
to use of this manual.
© 1999 Canon Inc. All rights reserved. Printed in Japan.
Trademark Notice:
Canon and BJ, BJC, and Bubble Jet are trademarks of Canon Inc.
Microsoft, Windows, the Windows Logo and MS-DOS are registered
trademarks of Microsoft Corporation in the US and other countries.
Other brand and product names may be trademarks or registered
trademarks of their respective companies.

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Summary of Contents for Canon K10158

  • Page 1 © 1999 Canon Inc. All rights reserved. Printed in Japan. Trademark Notice: Canon and BJ, BJC, and Bubble Jet are trademarks of Canon Inc. Microsoft, Windows, the Windows Logo and MS-DOS are registered trademarks of Microsoft Corporation in the US and other countries.

  • Page 2: Fcc Regulations

    • Consult the dealer or an experienced radio/TV technician for help. Use of Canon Cable BIFC-50 provided with the printer is required to comply with class B limits in Subpart B of Part 15 of FCC Rules.

  • Page 3: Canadian Radio Interference Regulations

    The targeted products are office equipment such as computers, monitors, printers, faxes and copiers. Their standards and logos are uniform among participating nations. NERGY ® Program ® Printer, Canon Inc. has determined that this ® guidelines for efficiency. NERGY Office Equipment ®...

  • Page 4: Table Of Contents

    BJ Cartridge installation...30 Performing a test print ...33 Installing and using printer drivers ...36 Installing a printer driver for Windows 98/Windows 95/ Windows 3.1 ...36 Installing a printer driver for DOS applications...36 Selecting a DOS printer driver from your software application...37...
  • Page 5 Cleaning the printer ...78 Before you start cleaning ...78 Cleaning inside and outside the printer...79 Cleaning the print head ...80 Preparing the printer for travel or storage...81 Chapter 7 Troubleshooting ...83 Check List ...83 Errors indicated by the CHARGE/ERROR lamp ...84 Clearing paper jams ...86...
  • Page 6 Appendix B Code Pages and Character Sets...102 Code pages...102 Character sets...108 BJ mode...108 LQ mode ...111 Appendix C Printer Command Summaries...114 Entering a setup string in Lotus 1-2-3 ...114 BJ mode command summary...115 Basic control codes ...116 ESCape sequence codes ...116 Alternate Graphics Mode (AGM) codes ...119...

  • Page 7: Chapter 1 Introduction

    Chapter 1 Introduction Congratulations on your purchase of the Canon BJC-50 Bubble Jet Printer. We appreciate you choosing this printer to meet your printing needs. The BJC-50 is compact, lightweight, and offers excellent colour print quality. We hope you will be satisfied with this advanced Bubble Jet technology.

  • Page 8: Conventions

    Quick Start Guide The Quick Start Guide summarises the steps for setting up the printer and installing the Windows printer driver. If you are familiar with computers and printers, follow the steps in this illustrated guide to get set up as quickly as possible.

  • Page 9: Features And Benefits

    Compact portable design The printer’s extremely compact design and light weight allow it to fit easily into a briefcase. Despite its small size the printer has full colour printing capability on plain paper and a variety of other media. The rechargeable lithium-ion battery pack allows you to operate the printer without connecting the AC adapter.

  • Page 10: Options And Supplies

    Image Scanner Cartridge IS-12, you can turn the printer into a colour image scanner. Options and supplies Canon offers the following options and supplies. Whenever you need any of these replaceable items, contact a local Canon Authorised Dealer or your Canon marketing representative.
  • Page 11 To use the printer as a scanner, you must have the optional Color Image Scanner Cartridge IS-12, Windows 98/Windows 95 or Windows NT 4.0, and a Canon Printer Cable BIFC-50 (the IrDA interface is not recommend for this function) to connect the printer and the computer.

  • Page 12: Print Media

    Print media To extend the capabilities of your printer, Canon offers several types of special print media. High Resolution Paper HR-101 Use this coated high-grade matt paper to achieve stunning photo images. The coating used on this paper is of a unique formula that ensures full compatibility with your Canon colour inks.

  • Page 13: Power Supply

    High Gloss Film HG-101 The printer produces sharp and brilliant colour output on this high grade gloss film. High Gloss Film is fully compatible with your Canon colour inks. Use this film for trade show displays or other special presentations. You can gain sharper and more vivid colour output with High Gloss Film than with Coated Paper or Glossy Paper.

  • Page 14: Available Options

    Canon Auto Sheet Feeder ASF-50 This optional sheet feeder can be easily and quickly installed on the front of the printer and allows you to stack and feed more than one sheet at a time for multi-sheet print jobs. Color Image Scanner Cartridge IS-12 Turns your printer into a colour scanner.

  • Page 15: Chapter 2 Setting Up The Printer

    • Avoid excessive heat or humidity, and avoid direct sunlight. Place the printer where the temperature is stable and comfortable. • Do not leave the printer in a vehicle, where it may be exposed to extremely high temperatures. Chapter 2 Setting Up the Printer...

  • Page 16: Examining The Printer

    • Keep the printer clean. Dust accumulation can prevent proper functioning of the printer. • Do not place objects on the top of the printer. • The top cover and front cover should be closed when the printer is not being used. Examining the printer Familiarise yourself with the printer’s parts and functions as described...
  • Page 17 POWER button normally to switch the printer on and off. Battery pack The Canon Li-Ion Battery LB-50 provides power to the printer when the AC adapter is not connected. When the AC adapter is connected, the printer is powered from the AC adapter. When the battery pack requires recharging, the CHARGE/ERROR lamp will start flashing green.

  • Page 18: Rear View

    Ejects paper after it is printed. Place the printer on a flat clean surface with enough space to support printed sheets as they are ejected. Parallel interface connector Connects the printer to the computer via the Canon Printer Cable BIFC-50. IrDA interface Provides wireless connection between the printer and a computer equipped with an IrDA interface.
  • Page 19 POWER button Press to switch the printer on and off. You can also use the POWER button to start test prints by holding down the POWER button after you switch the printer on. Count the number of beeps then release to select the type of test print you want to perform.

  • Page 20: Installing The Battery Pack

    Installing the battery pack Follow this procedure to install the battery pack in the printer. Install only a Canon Li-Ion Battery LB-50 battery pack. You must install the battery pack and leave it installed in the printer, even if you intend to use the printer only with the AC adapter.
  • Page 21 Align the mark on the printer ( ) with the mark on the battery pack ) and insert the left end of the battery pack into the printer at a slight angle. Push in on the right side of the battery pack to lock it in place.
  • Page 22 • Used battery packs should be disposed of according to environmental regulations in your country. For details, contact your Canon Authorised Dealer or Canon representative. • To avoid damaging the contacts on the corner of the battery pack, avoid touching them with any metal object like a tool, jewellery, the surface of a metal table, etc.

  • Page 23: Connecting The Printer To Your Computer

    BIFC-50 printer cable. To connect this printer to a computer via the parallel interface ports, you must use the Canon Printer Cable BIFC-50 provided with this printer. Make sure the printer and computer are switched off. Connect the small end of the BIFC-50 printer cable to the parallel interface connector on the left side of the printer.

  • Page 24: Setting Up The Irda Wireless Interface

    Connect the large end of the BIFC-50 printer cable to the back of the computer. Turn the screws on both sides of the connector to fasten it securely. Setting up the IrDA wireless interface This printer is equipped with an IrDA 1.0 compatible infra-red wireless communication interface port (115.2 kbps).
  • Page 25 Follow this procedure to set up the printer for data transfer via the IrDA interface The printer IrDA interface is on the left side of the printer, below the parallel interface connector. IrDA interface Locate the IrDA interface on the computer. Arrange the printer so the IrDA interface ports are facing one another.
  • Page 26 • Make sure the infra-red driver Microsoft IR Comm Driver Ver. 2.0 has been installed. • Make sure a COM port has been selected for IrDA with the Printer Wizard. Allocation of a port for an IrDA wireless interface may depend on the computer you are using.

  • Page 27: Attaching The Ac Adapter

    When the CHARGE/ERROR lamp goes off, the battery pack is fully charged. USE ONLY THE AC ADAPTER SUPPLIED WITH THE PRINTER. DO NOT USE AC ADAPTERS FOR OTHER CANON BJ PRINTERS OR ADAPTERS INTENDED FOR USE WITH OTHER ELECTRONIC DEVICES.

  • Page 28: Switching The Printer On And Off

    Switching the printer on and off Before you switch the printer on, check the power lock switch on the right side of the printer. If the power lock switch is in the left position, slide it to the right. When the power lock switch is in the left position, it locks the power switch off so it cannot be switched on accidentally during transportation.

  • Page 29: Installing The Bj Cartridge

    Control tab. Installing the BJ Cartridge This printer is shipped with a colour and black BJ Cartridge one of which must be installed before you can use the printer. Each BJ Cartridge contains removable ink cartridges and a print head unit which releases the ink.

  • Page 30: Bj Cartridge Guidelines

    Black BJ Cartridge BC-10 BJ Cartridge guidelines Canon manufactures several types of BJ Cartridges, but you must use only the BJ Cartridges designed for this printer. To ensure the best performance with the BJC-50, use only Canon Color BJ Cartridge BC- 11e or Canon Black BJ Cartridge BC-10.

  • Page 31: Bj Cartridge Installation

    Make sure the AC adapter is connected and the battery pack is installed. Press the POWER button. When you switch the printer on, the printer beeps three times and the cartridge holder moves to the centre if a BJ Cartridge is not installed. Raise the top cover.
  • Page 32 Point the print head down, and insert the BJ Cartridge as shown below. Align the marks on the BJ Cartridge with the cartridge holder (yellow-yellow, black-black). Color BJ Cartridge BC-11e Be sure to remove the protective tape Chapter 2 Setting Up the Printer...
  • Page 33 Wait about three seconds and press the CARTRIDGE button once. CARTRIDGE After the BJ Cartridge is installed, the printer requires at least two seconds to detect the presence of the BJ Cartridge then the cartridge holder will move to the home position.

  • Page 34: Performing A Test Print

    Performing a test print To check the printer installation, print a Demonstration. This and other test prints are described in detail in Chapter 4. ( 45) Open the front cover of the printer.
  • Page 35 If the sheet is too narrow (less than 100 mm), or if the sheet is inserted diagonally, the buzzer will beep once, the CHARGE/ERROR lamp will light orange, and the printer will eject the paper from the feed slot. After the sheet is inserted again correctly, the printer will reverse feed it slightly and the buzzer will not beep.
  • Page 36 The above sample was printed with the Black BJ Cartridge BC-10. Chapter 2 Setting Up the Printer...

  • Page 37: Installing And Using Printer Drivers

    Installing and using printer drivers In order to use the BJC-50, you must install the correct printer driver on your computer. This section explains the printer drivers and gives you some hints on DOS driver selection. Installing a printer driver for Windows 98/Windows 95/Windows 3.1...

  • Page 38: Selecting A Dos Printer Driver From Your Software Application

    BJC-50, and this will be the case for older programs, you can still use the BJC-50 printer if you select a compatible driver. To allow you to do this, the BJC-50 can operate in two modes.

  • Page 39: Chapter 3 Paper Handling

    Paper must be fed to the printer one sheet at a time unless you have installed the optional sheet feeder. Canon produces Bubble Jet Paper LC-301, a plain paper designed specially for Canon Bubble Jet printers. This printer meets the standards for using recycled paper. The BJC-50 produces excellent printouts on recycled paper.

  • Page 40: Special Media

    Special media Several special media have been designed for use with the BJC-50 and other Canon Bubble Jet printers. When you handle special media other than plain paper (e.g. Coated Paper), follow these guidelines: • Store the media in its original package until you are ready to use it.

  • Page 41: Loading Paper And Other Media

    Paper and other media must be loaded one sheet at a time. Before you attempt to load single sheets of paper or other media into the feed slot on the front of the printer, make sure the battery pack is installed. If the battery pack is not installed, you may experience problems feeding paper or other media into the front feed slot.
  • Page 42 • With Canon BJC-50 displayed in the Name line, click the Properties button. • The Paper and Graphics control sheets contain the settings for setting up a print job. For details, refer to the Windows Print Guide. • On the Paper tab, check the Paper Feed setting and make sure that it is set for Manual Feed.
  • Page 43 Select one sheet of the media you want to load and hold the print side up at the edge of the feed slot. You must determine the correct print side of the sheet, based on the type of media you are using. Refer to the table below. Loading Table for Manual Feed Name Media Type...
  • Page 44 (TR-101 in the U.S.) Media Type: This is the name of the Media Type you will see after you pull down the list for Media Type on the Paper control sheet of the Windows printer driver. Slide the paper guide to the mark for the size of the media you are loading.
  • Page 45 If the sheet is too narrow (less than 100 mm), or if the sheet is inserted diagonally, the buzzer will beep once, the CHARGE/ERROR lamp will light orange, and the printer will eject the paper from the feed slot. After the sheet is inserted again correctly, the printer will reverse feed it slightly and the buzzer will not beep.

  • Page 46: Chapter 4 Performing Test Prints

    * The Hex Dump Mode is not a test print. This setting switches the printer to hexadecimal dump mode. Switch off the printer by pressing the POWER button and wait for the print head unit to return to the home position.

  • Page 47: Number Of Beeps

    In addition to starting the test prints, you can also use the POWER button to change the printer default settings. Press the POWER button to switch the printer off. Press and hold down the POWER button and count the number of beeps.

  • Page 48: Sample Test Prints

    Sample test prints Demonstration Provides an attractive demonstration of the printer’s capabilities and describes some of the printer’s important features. Chapter 4 Performing Test Prints...

  • Page 49: Printer Settings

    Printer settings Lists the current settings for the printer. If you are using the printer with DOS, this is a convenient way to check the settings for BJ Mode or LQ Mode emulation. Status Information Sample Ripple pattern The ripple pattern prints a stream of continuous characters from one edge of the printable area to the other.

  • Page 50: Nozzle Check Pattern

    Normally, print head cleaning or print head flushing will correct print head performance. ( 80) Font Sample Prints a font sample. If you are using the printer with DOS, the font sample will print for the current emulation mode, BJ Mode or LQ Mode.

  • Page 51: Hexadecimal Dump Test

    To turn on the hexadecimal dump mode Switch the printer off and wait for the print head to return to the home position. Press and hold down the POWER button. Wait for the printer to beep 5 times then release the POWER button.

  • Page 52: Colour Printing And Black-And-White Printing

    BJ Cartridge. Printing with Windows Changing printer driver settings You can change the settings of the Canon BJC-50 Printer Driver from the Printer Setup dialogue box. Setting up a software application Some software applications allow you to select colour printing or black- and-white printing for each document.

  • Page 53: Preparing Your Printer

    Color BJ Cartridge BC-11e with a Black BJ Cartridge BC-10. Check the printer POWER lamp and make sure that it is on. If the printer is off, press the POWER button to switch it on.
  • Page 54 With the tip of your finger, lift up the tab on the corner of the BJ Cartridge then raise the cartridge and green print head unit out of the cartridge holder. Hold the green tab to remove the BJ Cartridge. Always hold a BJ Cartridge by its sides and never touch the wet print head or metal contacts.
  • Page 55 After removing the partially used BJ Cartridge, use the BJ Cartridge Storage Container SB-10 supplied with the printer. Align the marks on the BJ Cartridge with the marks on the container and insert the BJ Cartridge into the container. Screw the lid onto the storage container until it stops then continue twisting the lid until the mark on the lid is aligned with the mark on the body of the storage container.
  • Page 56 If you are installing a new BJ Cartridge, remove the orange protective cap and orange protective tape from the BJ Cartridge. Protective cap To avoid staining your clothing or articles in your work area, do not drop or shake the BJ Cartridge. The ink in the BJ Cartridge can stain fabric permanently.
  • Page 57 Close the top cover. Wait about three seconds and press the CARTRIDGE button once. After the BJ Cartridge is installed, the printer requires at least two seconds to detect the presence of the BJ Cartridge. The cartridge holder moves to the home position, and the printer automatically executes print head cleaning.

  • Page 58: Printing With A Colour Bj Cartridge

    The correct choice of media is particularly important for colour printing. The Canon BJC-50 is capable of printing not only on plain paper, but also on envelopes, transparencies, and other media. Please use the following guidelines when selecting a print media for your documents.

  • Page 59: Understanding Your Software Application's Capabilities

    • To print colour designs and patterns on cloth, use Canon Fabric Sheet FS-101. Use your favourite software to produce an original design then print the design on the fabric sheet. Create materials for pillows, gift bags, stuffed animals, hand puppets, appliqués and so on.

  • Page 60: Matching Colours Displayed On Your Monitor With Printouts

    In order to achieve a printed result which looks like the image displayed on the screen of a monitor, you must first make the appropriate settings to both the software application and the printer. Chapter 5 Colour Printing and Black-and-White Printing Yellow...
  • Page 61 Adjustments made to the monitor If you have high quality monitor capable of finely controlling the amount of light allocated to each component of the RGB mix of colours, it is possible to adjust the colours appearing on the screen in such a way as to approximate the printed result.

  • Page 62: Colour And Cost

    • Use lighter colours that use more white space; for example, pink instead of red. Although white is a colour, the printer does not produce white ink; it uses the colour of the paper as white.

  • Page 63: Maintaining The Printer

    Recharging and replacing the battery pack This section shows you how to recharge and replace your battery pack. Install and use only a Canon Li-Ion Battery LB-50 in this printer. You must install the battery pack and leave it installed in the printer even if you intend to use the printer only with the AC adapter.
  • Page 64 Press the POWER button to switch the printer off. CARTRIDGE POWER Connect the power cord to the AC adapter into the printer , and insert the power cord into a power source The CHARGE/ERROR lamp will remain illuminated green until the battery pack is completely recharged.

  • Page 65: Replacing The Battery Pack

    GUIDELINES DESCRIBED ON PAGE 21. Press the POWER button to switch the printer off. If the optional sheet feeder is installed on the printer, remove it. If the front cover is closed, open it. Push the battery pack release to the right. The battery pack will spring slightly out of the printer.
  • Page 66 Remove the new battery pack from its packaging. Align the mark on the printer ( ) with the mark on the battery pack ( ) and insert the left end of the battery pack into the printer at a slight angle.

  • Page 67: Replacing Ink Cartridges

    • Always install an ink cartridge as soon as you remove the protective cap and tape. • Keep unused ink cartridges out of the reach of children, and discard used ink cartridges immediately. If spilled, the ink is difficult to clean. Chapter 6 Maintaining the Printer...

  • Page 68: Examining The Ink Cartridges

    BCI-11 Black When the black ink runs out, replace this ink cartridge. Print head unit Print head Ink Cartridge BCI-10 Black When the black ink runs out, replace this ink cartridge. Print head unit Print head Chapter 6 Maintaining the Printer...

  • Page 69: Replacing An Ink Cartridge

    Replacing an ink cartridge Replace an ink cartridge when it runs out of ink. The frequency of changing the ink cartridges will vary according to how the printer is used. If you frequently print images of heavy density, you will need to change the ink cartridges more often.
  • Page 70 Press this grey hook to remove the black ink cartridge. Do not press the green tab! This is for BJ Cartridge replacement. Be sure to leave the green print head unit in the printer. Chapter 6 Maintaining the Printer...
  • Page 71 Remove the orange protective cap from the new ink cartridge. Ink Cartridge BCI-11 Black Do not touch or insert anything into the filter on the ink cartridge. Chapter 6 Maintaining the Printer Ink Cartridge BCI-11 Color Do not touch or insert anything into these filters.
  • Page 72 BCI-11 Press down gently on the high side of the ink cartridge until the ink cartridge clicks into the print head unit. BCI-11 BCI-10 Insert the ink cartridge to align the marks BCI-10 Chapter 6 Maintaining the Printer...

  • Page 73: Replacing Bj Cartridges

    Check the printer POWER lamp and make sure that it is switched on. If the printer is off, press the POWER button to switch it on. Press the CARTRIDGE button. The cartridge holder moves to the centre and the POWER lamp flashes.

  • Page 74: Installing The Color Image Scanner Cartridge Is-12

    Removing the BJ Cartridge Follow this procedure to remove the BJ Cartridge. Check the printer POWER lamp and make sure that it is on. If the lamp is off, press the POWER button to switch the printer on. Press the CARTRIDGE button. The cartridge holder moves to the centre.
  • Page 75 BJ Cartridge. Make sure that you remove the whole BJ Cartridge, not just the ink cartridges. Place the BJ Cartridge with its ink cartridges in a BJ Cartridge Storage Container SB-10. Chapter 6 Maintaining the Printer Film cable...

  • Page 76: Installing The Scanner Cartridge

    Remove the Scanner Cartridge from its protective soft case. Save the case! You will need it to store the Scanner Cartridge when it is not installed on the printer. With its label facing up, place the Scanner Cartridge in the cartridge holder.

  • Page 77: Removing The Scanner Cartridge

    Scanner Cartridge and store it when it is no longer in use. Check the printer POWER lamp and make sure that it is on. If the lamp is off, press the POWER button to switch the printer on.
  • Page 78 With the tip of your finger, lift up the tab on the Scanner Cartridge then raise it out of the cartridge holder. Store the Scanner Cartridge in its protective soft case. Remove the BJ Cartridge from the BJ Cartridge Storage Container SB-10. Film cable Chapter 6 Maintaining the Printer...

  • Page 79: Cleaning The Printer

    AC adapter from the power source, and remove the battery pack from the printer. ( 64) • Use only a soft cloth to clean the printer. Do not use paper towels or tissues. • Do not clean the grease from the cartridge rail.

  • Page 80: Cleaning Inside And Outside The Printer

    Use a soft, dry cloth to wipe the platen clean. Platen WHILE YOU ARE CLEANING THE INSIDE OF THE PRINTER, DO NOT BEND THE INSTRUCTION PLATE. Film cable...

  • Page 81: Cleaning The Print Head

    You can start cleaning or flushing the print head with the Windows printer driver or the operation panel. For details about starting cleaning or flushing with the Windows printer driver, refer to the Windows Print Guide. To start cleaning/flushing from the operation panel: Press and hold down the RESUME button.

  • Page 82: Preparing The Printer For Travel Or Storage

    Press the POWER button to switch off the power. This secures the cartridge holder in the home position. On the right side of the printer, slide the power lock switch to the left position. This locks the printer off so it cannot be switched on accidentally during transportation.
  • Page 83 You do not have to remove the battery pack to transport the printer. Remove the battery pack only if you are going to store the printer for a prolonged period (three months or more).

  • Page 84: Troubleshooting

    A loose connection can generate random errors and messages that can waste valuable time and effort in trying to identify the problem. Switch the printer off and switch it on again. Try the print again. If the problem persists, read the check list below and try to solve the problem.

  • Page 85: Errors Indicated By The Charge/Error Lamp

    If the sheet is too narrow (less than 100 mm), or if the sheet is inserted diagonally, the buzzer will beep once, the CHARGE/ERROR lamp will light orange, and the printer will eject the paper from the feed slot. After the sheet is inserted again correctly, the printer will reverse feed it slightly and the buzzer will not beep.
  • Page 86 The internal ink waste tank is almost full. To finish a print job in progress, press the RESUME button and continue printing. Contact your Canon Authorised Dealer or supplier as soon as possible. CHARGE/ERROR lamp flashes and buzzer beeps six times.

  • Page 87: Clearing Paper Jams

    Clearing paper jams Gently pull the paper out of the printer with one hand while holding the printer in place with the other. You can pull the paper out from the front or the rear of the printer. If the paper tears off inside the printer, switch off the printer and open the top cover.

  • Page 88: Operational Problems

    When you switch on the printer, the POWER lamp flashes until automatic print head cleaning is completed. The POWER lamp lights and stays on when the printer is ready for normal operation. If the POWER la0mp is not on, the printer is not receiving power.

  • Page 89: Power Lamp Comes On, But Printer Does Not Print

    POWER lamp comes on, but printer does not print Check the printer cable connection. You must use the Canon Printer Cable BIFC-50 supplied with this printer. Make sure the connections are secure on the printer and on the computer. If you are using an IrDA connection, make sure the IrDA interface ports on the printer and computer are facing one another and not more than one metre apart.

  • Page 90: Print Quality Problems

    Paper does not eject after printing Most software applications instruct the printer to eject the last sheet after printing. However, occasionally you may need to eject a sheet manually. If there is data waiting to print, the POWER lamp flashes.
  • Page 91 Normal print sample To clean the print head If print quality deteriorates as described above, first clean the print head. Press and hold down the RESUME button until you hear two beeps then release it. Cleaning requires about 30 seconds. After cleaning is completed, print the Nozzle Check Pattern to see if the print quality has been restored.

  • Page 92: Printout Is Not Clear

    Fine mode. Open the printer driver and change the setting. Smudges on back or edge of printed page If the printer platen has been soiled by a paper jam or by printing beyond the paper edges, the reverse side of the printed page may have smudge marks.

  • Page 93: Colour Printing Problems

    When you print from a DOS software application, make sure that you use the BJC-50 printer driver, or you use a compatible driver for another colour printer and the printer is set to LQ mode.

  • Page 94: Colours Print Incorrectly

    Colours print incorrectly If the colours in your printout do not match the colours on your screen, verify that you have selected the BJC-50 printer driver or a compatible driver. Some colours are impossible to match exactly. The printer will match as closely as possible.

  • Page 95: Other Printing Problems

    Switch the printer on and switch the computer on. If the print job does not execute normally, check the printer cable. • To connect the printer to an IBM compatible PC, a Canon Printer Cable BIFC-50 is required. • Do not use the printer near office equipment or machinery that can generate large magnetic fields.

  • Page 96: Print Job Halts Before Completion

    • If there is a WPS driver installed, make sure that this WPS driver is not installed for the same port as the BJC-50. If the WPS driver is installed for the same port as the BJC-50 printer driver, disable the WPS driver temporarily by assigning it the FILE port, or delete the WPS driver.

  • Page 97: Characters On The Screen Do Not Match Printed Characters

    Appendix Printing beyond edge of page If the printer is printing only part of each line, try the following measures. Make sure the paper is aligned correctly with the left side of the feed slot.

  • Page 98: Where To Find More Help

    (LPT1). Where to Find More Help In the event that you cannot solve a problem with the BJC-50 printer, review the Troubleshooting section which appears earlier in this chapter. If you still cannot resolve the problem, contact the appropriate...
  • Page 99 Chapter 7 Troubleshooting United Kingdom Canon (UK) Ltd. Canon House, Manor Road, Wallington, Surrey, SM6 0AJ, United Kingdom For technical support, please contact Canon Helpdesk: P.O. Box 431, Wallington, Surrey SM6 0XU TEL: (0990) 143723 (Calls may be recorded) FAX: (0990) 143340...

  • Page 100: Appendix A Paper Specifications

    T-Shirt Transfer TR-201** * This is the name of the Media Type you will see after you pull down the list for Media Type on the Paper control sheet of the Windows printer driver. ** TR-101 in the U.S. Paper weight 64 to 105 gsm (17 to 28 lb.)

  • Page 101: Printing Area

    Before you print on Fabric Sheet FS-101, set the paper size for Legal. The printing area may vary according to settings in the printer driver. The margins and printable areas for Fabric Sheet are shown below.

  • Page 102: Envelopes

    The shaded portion in the figures below shows the recommended printing areas for a US Commercial No. 10 envelope (9.5 x 4.1 in) and European DL size envelope (220 x 110 mm). The printer's maximum mechanical printing area is inside the top and bottom margins.

  • Page 103: Appendix B Code Pages And Character Sets

    This section presents information on the character code pages and character sets supported by your printer. The character sets accessed by your printer at any time are determined by the printer control mode being used: BJ mode or LQ mode.
  • Page 104 The code page tables are shown on the following pages. USA English –– Code Page 437 0000 0001 0010 0011 0100 0101 0110 0111 1000 1001 1010 1011 1100 1101 1110 1111 Multilingual(Latin I) –– Code Page 850* 0000 0001 0010 0011 0100 0101 0110 0111 1000 1001 1010 1011 1100 1101 1110 1111 Appendix B Code Pages and Character Sets 0000 0001...
  • Page 105 Slavic (Latin II) –– Code Page 852 0000 0001 0010 0011 0100 0101 0110 0111 1000 1001 1010 1011 1100 1101 1110 1111 Cyrillic (Russian) –– Code Page 855 0000 0001 0010 0011 0100 0101 0110 0111 1000 1001 1010 1011 1100 1101 1110 1111 Appendix B Code Pages and Character Sets 0000 0001...
  • Page 106 Turkish –– Code Page 857 0000 0001 0010 0011 0100 0101 0110 0111 1000 1001 1010 1011 1100 1101 1110 1111 Portuguese –– Code Page 860 0000 0001 0010 0011 0100 0101 0110 0111 1000 1001 1010 1011 1100 1101 1110 1111 Appendix B Code Pages and Character Sets 0000 0001...
  • Page 107 Canadian French –– Code Page 863 0000 0001 0010 0011 0100 0101 0110 0111 1000 1001 1010 1011 1100 1101 1110 1111 Arabic –– Code Page 864 0000 0001 0010 0011 0100 0101 0110 0111 1000 1001 1010 1011 1100 1101 1110 1111 Appendix B Code Pages and Character Sets 0000 0001...
  • Page 108 Nordic –– Code Page 865 0000 0001 0010 0011 0100 0101 0110 0111 1000 1001 1010 1011 1100 1101 1110 1111 Greek –– Code Page 869 0000 0001 0010 0011 0100 0101 0110 0111 1000 1001 1010 1011 1100 1101 1110 1111 Appendix B Code Pages and Character Sets 0000 0001...

  • Page 109: Character Sets

    Character Set 2 has control codes in only one place, between ASCII 0 and ASCII 31 (Hex 00h and Hex 1Fh). A control code is an unprintable character that the printer uses for printer operations such as line spacing or carriage returns.
  • Page 110 The tables on the following pages show the differences between Character Set 1 and Set 2 from the All Characters Chart. The example below is from Code Page 437 U.S.A. English. Hex No. All Character Chart Hex No. All Character Chart ¶...
  • Page 111 Hex No. All Character Chart Hex No. All Character Chart Appendix B Code Pages and Character Sets Character Set 1 Ç ü é â ä à å ç ê ë è ï î ì Ä Å Character Set 1 É æ...

  • Page 112: Lq Mode

    LQ mode In LQ mode, your printer can select one of eight International Character Sets, one of ten code pages, and one of two character tables: the EPSON Italics and the EPSON Graphics character tables. International character sets By selecting an International Character Set, you can print characters and symbols of eight different countries or languages: USA, UK, Germany, France, Denmark, Sweden, Italy, and Spain.
  • Page 113 The table below shows the International Character Sets. Country The international character sets 8 to 13, and 64 can be selected only by using the escape code ESC R. EPSON character tables Two character tables—the Italics character table and the Graphics character table—are available in LQ mode.
  • Page 114 The tables below show the Italics character table and the Graphics character table. Italics Character Table 0000 0001 0010 0011 0100 0101 0110 0111 1000 1001 1010 1011 1100 1101 1110 1111 Graphics Character Table 0000 0001 0010 0011 0100 0101 0110 0111 1000 1001 1010 1011 1100 1101 1110 1111 Appendix B Code Pages and Character Sets 0000 0001...

  • Page 115: Appendix C Printer Command Summaries

    See your software application manual for instructions on sending commands. • You can send specific commands directly to the printer, using either a BASIC statement or a printer command option in your software application.

  • Page 116: Bj Mode Command Summary

    BJ mode. Because of hardware differences, the reverse feed code — ESC ] and the printer deselect code — DC3 — are not supported by your printer. Also, the styles of block graphics characters at 12 cpi are different from normal Proprinter X24E printing.

  • Page 117: Basic Control Codes

    FUNCTION 12 is ON (AGM mode); n = 1 to 255 *1 • After text line spacing is set, use the ESC 2 code to enable text line spacing. Appendix C Printer Command Summaries ASCII Dec.
  • Page 118 Cancel perforation skip ESC O *2 Since the maximum page length for the printer is 20 inches, when the specified value is more than 20 inches, the page length is set to 20 inches. *3 n = 0: Draft 10 cpi (default: created from Gothic 10 cpi)

  • Page 119: Line Feed

    Double line feed Double line feed Double line feed determines character width: = 0: No change = 2: Double wide Appendix C Printer Command Summaries ASCII Dec. 27 80 n ESC Q n 27 81 n ESC R 27 82...

  • Page 120: Alternate Graphics Mode (Agm) Codes

    1B 2A m n Dec. Hex. 27 91 73 n 1B 5B 49 n 28 67 66 m 1C 43 42 m data 28 67 74 m n 1C 43 4A m n Appendix C Printer Command Summaries data data data...

  • Page 121: Escape Sequence Code For Colour Printing

    ESCape sequence code for colour printing When the Color BJ Cartridge BC-11e is installed in the printer, the following colour command is available. Function Select colour printing = 1, n m = 0; m = 1; m = 2; m = 3;...

  • Page 122: Escape Sequence Codes

    Code Page 860 = 8: Code Page 863 = 9: Code Page 865 = 10: Code Page 852 = 11: Code Page 857 = 13: Code Page 864 = 15: Code Page 869 Appendix C Printer Command Summaries data data...
  • Page 123 Set MSB to 0 Set MSB to 1 Reassign image graphics mode Reset printer Initialize all printer settings to the values when the printer goes on. Set n/60 inch line spacing n = 0 to 85 Set vertical tabs Set page length in lines...
  • Page 124 27 90 n data 1B 5A n 27 92 n 1B 5C n ...n 27 98 c n ...n 0 1B 62 c n 27 103 1B 67 Appendix C Printer Command Summaries ...n data data data data ...n...

  • Page 125: Escape Sequence Code For Colour Printing

    = Other Roman The initial value of n is set via the control panel. ESCape sequence code for colour printing When the Color BJ Cartridge BC-11e is installed in the printer, the following colour command is available. Function Select colour printing n = 0;...

  • Page 126: Appendix D Options And Supplies

    Appendix D Options and Supplies Whenever you need any of these replaceable items, contact a local Canon Authorised Dealer or your Canon representative. Consumables Black BJ Cartridge BC-10 Contains both a print head unit and replaceable black ink cartridge. Ink Cartridge BCI-10 Black Used in the Black BJ Cartridge BC-10.

  • Page 127: Paper And Special Media

    Fabric Sheet FS-101 T-Shirt Transfer TR-201 Available options Canon Auto Sheet Feeder ASF-50 Allows you to stack and feed more than one sheet for printing. Color Image Scanner Cartridge IS-12 This Scanner Cartridge turns your printer into a colour scanner.

  • Page 128: Appendix E Infrared Communications

    Appendix E Infrared Communications System Requirements In order to utilize the infrared communication capability, Microsoft IR Communications Driver Version 2.0 is required. Please also note that the following minimum hardware and software requirements to enable infrared communication with the IR Communications Driver Version 2.0.
  • Page 129 Status tab. • When you operate the printer using infrared communication, open the Details tab from the printer properties dialog, then specify the COM port in the Print to the following port box. (e.g., Infrared Serial (COM) Connections Port Normally, COM4 is assigned.) Please note that the...
  • Page 130 When the Microsoft IR Communications Driver Version 2.0 is NOT installed in the hard disk of your computer Please refer to the User's Manual of your computer for more information on infrared communication or consult with your computer manufacturer. If necessary, you can download the Microsoft IR Communications Driver Version 2.0 from the Web site of Microsoft Corporation.

  • Page 131: Appendix F Specifications

    Resident Printer BJ mode : IBM Proprinter X24E emulation Control Modes LQ mode: EPSON LQ-2550 emulation (for colour Canon Extended Mode * Print speed depends on content of the document. Appendix F Specifications 346 cps 434 cps 0.26 ppm 1.8 ppm...
  • Page 132 Line Feed Pitch (inch) BJ mode: 1/6, 1/8, n/60, n/72, n/180, n/216, and n/360 LQ mode: 1/6, 1/8, n/180, and n/360 (n: programmable) Printing Characters Typeface: Roman, Gothic, Courier, Prestige, and Draft Pitch: Cell composition: Character set: Code page: 437, 850, 860, 863, 865, 857, 855, 852, 864, Maximum Number of Characters per Line BJ mode: Mode...
  • Page 133 Graphic Image Print Data format: Vertical 8, 24, and/or 48-dot format Resolution: Buffer BJ mode: Input buffer: LQ mode: Input buffer: The values in parentheses show the buffer sizes when automatic emulation switching is turned on. Interface IEEE 1284 compatible parallel interface IrDA 1.0 interface Color BJ Cartridge BC-11e Print head:...
  • Page 134 Acoustic Noise Level 45 dB or less in HQ mode (Approx. 43 dB in Fine mode) (Per ISO 9296) Operating Environment Temperature: Humidity: Storage Environment Temperature: Humidity: Power Source Universal AC Adapter AD-360U connected to AC power source Power Consumption Printing: Standby: Off:...

  • Page 135: Appendix G Interface Specifications

    Appendix G Interface Specifications Parallel interface To connect this printer with a computer via the parallel interface connector provided on the printer, you must use the Canon Printer Cable BIFC-50 provided with printer (or its equivalent). Interface type: Interface cable...

  • Page 136: Glossary

    30 minutes. The Auto Power Off feature is switched off and on with the printer driver. battery pack The Canon Li-Ion Battery LB-50 is a rechargeable battery installed inside the printer. binary A number system consisting of two digits (0 and 1).
  • Page 137 Proprinter X24E. Bubble Jet printer An ink jet type printer that heats the ink to a boiling point in a nozzle to form a bubble. When the bubble expands, there is no room left in the nozzle for the ink which is ejected onto the paper.
  • Page 138 A set of 256 graphic designs (characters) associated with unique code values from 0 through 255. The printer supports 10 code pages - 437, 850, 852, 855, 857, 860, 863, 864, 865, and 869. command An instruction that tells the printer to perform a certain function.
  • Page 139 (dots per inch) A unit of measurement for indicating printer resolution. The standard resolution for your printer is 360 dpi in the HQ mode. In the smoothing mode, resolution up to 720 x 360 dpi can be achieved. embedded printer commands...
  • Page 140 Factory defaults refer to the settings that are selected for the printer at the factory. These settings are used unless you override them by sending escape sequences. fixed pitch spacing Equal spacing for each characters of the same character set. In printing a fixed pitch font, each character, whether narrow or wide, takes up the same amount of space.
  • Page 141 The printer features a parallel interface, which makes it compatible with IBM and similar personal computers. In order to connect the printer and computer via the parallel interface, you must use the Canon Printer Cable BIFC-50 provided with the printer. Glossary...
  • Page 142 The printer is provided with a parallel and an IrDA port on the left side of the printer. internal fonts Internal fonts are fonts permanently stored in the printer. IrDA Infra-red Data Association. The standard for the infra-red wireless communication.
  • Page 143 10 point font. printer cable The cable used to connect your printer and a computer. printing area The area of a sheet of paper on which a printer can reproduce text or graphics. The printing area is smaller than the paper. Glossary...
  • Page 144 Random Access Memory. Printer memory that is used for temporary storage of information you want to print and for downloaded fonts. resident font A font that is built into the printer, as opposed to one that must be downloaded from your computer. Resident fonts are stored in ROM. Glossary...
  • Page 145 For example, 720 x 360 dpi means 720 dots horizontally and 360 dots vertically. The maximum 720 x 360 dpi print resolution for this printer can be attained with a Black BJ Cartridge BC-10 while the smoothing function turned An acronym for Red, Green, and Blue, the three primary colours used in the additive process to form a wide spectrum of colours.
  • Page 146 One or more characters printed one-half line above the normal printing line. See also Subscript. text mode The mode the printer is in when it is printing text. text scale mode The mode that reduces the line spacing by a factor of 14/15 (from 62 to 66 lines per page if line spacing is set to 6 lines per inch).

  • Page 147: Index

    28 service life, 129 Bubble Jet Paper LC-301 described, 11 Media Type setting, 42 print side, 42 purpose, 42 Canon Li-Ion Battery LB-50 battery pack, 12 installing, 19 See also “battery pack”, 21 CARTRIDGE button described, 17 location, 17...
  • Page 148 Demonstration sample, 35, 47 starting test print, 45 compatible printer drivers, 37 printer driver, 36, 37 drivers DOS printer driver, 36, 37 installing printer drivers, 36 opening Windows 3.1 printer driver, 41 opening Windows 98/Windows 95 printer driver, 40 printer drivers, 36 Windows 98/Windows 95/ Windows 3.1, 36...
  • Page 149 66, 68 installing BJ Cartridge, 28, 30 interface IrDA port, 23 parallel port, 22 IrDA arranging printer/computer, 24 setting up wireless connection, 23 IrDA interface described, 17 location, 17 Loading Table for Manual Feed special media, 42 LQ Mode...
  • Page 150 15 paper jams clearing, 86 paper output slot described, 17 location, 17 parallel interface connecting printer and computer, 22 described, 17 location, 17 plain paper Media Type setting, 42 print side, 42 purpose, 42 recycled paper, 38...
  • Page 151 Transparencies CF-102 described, 11 Media Type setting, 42 overhead presentations, 58 print side, 42 purpose, 42 travel preparing printer for travel, 81 troubleshooting BJ Cartridge moves but no printing, 88 blurring, smudging, 91 characters on screen do not match printing, 96...
  • Page 152 IrDA halts, 96 ragged appearance, 91 strange characters, 94 unclear text, graphics, 91 white streaks, 89 Universal AC Adapter AD-360U AC adapter, 12 attaching, 26 See also “AC adapter”, 26 Windows printer driver Windows98/Windows 95/ Windows3.1, 36 Index...

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