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Summary of Contents for Alcatel-Lucent 5530
- Page 1 The Alcatel-Lucent 5530 Network Analyzer Implementing Best-Practices Access Loop Operations...
- Page 2 The Alcatel-Lucent 5530 Network Analyzer (NA) is a comprehensive line testing and quality management solution that helps you en- sure that DSL lines meet quality and stability requirements for the successful deployment of high-speed Internet and triple-play ser- vices. The Alcatel-Lucent 5530 NA supports operational best prac- tices throughout the access line lifecycle, including provisioning, maintenance, troubleshooting and customer support.
- Page 3 (e.g., contact problems, crosstalk, interference, etc.) or from service demands that exceed the loop’s capability. Real time and quality sensitive HDTV SDTV Videophones VoIP Online gaming Real time latency sensitive Traffic characteristics Alcatel-Lucent 5530 Network Analyzer...
- Page 4 Alcatel-Lucent 5530 Network Analyzer Provide better customer support Providing better customer sup- port is paramount for customer satisfaction and retention. The...
- Page 5 Line pre-qualification * POTS testing is on-demand only. Supported by POLT-A and NPOT-A line cards available in ETSI. ITSC line card for POTS support in the ANSI region is not supported in 5530 NA. Proactive Service maintenance assurance...
- Page 6 Customer service representative • Simplified customer line information • Guidance for resolution or escalation • Based on fully customizable workflow Alcatel-Lucent 5530 Network Analyzer Pro-active line management Pro-active management will enable you to detect problems before they impact your customers, or correct problems automatically through dynamic line reconfiguration.
- Page 7 POTS terminal testing (voltage, current, capacitance, ring tone, loop back, etc.). By handling both DSL and POTS testing from the Alcatel- Lucent 5530 NA, you will be able to rationalize your testing architecture. Figure 4. Advanced troubleshooting with Line Quality Diagnosis (LQD)
- Page 8 Table 1. Features and benefits of the Alcatel-Lucent 5530 Network Analyzer FEATuRES • Network-wide line quality assessment • Advanced line pre-qualification and validation • Pro-active line quality monitoring and automated line test execution • Dynamic line management – automatic line profile changes for optimized line quality • Comprehensive troubleshooting means covering customer care, expert troubleshooting, field technicians. • Implement operational best practices and reduce operational expenses • One-click access to consolidated line-state information • Non-intrusive in-service line monitoring • Embedded DSL expertise for advanced root cause analysis • Customer care integration - simplified information • Significantly reduce service downtime by appropriate handling of customer complaints and customizable customer support workflow • Full POTS testing capability...
- Page 9 How the Alcatel-Lucent 5530 NA works Embedded line testing technologies The Alcatel-Lucent 5530 NA relies on several embedded testing technologies. The Single Ended Line Test (SELT) is a reflectometric test mainly aimed at measuring line length and locating line problems. Consequently, it is used for the estimation of potential line capacity or for the location of possible line impairments.
- Page 10 Furthermore, as your access network evolves with the integration of POTS line cards (Class 5 replacement), you will be able to rely on the Alcatel-Lucent 5530 NA to serve as a single integrated testing solution for DSL and POTS.
- Page 11 Expert diagnostic system For more efficient troubleshooting, the Alcatel-Lucent 5530 NA integrates an expert system that analyses tests results and line operational parameters. The system in- cludes a knowledge base derived from Alcatel-Lucent’s DSL expertise and from the know-how acquired by consulting teams working with real-life networks.
- Page 12 Adaptable customer care workflows Thanks to the Alcatel-Lucent 5530 NA, your customer support team can now be put back into action and take a key role in the customer trouble resolution process. The product provides means for integrating DSL and POTS line troubleshooting in your customer support applica- tions.
- Page 13 DSL line stability. With real-time services such as voice and video, line stability has become paramount. To enforce line stability, the Alcatel-Lucent 5530 NA monitors key DSL line parameters and triggers line profile re-configuration, according to pre-defined line profile transitions.
- Page 14 The Alcatel-Lucent 5530 NA implements a web-based GUI, letting it run in a PC browser. Figure 9. Alcatel-Lucent 5530 NA architecture overview (Planning, inventory, provisioning, fault management, etc. Web services (XML, HTTP) Pre-qualification...
- Page 15 Leveraging unprecedented access management experience Proven solution, adopted by more than 50 service providers To date, the Alcatel-Lucent 5530 NA has been deployed by more than 50 service providers worldwide and manages more than 25 million DSL lines. It has quickly...
- Page 16 Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-Lucent. All other trademarks are the property of their respective owners. The information presented is subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained herein. © 2008 Alcatel-Lucent. All rights reserved. CAR9718080102 (05)