If Windows Starts - Sony VGN-AR61E Troubleshooting Manual

If Windows starts

Follow these steps to get your computer back to normal:
1 Create your recovery discs if you have not yet created them (see page 18).
2 Make backup copies of your valuable files (see page 20).
3 Try any of the following:
❑ Restore system files from the latest restore point when your
computer was working normally (see page 26).
❑ Uninstall software or software drivers which are not compatible with
your computer if you have installed such software or software
drivers, or restore the preinstalled software or software drivers to
the originally factory condition (see page 31).
❑ Restore your data from the backup copy made with the Windows
Complete PC Backup and Restore feature (available on models
with Windows Vista Ultimate or Windows Vista Business only)
(see page 24).
You cannot restore your files which you have changed or created
after the backup.
4 If your computer still does not work properly, recover the computer
system (see page 35).
Recovering your computer system will delete all the data previously stored on the hard disk.
Finding out what to do in case of computer malfunctions
33